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Hotel Ojo de Agua

3.0 star property

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Photo gallery for Hotel Ojo de Agua

On the beach
Lobby sitting area
Superior Room, Sea View | Beach/ocean view
Sundeck
Outdoor pool, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪2 min walk‬
  • Puerto Morelos Town Square
    ‪6 min walk‬
  • Puerto Morelos Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Double Beds

  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

  • 224 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

  • 154 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Deluxe Bungalow | 1 bedroom, iron/ironing board, free WiFi

Hotel & Beach Club Ojo de Agua

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (617)
$87 nightly
The price was $193
The price is $87 total
includes taxes & fees
Hotel & Beach Club Ojo de Agua

About this property

Hotel Ojo de Agua

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers an outdoor pool, a terrace, and multilingual staff.

Hotel Ojo de Agua is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Hotel Ojo de Agua has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 102 out of 1002 reviews
Rating 2 - Terrible. 108 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

hayatte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Location cant be beat!
Stayed 14 nights in Jan 2025

4/10 Poor

BETTY

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location. Nice staff. Older property. Very basic accommodation. No water or coffee maker. No deadbolt on door
Stayed 2 nights in Feb 2025

10/10 Excellent

Jørgen

Stayed 3 nights in Feb 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service
I woukd stay here again however the road to enter this property is a dirt road with huge potholes and limited places to walk. The grounds were ok but a simple step of putting away maintenence equipment would make the grounds look much better. We have a major incidents with the toilet but thankfully by noon the next day they fixed it. In the meantime we used the lobby toilet. They offeted us another room but was a big downgrade so we opted to stay in our room and use the close by lobby toilet. Staff were great. Cant beat the beach location.
Stayed 3 nights in Jan 2025

8/10 Good

Brandton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect for me. It’s right on the beach. It’s got a couple beach bars right outside my door. All in all I love staying here.
Stayed 2 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A little tired with need of some TLC in the room. Staff were all present though. Location is good. As with most places we have seen roads around it are bad and care taken if you drive, with big ruts and builders rubble not tidied away. We did enjoy our stay however.
Stayed 3 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
i will be back again soon! thank you!
Stayed 8 nights in Jan 2025

6/10 Okay

Johannah

Stayed 3 nights in Jan 2025

2/10 Terrible

sadie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Margaret

Disliked: Room comfort
No bottled water or glass in bathroom for drinking. No faceclth. Safe at least worked. Bed so low I thought I wa sleeping on the floor & not too comfy.
Stayed 1 night in Jan 2025

6/10 Okay

Lee

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
location was great access to the beach and main square staff was very attentive and helpful *no water or coffee options available *shower head and fridge need repair * safe did not work *mattresses and pillows uncomfortable
Stayed 10 nights in Jan 2025

6/10 Okay

Sherry

Traveled with group
Liked: Cleanliness, staff & service

Had pros and cons!

I've stayed in Puerto Morelos several times but this was my first time at this property. Pros were friendly service and beach location. Cons were nowhere to refill a water bottle or get coffee in the morning. (This is just comparing it to where I stayed before). They also said on hotels.com that there were hairdryers in the room but there were not and I could not get one even when I asked. Rooms were comfortable enough and we did have hot water (which was an issue at the other hotel I stayed at).
Stayed 7 nights in Jan 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel in Puerto Morelos

The Hotel offers a clean large room, minimalist design With closet, desk and minifridge and 2 beds. . The location is very centrally located, on the beach. Many restaurants are located within a 10 minute walk. The price is quite resonable for the location. My only quibble would be the rather tepid hot water in the shower. But this is hardly unique. All in all if you are looking for few frills with beach access and a 10 minute walk to the town center, this is a good choice.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location is great staff friendly. Clean for the most part. The hotel is just a little outdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again at this property.
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Traveled with family
Disliked: Amenities
Location is great . Room is dated but all you really need if you are that type of person. Lobby staff was all great. Fernando is great. But the dude who works at the beach ruined a good few days of the trip on his own lol.
Stayed 7 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Next to beach
Stayed 4 nights in Jan 2025

10/10 Excellent

Dusmila

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Valeriia

Stayed 1 night in Jan 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definately stay there again, location was perfect, staff was friendly and helpful. Accomodations were not cushy but had everything we needed.
Stayed 4 nights in Jan 2025

10/10 Excellent

christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Pooja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 7 nights in Dec 2024

4/10 Poor

Maxime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Place is outdated and needs major renovation. Bathroom was stinky when we arrived and all windows didn’t close properly. No bath mat and water in room. Definitely not worth $75 a night.
Stayed 2 nights in Jan 2025