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Chichis and Charlies Beachfront

3.0 star property

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Front of property
Front of property
Master Suite Ocean Front | Hypo-allergenic bedding, minibar, individually decorated
Mini Suite with Terrace Ocean View | Beach/ocean view
Lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rueda Medina ave s/n, North Beach, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪6 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Hypo-allergenic bedding, minibar, individually decorated

Master Suite Ocean Front

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room One King zise Bed

Basic Room One King zise Bed | View from room

Basic Room One King zise Bed

  • 215 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite with Terrace Ocean View

Mini Suite with Terrace Ocean View | Beach/ocean view

Mini Suite with Terrace Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room Ocean View 2 double beds

Basic Room Ocean View 2 double beds | View from room

Basic Room Ocean View 2 double beds

  • 215 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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Front of property

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The price was $262
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includes taxes & fees
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About this property

Chichis and Charlies Beachfront

3-star hotel in Centro - Supmza 001
At Chichis and Charlies Beachfront, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the hotel's 2 beach bars. Limited housekeeping is available.
Chichis and Charlies Beachfront offers 18 accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Chichis and Charlies Beachfront has designated areas for smoking.

Onsite venue - This restaurant serves lunch and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Chichis Charlies Hotel Isla Mujeres
Chichis Charlies Hotel
Chichis Charlies Isla Mujeres
Chichis Charlies
Chichis Charlies
Chichis Charlies Beachfront
Chichis and Charlies Beachfront Hotel
Chichis and Charlies Beachfront Isla Mujeres
Chichis and Charlies Beachfront Hotel Isla Mujeres

Chichis and Charlies Beachfront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 209 out of 425 reviews
Rating 8 - Good. 108 out of 425 reviews
Rating 6 - Okay. 57 out of 425 reviews
Rating 4 - Poor. 25 out of 425 reviews
Rating 2 - Terrible. 26 out of 425 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Liked: Cleanliness
Disliked: Property conditions & facilities
Need new beds lots of back pain trying to sleep in the beds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls Trip

My friend and I stayed here for a girls trip. Amazing location and the staff of the hotel and the bar & restaurant were great!
Stayed 7 nights in Jan 2025

8/10 Good

Todd

Stayed 4 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you do is walk out your door and you are on the most beautiful beach in Isla Mujeres.
Stayed 2 nights in Jan 2025

8/10 Good

GERALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

OZLEN DILEK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible staff and room.

There were not a specific front desk or reception, no wellcome. We tried to find where we will do check-in, trying to find someone to ask. The personel was not friendly; there was a very small, closed room which you call reception ?? Although we ate in the restaurant and stay at the hotel, the staff came near us and said that 'you can not rest in the beds at the beach which are in front of the restaurant of the hotel.'' He was so rude, and said that the beds are for rental (although most were empty) this is very nonsense !! ı am the costomer of the hotel (paid the room) but ı cannot rest in the beds on beach ?? The room, the towels were not clean enough, there was a garbage in the closet, a plastic bucket in bath. no friendliness, no cleanliness, nothing at all.
Stayed 1 night in Jan 2025

6/10 Okay

Thomas

Not good housekeeping service

During our stay, we asked the housekeeper if it was possible to switch one of our pillows for a softer one. She dismissed the request, saying all the pillows were the same. However, our friends staying in another room mentioned they had soft pillows available. Additionally, the housekeeping service consistently left us with just two towels each day—no hand towels and only one face towel (the second day, we didn’t have any the first day). This lack of attention to detail was disappointing especially being repeat guests. The front desk gentleman that did the check in for us was very nice and helpful.
Stayed 3 nights in Jan 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Was a nice property Dark walking in and out No hand towels Check out no thanks or receipts Probably would not stay there again
Stayed 3 nights in Jan 2025

8/10 Good

donna

Traveled with family
Best location in Isla on Playa Norte. Beach has eroded some but still plenty of room for beach chairs and umbrella, that are complimentary with stay. Water is crystal clear and warm. Rooms are basic with mini fridge and bottled water. Shower has no pressure, and pack your own hair dryer and beach towels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect location you cannot get any closer to Playa Norte!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book once reading some of the reviews. I’m glad I booked it! The view from our mini suite was AMAZING! The room was clean and on the beach. It was walkable to town and we would definitely stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Dec 2024

4/10 Poor

Emilia

Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Joe

Stayed 2 nights in Dec 2024

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, amenities
Great views
Stayed 1 night in Dec 2024

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel right on Playa Norte. We loved our stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right on the beach!
Stayed 3 nights in Dec 2024

10/10 Excellent

Edwin

Liked: Staff & service, amenities, property conditions & facilities
You can hear the waves when you fall asleep and wake up in The morning No coffee available in the morning or breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right on the beach. The restaurant is very good and there was great communication about our ride to and from the airport. Overall wonderful experience, just beware of the rock hard beds!
Stayed 9 nights in Dec 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We loved out top floor room with a large balcony area overlooking the ocean. The food serves from the bar area was good. it was disappointing the bar/food area did not open until later and they closed by 630-7 pm every night. that means if you wanted any food or drinks you had to leave the property to get it. Also the only way to lock the door of our room was to use the key even when you are inside the room. there was no deadbolt or anything. There was only 1 key for this room. That meant when my husband left to go into town and locked the door from the outside I was then essentially locked in. I think it would be better if each adult had their own key. The cleaning staff was friendly. We got 4 clean bath towels as needed but there weren't any hand towels or washcloths. When it was time for us to check out we could not find anyone in the lobby to help us or turn the key in. We had to drag all of our luggage down 46 stairs and then had drag it through the sand to get off of the property to get a taxi. The only way onto and off of the property is through the sand. I would say the best part of this property was defiantly the view from out room. The staff was nice and the food from the bar was very good. Downside- We were not able to find staff to check out with before leaving and ended up leaving the key on the counter of the office (wait staff directed us to do this) , only having 1 key for the room, and the early closing hours for the bar/grill area on property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The view from the room on the third floor was pretty. The room was clean and cool. No beach towels. The restaurant is right in front and the music is playing from 10:00-6ish. They won’t let you sit in the chairs in front of the restaurant, you have to sit at the beach club to the right. The waitstaff there was nice. There is no breakfast or 2 for 1 that I had read somewhere.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Plymouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the beach. Would recommend paving right up to property. Hard to pull suitcase through sand. It is paved at back but doesn’t belong to them. We were asked not too use. Should work out a deal with them. Will stay again in next trip
Stayed 7 nights in Nov 2024

6/10 Okay

Nat

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Some positives, some negatives

On the positive side, the hotel is in a great location, right on the beach with beautiful views. Wonderful beach with nice lounge chairs. The rooms are clean and roomy, though very basic. On the negative side, there is no coffee and only two small bottles of water in the room. Access to the hotel is through a hundred yards or so of sand, making it difficult to carry luggage. There is a refrigerator in the room but no microwave. Internet is terrible; speed is not good, and the signal goes out constantly, requiring a reconnect. Customer service is spotty; if you need something from 7:00 p.m. to 9:00 a.m. you’re out of luck, as the office is closed those hours.
Stayed 3 nights in Dec 2024