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Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Outdoor wedding area
3 outdoor pools, pool umbrellas, sun loungers
Exterior
Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪4 min walk‬
  • Ojo de Agua Beach
    ‪6 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool Double Beds

  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool King Bed

  • 538.2 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front King Bed

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Presidential Suite

  • 2885 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Preferred Club Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View King Bed

  • 427 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Honeymoon Suite

  • 676 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View Double Beds

  • 443 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Governor Suite

  • 1572 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Deluxe Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View Double Beds

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical King

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool King Bed

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View King Bed

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Master Suite

  • 1205.6 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Free minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Preferred Club)

  • 890 sq ft
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Family Suite Premium

  • 890 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front Double Beds

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Dreams Natura Resort & Spa - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.1 out of 5, Very Good, (1414)
The price is $397
per night
$397 total
includes taxes & fees
Apr 9 - Apr 10
Dreams Natura Resort & Spa - All Inclusive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star Puerto Morelos property walkable to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dreams Riviera Cancun Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 701 out of 1184 reviews
Rating 8 - Good. 248 out of 1184 reviews
Rating 6 - Okay. 137 out of 1184 reviews
Rating 4 - Poor. 46 out of 1184 reviews
Rating 2 - Terrible. 52 out of 1184 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ritasha

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 4 nights in Dec 2024

8/10 Good

Monaliza

Stayed 4 nights in Nov 2024

10/10 Excellent

Syed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining options, private access lounge, 24hr cafe/
Stayed 4 nights in Dec 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

madhura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, wonderful , great stay for families
Stayed 5 nights in Dec 2024

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed with the staff very friendly and accommodating room was always kept clean the biggest problem with this resort is the food! It is the worst food I have ever eaten disgusting really no choices and the food was so so bad we will not go back because of it
Stayed 4 nights in Dec 2024

10/10 Excellent

Moyosore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to relax. I was there during the off-peak season, and it was great. The staff members are also very friendly and helpful.
Stayed 4 nights in Dec 2024

6/10 Okay

Sunila, West Haven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This works if you want a somewhat budget vacation with kids. The pools are great, and the beach was wonderful. Staff is very nice. But the food choices were terrible. All the juices were watered down, and the food seemed to be mass produced with no real good options. The buffet had the same food over and over with no presentation. It seemed more like in hospital cafeteria. The breakfast buffet was overcrowded. Any kind of steak seemed like low quality and had a gamey smell. Most people go to all inclusive alcohol, but we don’t drink so for us the juices, fruits and food were the big deal and we were definitely disappointed. We probably will not be going again because it just did not fit our taste. Also day, two of our arrival our room ceiling started leaking because of the hot tub on the one floor up. After they fixed it we didn’t feel comfortable there and we had to ask for a different room which they did provide, but only after we asked for it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Itzel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly and helpful staff! Don’t think about it twice, BOOK HERE!
Stayed 3 nights in Dec 2024

8/10 Good

Baldev, SACRAMENTO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, good for young families, care for destination wedding…after a few days I got home sick. I won’t be back personally, but would recommend the hotel.
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph John

Stayed 7 nights in Dec 2024

10/10 Excellent

Nicolette, Hanna

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. They spoke good English. Like you didn’t have to book to eat at the restaurants. Like there were restaurants opened for lunch as well.
Stayed 7 nights in Nov 2024

8/10 Good

Esther

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff are on the whole really helpful. The variety of restaurants is great, there are plenty of sunloungers and 3 great pools. The spa is really nice whilst expensive you feel like you are getting an escape. The explorer’s club for kids is safe with lots of activities to keep the kids entertained. The family room set up worked well for us as a family of 5. The negatives: the rooms are really noisy, we had to move from the 1st room after the road noise and noise from the nightclub kept us awake. The 2nd room was also incredibly noisy and we didn’t get a good night sleep while we were there. The restaurants variety is excellent but the lines can be really long (over an hour) and the food was usually on the cold side. The buffet breakfast is good but would benefit from having outside space as it can feel very claustrophobic. On the whole it was a great holiday but needs some changes.
Stayed 8 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Omar Ahmad Abu-Hijleh De

Stayed 4 nights in Nov 2024

4/10 Poor

Joseph

Disliked: Property conditions & facilities
I was force to pay extra for a one bed vs 2 bed. Room was not clean. Cigarette burn marks all over the room. Was told private pool, no such thing. Pool was open where everyone including room next store can see. Ice cold pool with one lounge chair for two person. I was put across a butler station where we heard clanking sounds from dishes all night from room service. Food was Luke warm , I paid for spa. Toilets were out of order , steam room did not work horrible experience
Stayed 5 nights in Nov 2024

8/10 Good

Yesika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I didn’t get to use my vip access, they had room upgrade but when I mentioned I was vip I was still asked to pay in additional fee as they stated that didn’t matter to them. The staff were friendly except Alejandra she was rude. I went for a wedding
Stayed 4 nights in Nov 2024

6/10 Okay

Michelle

Traveled with family
Big property Needs improved food and drink quality
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and a great experience. Will be back for sure!
Stayed 5 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a getaway!
Stayed 3 nights in Oct 2024

6/10 Okay

SEAN SUNWOO, Irvine

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The app which is used to book restaurants and order room services didn’t work for the duration of our stay.
Stayed 5 nights in Nov 2024

6/10 Okay

Lloyd

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

MAGALY MERCEDES, ANAHEIM

Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony, Gwynn Oak

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull staff, clean property, great rooms. Only think I wasn't a fan of was the quality of the grilled food near the pool and the room service food (restaurant food was pretty good!).
Stayed 3 nights in Nov 2024

6/10 Okay

Gabriel

Traveled with family and small children, Traveled with family
Food is horrible
Stayed 5 nights in Nov 2024