*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks, and select beverages included
- Dining and beverage availability limited at one or more venues
Not included
- Premium food items
- Premium/non-domestic alcoholic beverages
- Room service
- One or more venues limit dining availability
- One or more venues limit beverages
- Buffet-style meals included
- A la carte dining included
- Gratuities included
- Local non-alcoholic beverages and soft drinks included
- Additional gratuities accepted
- Premium/imported alcoholic beverages not included
- Premium food items not included
- Room service not included
Property Features
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to a children's pool and an outdoor pool, Emporio Cancun Optional All Inclusive provides a waterslide and a 24-hour fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).
Event facilities measuring 8288 square feet (770 square meters) include conference space. This beach resort also offers spa services, a terrace, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.
Emporio Cancun Optional All Inclusive is a smoke-free property.
- Waterslide
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 2
- Number of swim-up bars - 1
- 24-hour front desk
- Conference space
- Billiards or pool table
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 1983
- Free self parking
- Dry cleaning/laundry service
- Pool sun loungers
- WiFi (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Swimming pool
- Wheelchair accessible
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 770
- Spa services on site
- Number of meeting rooms - 5
- Terrace
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 3
- Concierge services
- Conference space size (feet) - 8288
- Gift shops or newsstand
- Snack bar/deli
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Parking (limited spaces)
- Beach towels
- Total number of rooms - 450
- 24-hour fitness facilities
- Number of floors - 9
- Number of buildings/towers - 12
- Arcade/game room
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Waterslide
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
Room Amenities
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service
- Wireless internet access
- Cable TV service
- WiFi (surcharge)
- TV size: 55
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of beds 2
- Eco-friendly toiletries
- Toothbrush and toothpaste available on request
- WiFi speed 25+ Mbps
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: WiFi (surcharge)
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Water skiing nearby
- Golfing nearby
- Parasailing nearby
- Bicycle rentals on site
- Surfing/bodyboarding nearby
- Kayaking nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 76 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
- Fee for in-room wireless internet: MXN 0 per day (rates may vary)
- Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
- Late check-out fee: MXN 1800 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Contactless food service / room service is available
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 10:00 PM.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Cancun Emporio
- Emporio Family
- Emporio Family Cancun
- Emporio Family Suites
- Emporio Family Suites Cancun
- Emporio Family Suites Condo
- Emporio Family Suites Condo Cancun
- Emporio Suites Cancun
- Emporio Suites Family
- Emporio Suites Family Cancun
- Emporio Hotel Cancun Condo
- Emporio Hotel Condo
- Emporio Cancun
- Emporio Hotel Cancun
- Emporio Hotel Suites Cancun
- Emporio Cancun Hotel
- Emporio Hotel
- Emporio Cancun Resort
- Emporio Resort
Hotel Reviews
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