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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Creator video
4 outdoor pools, pool umbrellas, sun loungers
Lobby
Preferred Club Master Suite | 1 bedroom, free minibar, in-room safe, desk

Popular amenities

  • Pet friendly
  • Pool

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Partial Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Partial Ocean View Double

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double Beds

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Ocean Front Double Beds

8.2 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King Bed

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean Front King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View with Balcony King Bed

Deluxe Partial Ocean View with Balcony King Bed | 1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View with Balcony King Bed

7.0 out of 10
Good
(17 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Partial Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Partial Ocean View King

8.2 out of 10
Very good
(19 reviews)
  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room | 1 bedroom, free minibar, in-room safe, desk

Deluxe Family Connecting Room

  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club King Balcony Ocean Front

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front King Bed

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King Bed

1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View King Bed

7.8 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Ocean Front Double Beds

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front Double Beds

7.6 out of 10
Good
(8 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential) | 1 bedroom, free minibar, in-room safe, desk

Presidential Suite (Presidential)

  • 1420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View Double Beds

7.8 out of 10
Good
(20 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Preferred Club King Balcony Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Honeymoon Plunge Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Corner Suite King Bed

42-inch LED TV with cable channels, TV

Preferred Club Ocean Front Corner Suite King Bed

  • 480 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Preferred Club Master Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

1 bedroom, free minibar, in-room safe, desk

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, free minibar, in-room safe, desk

Family Suite

  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(15 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front with Balcony King Bed

Deluxe Ocean Front with Balcony King Bed | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean Front with Balcony King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Double Ocean Front

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at Dreams Sands Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and a hot tub. Limited complimentary onsite parking is available on a first-come, first-served basis.

Dreams Sands Cancun Resort & Spa - All Inclusive is a smoke-free property.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Dreams Sands Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 592 out of 1245 reviews
Rating 8 - Good. 314 out of 1245 reviews
Rating 6 - Okay. 197 out of 1245 reviews
Rating 4 - Poor. 61 out of 1245 reviews
Rating 2 - Terrible. 81 out of 1245 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
We loved and enjoyed our stay at Dreams
Stayed 7 nights in Apr 2025

8/10 Good

kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 4 nights in Apr 2025

8/10 Good

Darryl

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, amenities
The spa was nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Darshna

Traveled with family
Liked: Amenities
Good
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Honeymoon Plunge Pool room and no other room we’ve stayed at other resorts compares to this. The room was beautiful and a great location. Ricardo is amazing in the Preferred check in/ concierge. We had great service at the Himitsu from Oscar and Christian. When we arrived they tried to give us a completely different room, which was a complete shock, but thankfully that was resolved and we got the room I booked. Wish there were more lunch options. We felt the buffet was terrible and gave off an unclean appearance around the food. Other than that, the food was good. Overall we had a marvelous time. Beach is hands down one of the most beautiful resort beaches.
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Prefer club upgrades not much to offer
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fun getaway
Stayed 5 nights in Apr 2025

10/10 Excellent

Yun Jui

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely satisfied with the experience at dreams sands Cancun. Staffs here are very polite, happy and professional.
Stayed 5 nights in Apr 2025

10/10 Excellent

Adriana, Menifee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff are amazing!! Misael is our favorite person on the beach! He never lets our drinks run out!! Sandra over at the spa gives amazing massages! Pastor over at the restaurants was always so attentive making us delicious food!! Made me my favorite drink, agua de Chaya . They truly make us feel like family. We’ve been here like 6 times and will continue returning!
Stayed 3 nights in Apr 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say this hotel all inclusive was really great I was here with my 9year old daughter. The staff are super friendly and very nice. Angel was amazing with service with beach towels and seats and alexjandro serving food and drinks on beach. I would give this place 5 stars but the food could be a lot better. Also I saw two kids including my daughter who cut their toes in the big pool the side where the hot tub is the tiles on the bottom of the pool were broken or missing. Other than that we had a great time. I would give this place another try. Thanks for the memories Mexico ❤️❤️
Stayed 7 nights in Apr 2025

10/10 Excellent

Sargis, Burbank

Disliked: Cleanliness
Stayed 6 nights in Mar 2025

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a great location and the staff is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Johnny Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff a
Stayed 3 nights in Apr 2025

8/10 Good

Emily Diaz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Dreams Sands All Inclusive in Cancun, and overall, it was a really great experience. The resort's common areas are in excellent condition: clean, accessible, and safe. The staff was amazing: always friendly, courteous, respectful, and ready to help at all the times. Special shout-out to the waitstaff, who were truly exceptional. Also, a big than you to Carmen and Michelle from Concierge Team. They were super helpful and approachable. And Aurelio the Bartender, simply outstanding! His customer service was Top-notch. The Beach area is stunning, a perfect place to relax. The Pools, although not very large, are nice and convenient. Areas to Improve: 1. The outdoor activities could be better planned or offer more variety. 2. The restaurants due to limited capacity, often have wait times of over 45 minutes. 3. As for the room, the Ocean View was Spectacular, but the bathroom safety could be improved. In my room, there was no intermediate step to get into the Bathtub: the edge was quite high (around 24 inches or more), which poses a risk of slipping. Also, the grab bars inside the tub weren't positioned in the most helpful spots to prevent falls. Despite those details, it was a very good stay, and the service really made the difference. Thanks!!!
Stayed 5 nights in Apr 2025

8/10 Good

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Amy Michelle

Stayed 4 nights in Apr 2025

6/10 Okay

Shoshana

Stayed 5 nights in Jan 2024

10/10 Excellent

BEVERLY KAY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dreams Sands Resort & Spa is a beautiful property. The staff is amazing. Professional, friendly, outgoing and fun. They are extremely helpful and courteous and cater to your needs. The beach is clean and very large, plenty of room for everyone. The pool areas, the day and night entertain is amazing. If you are planning a vacation to Mexico, this is the spot, Cancun and this is the resort you want to stay at, Dreams Sands Resort and Spa!!!!
Stayed 6 nights in Apr 2025

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely disappointed that the beach has been divided. Everyone should be able to sit where they want. Its all inclusive! The beach should be too. This was our 5th time coming here & I chose this property because of the beach. We stayed 6 nights and we found a spot directly in the sun only 1 day out of all 6 nights because you cant find a spot. So many spots are being saved early in the mornings then people leave or a lot of the "Prefferred" spots no one is sitting in spots being wasted. I went to sit on the beach & got 1 day. I'm not happy about this at all. I may not go back for this reason. I took my parents for the 1st time & they didnt get to enjoy time relaxing on the beach either. Another thing the sports bar inside needs some more bar stools & chairs. People want to sit & have a drink not stand all night. Laura there is always so friendly & hospitable. At the World Cafe Noe & Humberto gave great customer service & also very friendly. Himitsu restaurant - The food served came out cold more than once at dinner and the noodle dishes were watery as if not drained properly My husband & I have always enjoyed coming here but something needs to change with the beach access otherwise we may not go back again sadly. Otherwise its a great place to visit

10/10 Excellent

Mirna, Shelby township

Good
Stayed 3 nights in Mar 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort but it had everything we needed. Overall wonderful experience for spring break. We had a larger group (16)
Stayed 5 nights in Mar 2025