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Crown Paradise Club Cancun All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
On the beach, white sand, sun loungers, beach umbrellas
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
6 restaurants, breakfast, lunch, dinner served; barbecue

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite Paradise

  • 656 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

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Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (4107)
The price is $234
per night
$287 total
includes taxes & fees
May 21 - May 22
GR Solaris Cancun & Spa - All Inclusive

About this property

Crown Paradise Club Cancun All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1131 out of 3214 reviews
Rating 8 - Good. 812 out of 3214 reviews
Rating 6 - Okay. 595 out of 3214 reviews
Rating 4 - Poor. 337 out of 3214 reviews
Rating 2 - Terrible. 339 out of 3214 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Crystal

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Nadezhda

Disliked: Staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

4/10 Poor

Sarra Ben

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The reception employees were not clear on the rules they did not explain anythinh to me about towel cards and the penalties or the room service fees … they were rude and not flexible at checkout (Carla and Emmanuel) also rooms under beds were not clean and smell bad
Stayed 4 nights in Jan 2025

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently went on a family vacation with 3 adults and 3 children and stayed in the family suite with 2 levels. Overall, the vacation was wonderful and the hotel was a great value. It was a little challenging to get reservations for certain restaurants but we did manage to get reservations 2 of the 3 days we tried. And the Italian and Seafood restaurants don't require reservations and had good food. Property was clean, staff was friendly and food was good no matter what we ate. The pools at the end of Jan were definitely on cool side but the ocean was warm. Some of the reviews complained about the beach but they must have done some restoration because there was plenty of beach space, even at high tide. If you are traveling with a stroller or wheelchair, I wouldn't suggest this property since we noticed the ramps are very steep and would be challenging to navigate. The room was nice, not very large. We had an issue with the upstairs bathroom water. The water in the shower was lukewarm, almost cool, yet the skin water was scalding hot and wouldn't get cool. The downstairs bathroom was fine and a few outlets in the room didn't work. Overall, I would say it's a great value for the money. If you are expecting the Ritz, this isn't it. But if you are looking for a good value, I would recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
There was alot to keep us busy
Stayed 7 nights in Jan 2025

6/10 Okay

Christopher Jason

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
do research before booking vacations.
Stayed 3 nights in Jan 2025

6/10 Okay

Huiping

Traveled with family
Stayed 7 nights in Dec 2024

6/10 Okay

Aditi

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

8/10 Good

mahnaz Bakhshi

Traveled with family
Liked: Staff & service, property conditions & facilities
It was so noisy and couldn’t sleep even after midnight. No transportation. Always staying in line too long to have breakfast on buffet. Water parks adults and kids was closed too early. Always they hadn’t beach towel. Not enough sit around pool and beach. Service was good. Staff was friendly just the person on the reception takes too long give us the room in checking time and was waiting for money to give us the room that we picked it before.
Stayed 6 nights in Jan 2025

8/10 Good

Liang

Traveled with family and small children
Liked: Cleanliness, staff & service
Recommended by friends as they have lots of things offered for kids. The staff working there are all friendly, helpful and hard-working. Food options are great with lots of fresh veggie and fruits at the buffet restaurant. Room and elevators and some other facilities are dated. It can be overcrowded on some days but overall very positive experience.
Stayed 6 nights in Jan 2025

8/10 Good

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. There are lots of food options on site. Only downfall is you have to reserve at 8am for restaurants that require reservations.
Stayed 7 nights in Jan 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Staff were courteous & friendly.
Stayed 3 nights in Jan 2025

2/10 Terrible

james m, naples

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The most miserable experience. Major construction on both sides of the property. Your oven view is that with the sound of 100's of workers, cement trucks, and jack hammers all day until 10pm and starting back up at 7 am. Hotel staff is horrible the front desk crew could care less about customer satisfaction. Oh and check in at 3 is a "suggestion" not guaranteed. More like 5pm is more like it. Then after waiting extra hours the room is still dirty and dingy.
Stayed 2 nights in Jan 2025

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities in the room were very poor. The power in the room went out and we reported it, and only some of the lights were fixed. We told the receptionist again and he did nothing and we were unable to charge at night until the morning.
Stayed 3 nights in Jan 2025

6/10 Okay

Shyra

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed here as a family of three. Two adults one 5 yr old. We travel to Cancun often but this was our first time visiting crown paradise club. The resort is nice for the children the kids slide area is very nice. The workers are also very kind and very helpful. The bartenders in game room are super nice shout out to Melchor and Alex for always greeting us w a smile each night. Alejo at the late night snack bar was also very kind. Victor by the pool was very nice as well. In general it’s a nice resort but the not so great thing is there is so many people at the hotel and not Enough sitting area around the pool or beach. People literally save seats at 6am w towels. It’s nearly impossible to get seats so we sat on the floor at the pool some days. We seen grown adults fight over lounge chairs it was kinda wild. I feel like they may over book because it’s sooo packed. The lines to the buffet can get very long. The staff in the buffet area are all super nice and friendly. The food is so so nothing great but also not terrible. The steak house was delicious but also very hard to get a reservation for. The have signature drinks for children that my daughter enjoyed trying. The rooms are your typical room nothing special but are clean the house keepers do a nice job. All in all the hotel was nice and my daughter enjoyed the pools, the nightly shows and the game area at night. She enjoyed the movie theater we did watched a movie each night. Nice hotel friendly employees.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family All-inclusive.
Stayed 7 nights in Jan 2025

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Margarita Maria Naranjo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people . Close to the beach . Love it
Stayed 7 nights in Jan 2025

2/10 Terrible

Siyuan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very disappointed stay. With no meat no seafood only bread egg salad and canned fruit. No good sleep at all. Hotel hold party evesingle night until 2am. Not worth $600 per night. Very disappointed!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Stayed 10 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had a nice family vibe.
Stayed 3 nights in Jan 2025

8/10 Good

Diana Ilse

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is definitely a family oriented resort. Great for the kids and parents. However some of the food was not good like the chicken nuggets, spaghetti & pizza (not even my kids liked it). I would give the food a 5/10. But the resort was a 8/10
Stayed 7 nights in Jan 2025

6/10 Okay

Bernadine Joan

Traveled with family and small children
Liked: Cleanliness, staff & service
The rooms and overall facility were very clean. There was limited dining instead of the buffet. Of the 5 restaurants there was one closed each day. Reservations for 3 of the 5 restaurants were hard to come by. Reservations opened online at 8 AM and by 8:02 AM the only reservation times left were at 8:30 PM.The food at the buffet could have been hotter - lukewarm at best. My biggest disappointment was the hours for the water slides. The opening times should have been posted. I checked with the concierge a number of times and was told the hours were 9 to 5. My room overlooked the water slides and I could tell when they were closed. When I persisted in asking both in person at the concierge desk and by telephone I was finally informed that the slides were open 11 AM to 1 PM, then closed for lunch from 1 PM to 3 PM and then open again from 3 PM to 4:45 PM. The entertainment in the theatre was mostly good with the Michael Jackson performance rating 5 stars. It was excellent. Around the pools there were never enough lounge chairs. Patrons would put a towel on one at 8 AM and then not go to the pool until 11 AM. There was also maintenance being done around one of the pools and that entire side had all the lounge chairs removed. My grandsons enjoyed the zip line and the wall climbing. The staff were very deliberate with fitting the safety harness.
Stayed 10 nights in Jan 2025

8/10 Good

Johnny

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kids enjoyed themselves. Food was horrible!
Stayed 3 nights in Jan 2025