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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

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Exterior
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Outdoor wedding area
Golf
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Reviews

9.0 out of 10
Wonderful

Popular amenities

$425
includes taxes & fees
Oct 1 - Oct 2

Explore the area

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Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪45 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

View from room

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

2 bedrooms, premium bedding, pillowtop beds, free minibar items

Excellence Club Junior Suite Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

2 bedrooms, premium bedding, pillowtop beds, free minibar items

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Finest Club Junior Swim-Up Suite

View from room

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)
  • 800 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Spa Or Pool View

2 bedrooms, premium bedding, pillowtop beds, free minibar items

Junior Suite Spa Or Pool View

8.8 out of 10
Excellent
(66 reviews)
  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

2 bedrooms, premium bedding, pillowtop beds, free minibar items

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 943 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)
  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Finest Club Junior Suite Ocean View

View from room

Finest Club Junior Suite Ocean View

7.4 out of 10
Good
(13 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • 755 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pool Family Suite

View from room

Pool Family Suite

7.0 out of 10
Good
(2 reviews)
  • 1701 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5-star property in Playa Mujeres
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary. The property offers extended parking privileges to guests.

Finest Playa Mujeres by The Excellence Collection - All Inclusive has designated areas for smoking.

Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir /Eleganc
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1025 out of 1445 reviews
Rating 8 - Good. 198 out of 1445 reviews
Rating 6 - Okay. 116 out of 1445 reviews
Rating 4 - Poor. 47 out of 1445 reviews
Rating 2 - Terrible. 59 out of 1445 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Micheline

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Dining options were the same every day, just terrible. Old breakfast foods served again for dinner!
Stayed 4 nights in Jun 2025

8/10 Good

Marie Darline

Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Traveled with family and small children, Traveled with family
Disliked: Amenities
A lot of PROS, but the CONS were very bad. 1) We were in building 4 in a swim up room and there was little privacy and several entertainment functions happened right outside our room (very loud). One night, none of the restaurants had any availability for 3 people between 5PM-7:30PM, not sure how a family-friendly resort operates like that. There was also no buffet style dinner in lieu of a sit-down meal. There is absolutely zero room decor, it feels like a hospital. We had trouble with our departing transportation and the concierge was not helpful in assisting us.
Stayed 4 nights in Apr 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 7 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

OLUWAFEMI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was very pretty and well taken care of. The staff was always very friendly and very helpful. They also have a lot of amenities that I haven't seen in other resorts, like a basketball court and soccer field (that is not located on the beach/sand). A tennis court, and ping pong court also located right next to the soccer/basketball court with very nice protective faux grass on the ground. The area has fun water rides and other activities for the kids. The food was also one of the best in resorts I've visited. My biggest issue was the dinner. They offer buffet service for breakfast and lunch but not for dinner. For dinner they offer restaurant service, however, every restaurant we tried which was all except Mexican had at least a 45 min wait to be seated, then an even longer wait to get your order in, and then more wait to get your food. So, it would usually take up to 2 hours from arriving at the restaurant to get dinner. They should have a buffet option for dinner so that people with kids or older folks have the option to do a buffet and not have to wait that long for dinner. Maybe do away with the lunch buffet if that helps balance things out. The other minor issue I had it is, it was very difficult to find your way around the property. The signs leading you around are not very clear and sometimes they don't display the signs all the way through to the location. Even finding the beach was like going through a maze with no sign all the way thru
Stayed 4 nights in Jun 2025

8/10 Good

Rick L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there wasn`t any entertainment at the adult pool. Other resorts have a live entertainer with music and fun. A lot of others do water arobics every morning. All that is available is swim or hang in the water or go eat. There is really nothing entertaining going on during the day.
Stayed 7 nights in Jun 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

HITESH KUMAR

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift was not working at all i have room on 4th floor also the food in market hall buffet has no label at all.I want full refund for my stay.very terrible experience.I accidently eated meat as there was no labelling on food.dont go to this place.It is totally manupulated images and bluff
Stayed 4 nights in Jun 2025

10/10 Excellent

Bruno, Houston

Stayed 4 nights in Jun 2025

10/10 Excellent

Liudmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed those vacations a lot. At the hotel the service is excellent, the rooms and the food very good, everything very clean and quiet, the staff very friendly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landscape, very clean, and exactly as portrayed online.
Stayed 6 nights in Jun 2025

6/10 Okay

Martin, Plainview

Stayed 5 nights in Jun 2025

4/10 Poor

Martin, Plainview

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked a room with a double bed and was given a king size bed with a pullout sofa, when I asked to change rooms was given the run around saying I was never guaranteed a double bed room. Finally was given a room with a double bed on my 3rd day there. Staff was not very accommodating and friendly. Staff at buffet took forever to tend to you as well. I was also not impressed with the bathrooms in the room, they have no privacy and if you are traveling with teenagers or young adults it makes it hard for showers. Bathrooms have no doors and showers have glass doors. For the price I was not impressed will not be returning
Stayed 5 nights in Jun 2025

10/10 Excellent

tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place exceeded my expectations. The food was amazing but the service was absolutely above and beyond.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great place to vacation with your babies/ children! They reall cater to all guests. We were even able to get a little break from cleaning baby bottles every night. We would just leave them in the likke closet, call for them to pick up and they would be dropped off within an hr! Also, they provided a bottle warmer, crib, sterilizer, & a high chair in our room! We also loved the little cafe/ icecream shop, so convenient for a momma on yhe go. We will definitely return!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Dean, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, not too big, extremely well maintained, staff were very friendly and accommodating, right on the beach, food and drinks excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Monica

Stayed 5 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was good, hotel was clean, staff friendly… beach was clean… top A+
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephan

Stayed 6 nights in Jun 2025

10/10 Excellent

missam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location.
Stayed 4 nights in Jun 2025

4/10 Poor

Kebrrsion

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had issues with the baby food. There were seeds and ants on two different occasions. There was not much entertainment besides the night shows. They did not seem to care when we had issues with rooms or items. Upgrading to the Finest Club was definitely not worth it.
Stayed 6 nights in Jun 2025

10/10 Excellent

Charles, Homestead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing time. I would definitely visit again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rezvan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this resort our big family, and it was nothing short of amazing! From the moment we arrived, the resort staff made us feel at home, ensuring that every member of our family—from toddlers to grandparents—was comfortable and well taken care of. The accommodations were spacious, clean, and thoughtfully designed for families. There were plenty of activities to keep everyone entertained, and the resort grounds were beautifully maintained, providing a relaxing and scenic backdrop for our vacation. What truly stood out, though, was the dining experience. With a large family, meals can sometimes be a challenge, but thanks to the outstanding efforts of the food and beverage manager, Shawa ,our dining experiences were smooth, enjoyable, and even a highlight of our trip. He truly went above and beyond to make sure we had everything we needed—from customizing a birthday cake for my brother’s birthday to arranging special seating so we could all dine together comfortably. Every meal felt like a special occasion, and the food was delicious with a variety that satisfied all ages and tastes. Shawa’s warmth, attention to detail, and genuine care truly made a lasting impression on our entire family. We left with full hearts and full stomachs, already talking about when we’ll return. Highly recommend this resort for large families looking for a mix of relaxation, fun, and five-star hospitality.
Stayed 7 nights in Jun 2025