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Fiesta Americana Condesa Cancun All Inclusive

4.0 star property

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Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Outdoor banquet area
Aerial view
Outdoor banquet area
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪4 min walk‬
  • Oasis Arena
    ‪6 min walk‬
  • Maya Museum of Cancun
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for 2 Bedroom Master Suite

Premium bedding, down comforters, pillowtop beds, minibar

2 Bedroom Master Suite

  • 1227 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite (Honey Moon)

Premium bedding, down comforters, pillowtop beds, minibar

Suite (Honey Moon)

  • 645 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

View from room

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, Sunset View

  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Premium Room, 2 Double Beds, Non Smoking, Ocean View | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • 385 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Sunset View

  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Double Beds (with Plunge Pool)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (with Plunge Pool)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

  • 386 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down comforters, pillowtop beds, minibar

Family Suite

  • 839 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

55-inch flat-screen TV with satellite channels, music library

Premium Suite, 1 King Bed, Non Smoking (Master)

  • 839 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • 387 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Americana Condesa Cancun All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Fiesta Americana Condesa Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Fiesta Americana Condesa Cancun All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Colonial property also offers a complimentary children's club, a children's pool, and a health club. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in December 2019.

Fiesta Americana Condesa Cancun All Inclusive is a smoke-free property.

Kalmia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Thai Kunn - This poolside restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Telmo - This fine-dining restaurant specializes in Argentinean cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (21,600 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
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Fiesta All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2250 out of 3610 reviews
Rating 8 - Good. 771 out of 3610 reviews
Rating 6 - Okay. 316 out of 3610 reviews
Rating 4 - Poor. 144 out of 3610 reviews
Rating 2 - Terrible. 129 out of 3610 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Emmanuel

Traveled with group, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They are not prepared to call themselves a pet friendly hotel. A lot of limitations and staff is rude.
Stayed 3 nights in Nov 2024

10/10 Excellent

CAMIEL R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive love the location
Stayed 9 nights in Nov 2024

2/10 Terrible

John Manuel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 1pm for my wife’s 3 year anniversary and we had to wait until 3 pm to check in. Once we got our rooms we were promised a bottled wine and robes but instead our room was falling apart as per the mini fridge door snapping right off. The room reeked of moldy unsafe smells and the shower head was rusty brown causing my skin to irritate. Rosato staff was wonderful in helping prep for my proposal but main buffet was serving undercooked chicken and some staff was showing preference to people that where lighter than us. Would not recommend especially for the price. Very small resort with little to no amenities and everything worth the wait is upsold such as coconuts and beach beds which should’ve been included with our “VIP” status.
Stayed 2 nights in Nov 2024

10/10 Excellent

MILAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around enjoyed my stay
Stayed 14 nights in Oct 2024

10/10 Excellent

Phat Quang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Nader

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Lucineia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

mariana

Traveled with family
Liked: Amenities, property conditions & facilities
Good overall. HUGE resort. Hard to get reservations in restaurants and better dishes cost extra. Staff nice. Buffet what you would expect at a good all inclusive.
Stayed 2 nights in Nov 2024

8/10 Good

Shadane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Betsy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Checking it at the property was hassle free, friendly staff. I would recommend getting an uber from the airport, was less expensive and you don’t have to haggle with the people at the airport. At the property We had a great time, the activities at the pool were fun, the pool side food was perfect for lunch. Breakfast and dinner at the main Buffett was very good, we liked that better than the reservation restaurants. The rooms were clean, fridges stocked each day, room service 24hrs was good (didn’t like the ham quesadilla). Bar atmosphere was fun for everyone Raquel and Joany were the best servers. If you need something that the resort doesn’t have there is a convenience store within walking distance follow the path off the property to the left, go down the road to the crosswalk and cross your will see “The Deli”. Check out was easy, uber back to the airport
Stayed 7 nights in Nov 2024

10/10 Excellent

satheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful staff,good food, good pool
Stayed 3 nights in Nov 2024

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawn Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jacob Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Vinu

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good easy to book n find
Stayed 3 nights in Nov 2024

10/10 Excellent

JACK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was excellent.
Stayed 3 nights in Nov 2024

8/10 Good

Charlotte, Fort Worth

Stayed 4 nights in Oct 2024

6/10 Okay

Gabrielle Aimee, morristown

Stayed 3 nights in Oct 2024

10/10 Excellent

Alexx

Stayed 5 nights in Oct 2024

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, a few restaurants to choose from. All inclusive. The room was clean, a nice resort to stay, I would definitely stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Ekaterina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
At first, it was a very disappointing experience. The room wasn’t what we expected. We paid extra to stay at oceanfront room but ended up on a ground floor with extreme humidity and moisture floor that was dangerous to walk on. However, service was very nice and we moved to another room next day with a way better conditions. Food was good, beach is amazing, staff is very helpful. Overall, facilities are old and need renovation. That’s why it’s 4 not 5 for our rating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mercy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel, def recommend it
Stayed 2 nights in Nov 2024