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Crown Paradise Club Cancun All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Paradise Club Cancun All Inclusive

Indoor pool, 3 outdoor pools, sun loungers
Water park
On the beach, white sand, sun loungers, beach umbrellas
Family Suite Crown | Free minibar, in-room safe, blackout drapes, iron/ironing board
Nightclub

Reviews

7.4 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    4 min walk
  • Delfines Beach
    6 min walk
  • El Rey Ruins
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Paradise

  • 656 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

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About this property

Crown Paradise Club Cancun All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures.
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Waynees Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Soucis - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Piazza
  • Los Gallos
  • San Soucis
  • Waynees Boots

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to renovations the Kids Club and Aquapark will be closed from September 17 to 28, 2024.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.78 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
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Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1106 out of 3063 reviews" "
Rating 8 - Good. 789 out of 3063 reviews" "
Rating 6 - Okay. 534 out of 3063 reviews" "
Rating 4 - Poor. 315 out of 3063 reviews" "
Rating 2 - Terrible. 319 out of 3063 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abdullah Ahmed

Traveled with family and small children
Liked: Staff & service, amenities
It’s nice
Stayed 4 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with family and small children
Liked: Cleanliness
We were unable to get reservations at the restaurants on the resort that require them. The food we did eat was okay but after 5 days of it we were sick of it. The housekeeping staff was super friendly and pleasant. Mixed reviews on the others. The resort felt run down. The pictures on the website are deceiving as they make it appear to be much more polished than in real life. The pools were crowded and the water was cloudy. I would not stay here again.
Stayed 5 nights in Aug 2024

6/10 Okay

William, Canton

Stayed 3 nights in Aug 2024

8/10 Good

Rajani, Laval

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very clean, great place for kids they enjoy it But staff at reception was rude
Stayed 6 nights in Aug 2024

2/10 Terrible

Hasnaa

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
0 star from us I recently stayed at Crown Paradise and was thoroughly disappointed with my experience. Unfortunately, the food was absolutely awful—so bad that two of us ended up feeling quite ill. The front desk staff were extremely horrible rude and obnoxious, treating guests poorly. It was frustrating to have to retrieve our own towels from a distant location, especially with small children in tow. If you don’t return the towel cards, be prepared to incur extra charges, which adds to the inconvenience. Customer service was virtually nonexistent; they didn’t answer the phone, leaving us feeling stranded in case of an emergency. It was disheartening to realize that the slides and amenities couldn’t make up for the overall lack of quality in both food and service. I would not recommend Crown Paradise and will definitely not be returning.
Stayed 4 nights in Aug 2024

8/10 Good

Gabriel

Stayed 4 nights in Aug 2024

10/10 Excellent

Jenivie Rustia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay ,my kids love it . Food is great 😊
Stayed 6 nights in Aug 2024

6/10 Okay

Xenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Older property that could use tune up in the bathroom. The tub was old and basically crumbling plastic in places. Otherwise it was a nice and large room. Great view too. The water gets deep very fast on the beach and not ideal for families with little kids. Lots of pools, minimal shade though
Stayed 6 nights in Aug 2024

6/10 Okay

Colton James

Liked: Cleanliness, staff & service
Found it very strange why restaurants required pants to dine at when all I have room for is shorts in luggage bag. Thought our travel agent would disclose that
Stayed 7 nights in Aug 2024

10/10 Excellent

Felicia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Love everything about this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Byrd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Diana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. Everything was amazing but I wish it had a little more of shade around the pool area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Billie Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice vacation, beautiful view . Staff was excellent helped out when needed. Food was okay
Stayed 4 nights in Aug 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! We loved it! Friendly and very helpful staff!
Stayed 3 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Camille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again, Felt comfortable
Stayed 4 nights in Aug 2024

10/10 Excellent

Madlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent, definitely will go back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great.
Stayed 3 nights in Aug 2024

6/10 Okay

Jodi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I expected average quality food before going but the food was just terrible. We did go outside the hotel to eat (the food wasn’t really that great and was expensive). The hotel is clean, which was important for us. The staff cleaning our rooms did a great job. If you like to workout, don’t book this hotel. The workout room was old and like a sauna. Only some old treadmills and old bikes, weight equipment. We booked this hotel because they had a kids club and thought we could get a few hours free to ourselves. Unfortunately they only have an hour in the morning and afternoon for dropping off kids. The other time is “family time” where you have to stay with the kids. So no break for us at the resort with two 3 year olds and a 5 and 7 year old. The kids loved the pools (the highlight of the week). I don’t believe we will ever go back to this resort.
Stayed 6 nights in Aug 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Maika

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overcrowded - restaurant reservations are next to impossible to get, and people steal your towels
Stayed 9 nights in Aug 2024

8/10 Good

Elisaimis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito una vista hermosa los trabajadores muy amables , solo que deberían mejorar mas la comida y tener más variedad ! Pero lo recomiendo es un hotel familiar
Stayed 4 nights in Aug 2024

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, amenities
Very nice resort, but the a/c issues in the rooms need to be resolved.
Stayed 8 nights in Jun 2024

8/10 Good

Shonna Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is certainly a fun place for kids. I loved the way the bars catered to children as much as they did to adults. The big menu with virgin kids drinks at each bar was super cool. The shows were awesome. I feel like it was a good option for families on a budget. It is really hard to get a reservation for the restaurants but we did get in 2 reservations in our 6 night stay and they were really good. There is a sushi bar every day that is decent too. Don't worry if you read some negative reviews, their overall rating is 7 out of 10 and there is a lot to like so don't listen to people who choose to nitpick. The only complaint i think worth mentioning is the beds are so hard, its hard to sleep and you wake up sore every day. Due to that I rate them 4 out of 5 stars.
Stayed 6 nights in Jul 2024