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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

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16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Executive lounge
Reception
16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Golf

Reviews

9.0 out of 10
Wonderful

Popular amenities

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Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪3 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪45 min drive‬
  • North Beach
    ‪45 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

View from room

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

2 bedrooms, premium bedding, pillowtop beds, free minibar items

Excellence Club Junior Suite Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

2 bedrooms, premium bedding, pillowtop beds, free minibar items

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.6 out of 10
Exceptional
(4 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Finest Club Junior Swim-Up Suite

View from room

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)
  • 800 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Spa Or Pool View

2 bedrooms, premium bedding, pillowtop beds, free minibar items

Junior Suite Spa Or Pool View

8.8 out of 10
Excellent
(60 reviews)
  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 943 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)
  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Finest Club Junior Suite Ocean View

View from room

Finest Club Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 1600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pool Family Suite

View from room

Pool Family Suite

7.0 out of 10
Good
(2 reviews)
  • 1701 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

9.0 out of 10
Wonderful
(12 reviews)
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

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SLS Playa Mujeres – ALL Inclusive Collection

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, (500)
$698 nightly
The price is $698 total
includes taxes & fees
SLS Playa Mujeres – ALL Inclusive Collection

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5-star property in Playa Mujeres
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary. The property offers extended parking privileges to guests.

Finest Playa Mujeres by The Excellence Collection - All Inclusive has designated areas for smoking.

Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir /Eleganc
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 897 out of 1259 reviews
Rating 8 - Good. 175 out of 1259 reviews
Rating 6 - Okay. 104 out of 1259 reviews
Rating 4 - Poor. 42 out of 1259 reviews
Rating 2 - Terrible. 41 out of 1259 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Takashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and clean hotel. Friendly to kids and adults
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Entire team was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were amazing and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachelle, Mississauga

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property
Stayed 7 nights in Mar 2025

10/10 Excellent

Mayra

Stayed 3 nights in Mar 2025

6/10 Okay

Cindy

Stayed 3 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful, service 10/10. Food was excellent, options for all. Highly recommend the Pan-Asian restaurant and the Hibachi experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - the service, the food, the staff. We will go back
Stayed 5 nights in Mar 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Bea
Stayed 4 nights in Dec 2024

10/10 Excellent

Eleliis

Stayed 5 nights in Mar 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything was great, just wish they had access to hand sanitizer.
Stayed 2 nights in Mar 2025

8/10 Good

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with good food options. The service was great for a family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Raquel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice resort, great for family and adults (mature adults). Clean, neat, organized, amazing structure and decoration. Dining options are great. Kids activities are decent - I travelled with my 2 kids but personally didn't use the kids club. Kids love the kids pool. Staff are very warm and welcoming. Our only bad experience was the internet connection - it was terrible!!
Stayed 5 nights in Mar 2025

6/10 Okay

Ilia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Went for 4 nights with a child and my wife. Kids club was great and shows as well, really good quality entertainers but theater itself was very strange- semi outdoors, bad acoustics. While staying- bathroom glass door hinge broke- door was hanging on one hinge and we put trash container for support- after numerous complaints hotel stuff finally fix it by the end of the day- notice that bathroom shower have no privacy. And a bit outdated bathrooms. Food was ok -but last dinner- I had some lamb that was probably not cooked well- and get some stomach problems next day. Ice is bad- if order drinks better with no ice. Waiters not helpful in choosing food . Worst part was- at last day of stay- went to the beach- get some towels in front of crew and start preparing beach chairs al- Put my stuff and etc- one of the beach stuff was extremely rude- like I am not supposed to be there because not member of the club, after asking my room number, I swear haven’t seen any signs, that came up to major confrontation- he refused to show where to go and start being aggressive- I end up using some f words - so as he, really annoying to come for vacation and dealing with attitude of some crew. After complaining to manager- 0 effort was done- nothing was offered. And also worth to mention- internet during our stay was super slow, I couldn’t do simple emails browsing, even in the room was pretty bad- their stuff was fixing it 3 times- after last attempt room wifi was ok
Stayed 4 nights in Mar 2025

