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Corales Suites

3.0 star property

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Photo gallery for Corales Suites

Outdoor pool, sun loungers
Deluxe Suite, 1 Bedroom, Kitchen, Partial Ocean View | Free WiFi, bed sheets
Deluxe Suite, 1 Bedroom, Kitchen, Partial Ocean View | Living room
Exterior detail
Family Suite, 2 Bedrooms, Partial Ocean View | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
Av Javier Rojo Gomez, Puerto Morelos, QROO, 77500
  • Ojo de Agua Beach
    ‪4 min walk‬
  • Puerto Morelos Town Square
    ‪9 min walk‬
  • Puerto Morelos Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Kitchen, Garden Area

Junior Suite, 1 Bedroom, Kitchen, Garden Area | Free WiFi, bed sheets

Junior Suite, 1 Bedroom, Kitchen, Garden Area

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio, Pool View

Comfort Studio, Pool View | Free WiFi, bed sheets

Comfort Studio, Pool View

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Partial Ocean View

Deluxe Suite, 1 Bedroom, Kitchen, Partial Ocean View | View from room

Deluxe Suite, 1 Bedroom, Kitchen, Partial Ocean View

  • 322 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Garden Area

Family Suite, 2 Bedrooms, Garden Area | View from room

Family Suite, 2 Bedrooms, Garden Area

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View

Family Suite, 2 Bedrooms, Partial Ocean View | Balcony

Family Suite, 2 Bedrooms, Partial Ocean View

  • 538 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Corales Suites

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Housekeeping is available on request.
Corales Suites offers 20 air-conditioned accommodations with complimentary toiletries and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Corales Suites features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This beach hotel also offers a terrace, tour/ticket assistance, and a garden.

Corales Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM at scheduled times and on request
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Arrecifes Suites]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: USD 55 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Corales Suites
Corales Suites Apartment
Corales Suites Apartment Puerto Morelos
Corales Suites Puerto Morelos
Corales Suites Hotel
Corales Suites Puerto Morelos
Corales Suites Hotel Puerto Morelos

Corales Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 384 reviews
Rating 8 - Good. 128 out of 384 reviews
Rating 6 - Okay. 46 out of 384 reviews
Rating 4 - Poor. 15 out of 384 reviews
Rating 2 - Terrible. 10 out of 384 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tania, Kamloops

Liked: Cleanliness, staff & service
We really enjoyed our 2 week stay at Corales Suites. The room and property are showing a bit of wear and the bathroom’s plumbing is in need of an overhaul, but other than that, it was comfortable, the location was perfect, and the staff were excellent.
Stayed 14 nights in Dec 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

tim

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not as advertised
Stayed 1 night in Dec 2024

8/10 Good

Carolyn

Traveled with group, Traveled with family
The suites were lovely the furniture was comfortable. The kitchen was not stocked very much. I’m glad we hadn’t planned on cooking! The bathroom was fine, but they could supply more towels. We were traveling as a group, so I had reserved 3 rooms. One of the rooms didn’t have drinking water. Otherwise we enjoyed our stay and we would definitely book again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Reqlly quiet and peaceful to rest. The sea is just 1 block from the hotel. I like it
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Stayed 1 night in Dec 2024

10/10 Excellent

Felipe

Traveled with family
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near everything. Price was reasonable.
Stayed 4 nights in Dec 2024

10/10 Excellent

jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Anders

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elijah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing!! It was a perfect apartment with everything needed. Host replies very quickly to messages and ready with any information needed as well. Thank you for a wonderful place to stay. Will book again the next time we are there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary-Ann, Grand forks

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this place. The pool was clean, the location was central, the beach trail behind the villa was conveniant, a 30 step walk to the beach. The staff was friendly. Zero complaints from our family. We will be returning from Canada. Thanks for accommodating us last minute Corales Suites.
Stayed 2 nights in Nov 2024

