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Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Outdoor wedding area
Creator video
Couples treatment rooms, sauna, steam room, body treatments
Exterior
Junior Suite Garden View - Two Queen Beds | Children's play area - outdoor

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Pet friendly
  • Room service
$436
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪13 min walk‬
  • Mujeres Beach
    ‪4 min drive‬
  • North Beach
    ‪51 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Suite Garden View - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Garden View - Two Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Master Suite Ocean View - King Bed

  • 1162 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

  • 1204 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Family Suite Garden View

1 bedroom, premium bedding, in-room safe, desk

Junior Family Suite Garden View

  • 1204 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

View all photos for Preferred Club Junior Suite Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean View - King Bed

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite - King Bed

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Paramount Suite Ocean View - King Bed

Preferred Club Paramount Suite Ocean View - King Bed | 1 bedroom, premium bedding, in-room safe, desk

Preferred Club Paramount Suite Ocean View - King Bed

  • 4949 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View -King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Garden View -King Bed

8.0 out of 10
Very good
(11 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean View - Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds | Living area | 48-inch flat-screen TV with satellite channels, TV, books

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 1580 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Pool View - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Pool View - Two Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Swim Out Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Swim Out Ocean View - King Bed

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

  • 1204 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Pool View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Pool View - King Bed

8.0 out of 10
Very good
(5 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Partial Ocean View - Two Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 603 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Partial Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Partial Ocean View - King Bed

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View - 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Master Suite Ocean View - 2 Queen Beds

  • 1163 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Ocean View - King Bed

View from room

Junior Suite Ocean View - King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 602 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite - Two Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Swim Out Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Master Suite Swim Out Ocean View - King Bed

  • 1162 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Family Suite Garden View

View from room

Junior Family Suite Garden View

8.0 out of 10
Very good
(1 review)
  • 1204 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1204 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Preferred Club Family Suite Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Family Suite Ocean View - King Bed

  • 1786 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Ocean View - Two Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 602 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean Front with Private Pool - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Master Suite Ocean Front with Private Pool - King Bed

  • 1162 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Finest Playa Mujeres by The Excellence Collection - All Inclusive

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  • Pool
  • Hot Tub
  • All inclusive
4.5 out of 5, Wonderful, 1,407 reviews
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About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5-star property in Playa Mujeres
Catch some rays on Dreams Playa Mujeres Golf & Spa Resort - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dreams Playa Mujeres Golf & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 3 poolside bars. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking and uncovered valet parking are available on site.

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a smoke-free property.

World Café - This restaurant specializes in international cuisine.
Maris - This restaurant specializes in seafood. Open daily.
L’Etoile - This restaurant specializes in French cuisine. Open daily.
Tres Colores - This restaurant specializes in Mexican cuisine. Open daily.
Fusion Nikkei Cuisine - This restaurant specializes in Japanese cuisine. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Volleyball
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 2 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fusion Nikkei Cuisine
  • L’Etoile
  • Maris
  • Tres Colores
  • World Café

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per day
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf All Inclusive
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 388 out of 764 reviews
Rating 8 - Good. 209 out of 764 reviews
Rating 6 - Okay. 90 out of 764 reviews
Rating 4 - Poor. 44 out of 764 reviews
Rating 2 - Terrible. 33 out of 764 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Megan M, Aberdeen

Helpful and friendly staff beautiful resort
Stayed 5 nights in May 2025

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! beautiful and relax ambience !
Stayed 4 nights in May 2025

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Very hard to get into the hibachi food is very blunt
Stayed 3 nights in May 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is that the lighting in the bathroom is very dim and there are no mirrors inside the room just in the bathroom. Besides that everything else was great.
Stayed 5 nights in May 2025

10/10 Excellent

Laird

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious property
Stayed 5 nights in Jan 2025

6/10 Okay

Alexander

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive to needs, they were always willing to reach out to offer assistance and provide support during your stay. No matter where you are at on the property, there is an enjoyable view. There are a lot of dining options some are better than others, all inclusive resorts are good on conscience but food could improve- would like to see more frozen beverage options for non-alcohol drinkers at pool bars that are fruit based. We did enjoy our stay! We will surely be back to Mexico!
Stayed 6 nights in Apr 2025

6/10 Okay

Soojin, New York

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and can't wait to go back. The staff was excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sehem, Vaughan

Stayed 3 nights in Mar 2025

4/10 Poor

Karina

Traveled with family
Liked: Amenities
None
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Especially Edwin at the beach!
Stayed 3 nights in Apr 2025

4/10 Poor

Lizbeth

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
For the price I paid, I expected more. The food and service were not great and the rooms were average. Food is very Americanized and restaurants close during certain hours. Would not stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Joy Tomko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great time at this property. The beach was beautiful with crystal blue water. Lots of activities to keep our kids entertained.
Stayed 6 nights in Apr 2025

10/10 Excellent

Mayank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at an all inclusive and we loved everything here. Clean, lots of options, great staff and kid friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

William John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just great
Stayed 4 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it’s a really nice resort! I just wish the food was a little better at the buffet and room service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cecilia Eloisa

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Excelente servicio y amabilidad de todos los empleados.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marianne

Stayed 3 nights in Mar 2025

10/10 Excellent

Annie Diomarie Richardson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams was really nice! My room was nice. Loved the Bluetooth option in the bathroom and the shower. I only wished that they offered robes in the room. For the cost per night, I think that a robe would have given the added touch!
Stayed 2 nights in Mar 2025

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Great staff. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Mar 2025

10/10 Excellent

Alyson

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip started off on bumpy due to the number of large parties at the resort. This made getting into a restaurant for dinner almost impossible. Then we met Onell. Onell went above and beyond to ensure that our experience was not only perfect but also memorable. We have never met a staff member at a resort like Onell. He made sure our family had a perfect dinner every night. Not only did he make sure we had a fantastic dining experience but he also was physically present every evening to make sure all went smoothly. The entertainment staff was amazing. Luigi, Brayan, Antonio and Eduardo brought the fun every single day. They made sure our kids were involved even when there were many high school seniors participating. I cannot say enough about them. They were amazing.
Stayed 7 nights in Mar 2025