10/10 Excellent

Mauricio, Weston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Well maintained and clean. Tons of food and beverage options on the property. The beach is clean and quiet. My only complaints, if any, would be with the room. The lack of door leading into the bathroom could be awkward for some families. The water closet does have a door so that’s good. Also, the AC is set at 71 and seems to constantly cycle on and off. It’s gets a little annoying at night, but it a big deal. And lastly, the plunge pool on the roof top could use a little cleaning. It didn’t seem to be circulating the water at all. Otherwise, our stay was amazing. The staff’s hard work ensured it was amazing. PS: bring plenty of singles to tip the staff. They work really hard for your comfort.
Stayed 4 nights in Mar 2025

10/10 Excellent

Karl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing, helpful and very friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alyssia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

TUANKHOI

Stayed 4 nights in Mar 2025

8/10 Good

Neeraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Finest Playa Mujeres (all inclusive) for 4 nights, 5 days during spring break in 2025. Here are some useful learnings from that experience: 1. The resort is a good 40-45 min from the airport and is on the North side of Cancun. The resort provides a shuttle service but it costs a lot for non club reservations. So instead, we booked Happy Shuttle online and they proved to be super organized and professional. If we visit again, we will consider properties closer to Cancun. 2. We planned to visit the Chichen Itza and Mayan villages for a day trip. While this trip was again smooth (booked through Viator), we noticed that some tour providers were reluctant to pick us up as far North as Finest. So our trip options were somewhat limited, but the tour that we ended up with was great! So while the online reservation process was a little tedious, we did not walk away thinking that we missed anything by choosing to stay at Finest. 3. The resort itself is very nice and luxurious. The rooms are very spacious, airy, and comfortable. Our room that was a junior suite with pool view, was on the 5th floor, and had a covered balcony with a fabulous view of the ocean! The rooms were cleaned and restored every day with fresh towels, water, alcohol, and snacks. Room service (breakfast, food/drinks, anything else) is also very prompt and the staff is very courteous. 4. The resort has 12 restaurants serving various cuisines and vegetarian options. Good food, but not outstanding.
Stayed 4 nights in Mar 2025

8/10 Good

Shikha

Stayed 4 nights in Mar 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel matched with superb service and delicious food! We are a family of hour and traveled for 5 days and had the two story room with the rooftop pool. We wished the room was larger and it really should not be sold as sleep able for four. It’s very small for that. But overall the hotel was lovely and the service was excellent and we really enjoyed the food. Great place and would go back again.
Stayed 5 nights in Mar 2025

2/10 Terrible

Sara, new york

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time back,
Stayed 6 nights in Mar 2025

10/10 Excellent

Samane

Traveled with family and small children
Liked: Amenities
From the moment we arrived at Finest Playa Mujeres, we were treated like royalty. The resort is stunning, with breathtaking ocean views, pristine beaches, and beautifully maintained grounds. The attention to detail in every aspect of our stay made this an unforgettable experience. Service & Staff – 10/10 The staff was beyond incredible—always friendly, attentive, and genuinely eager to make our stay perfect. Whether it was the concierge, housekeeping, or the restaurant servers, everyone went above and beyond to ensure we were happy and comfortable Rooms – Spacious & Luxurious Our suite was immaculate, with modern decor, a private jacuzzi, and a fully stocked minibar. The bed was incredibly comfortable, and the room service was top-notch. Waking up to the sound of the ocean every morning was pure bliss. Food & Drinks – Gourmet Quality With so many dining options, we were spoiled for choice. Every meal was outstanding, from the fresh seafood at Duke’s Lobster & Seafood to the authentic Mexican dishes at Lizo. The cocktail selection was impressive, and the bartenders knew how to make every drink perfectly. Pools & Beach – Absolutely Stunning The pools were clean, warm, and never overcrowded. The beach was paradise—soft white sand and crystal-clear water. The service at the beach was fantastic, with drinks brought right to our loungers. Final Verdict: If you’re looking for a luxurious, all-inclusive experience with world-class service, Finest Playa Mujeres is the place to be.
Stayed 5 nights in Mar 2025