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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Suites Chac Chi features 2 outdoor swimming pools and a fitness center. Wireless Internet access is complimentary. This Isla Mujeres hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Complimentary self parking is available on site.

Suites Chac Chi has designated areas for smoking.

  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 2
  • Fitness facilities
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Tours/ticket assistance
  • Total number of rooms - 19
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi

Room Amenities

Suites Chac Chi offers 19 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • In-room safe
  • Ceiling fan
  • Shower only
  • Satellite TV service
  • Free WiFi
  • TV size: 21
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

One child stays free

Limited hot water onsite

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

There is limited hot water on site.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Chac Chi Hotel Isla Mujeres
  • Chac Chi Hotel
  • Chac Chi Isla Mujeres
  • Chac Chi
  • Chac Chi Hotel Suites
  • Chac Chi Hotel Suites
  • Suites Chac Chi Hotel
  • Suites Chac Chi Isla Mujeres
  • Capital O Chac Chi Hotel Suites
  • Suites Chac Chi Hotel Isla Mujeres

Hotel Reviews

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