See all properties

Emporio Cancun Optional All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

3 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, in-room safe, iron/ironing board, WiFi
Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Aquaworld
    ‪17 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(20 reviews)
  • 428 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(27 reviews)
  • 428 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(95 reviews)
  • 381 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | 1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(31 reviews)
  • 381 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(26 reviews)
  • 428 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | 1 bedroom, in-room safe, iron/ironing board, WiFi

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(14 reviews)
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | 1 bedroom, in-room safe, iron/ironing board, WiFi

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.4 out of 10
Very good
(46 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver Non Refundable

Super Saver Non Refundable | 1 bedroom, in-room safe, iron/ironing board, WiFi

Super Saver Non Refundable

  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Ocean View

1 bedroom, in-room safe, iron/ironing board, WiFi

Room Premium with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe with Beach View

1 bedroom, in-room safe, iron/ironing board, WiFi

Suite Deluxe with Beach View

  • Beach view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Room Deluxe

1 bedroom, in-room safe, iron/ironing board, WiFi

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

1 bedroom, in-room safe, iron/ironing board, WiFi

Suite Deluxe

  • Sleeps 3

View all photos for Suite Deluxe with Partial Sea View

1 bedroom, in-room safe, iron/ironing board, WiFi

Suite Deluxe with Partial Sea View

  • Partial sea view
  • Sleeps 3

View all photos for Room Deluxe with Beach View

1 bedroom, in-room safe, iron/ironing board, WiFi

Room Deluxe with Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Partial Sea View

1 bedroom, in-room safe, iron/ironing board, WiFi

Room Deluxe with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium with Ocean View

1 bedroom, in-room safe, iron/ironing board, WiFi

Suite Premium with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Standard

1 bedroom, in-room safe, iron/ironing board, WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (2000)
$130 nightly
The price is $130 total
includes taxes & fees
The Westin Resort & Spa, Cancun

About this property

Emporio Cancun Optional All Inclusive

4-star resort in Zona Hotelera
At Emporio Cancun Optional All Inclusive, hit the beach, dine onsite at CúA Culinary Artisans, or enjoy a drink at one of the resort's 2 poolside bars.
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool and an outdoor pool, Emporio Cancun Optional All Inclusive provides a waterslide and a 24-hour fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).

Event facilities measuring 8288 square feet (770 square meters) include conference space. This beach resort also offers spa services, a terrace, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Emporio Cancun Optional All Inclusive is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 870 out of 1787 reviews
Rating 8 - Good. 384 out of 1787 reviews
Rating 6 - Okay. 239 out of 1787 reviews
Rating 4 - Poor. 131 out of 1787 reviews
Rating 2 - Terrible. 163 out of 1787 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Unimpressed with experience

Hotel was not clean. Needs a remodel or upgrade. Pool and beach was great! Food was ok, nothing great. I paid for all inclusive and was charged to deliver room service. They have you sign in with your room number everywhere you go even though you have the colored bracelet. Many things have an extra charge even though it’s all inclusive. Lots of extra rules that most all inclusive resorts don’t have There is no store on sight to purchase sunscreen or sun glasses. Would be nice to be able to pick up incidentals.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer Leigh

Traveled with partner, Traveled with family
Liked: Amenities
We can not say enough about this Hotel. The manager and staff were so accommodating. They stayed on top of cleaning the pools and the grounds. Our rooms was very clean. Room service was outstanding and quick. The food service team on the beach took great care of us. The bus is located outside of the hotel. There is also a building within a five minute walk to exchange money. The Hotel wasn’t always able to help us exchange US for pesos. Hats off to Enrique. He made our stay memorable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flawless

Affordable, attentive staff, clean, secure. Will stay here again.
Stayed 5 nights in Mar 2025

6/10 Okay

Simranpreet

Stayed 3 nights in Mar 2025

8/10 Good

Laldhun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views is nice
Stayed 4 nights in Mar 2025

8/10 Good

Namrata

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful ocean view suite. Staff were very friendly and kept the whole site spotlessly clean. The buffet restaurant was excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Emporio hotel. The view from the room was amazing and food was delicious.
Stayed 7 nights in Mar 2025

6/10 Okay

Kimberly

Traveled with partner
Disliked: Amenities, property conditions & facilities
The beach was beautiful. The property was under major construction that was not advertised or advised on booking. The main center of the property was completely torn out and noisy. There was construction on both sides or our room and was very noisy for most of the daylight hours. The air conditioning did not work at all, and the room was very hot at all times. We were not given an option to change rooms or given a credit back.
Stayed 5 nights in Mar 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Bobbie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great reception and dining staff! Biggest issues we had was the AC would stop working and we had to sleep in 80 degree humidity. Also we got the room with the tub and the water that came out smelled horribly. We called to complain about the AC but no one answered the phone.
Stayed 4 nights in Mar 2025

8/10 Good

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Mar 2025

2/10 Terrible

Huseyin

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Henrry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Great place. Absolute amazing views. Really enjoyed my stay here. Would definitely recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Latanya Evette

Stayed 6 nights in Mar 2025

8/10 Good

JENNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to do for teenage boys, but as a mom it was fantastic!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Oceanfront Swim-Up room and were not disappointed! View from the pool was great and the amenities were so accessible. Definitely coming back.
Stayed 3 nights in Mar 2025

6/10 Okay

alejandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too old
Stayed 4 nights in Feb 2025

8/10 Good

Zeqi

Stayed 2 nights in Mar 2025

10/10 Excellent

Noemi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful properly and fantastic food with excellent service the only thing i wish there was more live entertainment at night time
Stayed 7 nights in Mar 2025

8/10 Good

ALCIDES ALBERTO, miami

Traveled with group
Liked: Cleanliness
It need renovation. The rooms are big and nice. The hotel is a little old. Service is ok. The food needs improving too. The staff very kind and nice
Stayed 4 nights in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 day stay

Property & stay was great. Very nice place with great pools , beach, & food options. Only concern was staff’s flexibility to help us transition a room from a tour to an extra day I booked. There refused twice changing previous agreed upon rates. Fortunately David the next day took care of it in a professional & friendly manner. His colleagues could learn from him.
Stayed 1 night in Mar 2025