Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace
3 outdoor pools, pool umbrellas, sun loungers
Exterior
Outdoor wedding area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    4 min walk
  • Portofino
    1 min walk
  • Cancun Bus Station ADO
    33 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

Premium Deluxe with Plunge Pool Double Beds

  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical View Double

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool King Bed

  • 538.2 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Presidential Suite

  • 2885 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Preferred Club Ocean View King Bed

  • 427 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Honeymoon Suite

  • 676 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deal of the Day

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Preferred Club with Plunge Pool Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View Double Beds

  • 443 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • 1572 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical King

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Master Suite

  • 1205.6 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

  • 890 sq ft
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite Premium

  • 890 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deal of the Day Preferred

  • 443 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Preferred Club Ocean View & Pool Front Double Beds

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star Puerto Morelos property walkable to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dreams Riviera Cancun Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1082 reviews" "
Rating 8 - Good. 227 out of 1082 reviews" "
Rating 6 - Okay. 136 out of 1082 reviews" "
Rating 4 - Poor. 42 out of 1082 reviews" "
Rating 2 - Terrible. 49 out of 1082 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha N

Liked: Amenities
Loved it!!!’
Stayed 3 nights in Sep 2024

6/10 Okay

Rashed

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

4/10 Poor

Sanjay

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First time at an all inclusive, room service the food was always cold. Food was okay in the restaurants. Entertainment staff always late and very sarcastic
Stayed 6 nights in Sep 2024

10/10 Excellent

Franklin, Darien

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with lots of activities to do
Stayed 3 nights in Sep 2024

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the customer service, ever member of staff was so dedicated and it really livened the entire experience.
Stayed 7 nights in Sep 2024

6/10 Okay

annette

Stayed 3 nights in Aug 2024

4/10 Poor

Kathleen

Disliked: Staff & service, amenities, property conditions & facilities
Nice rooms and plunge pool Room service was ok but food was terrible. Inconsistent room upkeep. Food was tasteless and lacking a lot of flavor. . Would not stay here again, they failed miserably
Stayed 6 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Tesharri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Shooshanig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this location! It was my husband’s first time traveling outside of the United State and he was very impressed. This vacation really opened his mind to traveling more and i could not be more grateful to the amazing staff at this resort for such a relaxing experience. Everything was clean, the rooms were wonderful, the pool was refreshing and the service was impeccable. We really enjoyed booking one of the “proffered” rooms because they came with so many perks that I didn’t even know about! The tub on the balcony with an ocean view was just amazing to relax in and the room service was very timely. I arranged excursions with expedia but the hotel also had staff ready to make arrangements at a drop of a hat. It was such a beautiful place and we are counting down the days till we can go back :)
Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Stayed 4 nights in Aug 2024

8/10 Good

Nestie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pros: Different areas of the property are all in walking distance. - lots of staff present and available - friendly staff Cons: improve activity variations - thoroughness in communication -
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana Rosalis

Stayed 7 nights in Aug 2024

8/10 Good

Maryrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Dreams Riviera Cancun really stand out as what makes this resort truly special. So helpful, so courteous, but they still let their personalities shine through so interacting with each employee is memorable. We had an amazing time in large part because of the truly lovely and hard working employees.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cajones en la habitación hubieran sido super
Stayed 7 nights in Sep 2024

6/10 Okay

Luis

Traveled with family
Disliked: Cleanliness, amenities
Es muy pobre la limpieza y muy descuidada la propiedad , 3 de los cuartos que rente se inundaron de agua en mi estancia y nunca llegaron los de mantenimiento
Stayed 5 nights in Sep 2024

10/10 Excellent

HILDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! The staff were all friendly and attentive. I definitely come back, it is one of the best resorts I’ve been to. The food was also delicious and the place was overall clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelene

Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Staff & service
What I did not like, the smell of stagnant still water when you entered the massage area. What I did like the staff was amazing. I would come back again and again the food was great. You could work on the drinks. They were weak overall I give the full experience, a seven out of 10.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, the pools and grounds were clean. The food at the restaurants were delicious and better than a few of ehe all included that we have stayed at. The beaches are better in the hotel zone (bigger waves, and less seaweed), but they are out early and cleaning the beach. We walked down the beach and it is drastically cleaner than the unkept properties in the area. For a $6 tax you can use the non-powered water sports (kayak, paddle board, Hobie boat). We would certainly stay here again.
Stayed 6 nights in Aug 2024

6/10 Okay

Farshad, west vancouver

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family really enjoyed our holidays in dreams . Great service all around from reception to food restaurants. Will definitely go back back in future.
Stayed 12 nights in Jul 2024

10/10 Excellent

Marco

Stayed 7 nights in Aug 2024

10/10 Excellent

Meggan

Stayed 8 nights in Aug 2024