Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
9 restaurants; breakfast, lunch, and dinner served
9 restaurants; breakfast, lunch, and dinner served
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
The current price is $351
includes taxes & fees
Jun 16 - Jun 17

Explore the area

View in a map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(27 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Ocean View Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 443 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Deluxe Ocean View Double Beds

8.4 out of 10
Very good
(29 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Ocean View & Pool Front King Bed

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Family Suite Premium

  • Garden view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Preferred Club Ocean Front Governor Suite

  • Ocean view
  • 1572 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Preferred Club Ocean Front Presidential Suite

  • Ocean view
  • 2885 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Deluxe Double

9.0 out of 10
Wonderful
(21 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Tropical View King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Deluxe with Plunge Pool King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Preferred Club with Plunge Pool King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Preferred Club Ocean View King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star Puerto Morelos property walkable to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dreams Riviera Cancun Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 858 out of 1497 reviews
Rating 8 - Good. 327 out of 1497 reviews
Rating 6 - Okay. 181 out of 1497 reviews
Rating 4 - Poor. 65 out of 1497 reviews
Rating 2 - Terrible. 66 out of 1497 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unhygienic….
Stayed 3 nights in Jan 2026

4/10 Poor

Nicole

Traveled with family and small children
Disliked: Cleanliness
We recently stayed at Dreams Riviera Cancun with the expectation of receiving the level of quality and service that the Dreams brand represents. Unfortunately, our experience fell significantly short of those standards. From the outset, there were issues with our room assignment. We had specifically booked a room with a jacuzzi on the porch, which was an important feature for our stay. Upon arrival, we were informed that due to a wedding on property, that room type was not available. While we understand that events take place at resorts, we do not believe that another guest’s event should impact a confirmed reservation. The alternative room provided did not reflect what we had reserved or paid for. Additionally, our room was located directly next to the housekeeping area. This proved to be both noisy and unpleasant. Being next to a service area created constant disruption, and the proximity to cleaning operations made the location feel inappropriate for a guest room in a resort of this caliber. Despite being next to housekeeping, our room was serviced only once during our stay. Having to repeatedly question basic housekeeping standards while physically adjacent to the housekeeping hub was both frustrating and concerning. We also experienced issues with food quality. While management did attempt to address our concerns after we escalated them and arranged special dining accommodations, even those arrangements fell short.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sheri

Stayed 8 nights in Feb 2026

10/10 Excellent

Drake

Stayed 8 nights in Feb 2026

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great, very clean and well taken care of. All the staff were incredible, polite, and helpful. I did not give this five stars because the food was not good. The variety of restaurants is good but the steak we had at Seaside grill was gross, half of the clams in my meal at Oceana weren’t open which means they are not edible, the Mexican restaurant was the worst out of all of them with stale tortilla chips and bad entrees. We had our best meal at Boudreaux, however, one of the steaks for our group was rare when ordered medium. We didn’t have a chance to try Portofino because their wait was really long for a table.
Stayed 3 nights in Feb 2026

8/10 Good

Hannah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff were pleasant and attentive.
Stayed 4 nights in Feb 2026

8/10 Good

Warren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was very good, with access to all restaurants. However resort music was very loud most of the day, which was a negative as expressed by seniors and young couples alike. Costs for bottles of wine ridiculously high.
Stayed 7 nights in Feb 2026

8/10 Good

Anna

Clean
Stayed 4 nights in Feb 2026

6/10 Okay

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kid friendly, thats great but i must have missed that. Chairs were gone and reserved by 8am everyday. Also, hard pressure sales to come visit their secrets resorts as a part of their vacation club. Big turn off.
Stayed 6 nights in Feb 2026

10/10 Excellent

Shantay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Faizal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A mature, beautiful resort. What stood out was the service. From the time that we arrived, we were ushered through the check in steps effortlessly by Sergio and the check in team. Great restaurants, although the specialty restaurants were a bit chaotic (to be expected). Francisco in particular was exceptional. The Seaside Grill was our morning haven, sunrises with breakfast. Great fitness facilities. Even though the resort is a bit older than others, it is better because of the maturity and professionalism of the team. Thank you for a wonderful vacation.
Stayed 7 nights in Feb 2026

8/10 Good

Rachelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff services, spa was lovely, overall food was good
Stayed 7 nights in Feb 2026

10/10 Excellent

Chris

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so welcoming, kind, and made our stay beyond our expectations
Stayed 4 nights in Feb 2026

10/10 Excellent

Preetkamal Singh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities overall layout of the resort.
Stayed 5 nights in Feb 2026

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Just right for a 3-generations vacation. Different levels of pools for all ages. Fairly consistent, good food. Sometimes hit and miss at the buffet. Overall nice and clean. Not too many activities. Which is what we like.
Stayed 7 nights in Feb 2026

10/10 Excellent

Melissa Kathleen, Paynesville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, housekeeping twice a day, attentive staff, fun activities
Stayed 7 nights in Feb 2026

8/10 Good

Aaron

Stayed 9 nights in Feb 2026

10/10 Excellent

Kaitlyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great food! The staff put on the most incredible Super Bowl party!
Stayed 4 nights in Feb 2026

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are great and the resort is beautiful, but the walls are thin and if you’re looking for something a little more quiet, this is probably not your place. If you’re looking for great beaches, good food lots of drinks then this is your place.
Stayed 4 nights in Feb 2026

8/10 Good

Khachik

Stayed 8 nights in Jan 2026

8/10 Good

Alexandria Marie Monzon

Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Room was clean. Entertainment team was great
Stayed 5 nights in Feb 2026

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service
Very clean, beautiful landscape.
Stayed 3 nights in Jan 2026

2/10 Terrible

Katarina

Stayed 5 nights in Jan 2026

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing!
Stayed 5 nights in Jan 2026

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing!
Stayed 4 nights in Jan 2026