Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

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Exterior
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Outdoor wedding area
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
$664
includes taxes & fees
Jan 13 - Jan 14, 2026

Explore the area

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Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪2 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(69 reviews)
  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 943 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Pool Family Suite

7.0 out of 10
Good
(2 reviews)
  • 1701 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Ocean View

7.4 out of 10
Good
(13 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)
  • 800 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Finest Club Family Suite

  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)
  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(11 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Junior Suite Pool View

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 755 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5-star property in Playa Mujeres
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary. The property offers extended parking privileges to guests.

Finest Playa Mujeres by The Excellence Collection - All Inclusive has designated areas for smoking.

Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited onsite valet and self parking

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1057 out of 1507 reviews
Rating 8 - Good. 204 out of 1507 reviews
Rating 6 - Okay. 126 out of 1507 reviews
Rating 4 - Poor. 54 out of 1507 reviews
Rating 2 - Terrible. 66 out of 1507 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Israel

Traveled with family
Disliked: Property conditions & facilities
The hotel rooms and common areas are very outdated and the food is awful. Staff service is a hit or miss depending who you get.
Stayed 7 nights in Sep 2025

4/10 Poor

Elad

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Promised at check in a king size bed for all rooms , booked 4 rooms. received only two with king size. we explained one of us is after back surgery and can NOT walk fur from pool or dinning area. DID not consider our request!!! At French restaurant we waited for food 1.5 Hours from 7:31PM to 9:05PM , food was cold , over cooked
Stayed 4 nights in Sep 2025

10/10 Excellent

Roodlyne Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing! The room was spacious and relaxing. Friendly staff and the food was great. Beach and pool were great too.
Stayed 4 nights in Sep 2025

10/10 Excellent

Parnian

Traveled with family
Liked: Amenities
Very nice staff and fantastic amenities
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort! Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Su

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by the staff. Very welcoming and friendly. Our room was clean and very spacious. Loved everything except the pesky mosquitos in the evening.
Stayed 4 nights in Aug 2025

6/10 Okay

Alyssa Catherine

Liked: Cleanliness, staff & service
Overall we had a good vacation, this was our first trip with our 1.5 year old so our experience was really focused on that. The beach was beautiful, soft sand, and swimming, the highlight of our trip. In general the property was very nice, clean and the staff around the property were great. All of the pools were also great and you could always fine a place to sit with shade. We did have a few things we didn't love though, the first being check -in. I had previously fully completed online check in, including uploading our passports, but they fully re-did everything again by the time we waited in line and finally got checked in it was close to an hour. Next our room, we stayed in a junior pool sweet which on first glance was perfect, just like the pictures, my issues were that
Stayed 5 nights in Sep 2025

8/10 Good

Rachel

Stayed 6 nights in Sep 2025

10/10 Excellent

April L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was everything they promised! Loved every minute of our stay!
Stayed 6 nights in Sep 2025

6/10 Okay

josseline

Stayed 4 nights in Sep 2025

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Kuddles to Jose Luis, cooking omelettes, Angels, Dunas bar, Maria food market.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gidget Antoniette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple Bday trip

Everything was fantastic! We loved the adults-only pool and all the amenities available. The beach was stunning and well-maintained, providing a perfect backdrop for relaxation. The staff were friendly and attentive, enhancing our experience, while the food was good. We love the 24 hour room service especially for breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Haneen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back today, might i say it was beyond my expectation! Had an amazing time, food was great, so many options available, amazing sweet & friendly staff who want to make sure you’re beyond happy & comfortable!! such a beautiful & clean resort, they had a tracker out on the beach every morning cleaning the seaweed, they also were non stop cleaning in general all around the resort which i loved, i also witnissed the staff testing the pools which caught me off guard but made me feel even more comfortable seeing how precise they were. It is a very family friendly place if you wanted to make it a family vacation as well as a quiet & private get away you can spend a romantic time away with your loved one! Definitely worth every star! We booked the two tower room, my absolute favorite room!!!
Stayed 5 nights in Sep 2025

2/10 Terrible

Charles

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was rude & inconsiderate
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosalyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean resort from the room to the beach! French restaurant was delicious!!! Perfect place for my husband and I to celebrate our 10 year wedding anniversary. Ps.. bring bug spray and straws!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2025

10/10 Excellent

Armani

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fabulous time
Stayed 4 nights in Sep 2025

10/10 Excellent

Tony Yeung Chi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean. They put a lot of effort to keep this place clean. The staff are very friendly and professional. They are very accommodating. Gabriel from the excellence club was an amaZing bar tender. Really great drinks. His skills made the experience even better. Kevin at the entertainment was very pleasant and experienced to make the pickle ball session and bike tour great. Great warmth. Our server at Domo and at the Mexican restaurant, Pedro was really good. He knows the dishes well and provided perfect service and information. He made us welcomed at the restaurants. This really sets a high standard for an all inclusive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin, Elko

Traveled with family and small children
Liked: Cleanliness, amenities
Great service from the best bartenders
Stayed 2 nights in Aug 2025

10/10 Excellent

Yin-Chan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are fantastic.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exclusive rooftop patio with our own pool. Every day we had access to exclusive beach chairs. Everyone was AO kind an accommodating
Stayed 4 nights in Sep 2025

10/10 Excellent

Edna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, very kid friendly, lovely attentive staff.
Beautiful resort with lush greenery. 💚
Stayed 6 nights in Aug 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and the staff was terrific. There were so many pools to pick from as well as bars. The coffee shop was wonderful. The only thing I can say is there should be more advertising of events.
Stayed 7 nights in Sep 2025