Flamingo Cancun

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flamingo Cancun

2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, beach towels
Food court
Poolside bar
Theater show

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Bar
  • All inclusive
  • Spa

Explore the area

Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    13 min walk
  • Cancun Interactive Aquarium
    15 min walk
  • Isla Dorada
    18 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

Swim-up Junior Suite

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

Standard Room, Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room Ocean View

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room Lagoon View

  • 420 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

Swim-up Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 420 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Flamingo Cancun

3-star resort in Zona Hotelera
Spend the day playing on the beach then return to dine at one of Flamingo Cancun's 4 restaurants.
Flamingo Cancun offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Flamingo Cancun is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Flamingo Cancun features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco resort also offers a rooftop terrace, spa services, and a library. Onsite covered self parking is complimentary.

Flamingo Cancun is a smoke-free property.

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.
Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.
Snack Bar Las Palmas - This family restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Albatros
  • Don Roberto´s Bar & Pizza
  • La Fuente
  • Snack Bar Las Palmas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1985
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun

Flamingo Cancun Reviews

Reviews

6.6
Rating 10 - Excellent. 332 out of 1172 reviews" "
Rating 8 - Good. 266 out of 1172 reviews" "
Rating 6 - Okay. 201 out of 1172 reviews" "
Rating 4 - Poor. 156 out of 1172 reviews" "
Rating 2 - Terrible. 217 out of 1172 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Traciee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Vacation from Hell!!! You go on vacation so you can relax but this place is doing crazy noisy construction every morning at 8/9am inside the hallways AND outside near the beach Cabanas as well. Cant sleep anywhere! They saw and bang tools all day for 5 day until 5/6pm Next thing the details says there’s 4 restaurants on the resort is not true. There’s only 2 real sit down restaurants and the other two is a small snack bar. Food is below mediocre even albatross which you have to make rsvp a day ahead for dinner is not good at all. Our room also has no vents in the bathroom so there is mold in the bathroom ALSO there was a hole in the ceiling in the bathroom and leaking water the entire stay! We told maintenance guys, people at front desk if we can change rooms, and even someone call our room asking how our stay is. Nothing was done!
Stayed 4 nights in Sep 2024

8/10 Good

Patrick

Traveled with family
I need to do some upgrades and repairs
Stayed 7 nights in Sep 2024

8/10 Good

John, New Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Facility was less than impressive. Big difference between the photos on their website and what you actually see when you get here. But probably one of the best beaches I have stayed at. The beach is a big enough trade off the balance out the condition of the older building. Over all. Not a bad place to stay for the price.
Stayed 4 nights in Sep 2024

8/10 Good

Rhonda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Windows was boarded up so limited view! No seating area on balcony standing room only!
Stayed 7 nights in Sep 2024

10/10 Excellent

MATILDE

Stayed 3 nights in Jul 2024

4/10 Poor

Carter

Disliked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

Jason

Stayed 6 nights in Sep 2024

8/10 Good

Elida

Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2024

10/10 Excellent

Syntia

Stayed 2 nights in Aug 2024

6/10 Okay

Pedro

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staffer was great but the all inclusive option was no
Stayed 5 nights in May 2024

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To expensive for this property to be looking like it do recommendations for this property is garage. Doors don’t lock been asking for 3 days for someone to change the tv to English( no show) couldn’t watch tv. Every in the rooms are peeling phones don’t work. This is the worst property I ever stayed in and this is the flamingo Cancún in Cancun Mexico.
Stayed 4 nights in Aug 2024

6/10 Okay

Isaac

Traveled with partner
Liked: Property conditions & facilities
Overall a good experience
Stayed 5 nights in Aug 2024

2/10 Terrible

jaime barcenas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Food is ok but repetitive every day
Stayed 6 nights in Aug 2024

6/10 Okay

Fredlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Gema

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Ma Elena Concepcion

Stayed 7 nights in Aug 2024

8/10 Good

Baby Lyn Respicio, The Villages

Liked: Amenities
will cone back soon
Stayed 3 nights in Aug 2024

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Everyone was very nice!!! Loved the stuff members
Stayed 5 nights in Aug 2024

4/10 Poor

Zachary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a mixed review, hotel itself is probably a 2-3 star stay. The beach and hotel itself are very clean they work all day to keep it that way. The beach and view are absolutely amazing! This is not a true AI hotel...for us we weren't really coming to have everything included so wasnt a huge deal, everywhere you turn, you most likely are going to have to spend more money for what you want. Swim up suites are not really private, you are sharing a pool with every room around you. WAY to many little kids! Swimming by your room with no regard. I understand in the main pool but not your swim up suite facing the beach. Adult only main also, full of kids. Buffet: The main buffet was just food to get in our stomachs, nothing amazing, and most of it has been under the heat too long and old. Side Note: The restraunt on the beach also has a buffet during these times, and I don't think many know about it because when we went, it was empty. The A LA Carte they do the lines are crazy long. We ate away most days. Snack Shack, Pizza can only be ordered inside at the location. You can not take it out of the restraunt. If you want room service..There is a FEE. There is a Starbucks here, not included. Bars don't open until 11 AM, and they are not conveniently located through the property, only if you are in the main pools. so you can not get a drink before unless it's a beer from your fridge. The pizza place doesn't open until 12 pm. My full review from hoogle won't fit.
Stayed 3 nights in Aug 2024

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I had a really good time just the room wasn’t the best but was hardly in my room so it didn’t matter
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

NANCY

Traveled with family
Stayed 3 nights in Aug 2024

2/10 Terrible

Priscilla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing good about this hotel was the beach. The staff was very rude, confrontational, had no customer service skills, the security guards were very rude and aggressive towards guest to the point of intimidation lashing out to guests experienced first hand. The rooms were dirty found trash underneath the beds bathroom had stains where there was no mopping done before we arrived at room when it was time to go to bed at room the sheets sinked the smell of mole and closed in there were only two towels had to request another towel there was three in our party the air conditioner doesn’t really work and was hot and humid at night very hot couldn’t get to sleep wanted to leave that night night but didn’t have extra funds for another hotel or buy other tickets to fly back before our departure date which was Monday morning. The food was horrible nothing really for protein basically salad stuff and white rice and potatoes and the waits were long because the dining area was small they had like twenty tables and the area for snacks hots, hamburger and nachos watery cheese and hardly any jalapeños in the morning the lady at the omelette grill was so ugly because I asked for extras pepper’s on my omelette and the man in front of me asked for scrambled eggs and the she cooked eggs sunny side up and when the man said he wanted scrambled eggs she took her hand and took to eggs with her hand no glove and put her hand in the eggs!! Stay away it really bad!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Sharkeisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
no food or drinks after 10pm
Stayed 4 nights in Aug 2024