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Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Honey Moon)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Master Suite

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, Sunset View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • Basic alcoholic beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Soccer
  • Volleyball
  • Kids club

Lessons/classes/games
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Offsite nightclub access
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Basic alcoholic beverages included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Limited meals offered through room service
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Offsite nightclub access not included
  • Gratuities included
  • Cooking classes/lessons included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Kids club included
  • All meals included
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Onsite live performances included
  • Theme parties included

Property Features

Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Fiesta Americana Condesa Cancun All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Colonial property also offers a complimentary children's club, a children's pool, and a health club. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in December 2019.

Fiesta Americana Condesa Cancun All Inclusive is a smoke-free property.

  • Number of outdoor pools - 2
  • Water dispenser
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Vegan menu options available
  • Vegetarian menu options available
  • Uncovered parking
  • Free self parking
  • Secured parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Free valet parking
  • Games
  • Music library
  • Food and water bowls
  • Conference space size (meters) - 2007
  • Number of meeting rooms - 12
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • ATM/banking
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 507
  • No accessible shuttle
  • Number of floors - 8
  • Number of buildings/towers - 3
  • Lifeguard on site
  • Number of accessible parking spaces 2
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Coffee/tea in common areas
  • Front entrance ramp
  • Karaoke
  • Elevator door width (inches) - 59
  • Number of bars/lounges - 2
  • Elevator door width (centimeters) - 150
  • Number of poolside bars - 3
  • Full-service spa
  • Number of swim-up bars - 1
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Concerts/live shows
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1989
  • Electric car charging station
  • Evening entertainment
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Bingo
  • Children's pool
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 10
  • Conference space size (feet) - 21600
  • Banquet hall
  • Reception hall
  • Vegetarian breakfast available
  • Beach towels
  • Television in common areas
  • Wedding services
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking

Room Amenities

Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Iron/ironing board
  • Room service (24 hours)
  • Premium bedding
  • Premium TV channels
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • TV size: 55
  • TV size measurement: inch
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Restaurant dining guide
  • Lowered electrical outlets in bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 50+ Mbps
  • Tile flooring in room

Parking

Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Kalmia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Thai Kunn - This poolside restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open select days.

El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

San Telmo - This fine-dining restaurant specializes in Argentinean cuisine and serves dinner only. Reservations are required. Open select days.

24-hour room service is available.

Spa Services

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Beach volleyball on site
  • Fishing nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Ice skating nearby
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Marina nearby
  • Surf lessons - nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Water dispenser use by guests actively encouraged

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Staffed front desk

Events/parties not allowed

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 4

Social distancing measures are in place

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 89 per pet, per night
  • Dogs only
  • 2 total (up to 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

One child 4 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Cancun Condesa Fiesta Americana
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Awards & Affiliations

  • Green Key (Foundation for Environmental Education)

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