Crown Paradise Club Cancun All Inclusive

3.5 star property

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Indoor pool, 3 outdoor pools, sun loungers
7 restaurants, dinner served, barbecue
On the beach, white sand, sun loungers, beach umbrellas
Bar (on property)
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Ocean View

  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Paradise

  • 656 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

Similar properties

About this property

Crown Paradise Club Cancun All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures.
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Waynees Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Soucis - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Piazza
  • Los Gallos
  • San Soucis
  • Waynees Boots

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1132 out of 3221 reviews
Rating 8 - Good. 829 out of 3221 reviews
Rating 6 - Okay. 588 out of 3221 reviews
Rating 4 - Poor. 338 out of 3221 reviews
Rating 2 - Terrible. 334 out of 3221 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Navneet

Liked: Staff & service, property conditions & facilities
Good experience.
Stayed 7 nights in Dec 2024

6/10 Okay

Richard

Stayed 4 nights in Dec 2024

10/10 Excellent

Brandon

Stayed 7 nights in Nov 2024

2/10 Terrible

YING

Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Stayed 2 nights in Dec 2024

10/10 Excellent

bryant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
Our stay was awesome. The staff was amazing and friendly. From the moment we arrived we were greeted with warmth and hospitality
Stayed 4 nights in Nov 2024

6/10 Okay

Rakesh

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Its the old property, bathroom sink was leaking, shower head was hanging, shower door was not closing so water was coming out of the shower area and making entire bathroom floor wet. Towels were having holes and were teared at places. Language is the major issue, they dont know English. No one picked up phone when calling for service, always has to visit front desk. Food was not that great at the restaurants and waiters were rude. There is no way to provide feedback or complain. Will not recommend. This is below average resort may be because its old and not upgraded.
Stayed 7 nights in Dec 2024

8/10 Good

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We have Great time at this hotel we are family 4 . We have two kids . They have good food , room is clean. my kids love it. Servers Is great. People so nice . They just need updates family room all the stuff really old there . Need More kids stuff to play .
Stayed 7 nights in Dec 2024

2/10 Terrible

Jazmin

Stayed 6 nights in Dec 2024

4/10 Poor

Gabriel, Avenal

Traveled with family
Disliked: Property conditions & facilities
I was expecting a little more out of this resort. The food was excellent, the waiters were very professional, and the room was always clean. The entertainment could be a lot better Both in the pool and after hours. Unfortunately our room had beg bugs, which resulted in me and my daughter getting bit. Hotel manager was quick to move us to a different room and getting medical attention.
Stayed 7 nights in Dec 2024

10/10 Excellent

Anthony, Gainesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of steps
Stayed 5 nights in Dec 2024

6/10 Okay

Elberta

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved the pools at Crown Paradise club. The entertainment staff were wonderful and friendly and always had activities to do throughout the day. Our kids loved playing at the kids club, one loved the pool and slides and the other loved the art classes and cookie making. We dined a lot at the buffet, we also went to la Piazza and enjoyed both the food and the view! The weather in December is windy and makes swimming in the ocean not recommended, so we did some sand art and stood in the water for a bit. Most of our time was spent in the hotel pools. There are a few renovation/construction projects going on and it was great to see a couple of them completed while we stayed there. Overall this was a wonderful place to stay with the family. I would stay there again, and met other travelers that were on their 6th stay at the crown paradise club.
Stayed 7 nights in Dec 2024

2/10 Terrible

Shadane

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty dirty.. almost spoiled my sun bday vacation. Elevator wasn’t working had to walk up 6 flights of stairs with suitcase and toddler. Place is hot, smells bad and dining areas are dark and musty. The pools are a joke I could’ve stayed home in Florida and have better pools. I left within 2 hours and booked into another hotel and they wanna play funny with my refund but I’m not having it
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Elevators are creepy, everything else is great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Landiss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Oct 2024

2/10 Terrible

Ariel

Liked: Staff & service, property conditions & facilities
Two cockroaches in our room and inedible food. Kids love the slides and don’t care about the food though. Slides only open 4.5 hours a day closed from 12-1.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marianne

Liked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Josselyn

Stayed 6 nights in Nov 2024

10/10 Excellent

Tyson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience and easy to work with
Stayed 4 nights in Dec 2024

4/10 Poor

Jose

Traveled with partner
Disliked: Amenities, property conditions & facilities
Place was crowded. The pool dj was annoying never played music. The food was very limited selection and poorly prepared . I was very disappointed overall.
Stayed 1 night in Dec 2024

10/10 Excellent

JUVRAJ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. All the restaurants had their perks. Easy to book a reservation for dinner every time. Pools were cleaned daily and decently maintained. Buffets were always stocked and always clean (wiped down with attention to detail). Entertainment team was excellent and night shows were great.
Stayed 7 nights in Dec 2024

6/10 Okay

Kelly Rae

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Hemmattie

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The staff there was unprofessional and no one spoke English
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Glenda

Stayed 7 nights in Nov 2024