At Chichis and Charlies Beachfront, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the hotel's 2 beach bars. Limited housekeeping is available.
Chichis and Charlies Beachfront offers 18 accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. Cable television is provided.
Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Chichis and Charlies Beachfront has designated areas for smoking.
Onsite venue - This restaurant serves lunch and dinner.
Room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Food and drink
2 bars/lounges
2 beach bars
A restaurant
Things to do
Free beach club
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (limited availability)
Proposal/romance packages
Tour and ticket assistance
Outdoors
On the beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Minibar
Room service
More
Air conditioning (climate-controlled)
Individual decor
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 70 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Chichis Charlies Hotel Isla Mujeres
Chichis Charlies Hotel
Chichis Charlies Isla Mujeres
Chichis Charlies
Chichis Charlies
Chichis Charlies Beachfront
Chichis and Charlies Beachfront Hotel
Chichis and Charlies Beachfront Isla Mujeres
Chichis and Charlies Beachfront Hotel Isla Mujeres
Chichis and Charlies Beachfront Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Perfect location right on the beach. The restaurant is very good and there was great communication about our ride to and from the airport. Overall wonderful experience, just beware of the rock hard beds!
We loved out top floor room with a large balcony area overlooking the ocean. The food serves from the bar area was good. it was disappointing the bar/food area did not open until later and they closed by 630-7 pm every night. that means if you wanted any food or drinks you had to leave the property to get it. Also the only way to lock the door of our room was to use the key even when you are inside the room. there was no deadbolt or anything. There was only 1 key for this room. That meant when my husband left to go into town and locked the door from the outside I was then essentially locked in. I think it would be better if each adult had their own key. The cleaning staff was friendly. We got 4 clean bath towels as needed but there weren't any hand towels or washcloths. When it was time for us to check out we could not find anyone in the lobby to help us or turn the key in. We had to drag all of our luggage down 46 stairs and then had drag it through the sand to get off of the property to get a taxi. The only way onto and off of the property is through the sand.
I would say the best part of this property was defiantly the view from out room. The staff was nice and the food from the bar was very good.
Downside- We were not able to find staff to check out with before leaving and ended up leaving the key on the counter of the office (wait staff directed us to do this) , only having 1 key for the room, and the early closing hours for the bar/grill area on property.
Jennifer
Stayed 4 nights in Dec 2024
10/10 Excellent
Melissa
Dec 7, 2024
Melissa
Stayed 3 nights in Nov 2024
6/10 Okay
Verified traveler
Dec 7, 2024
Liked: Cleanliness
Disliked: Staff & service
The view from the room on the third floor was pretty. The room was clean and cool. No beach towels. The restaurant is right in front and the music is playing from 10:00-6ish. They won’t let you sit in the chairs in front of the restaurant, you have to sit at the beach club to the right. The waitstaff there was nice. There is no breakfast or 2 for 1 that I had read somewhere.
Very nice property right on the beach. Would recommend paving right up to property. Hard to pull suitcase through sand. It is paved at back but doesn’t belong to them. We were asked not too use. Should work out a deal with them. Will stay again in next trip
On the positive side, the hotel is in a great location, right on the beach with beautiful views. Wonderful beach with nice lounge chairs. The rooms are clean and roomy, though very basic. On the negative side, there is no coffee and only two small bottles of water in the room. Access to the hotel is through a hundred yards or so of sand, making it difficult to carry luggage. There is a refrigerator in the room but no microwave. Internet is terrible; speed is not good, and the signal goes out constantly, requiring a reconnect. Customer service is spotty; if you need something from 7:00 p.m. to 9:00 a.m. you’re out of luck, as the office is closed those hours.
Great location, right on the beach. The rooms were super clean. WiFi was awful, especially in the room at night and in the morning, which hampered planning activities. The AC unit flooded the room and management didn’t seem too concerned, left us with a dripping unit for the night.
The place was okay. I was a bit disappointed in the service. Cleaning the rooms was slow or sometimes didn't happen. They ran out of beach towels so I had to used my dirty bath towel. I had a view of the ocean but the walk way to all the rooms is in front of your picture window so you can't leave your curtains open unless you want everyone watching you.
Perfect location right on north each. Older hotel but clean & friendly staff. Bed was hard & minimal shower pressure, but we are repeat customers and feel that it is worth it for the location.
Beautiful setting for a basic stay. The room was clean and comfortable. The bed is very firm, which I like but others may not. Waking up and seeing the water was amazing, especially for the price. We didn’t have much interaction with the staff. The was a coffee maker in our room but no filters or coffee. Jax bar on the corner has coffee options though. Lots of places to eat and drink close by
Great location, pleanty and easy parking for golf cart only, a few steps from the beach.
Only issue we had was the shower backed up, everything else was is good condition. Highly recommend.
Jeannette
Stayed 1 night in Nov 2024
10/10 Excellent
Richard
Nov 12, 2024
Richard
Stayed 7 nights in Oct 2024
8/10 Good
Leslie, Lethbridge
Nov 9, 2024
Leslie
Stayed 2 nights in Oct 2024
10/10 Excellent
Doracely
Oct 29, 2024
Excelente ubicación y muy amables
Doracely
Stayed 1 night in Oct 2024
8/10 Good
Brenda
Traveled with partner
Oct 26, 2024
Liked: Cleanliness, staff & service
I liked that it was off the beach. I didn’t like that it doesn’t have a restaurant
The room we had reserved was under repairs, instead they offers us a separate room.
We enjoy our stay is by the beach a food and drinks are delicious. This is the best place to relax and enjoy the beach all day.
Thank you
Absolutely amazing stay at Isla Mujeres. They had the proper amenities as well great air conditioning for those really hot days. Service was overall good and the best location right on the beach.
Love this place! Great value, especially given the location!
The only reason I’m nit giving it 5 stars is for two easy things they CAN fix if they want to:
1) there were no reading lights next to the bed. Doesn’t matter if you’re looking at a phone, but it’s a pain in the a— if you want to read a book.
2) the morning coffee they put out might be the worst we ever tried. Ever. A bottle a Nescafe with hot water would be waaaay better.
The hotel was descent, but it was difficult to get to the hotel as it didn’t have a direct road out to the street. The office staff couldn’t call a taxi for us. Thank God somebody else tried to call a taxi for us, but they tried to over charge us for the service. The hotel manager tried to charge me 500 extra pesos for paying with a credit card. I ordered a ceviche from the restaurant, and I got sick. A staff member grabbed my bag from one of the lounge chairs, and he was walking around with it while I was panicking watching him from a distance On the other hand, the price we paid for our room was very affordable. My daughter liked the fact that the hotel sat very close to the beach. The beach was by the way, very clean and beautiful