Fiesta Americana Condesa Cancun All Inclusive

4.0 star property

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2 outdoor pools, pool umbrellas, sun loungers
Outdoor banquet area
Outdoor banquet area
Aerial view
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • All inclusive

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪4 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

2 Bedroom Master Suite

  • Ocean view
  • 1227 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Suite (Honey Moon)

  • Ocean view
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • Sea view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • Partial ocean view
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • Ocean view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (with Plunge Pool)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (with Plunge Pool)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

  • Lagoon view
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

  • Lagoon view
  • 386 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite

  • Ocean view
  • 839 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking (Master)

  • Ocean view
  • 839 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • Partial ocean view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Americana Condesa Cancun All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Fiesta Americana Condesa Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Fiesta Americana Condesa Cancun All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Colonial property also offers a complimentary children's club, a children's pool, and a health club. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in December 2019.

Fiesta Americana Condesa Cancun All Inclusive is a smoke-free property.

Kalmia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Thai Kunn - This poolside restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Telmo - This fine-dining restaurant specializes in Argentinean cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (21,600 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2330 out of 3717 reviews
Rating 8 - Good. 785 out of 3717 reviews
Rating 6 - Okay. 325 out of 3717 reviews
Rating 4 - Poor. 145 out of 3717 reviews
Rating 2 - Terrible. 132 out of 3717 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael Edward

Traveled with partner
Liked: Cleanliness, staff & service
Food was below average, drinks were inconsistent. The older gentleman at the beach bar was amazing. The rest of the bartenders were subpar. There was not much in the way of entertainment. We never had the vip breakfast, it was never opened. They have 5 resturants. 2 or 3 were closed each night which made waiting every night for over an hour frustrating. I went to this resort about 10 years ago, we will never return.
Stayed 7 nights in Jan 2025

4/10 Poor

EDGAR

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Check-in was difficult, we arrived in the morning, I called to ask if they had early check-in, they informed me that after 10am they have rooms available, I was on my way, see you in 15 mins.,I said. Upon arrival, I was told they had no rooms for 10am check-in. We appreciated that they allowed us the use of the amenities, we were having breakfast when I received a text that my room was ready, I made my way to the front desk, I was told that it was not ready, frustrating, yes.Our room was ready at 12, fine, we were early. Later, our safe began to make sounds, all night, next day called them to fix, they did, that night same thing, I asked them to turn it off as we were not using it. This same person asked if we were celebrating a special occasion, we let him know that it was a birthday trip. He said that they could decorate her room, we gave him all the info for the other room. this was at 10am. We spent hours at the pool to give them time to decorate, come 3pm, nothing. I checked with concierge, Elena told me that they had the request to decorate, I asked if they could expedite it. she said she would ask but I doubt it.Long story short, room was not decorated and we never received an apology. we had brought our own decorations, we decorated last minute, at 6:30. After 2 days drinks were still warm, they brought new fridge. Rafael in concierge was rude, Norma an associate can't tell time, she made our reservation for 6, but said 8, a plus, the Italian restaurant fit us in.
Stayed 4 nights in Feb 2025

10/10 Excellent

yao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好的酒店
Stayed 7 nights in Jan 2025

10/10 Excellent

Cali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

John, Medina

Stayed 4 nights in Feb 2025

6/10 Okay

Nina

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beach on which this hotel is located is stunning. But that’s where the positive experience ends. The hotel itself is extremely dated. The food was not very good - tasted very bland. I was at another all inclusive hotel in Cancun a month prior to this one, and the food was delicious. The staff…. The entire time they make you feel like you are in their way, or that you bother them. It doesn’t seem like they have a great work culture at this hotel, because it translates through how the staff is treating their guests. Visited a Hilton in Cancun, and had the opposite experience, where staff really put the comfort of their guests first, and it felt though ever little detail. If you want a good beach, you can stay here. If you want to enjoy your stay - this is not the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and professional. The entire resort was very clean. We were able to dine at each restaurant without needing reservations.
Stayed 4 nights in Jan 2025

10/10 Excellent

Omeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation!

The staff are there for you. Very friendly and willing to help. In general, everything was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this resort. The pools were amazing, the property, the staff, buffet could use some help but all the restaurants we ate at were amazing. The rooms room nice and clean but could use a little updating. But if that is the only thing I can complain about then that should tell you something about this place. Would defiantly go back.
Stayed 3 nights in Jan 2025

8/10 Good

fei, seaford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was our first time visiting the Cancun Hotel Zone. Overall, the Fiesta Americana was a good choice. My wife and I enjoyed the weather, swimming in the pools, and the unforgettable beach sunrise. As for the food, we loved the seafood from Cevicheria, which offered a great ocean view, quick service, and Mexicano with authentic Mexican flavors. However, we didn’t enjoy Rosato—the tables were too small, the portions were small compared to the size of the dishes, and the waiting time was long. Kalmia had a good buffet, but the service didn’t match the quality of the food. One downside was the lack of good Asian food, especially Chinese cuisine. Additionally, the resort lacked sports facilities like ping pong tables or pickleball courts, which would have been great for longer stays or to attract more Asian tourists.
Stayed 4 nights in Jan 2025

10/10 Excellent

Flora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Staff, dining, cleanliness, all outstanding. Would return!
Stayed 5 nights in Jan 2025

10/10 Excellent

Janika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort for a last minute vaca! The food was really good and the plunge room was excellent! Staff is friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had a wonderful time! We enjoyed the pool, spa, easy access to the beach, the staff were so kind, and everything was very easy! We enjoyed the variety of restaurants the resort had, and it was it felt like we were going off property for dinner every night to wine and dine (with the convenience of simply going downstairs). Highly recommend going to grab a cappachino and then some Nutella crepes from the incredible Paola in the afternoon. Only critique we had was that our last evening we went to the Thai restaurant and had to wait over an hour (the resort doesn’t take reservations, but most restaurants we typically only waited 20 minutes). When we were sat it was an incredibly long wait for actual service, and the food was honestly subpar, if that. Highly recommend the Mexican & Italian restaurants located in the main building! Overall, I would recommend this resort to anyone! I feel like we got more than we paid for.
Stayed 5 nights in Jan 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and food and staff amazing!
Stayed 7 nights in Jan 2025

10/10 Excellent

JESSE RAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Jan 2025

10/10 Excellent

jamal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alba

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great service
Stayed 3 nights in Jan 2025

8/10 Good

Myong Sik, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach barriers made us feel unsafe.
Stayed 5 nights in Jan 2025

8/10 Good

Timothy

Stayed 6 nights in Jan 2025

10/10 Excellent

Blythe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and great staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Audrey

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Fiesta Americana brand! Stayed in PV and Cancun and they are great locations!
Stayed 7 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025