Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

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Nightclub
Preferred Club Ocean Front Bridal Suite | View from room
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪3 min walk‬
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Premium Deluxe with Plunge Pool Double Beds

  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical View Double

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • Ocean view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Presidential Suite

  • Ocean view
  • 2885 sq ft
  • Sleeps 5
  • 1 King Bed

Preferred Club Ocean View King Bed

  • Ocean view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Honeymoon Suite

  • Ocean view
  • 676 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club with Plunge Pool Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View Double Beds

  • Ocean view
  • 443 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • Ocean view
  • 1572 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

  • Ocean view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical King

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

  • Ocean view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Master Suite

  • Ocean view
  • 1206 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

  • Partial ocean view
  • 890 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite Premium

  • 890 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean View & Pool Front Double Beds

  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star Puerto Morelos property walkable to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dreams Riviera Cancun Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 733 out of 1233 reviews
Rating 8 - Good. 257 out of 1233 reviews
Rating 6 - Okay. 142 out of 1233 reviews
Rating 4 - Poor. 47 out of 1233 reviews
Rating 2 - Terrible. 54 out of 1233 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of shows and activities for all ages. Multiple restaurants and pools. Clean beach with soft sand
Stayed 4 nights in Feb 2025

10/10 Excellent

Chiara

Traveled with group
What amazing vacation. The property and staff was 5 star all the way. I would return again. We really enjoyed it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deepak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience with the all inclusive package we had
Stayed 3 nights in Feb 2025

10/10 Excellent

Punita

Liked: Cleanliness, staff & service, property conditions & facilities
We recently had the pleasure of taking our long awaited vacation. We booked a last minute vacation with Dreams Riviera Cancun Resort and Spa. All I can say it is exceeded every expectation. From start to finish, the entire experience was seamless. Thank you to the staff and expedia! We looked forward to booking more!
Stayed 7 nights in Feb 2025

10/10 Excellent

Amneet Kaur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded my expectations. The entertainment was wonderful and the food was fantastic. Erick was also super sweet and helped my sister and I enjoy the stay at Dreams Riviera even more. I would definitely come back.
Stayed 4 nights in Feb 2025

8/10 Good

Jolanta

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Lexie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great rooms, amazing service. Incredible food. Entertainment was not great, that is the only reason I didn't give it an excellent rating.
Stayed 5 nights in Feb 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we came in with normal expectations just to enjoy a relaxing 5 night stay as a couple to get away from the daily life stress. Once we arrived we were greeted with champagne and cold towels, as well as friendly staff. The room was spacious comfortable and quiet with a nice view of the resort as well as the ocean. The food options and quality of food here is very very very good compared to everywhere else. All of the specialty restaurants are very good, in particular seaside, they have amazing steak for resort food. I would definitely comeback and recommend this place to anyone. Lots to do with family or even when traveling alone. 100/10
Stayed 5 nights in Feb 2025

10/10 Excellent

Ermir

Stayed 6 nights in Feb 2025

10/10 Excellent

Garrett Ashley

Stayed 7 nights in Feb 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent as usual from Dreams Resorts. The food was the best we’ve had of our all inclusive vacations yet!!! Beach was gorgeous and infinity pool super fun.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alicia Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, we were greeted with a nice drink and cool wash cloths. All the staff are eager to please and make your vacation wonderful. The resort is clean, beautiful and just the right size for navigating. The Buffet is on the small side and at times lacked dinner options. The a la carte restaurants were amazing and made up for the dinner buffet. The lunch options were plentiful, many days a lathe outdoor buffet was set up with a bbq which was so great! The Explorers club was FANTASTIC! My daughter never wanted to leave it, super organized, great activities and awesome staff. My only downfall was the room layouts are not overly private when staying with children, semi frosted glass doors to the toilet and shower and open concept rooms that aren’t overly big. I would love to return to this resort again in the future.
Stayed 8 nights in Feb 2025

4/10 Poor

Levi

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly amazing. I have celiac disease so I need to eat gluten free. Every time we ate, they asked if anyone had allergies. Menu items were clearly marked and at the buffet, a chef showed me around identifying safe items to eat. I appreciate the care the staff showed at every opportunity. Plus the pool is fun, the beach was lovely If you're not downstairs early enough the lounge chairs WILL be taken, but if you don't freak out and just go swimming, it's fine!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience here was phenomenal. The resort had everything we wanted - amenities, beauty, cleanliness, variety, location. But the best part was the staff, who provided service that absolutely couldn't be beat. Rating: Six out of five stars!
Stayed 5 nights in Feb 2025

10/10 Excellent

Amineh Arandi

Liked: Cleanliness, staff & service, amenities
The most amazing trip of my life. Staff, food and drinks, amenities, the shows, the views, location, my room, everything was just amazing. HIGHLY recommended.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pratik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely cramped for a family with 2 children. Two double beds and two rollaway cribs were really difficult to work with. No room for baby to roam. Also, frosted glass separations for toilet / shower with rest of the room would be very strange if kids were a bit older. Would have preferred more privacy.
Stayed 5 nights in Feb 2025

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived up to Dreams expectations. Was upgraded to preferred at no cost for the week (Checked in on a Sunday).Staff was all courteous and caring. Shout out to Clever and Wilbert the bartenders!
Stayed 5 nights in Feb 2025

10/10 Excellent

Erinn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Joana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

ARMANDO

Liked: Amenities
Super fantastic. I would go back many times over.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sonja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay as a family of four, with two toddlers under 5. The kids loved the pools, and the kids club. It was handy to be able to have dinner alone as a couple and pickup our kiddos next door. We liked how compact the resort is, and how quick it is to get to the beach, your room, or dining. Our only suggestions are that it would have been nice if our backyard pool was heated, as January is relatively cool. Our personal pool while a perk, was under-utilized as a result. We also would suggest more and more variety in the buffet, including dinners and at breakfast as these get repetitive. Otherwise very lovely resort and would recommend to families.
Stayed 7 nights in Jan 2025

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The workers were absolutely amazing!!! Miguel, Manuel, and Clever
Stayed 4 nights in Feb 2025