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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
Creator video
Lobby
4 outdoor pools, pool umbrellas, sun loungers
42-inch LED TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Partial Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Partial Ocean View Double

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double Beds

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Ocean Front Double Beds

8.2 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King Bed

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean Front King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View with Balcony King Bed

Deluxe Partial Ocean View with Balcony King Bed | 1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View with Balcony King Bed

7.0 out of 10
Good
(17 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Partial Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Partial Ocean View King

8.2 out of 10
Very good
(19 reviews)
  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room | 1 bedroom, free minibar, in-room safe, desk

Deluxe Family Connecting Room

  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club King Balcony Ocean Front

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front King Bed

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King Bed

1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View King Bed

7.8 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Ocean Front Double Beds

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front Double Beds

7.2 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential) | 1 bedroom, free minibar, in-room safe, desk

Presidential Suite (Presidential)

  • 1420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View Double Beds

7.8 out of 10
Good
(20 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Preferred Club King Balcony Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Honeymoon Plunge Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Corner Suite King Bed

42-inch LED TV with cable channels, TV

Preferred Club Ocean Front Corner Suite King Bed

  • 480 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Preferred Club Master Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Master Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

1 bedroom, free minibar, in-room safe, desk

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, free minibar, in-room safe, desk

Family Suite

  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front with Balcony King Bed

Deluxe Ocean Front with Balcony King Bed | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean Front with Balcony King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Double Ocean Front

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at Dreams Sands Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and a hot tub. Limited complimentary onsite parking is available on a first-come, first-served basis.

Dreams Sands Cancun Resort & Spa - All Inclusive is a smoke-free property.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Dreams Sands Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 579 out of 1204 reviews
Rating 8 - Good. 301 out of 1204 reviews
Rating 6 - Okay. 189 out of 1204 reviews
Rating 4 - Poor. 58 out of 1204 reviews
Rating 2 - Terrible. 77 out of 1204 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were. The food was that good and the elevators were outdated with no AC. The property overall looks good.
Stayed 3 nights in Apr 2025

8/10 Good

Corey

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the shining star of our experience: the staff! So many wonderful, smiling people always ready to help, and serving with kindness and a welcome smile. I couldn't speak highly enough of the staff we encountered all day, every day. Second, the food: absolutely delightful. The buffet was by far our favorite option as it was fast and convenient, and there was always something for everyone in our group, from the picky 4 year old to the choosy 78 year old, everyone was happy. The coffee was excellent as well! The room: it was clean, bed was comfortable, bathroom had everything we could need for comfort and cleanliness, view was fantastic, could not hear our neighbors at all. They supplied an extra bed on wheels that was very comfortable as well when we decided we needed more sleeping accommodations. The beach: oh, the beach! Clean and expansive private beach with clean white sand, plenty of lawn chairs and towels, shallow waters and calm waves perfect with kids or to play volleyball etc, lots of shade available, servers making their rounds, etc. Surrounding area: lots of little shops right across the street from the hotel entrance selling all the souvenirs you could ask for, hats, sunscreen, sugar skulls, etc. A large supermarket within a short walk that was much like a Target or Walmart, selling ALL the things you would need to live, including a full grocery store. The only negative we experienced was the noise level from music outside by the beach that lasted until 10
Stayed 5 nights in Mar 2025

6/10 Okay

Marcel

It was stain on the sheets room service cleaned the room but it was the same stain on the sheets after they just made the bed up with the same sheets
Stayed 4 nights in Mar 2025

10/10 Excellent

Laksmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Everything about our stay was great. The staff members were so kind and helpful. I definitely recommend and will definitely love to go back.
Stayed 5 nights in Mar 2025

10/10 Excellent

AHMET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cancun, what a beautiful experience. I would definitely recommend Dream sands Cancún resort and spa to everyone. The staff was outstanding and the food, the water , pool everything was great. I’m definitely coming back here for my next vacation.
Stayed 4 nights in Mar 2025

8/10 Good

Robert, harbour beach

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff did great to responding to our problems but were there for three nights and had a water closet stop working on us. A cooling system that needed attention and a door adjoins our rooms needed to be serviced. Again staff was good just seems like the facility is quite old and outdated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rocio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond expectations. Loved it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexis L, Virden

Traveled with partner
Liked: Cleanliness, amenities
Spa was wonderful, beach was great. Drinks were excellent and food was good for all inclusive.
Stayed 4 nights in Mar 2025

2/10 Terrible

Claudia Rosales

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Ti

Liked: Cleanliness, staff & service, property conditions & facilities
Beach is beautiful
Stayed 3 nights in Mar 2025

6/10 Okay

Monica

Stayed 6 nights in Mar 2025

10/10 Excellent

Soledad

Stayed 3 nights in Mar 2025

10/10 Excellent

Joe Chavis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it. We will be bacl next spring!!
Stayed 4 nights in Mar 2025

10/10 Excellent

ELYSE O

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristofer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaches were terrific!
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
I love the dream resorts but this one looks tired and needs a facelift. Could do with separate elevators for staff as you can often wait 10 mins as elevators are being used to service rooms. Don’t use the bell boy to order taxis. Example- from hotel to airport. Bell boy taxi = 750 mx pesos. Uber charged me 388. Exchange rate for taxis is horrendous. S.p.A. service was excellent but it should be at $290.00 for 50 min massage. VIP staff were great and very helpful. Some of the staff at bar could use lesson on customer service and try smiling. Rooms were excellent apart from very noisy AC unit. It sounded like a pneumatic drill. Happy other than these points.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great destination for families. Kids were able to eat and do activities on their own agenda. Didn’t have to plan for anything.
Stayed 5 nights in Mar 2025

10/10 Excellent

Paola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 4 nights in Mar 2025

10/10 Excellent

s

Stayed 2 nights in Mar 2025

10/10 Excellent

Dulce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly / courteous staff..cleanliness except rooms needs update..
Stayed 5 nights in Mar 2025

8/10 Good

Shartece

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved my room , my view , and how close it was to the beach . I was quite disappointed on how they treated guests that were not part of their preferred program . At first it was a running joke amongst our family , but then it became ridiculous. Straws and napkins unavailable unless you were preferred. Insane . We get the pools and top shelf spirits , but napkins and straws . The food wasn’t the best and it was usually cold . The servers we had at the fiesta on Friday were wonderful as well as the private dinner had at one of the restaurants. Not a horrible experience, but probably would not recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Gina

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort as a family of 4. The beach was amazing and felt safe letting my 8 and 11 year old in the water while I was watching from afar. I also felt very safe at this resort.
Stayed 7 nights in Mar 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Getaway Spot

Everything was amazing at Dream Sands, i regret not staying longer. We loved all the food options from the buffets to all the sit down restaurants the food was amazing. All the staff was very accommodating and attentive to our needs. I already want to plan another trip back
Stayed 4 nights in Mar 2025

10/10 Excellent

Mayra Lisseth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our trip there food was so good Good service Nice beach water so clear and clean I recommend it
Stayed 5 nights in Mar 2025