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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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Aerial view
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Room, 1 King Bed, Ocean View (Preferred Club) | Beach | Private beach, white sand, beach umbrellas, beach towels
Preferred Club Master Suite | Free minibar, in-room safe, desk, laptop workspace
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View Double

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double Beds

  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Balcony Ocean Front

  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View with Balcony King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View with Balcony King Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View King

  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King Bed

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Ocean Front Double Beds

4 outdoor pools, pool umbrellas, sun loungers

Preferred Club Ocean Front Double Beds

  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential) | Free minibar, in-room safe, desk, laptop workspace

Presidential Suite (Presidential)

  • 1420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double Beds

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Balcony Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Honeymoon Plunge Pool Suite

  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Corner Suite King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Corner Suite King Bed

  • 480 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View | Free minibar, in-room safe, desk, laptop workspace

Premium Double Partial Ocean View

  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Free minibar, in-room safe, desk, laptop workspace

Family Suite

  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front with Balcony King Bed

Deluxe Ocean Front with Balcony King Bed | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front with Balcony King Bed

  • 350 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Limited complimentary onsite parking is available on a first-come, first-served basis.

Dreams Sands Cancun Resort & Spa - All Inclusive is a smoke-free property.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 527 out of 1101 reviews
Rating 8 - Good. 277 out of 1101 reviews
Rating 6 - Okay. 173 out of 1101 reviews
Rating 4 - Poor. 54 out of 1101 reviews
Rating 2 - Terrible. 70 out of 1101 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leisa Jarvis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms needed a little TLC, overall staff and resort were excellent
Stayed 7 nights in Feb 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Our couple stay

Things were falling apart and not fixed, for example pool was missing a lot of tiles. Food was actually very good in each restaurant. The only issue with the food was the limited time to eat. I would assume that I could eat when I wanted to. The alcohol selection was poor. I am trying to do low carbs and basically only drink beer. I was looking for a beer that tastes good like Busch light or Ultra and low in carbs but they had none. The staff for the most part was absolutely amazing. Always cleaning and taking care of the guests. The events were fun, some much better than others, but understandable when trying to please so many different types of people. The worst part was that when we arrived we were told that we qualified for a free upgrade. We did not need this but we said sure and thanks, however when we checked out we were charged an additional $500. Total scam and I have told everyone not to go to this resort due to this scam.
Stayed 5 nights in Feb 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it no complaints
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricardo O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Exceptional every single one ,The resort is a small resort but it's worth it the food also was great ,in addition you have different restaurants you can eat every night I would recommend to anyone
Stayed 5 nights in Jan 2025

4/10 Poor

Dale

Traveled with partner
No toys to take in water or rentals- limited seating along beach only if u go for expensive upgrades!
Stayed 6 nights in Feb 2025

10/10 Excellent

Tamra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Beautiful Beach! The water was warm! Great location with a mall across the street if you want to shop. I would highly recommend if you are looking for a beautiful beach and ocean to swim in!!
Stayed 9 nights in Feb 2025

10/10 Excellent

Baillie Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Rego Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat
Stayed 4 nights in Feb 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Would most definitely go again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel, Shafter

Liked: Property conditions & facilities
Had an amazing experience. All staff was courteous and professional.
Stayed 4 nights in Feb 2025

8/10 Good

adrian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My constructive comments below: The mattress wall has lot of dust. We founded that one of the red bedsheets had something white and dry like dry esperma or maybe was dry detergent? I don't know. The TV's are not level and the restrooms water faucets needs new handles. One of them has an old and rusty hex nut and for the price we paid is not worth. For safety purpose: the elevators are too old and for the number of rooms, more and bigger and fasters elevators are needed. Several tenants were complaining about it. Other than that. I love the pools, beach, food and the associates/employees are so nice. We will go back, thank you.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was protected facing north so the water was nice and calm
Stayed 4 nights in Feb 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing--been to several all-inclusives in Mexico and the Caribbean but this one tops them all
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

4/10 Poor

Andre

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, needs an upgrade on the rooms and amenities. Language barrier for English speakers. Some of the staff did not speak English and it was difficult to communicate while ordering drinks/food. Toilet in room keep running water. It’s truly not “all inclusive” for food & drinks. The hotel staff would try to upsale customers on products. I definitely will not be back to this resort or Cancun for that matter. Don’t even get me started on the airport transportation. It was a disaster and Uber doesn’t work in Cancun.
Stayed 2 nights in Feb 2025

10/10 Excellent

GILES

Stayed 11 nights in Feb 2025

10/10 Excellent

Richard Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to have a family vacation
Stayed 7 nights in Feb 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Expected a better selection of fresh fish, and the drinks with fruit instead of the same mix. The beach was very very nice.
Stayed 8 nights in Feb 2025

4/10 Poor

Mengnan

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Staff & service
Toilet is not clean when we checked in. Some staff is not friendly to help
Stayed 4 nights in Jan 2025

6/10 Okay

Diana Marie

Liked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Yanet Flores Olvera de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Myron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it the room could’ve be little bigger but in all I was happy the wife was happy 5 stars
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel, Clearwater

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Maid service was poor
Stayed 7 nights in Feb 2025