Fiesta Americana Condesa Cancun All Inclusive

4.5 star property

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2 outdoor pools, pool umbrellas, sun loungers
Outdoor banquet area
Exterior
Executive lounge
Premium Room, 2 Double Beds (with Plunge Pool) | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪3 min walk‬
  • Delfines Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

2 Bedroom Master Suite

  • Ocean view
  • 1227 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Suite (Honey Moon)

  • Ocean view
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • Sea view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • Partial ocean view
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (with Plunge Pool)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (with Plunge Pool)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

  • Lagoon view
  • 386 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite

  • Ocean view
  • 839 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking (Master)

  • Ocean view
  • 839 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • Partial ocean view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Americana Condesa Cancun All Inclusive

4.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Fiesta Americana Condesa Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Fiesta Americana Condesa Cancun All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Colonial property also offers a complimentary children's club, a children's pool, and a health club. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in December 2019.

Fiesta Americana Condesa Cancun All Inclusive is a smoke-free property.

Kalmia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Thai Kunn - This poolside restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Telmo - This fine-dining restaurant specializes in Argentinean cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (21,600 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.06 per accommodation, per night
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
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Fiesta All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2350 out of 3762 reviews
Rating 8 - Good. 805 out of 3762 reviews
Rating 6 - Okay. 328 out of 3762 reviews
Rating 4 - Poor. 145 out of 3762 reviews
Rating 2 - Terrible. 134 out of 3762 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had many food options! We had a great ocean view from our balcony room! We will definitely go back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was courteous and polite and willing to help you
Stayed 4 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Won’t get a better ocean view. Outstanding staff everywhere
Stayed 3 nights in Feb 2025

2/10 Terrible

Alondra

Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel F

Stayed 4 nights in Feb 2025

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Lueisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there the staff is Awesome. Very kind and Respectful, Would love to Return
Stayed 5 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Fiesta Americana Condesa a few times. It was my first vacation in 1995 and this year I went to celebrate my 50th birthday. The staff made it extra special by singing and wishing me a happy birthday. It was a party of 18. I had so much fun I came back home with no voice. Hahaha.
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was extremely friendly and helpful. The standout staff that i want to acknowledge who went SO far above are: Carla Rodriguez and David Miranda from the concierge service; Rodrigo at the bar areas, and Osvaldo who served us while at the cabanas. They made the stay a 5 and are unbelievably friendly and accomodating. I will DEFINITELY be back again and again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Stefhaine Mi-Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ! Everyone was very attentive and welcoming . Eladio in the buffet was amazing. He made sure my family’s stay went smoothly . Highly recommend this hotel !
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort

Solid Stay in Cancun

This hotel was a good bang for your buck. I was happy that the mattresses were good, surprised they did not have bed bug covers on them but that's another story. Food was typical all inclusive- not good but edible. Liquor was definitely not name brand and/or watered down. Pool was spacious and there were a lot of seats. Pool was also not ice cold which was nice. I was pleasantly surprised as the hotel was comfortable. This is not a 5 star property and you can't expect such. That said it was a pleasant stay and good for families. I had a nice time. Was not luxury, rooms are dated but clean and comfortable.
Stayed 6 nights in Feb 2025

10/10 Excellent

Danibel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Feb 2025

8/10 Good

SHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Stayed 3 nights in Feb 2025

8/10 Good

Randi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 nights here in mid February. We had reserved a room with a King bed featuring the private plunge pool. Upon checking in we were told that there were no king beds available and we were given the same room with 2 full beds. To compensate for this, they provided us with a bottle of 1800 Tequila. The room was great otherwise. Enjoyed having the plunge pool and outdoor lounge area, particularly because the pool and beach were very crowded. Speaking of crowds, we had to set an alarm and get up at 6:30am every morning to reserve chairs on the beach or near the pool. This did not really bother us because we were there to relax and went to bed early every night. I enjoyed watching the sun rise each morning on the beach and the beach/water could not have been better. Very clean beach and turquoise water. The beach service was great. Same waiter every day that came down on the beach to take drink and food orders. The burgers, pizza, and nachos were great for lunch. For breakfast the buffets were good. I enjoyed eating breakfast in the open air restaurant by the beach which becomes the Thai restaurant at night. But both buffets offer the same breakfast foods. The Italian restaurant was SO GOOD! Best meal we had there. The steak restaurant was not worth waiting in line for, unless maybe you paid for premium stakes for an upcharge. Tables are first come first serve, do not take reservations and open at 5:30pm. Expect to wait unless you are there early.
Stayed 5 nights in Feb 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The pool area and activities were great. The activities run by the hotel were excellent…so much fun. The beach was lovely. Breakfast and lunch were good with plenty of options. Dinner options were average and the restaurants had a long wait.
Stayed 4 nights in Feb 2025

8/10 Good

Troy John

Stayed 3 nights in Feb 2025

10/10 Excellent

Alexandria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Elaido in the buffet was so accommodating for my families gluten allergy. He went above and beyond so happy we were able to meet him. The front desk staff was so friendly as well. The hotel was super clean and the beach was beautiful.
Stayed 6 nights in Feb 2025

2/10 Terrible

sung

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
We were group of FIVE adults and FOUR children in 3 Rooms for 4 nights. Restaurants are all TINY and the only decent two spots (Italian and steakhouse) can only accommodate like 50-60 guests with max 4 floor servers. Then there’s thousands that are impossible to reserve as you get tossed around from front desk to restaurants to calling and texting method to reserve. Most of the staff DO NOT speak English, and the pool area food spots are always packed and staff can’t hide their faces of not wanting to serve you. One of our rooms did not have toilet working for almost two days, tv in one room never worked despite a tech’s visit trying to fix them disappeared for good. Check in process is going to take AWHILE. There’s only 2-3 ppl at the check in area when there’s a hundreds coming in. After 3 full days and 2 nights we couldn’t take it and rather take the hit to move to another resort which there were some available. After making a complaint to Expedia asking if there may be any refund which we were willing to lose, the hotel manager Danny Garcia finally decided to call me, wanted to talk to me in person, he convinced us not to leave by offering us free 3 nights of stay for family of 6 (not 9) for future return, promised to fix the toilet, tv and send the wine that I was supposed to receive during check in with my platinum status with Expedia. The toilet did get fixed, but tv never got fixed. AND he did not deliver the complimentary 3 nights for future stay like he promised.
Stayed 4 nights in Dec 2024

6/10 Okay

Amanda M

Liked: Cleanliness
Stayed 7 nights in Feb 2025

10/10 Excellent

Geertje

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, everyone working at this resort is super friendly! Entertainment team were lovely and do a great job bringing the fun every day! Only downside was the absolute crazy amount of money they charged for sunscreen at the convenience store on the resort.
Stayed 7 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 6 nights in Feb 2025

8/10 Good

Makoto

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall a very good hotel but the food wasn’t excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

George, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I expected. Great hotel. Great food. Lovely staff. The upgrade was nice, but I’d pay for it next time to be sure to get what I want.
Stayed 1 night in Feb 2025