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City Express By Marriott Cancun Aeropuerto

2.5 star property

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Photo gallery for City Express By Marriott Cancun Aeropuerto

Relax by the serene pool surrounded by lounge chairs and umbrellas under a peaceful evening sky.
Work efficiently in a well-lit space with ample room for movement, featuring a long table and comfortable seating for two.
Two single beds with matching bedding, a desk, and a large window offering a view of the outside.
Relax and work in style in our spacious lobby, featuring a comfortable seating area, natural decor, and a desk for productivity.
Relax in our welcoming waiting area, featuring a comfortable sofa, blue chairs, and floor lamp.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast included

Explore the area

Map
Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500
  • Ventura Park Cancun
    ‪6 min drive‬
  • Riviera Cancun Golf Resort
    ‪9 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

About this property

City Express By Marriott Cancun Aeropuerto

Cancun hotel with outdoor pool
An outdoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
City Express By Marriott Cancun Aeropuerto offers 137 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

City Express By Marriott Cancun Aeropuerto is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2023
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Express By Marriott Cancun Aeropuerto Hotel
City Express By Marriott Cancun Aeropuerto Cancun
City Express By Marriott Cancun Aeropuerto Hotel Cancun

City Express By Marriott Cancun Aeropuerto Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 281 out of 541 reviews
Rating 8 - Good. 106 out of 541 reviews
Rating 6 - Okay. 75 out of 541 reviews
Rating 4 - Poor. 20 out of 541 reviews
Rating 2 - Terrible. 59 out of 541 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

chery lou

Stayed 1 night in Mar 2025

6/10 Okay

Salheddine

Liked: Cleanliness, staff & service
Unlimited breakfast, and the rooms are missing fresh air because the window can't open and close, the air is only blowing from AC. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and car rental drop off. We loved the hot Breakfast with fresh eggs and other foods.
Stayed 1 night in Apr 2025

6/10 Okay

ryul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was not good enough comparing to other property I have been with same price range
Stayed 1 night in Apr 2025

6/10 Okay

E L

Liked: Cleanliness, staff & service, room comfort
The 3 separate times
Stayed 3 nights in Mar 2025

10/10 Excellent

Leo M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean,and quiet. Beds are comfortable, rooms look new.Minimal dining choices. Room service only had 2 options available and there are no restaurants close by. Our conversation with our shuttle driver would have been easier if we spoke Spanish.
Stayed 1 night in Mar 2025

8/10 Good

saji, Garden City Park

Traveled with family
Liked: Cleanliness, amenities
Good for one night emergency stay
Stayed 1 night in Mar 2025

8/10 Good

Miguel

Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Liked: Amenities
Loved their breakfast
Stayed 1 night in Mar 2025

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible smell in our room and hard to sleep with noise
Stayed 1 night in Mar 2025

2/10 Terrible

Albert

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you happen to leave something behind, don’t expect it to be returned; they tend to keep your belongings.
Stayed 1 night in Mar 2025

8/10 Good

Pankaj

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, peaceful and seemed safe. The staff was helpful and shuttle services to airport was very convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Maryam, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Alexander

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We booked this cuz it said it had a sofa bed but when we came in was a cheap small futon not a sofa bed and no blankets and pillows and the attendant said it's not for sleeping on
Stayed 1 night in Mar 2025

6/10 Okay

Norma

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Very convenient closed to airport

We stay for one night and is was okay from desk no speak English and the shower do not have a curtain, need to be careful to not slip do to floor towel and floor was all wet after shower
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff was terrible
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could not get food from room service at 9:20pm even though it said room service went until 10 . So had to order Uber eats and it took a over am hour or pizza.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Decent affordable option near the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great shuttle comfortable beds

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.
Stayed 1 night in Mar 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and staff were friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Isophene

Stayed 1 night in Feb 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.
Stayed 1 night in Feb 2025

6/10 Okay

Betsy

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Burnell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loud hvac next door took time to get used to but overall it was great
Stayed 1 night in Feb 2025