See all properties

Crown Paradise Club Cancun All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
Billiards
Garden
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min walk‬
  • El Rey Ruins
    ‪3 min walk‬
  • Delfines Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Paradise

  • 656 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

Similar properties

Exterior

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.6 out of 5, Good, (1279)
$326 nightly
The price was $704
The price is $326 total
includes taxes & fees
The Pyramid Cancun By Oasis - All Inclusive

About this property

Crown Paradise Club Cancun All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1140 out of 3235 reviews
Rating 8 - Good. 813 out of 3235 reviews
Rating 6 - Okay. 603 out of 3235 reviews
Rating 4 - Poor. 336 out of 3235 reviews
Rating 2 - Terrible. 343 out of 3235 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families.
Stayed 8 nights in Feb 2025

8/10 Good

Daniel, Regina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Food was the only drawback
Stayed 6 nights in Feb 2025

10/10 Excellent

Pratik Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Crown Paradise. There are so many dining options to choose from, and plenty of activities. The property is a bit dated, but clean. And the service was great! We loved Maria, the concierge, and Jerry the waiter from the 8th floor breakfast room. They were amazing and super friendly!
Stayed 7 nights in Feb 2025

10/10 Excellent

Pedro Raul Reynoso

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort, great stuff
Stayed 5 nights in Feb 2025

10/10 Excellent

Richard Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult pool was great and the beach by the ocean was fantastic.
Stayed 7 nights in Feb 2025

6/10 Okay

Hassan Mohamad

Liked: Cleanliness
Disliked: Staff & service
Upon arrival, the staff at the front desk were rude and did not seem eager. JESUS the bell boy came to the rescue and sorted things out to try to help me get my room on time. We went up to the front counter to talk to a lady named Natalie, who did not even look me in the eyes and kept speaking Spanish, avoiding me completely, which I found was really rude. However, Jesus the bad boy was helpful and did what he can in order for me to be at my room as soon as I could. Which by the way I was told was three didn’t end up to get my room till around four and if it wasn’t for Jesus, I wouldn’t have got it then because the front desk did not care. The property was nice. The pools were very crowded and everybody put their towels down in the morning in order to get a spot. Most of the staff aside from the front desk was kind and hard-working. The rooms were decent except for the last day for some reason they decided to apply paint on my walls, which smelled all night long. Having two children with me was a bit concerned about the chemicals. But of course, no one cared enough to explain why they would put paint in the room while somebody is occupying The front service counter doesn’t answer the phone doesn’t care to help. They seem rude when you ask him questions as if you’re bothering them.
Stayed 5 nights in Feb 2025

2/10 Terrible

saralynn

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do Not stay!!!! Dirty, beds hard, roaches, not accommodating, no air, smelly, no entertainment, not handicap accessible, and couldn’t even get a reservation (sold out in 4 min)
Stayed 6 nights in Feb 2025

2/10 Terrible

Saralynn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT Book

Do NOT Book!!!! We travel a lot and this was the wrist place we ever stayed at. Roaches at dinner (see picture), very out dated, rude, didn’t have hardly any entertainment at pool and beds are hard. I could go on for days! It was my sisters birthday and they didn’t even bring anything to room like most resorts do. Air conditioning in room didn’t work, place smelt like sewer. Made a complaint and no one even did anything to try to make things better. Security was hounding our group of 34. We travel all the time and never experienced anything like it.
Stayed 6 nights in Feb 2025

2/10 Terrible

christe

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had Roaches. Food was horrible. The premises was dirty. No good service. Not very helpful. No good entertainment. Not enough entertainment. Over all bad time.
Stayed 6 nights in Feb 2025

6/10 Okay

ezio

Liked: Cleanliness, staff & service, property conditions & facilities
Good for kids
Stayed 7 nights in Feb 2025

4/10 Poor

Mary Elizabeth

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We stayed for 5-days with 4 other adults. From check-in where they argued with us about the rooms we reserved, to check-out where they had additional charges at restaurants we didn’t visit, nothing but unfriendly people, mediocre food and outdated facilities. Beach is beautiful and Ubers to shopping are about $7 USD
Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lots of fun for the kids and adults! We had fun at all the pools and water park as well as zip line and wall climbing. We enjoyed the night time shows we went to. The down side to the resort is the dining options. Lunch time options were limited to buffet, snack shack or Asian buffet. The other restaurants were not open at lunch time. They could use a few more restaurants or larger menus as options were limited. Overall experience was excellent for our first all inclusive trip
Stayed 7 nights in Feb 2025

10/10 Excellent

Kelli Dene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff.
Stayed 6 nights in Feb 2025

10/10 Excellent

Yureli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people at checkin and out. Good cleaners Fantastic pools for out 6 year old
Stayed 5 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness
Stayed 4 nights in Feb 2025

4/10 Poor

Hólmfríður Björk

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good hotel, mostly 3 star hotel

We did not get a crib for our child until 1 in thr night, my husband was down for two hour asking repetedly. The food was pour and to crouded, lines to breakfast, diffucult to book a table. The room was old in bad condition, outdoor was not soundproof so we had To listen to wery loud noice froum outside, ecos was like we where constanty in a big party to 2 in the night. Not 5 star hotel, absolutly the worst hotel I have ever staid in.
Stayed 6 nights in Feb 2025

6/10 Okay

Kelly

Go only if you have kids

Tons of kids. Poor beverage service/options. Pools are filled with kids and the adult only pool is old and unclean to include the chairs and surrounding areas. You can do MUCH better at any other resort in the area
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the place was perfect. Would go back here for another vacations
Stayed 4 nights in Feb 2025

4/10 Poor

DARLA

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Nice beach and pool areas, but had to be out early to get a chair by the pool. Food at the buffet was usually barely warm and not much for variety.
Stayed 5 nights in Feb 2025

8/10 Good

Erika

Traveled with family and small children
The resort is beautiful & very well kept. However i experienced bed bugs in our room & got so many bites that they got infected & i had to see a doctor for antibiotics. They did upgrade & switch our room & pay for the doctor fees. Overall the hotel was amazing but I am traumatized by the bed bugs
Stayed 5 nights in Feb 2025

6/10 Okay

Kristen

Traveled with family
Disliked: Amenities
The fact i had to book a reservation at exactly 8am was ridiculous (8:01 and tables were unavailable) AND i could only book for 2 people when we are a family of 4 was even worse. Because of this 1 simple thing, i will never return. It made family time with adult children challenging. Also, food was not good.
Stayed 5 nights in Feb 2025

8/10 Good

shenae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Jazzmine

Liked: Cleanliness, staff & service, property conditions & facilities
I took my son on a mommy son vacation here to celebrate his 16th birthday and we definitely had fun! The resort was nice and had great views. Our only issue was the basketball court advertised was not there they said it was under construction at the time which I wish I knew prior to booking because that’s the only reason he picked that resort. Also the food was not that great but other than that it was great!
Stayed 3 nights in Dec 2024