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Casa Caribe Cancun

5.0 star property

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Photo gallery for Casa Caribe Cancun

Relax by the serene beachfront pool surrounded by palm trees and a thatched-roof lounge.
Relax on the seaside terrace with ocean views and a thatched roof structure, perfect for dining or unwinding.
Relax in a charming outdoor seating area surrounded by lush greenery and artwork.
Enjoy the serene beach scene with calm waters gently lapping onto the shore.
Relax in a serene garden setting, surrounded by lush greenery and sheltered by a charming wooden structure.

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Puerto Cancun Marina Town Center
    ‪7 min drive‬
  • Playa Tortugas
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner | 1 bedroom, free WiFi, bed sheets

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen | 1 bedroom, free WiFi, bed sheets

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)
  • 861 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View | 1 bedroom, free WiFi, bed sheets

Family Apartment, Multiple Beds, Kitchen, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, free WiFi, bed sheets

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 861 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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4.4 out of 5, Excellent, (2592)
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The price is $119 total
includes taxes & fees
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About this property

Casa Caribe Cancun

5-star hotel in Puerto Juarez
This hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a front-desk safe are onsite. Housekeeping is available on request.
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Casa Caribe Cancun features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cancun hotel also offers tour/ticket assistance, a garden, and a front-desk safe. Complimentary self parking is available on site.

Casa Caribe Cancun has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 264 reviews
Rating 8 - Good. 63 out of 264 reviews
Rating 6 - Okay. 38 out of 264 reviews
Rating 4 - Poor. 20 out of 264 reviews
Rating 2 - Terrible. 38 out of 264 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

nina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water shower, asked staff, no english speaking, came up, did not fix, sort of said it's hot but did not get hot shower in 6 days. water smells, no dead bolt, it was there but broken. best thing was the bed was great & comfy. price cheap, now know why. don't stay there. upgrade. continental breakfast was watered down tang of sorts & small slices of white bread you could toast. coffee ok & tea selection ok. you could buy breakfast there but didn't want to
Stayed 5 nights in Apr 2025

4/10 Poor

Yan

Traveled with partner
Disliked: Property conditions & facilities
The hotel it’s good for 1 or 2 nights . The staff is no friendly at all ! But the hotel sell the package with breakfast but they don’t give a breakfast they give one piece of bread and one drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on the 4th floor room with a patio and kitchen. Wonderful view of the sea and Isla Mujeres.
Stayed 1 night in Apr 2025

4/10 Poor

Luisa, cypress

Stayed 1 night in Apr 2025

4/10 Poor

Varinder, MISSISSAUGA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs lot of repairs. In pictures it looks nice but in reality its different.
Stayed 4 nights in Apr 2025

2/10 Terrible

Olicar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just checked out, terrible experience ,staff doesnt speak english, room/accommodation advertise expedia website that we rented is far from what the photos shows, dont get fooled by the picture very dirty, so much molds in the shower door , shower knob very dusty we got the ocean view , also the free breakfast theyve mentioned is a bland coffee, orange juice and a piece of bread . The breakfast you think it is thats not it you have to pay for eggs etc. Pool hasnt been cleaned probably for years you pay for the ocean view , convenient to ultramar ferry going to isla mujeres thats it. Youre on your own here nobody speak english staff lounges more than the tourist.theyve ruined my birthday vacation. Dont ever come here. For all the western country folks dont ever come here. Pay more to stay hotel zone area than here. Trust me. Im not a complainer i rarely do reviews. Only reviews either i have the best experience or worst. This one is the worst! If you dont speak spanish dont come here!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful, unique place, felt like a tree house, clean, comfy, helpful staff.
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the ferry port to Isla Mujeres. Rooms with a nice water view and pool
Stayed 1 night in Apr 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with access from the third floor via circular stairs - beautiful view and private balcony. Continental breakfast was only toast, coffee and tea. Could have had some fruit...
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Traveled with group
Liked: Staff & service
Disliked: Amenities
Small hotel, very calm and peaceful. Older place in need of some TLC, but overall nice place with good size apartment style rooms.
Stayed 1 night in Apr 2025

8/10 Good

Joseph, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is good for those wanting to stay away from the hustle and bustle of Cancun. It is super close (under 5 min walk) to the ferry port and it’s close a really good restaurant called San Remo, which was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place

Spacious quiet apartment style rooms. Love this place.
Stayed 1 night in Jan 2025

8/10 Good

Maritza Herrera

Stayed 3 nights in Mar 2025

8/10 Good

Nadia

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is well situated if you plan to take walks, it is near the ferry (water taxis) and locals.
Stayed 6 nights in Mar 2025

2/10 Terrible

Cheng Lung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right around the corner from the ferry to Isla Mujeres. After a long flight, Casa Caribe was a perfect stop before heading to the island the next day. There was a lot of construction in the area due to hurricane damage. Be aware that "breakfast included" means toast, coffee and juice but the family will make you a more substantial breakfast for a very low cost.
Stayed 1 night in Feb 2025

6/10 Okay

APRIL

Liked: Cleanliness, staff & service
This place is perfect for those who don't want to be on a resort or in the busy hotel zone. The place is old and showing signs of wear, but the outdoor area was beautiful, right on the water and next door to the Isla Mujeres ferry. Lots of excellent local places to eat that are very close and reasonably priced. Room was clean and staff was friendly and helpful. If you are looking for a more authentic mexico experience than the resort life, then this is the place for you.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sahiba

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful ambience, large and well decorated rooms, great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Sahiba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot. Feels like it’s off the beaten pathway, but right next to the ferry! Walkable to amazing local food. Staff is very nice and our room was amazing. Love this little gem.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot, funky jungle vibe. Great deal and the place was huge, 2 bedrooms with king beds, dining and living room.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so bad we didn't even stay. Immediately booked hotel elsewhere. Chair and couch in sitting area appeared covered in years build up of dirt so no wonder there is no photo of it. Stains on walls. Mold. Yellow stain on mattress cover. I cant understand the 10/10 ratings. Perhaps those guests had better rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Md.Nishanto Nahid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. But from the outside you could never tell. Its right beside the ferry terminal so thats always noisy
Stayed 1 night in Feb 2025

10/10 Excellent

ZAYRA, laredo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
What i liked was the proximity to ultramar (ferry) and we only spent one night, i wish it were more so i can give a more detailed review of the hotel! But very nice!!
Stayed 1 night in Feb 2025