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Casa Caribe Cancun

5.0 star property

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Photo gallery for Casa Caribe Cancun

Exterior
Beach/ocean view
Garden
Beach/ocean view
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$52
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Place, Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Place, Gran Puerto Pier
    ‪3 min walk‬
  • Place, El Niño Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner | 1 bedroom, free WiFi, bed sheets

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View | 1 bedroom, free WiFi, bed sheets

Family Apartment, Multiple Beds, Kitchen, Ocean View

8.4 out of 10
Very good
(7 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen | 1 bedroom, free WiFi, bed sheets

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, free WiFi, bed sheets

Luxury Suite, 1 King Bed

  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Caribe Cancun

5-star hotel in Puerto Juarez
This hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a front-desk safe are onsite. Housekeeping is available on request.
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Casa Caribe Cancun features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cancun hotel also offers tour/ticket assistance, a garden, and a front-desk safe. Complimentary self parking is available on site.

Casa Caribe Cancun has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Reviews

Casa Caribe Cancun Reviews

7.4

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 294 reviews
Rating 8 - Good. 70 out of 294 reviews
Rating 6 - Okay. 42 out of 294 reviews
Rating 4 - Poor. 22 out of 294 reviews
Rating 2 - Terrible. 43 out of 294 reviews

Reviews

8/10 Good

Vicente

Clean
Stayed 1 night in Jul 2025

2/10 Terrible

Penny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose another hotel.

The hotel is run down . The room was damp and smelled terrible.No bath towels only pool towels for pool.The bed was hard . Defiantly would not stay there again. Just spent one night and couldn’t wait to leave.
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Jul 2025

10/10 Excellent

ELI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita un poquito de mantenimiento .
Stayed 5 nights in Jul 2025

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that clean and the pictures of the hotel is misleading. Also we stayed for 5 days in which they never change out towels or anything. Lastly the ac unit barley worked.
Stayed 4 nights in Jul 2025

6/10 Okay

Osama

Traveled with family
Disliked: Staff & service

Improve Beach and breakfast

The hotel had a private pool and a beach front, the beach can use a lot pf cleaning and weed removal. The breakfast included in the booking was very poor and low quality.
Stayed 2 nights in Jul 2025

6/10 Okay

Verena

Stayed 1 night in Jun 2025

6/10 Okay

Mere

Disliked: Cleanliness, property conditions & facilities
Roomwas perfect latge enough but the bad sheets are not very clean ac works very well not towls in the room tv works very well doors lock nicely
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was really fast and easy. The location was good for walking. Lots of delicious restaurants in the area. The pool was refreshing. Our suite was spacious and comfortable. We will be staying again.
Stayed 1 night in Jun 2025

4/10 Poor

Karen, Elmwood Park

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place has a nice view to the sea and my children enjoyed the pool, however, the interior of each room needs remodeling and maintenance. I rented 2 room and in one the water from the shower had a rotten egg smell and the other room didn’t have hot water. Humidity smell was in one of the rooms. Faucet was loose. I killed 2 roaches. Needs more cleaning and discard old silverware.
Stayed 5 nights in Jun 2025

2/10 Terrible

Nilanchal Bhagaban

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The leaving room and bedrooms fans was too slow just like its not working. Thankfully bedroom has AC, leaving room was feeling like a hot furnace. No one came to clean the room, no towels were changed, no hand wash, the water from kitchen wash basin and bathroom sink was always hot from which we cant even wash our hands. The leaving room was dirty with dust in the floor and tables and kitchen top. The only good thing is the hotel has pool facing sea side. I dont recommend this hotel to anyone
Stayed 5 nights in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Octavio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!
Stayed 3 nights in May 2025

8/10 Good

Yvette

Traveled with partner
Liked: Cleanliness, staff & service
This place had a nice authentic charm to it. Although it was in need of renovations I found the place to be comfortable and cozy. My only complaint is that I got this place because it had a kitchen with an oven and stove however they supplied zero cooking utensils!! No pots no pans, nothing which defeated the purpose of me getting this place! You get 2 plates, 2 glasses, two sets of silverware, and 2 mugs for coffee but no coffee maker! Who wants to go out and buy pots and pans while on vacation? Not me.
Stayed 7 nights in Apr 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, amenities
Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.
Stayed 3 nights in Apr 2025

2/10 Terrible

Arun K

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucets are rusted. Bugs in room.
Stayed 4 nights in Apr 2025

2/10 Terrible

nina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water shower, asked staff, no english speaking, came up, did not fix, sort of said it's hot but did not get hot shower in 6 days. water smells, no dead bolt, it was there but broken. best thing was the bed was great & comfy. price cheap, now know why. don't stay there. upgrade. continental breakfast was watered down tang of sorts & small slices of white bread you could toast. coffee ok & tea selection ok. you could buy breakfast there but didn't want to
Stayed 5 nights in Apr 2025

4/10 Poor

Yan

Traveled with partner
Disliked: Property conditions & facilities
The hotel it’s good for 1 or 2 nights . The staff is no friendly at all ! But the hotel sell the package with breakfast but they don’t give a breakfast they give one piece of bread and one drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on the 4th floor room with a patio and kitchen. Wonderful view of the sea and Isla Mujeres.
Stayed 1 night in Apr 2025

4/10 Poor

Luisa, cypress

Stayed 1 night in Apr 2025

4/10 Poor

Varinder, MISSISSAUGA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs lot of repairs. In pictures it looks nice but in reality its different.
Stayed 4 nights in Apr 2025

2/10 Terrible

Olicar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just checked out, terrible experience ,staff doesnt speak english, room/accommodation advertise expedia website that we rented is far from what the photos shows, dont get fooled by the picture very dirty, so much molds in the shower door , shower knob very dusty we got the ocean view , also the free breakfast theyve mentioned is a bland coffee, orange juice and a piece of bread . The breakfast you think it is thats not it you have to pay for eggs etc. Pool hasnt been cleaned probably for years you pay for the ocean view , convenient to ultramar ferry going to isla mujeres thats it. Youre on your own here nobody speak english staff lounges more than the tourist.theyve ruined my birthday vacation. Dont ever come here. For all the western country folks dont ever come here. Pay more to stay hotel zone area than here. Trust me. Im not a complainer i rarely do reviews. Only reviews either i have the best experience or worst. This one is the worst! If you dont speak spanish dont come here!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful, unique place, felt like a tree house, clean, comfy, helpful staff.
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the ferry port to Isla Mujeres. Rooms with a nice water view and pool
Stayed 1 night in Apr 2025