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City Express Suites by Marriott Cancún Aeropuerto Riviera

3.5 star property

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Photo gallery for City Express Suites by Marriott Cancún Aeropuerto Riviera

Outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Property amenity
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
32-inch flat-screen TV with cable channels, TV, books

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506
  • Xoximilco
    ‪13 min walk‬
  • El Tinto Golf Course
    ‪4 min drive‬
  • Moon Palace Golf Club
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

City Express Plus by Marriott Cancún Aeropuerto Riviera

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1155)
The price is $80
per night
$101 total
includes taxes & fees
Mar 9 - Mar 10
City Express Plus by Marriott Cancún Aeropuerto Riviera

About this property

City Express Suites by Marriott Cancún Aeropuerto Riviera

3.5-star Cancun hotel close to Moon Palace Golf Club
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
City Express Suites by Marriott Cancún Aeropuerto Riviera offers 63 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
City Express Suites by Marriott Cancún Aeropuerto Riviera features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers an arcade/game room, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.

City Express Suites by Marriott Cancún Aeropuerto Riviera is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
City Express Suites by Marriott Cancún Aeropuerto Riviera has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Health club
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 17 2025 to February 17 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun
City Express Suites Cancún Aeropuerto Riviera Aparthotel
City Express Suites Cancún Aeropuerto Riviera Cancun
Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun
Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel
Aparthotel City Express Suites Cancún Aeropuerto Riviera

City Express Suites by Marriott Cancún Aeropuerto Riviera Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 752 reviews
Rating 8 - Good. 159 out of 752 reviews
Rating 6 - Okay. 111 out of 752 reviews
Rating 4 - Poor. 69 out of 752 reviews
Rating 2 - Terrible. 102 out of 752 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Danyelle

Stayed 1 night in Nov 2024

10/10 Excellent

CAROLINA

Traveled with family
Liked: Amenities
Súper 👍 nice! El buffet delicioso.
Stayed 1 night in Oct 2024

8/10 Good

Ugo

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool is nice and the shopping area very close to the hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Sharifa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the WORST experience with this Marriott. I have stayed and many others and this is my third time in Mexico... I could not believe what I went through. They did not respond to me about the shuttle and once they did they asked me to leave the area where the shuttles usually go to get a shuttle, that never showed. I was then scammed by a cab driver because I'm not familiar with mexican cabs and they blamed me for it. Every other time I have been to Cancun airport, I made sure I had transportation, as I did this time and they ruined my trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Raul, Doral

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercano al aeropuerto y con un centro comercial al frente. Buena alternativa cuando estas en transito.
Stayed 1 night in Aug 2024

2/10 Terrible

Angelica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, under construction, bad maintenance
Stayed 1 night in Jul 2024

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
It's amazing! We love the breakfast.. we love our room..
Stayed 1 night in Jul 2024

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk staff could not find our reservation and advised us to call Expedia. They said that Expedia was overbooking them and that they had no more rooms available, so basically our problem. When I was on the phone with Expedia, the staff magically finally found our reservation, but you cannot check in early or check out late. They are very specific and will make you wait until exactly 3 o clock before they will start working on your check in. Even then, when we approached them at 3pm, they said it would be a few more minutes before they could help us. Their lobby is not air conditioned. You will wait in the hot and humid place listening to hammering and construction on the other side of the wall. When we got to the room, the toilet was gross, dirty. We asked the front desk twice to send someone to clean it and no one ever came. We were unable to use the toilet throughout our stay. The next morning I let them know no one ever cleaned and they said it was due to staff shortage because of the hurricane. I told them it would have been nice to know that from the beginning to figure out another solution rather than just be ignored. Also, when I went up to the front desk, the staff were chatting and joking, and only after standing there for a minute, will they stop and help you, making you feel like you are not worth their time. This was a terrible experience and I would not recommend to anyone. We would definitely NOT go back to this place.
Stayed 1 night in Jul 2024

2/10 Terrible

michael

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It’s a construction site. Marriott should be an ashamed of having this hotel open during the remodeling job. Also there is nothing around this hotel. You are in the middle of nowhere.
Stayed 1 night in Jul 2024

2/10 Terrible

feng

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk gets so busy that it takes two hours to get through and then put your on hold and or simply hung up
Stayed 1 night in Apr 2024

10/10 Excellent

MARIA D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 2 nights in Apr 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was ok. Should have an accompaniment with the mole enchiladas like rice, it seemed like mole soup. And should have some garlic bread along with spaghetti bolognese. And the laundry was descompuesto.
Stayed 2 nights in Apr 2024

10/10 Excellent

ROBERTO

Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2024

10/10 Excellent

Bernhard

Traveled with family
Liked: Cleanliness, amenities
Very good place
Stayed 1 night in Mar 2024

6/10 Okay

kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Terez

Liked: Cleanliness, property conditions & facilities
They offered a shuttle but then would not answer when trying to book it. Finally took a taxi that cost us $65 to go 6 km. Total rip off. They told us our reservation did not exist even with a confirmation # and a receipt saying it was prepaid. Frustrating beginning to a vacation. Wasted time sorting it out and money.
Stayed 1 night in Feb 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night before our stay at Moon Palace. Friendly staff, nice pool, close to the airport. We walked across the street to the outlet mall which is very nice. Lots of taxis waiting nearby. It worked out great!
Stayed 1 night in Feb 2024

2/10 Terrible

Evgeny

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Adrian

Stayed 1 night in Feb 2024

10/10 Excellent

Shevana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen that people of other country are booking this Hotel, they should hire a few English speaking Receptionist and chef. Everything else was great!
Stayed 4 nights in Jan 2024

4/10 Poor

Dennese

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Rodolfo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we expected this property to be bad, but it exceeded this. The property smelled bad all over the place. The bed had hairs, and It was not one hair but several hairs of different kinds. The pillows smelled like someone else slept on them; we ended up just putting our towels and sleeping on top of them. The only reason to stay here is because you need to be super close to the airport, so make sure to bring a sheet or a towel for the bed.
Stayed 1 night in Jan 2024