6/10 Okay

Dina, San Clemente

Traveled with partner
Liked: Cleanliness, staff & service
Corales suites is perfectly located 1 row back from the beach and a 5 minute walk into the plaza. Chedraui grocery store is 6-7 minute walk and there are numerous restaurants on the same street as the hotel. Very safe to walk around and many people walk at night. Now for the cons-reception area only open 9 am-5pm. After hours you must go around the corner to check in. There are 2 building and they are more like apartments. We were in 5B 1 bedroom but it was more like a studio with a glass wall around the bed area as they only want to have AC for the sleeping area and no AC for kitchen/living room. Kitchen has nothing except basic cookware. No salt/pepper, oil. They provide bottled water and dish soap. They only provide 1 knife and it was really dull. Asked to have a sharper knife at reception and it wasn’t provided. Fridge stopped working after a couple of days barely keeping food cold and ice cube trays wouldn’t freeze. They finally replaced it once it died. Bathroom is pretty bad with a HORRIBLE a shower head which sprays out everywhere except in a stream so can’t wash your hair. We told reception that the shower head is bad and plugged due to calcium buildup and Ivan at reception just shrugged. Very small sink, no counter space. No daily cleaning or towels replaced unless you ask to have the room clean with a 24 hour notice. We had a very small view of the ocean on the balcony. Area is quiet. Bed had a mattress pad so it was ok. Would stay again if they fixed issues.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Friendly staff. Close to a variety of beach clubs and restaurants. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Nov 2024

10/10 Excellent

Enrique, long Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually everything was perfect this is a beautiful blade for escape from your routine
Stayed 6 nights in Oct 2024

10/10 Excellent

jose

Traveled with group
Liked: Amenities
For the price facility is ok. Paid only 73 dollar per night for a suit. Quin size bed and a living room with confotable sofa and kitchen.
Stayed 8 nights in Jul 2024

10/10 Excellent

natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Among other good things, I have to say that this property’s management and stuff handled the recent hurricane Beryl preparations excellent.
Stayed 8 nights in Jun 2024

8/10 Good

Mohammed

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else seemed pretty good except the TV did not work!
Stayed 3 nights in Jun 2024

8/10 Good

JANICE, VANCOUVER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio door didn't lock. Area was safe. A little far from town if carrying heavy groceries and bottled water. I would rent a bike for the 2 weeks next time. $10US/day.
Stayed 13 nights in Apr 2024

6/10 Okay

Enrique Rafael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very nice it was quiet and easily walkable to the main strip and the beach. The property does feel a little older than what the pictures reflect. We had some ants on the day we were checking out and if you didn’t cover the drain to the shower the bathroom smelled like sewer. We had a partial ocean view which had a good sized balcony. Cozy, quiet would probably come back
Stayed 2 nights in Apr 2024

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Carol Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Corales Suites. We had a room on the top floor overlooking the ocean. The full kitchen was nice to save money dining out. Although we did a lot of that too. It was a short walk to many dining options. Corales was kept very clean and the staff was super. The wonderful beach was steps away. And the My Paradise Beach Club was near by. No complaints here.
Stayed 10 nights in Mar 2024

6/10 Okay

heather, oxford

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros: location, AC, bed was fine, good wifi, very safe, pretty clean BUT - property could use a giant face-lift. My biggest complaint is that the photos are NOT indicative how the hotel looks anymore. The living room furniture was worn out, so were the kitchen appliances (everything did work, though). No rhyme or reason to any of the decor - just a bunch of random pieces of furniture and a couple of art prints. Shower head spewed water all over the place. Guest services were very limited, nobody there after 5. Had to go downstairs to get new bath towels, which is when I also found out that you have to request housekeeping to clean your room. No lamp in the bedroom area, had to take the one lamp out of the living room area. Pool area could be better by adding more plants and cleaning up some. Just a little work and this place could be really cute, but as of right now, it's pretty dated. They also need a guest book that explains things like housekeeping, how to get more bath towels, etc. No hair dryer in the room, but I saw in another review that you can get one from the desk with a deposit. Overpriced for Mexico, but not terribly. More of a 90 dollar a night place, IMO. Everyone that worked there was nice, and housekeeping did a great job once we figured out we had to request cleaning. All of this being said, I'd probably stay there again if there was nothing else available (better) in that specific spot - location really couldn't be beat and the staff was friendly.
Stayed 6 nights in Mar 2024

8/10 Good

Debbie

Stayed 11 nights in Feb 2024