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Flamingo Cancun - All Inclusive

3.0 star property

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Photo gallery for Flamingo Cancun - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Theater show
Family Room | In-room safe, blackout drapes, soundproofing, free WiFi
Poolside bar
On the beach, white sand, beach towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Spa
  • Gym

Explore the area

Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun Interactive Aquarium
    ‪15 min walk‬
  • Cancun Convention Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Jr Suite swim up ocean view

Jr Suite swim up ocean view | In-room safe, blackout drapes, soundproofing, free WiFi

Jr Suite swim up ocean view

  • Ocean view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, Ocean View

  • Ocean view
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Ocean view

Deluxe Room Ocean view | In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Room Ocean view

  • Ocean view
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | In-room safe, blackout drapes, soundproofing, free WiFi

Family Room

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Lagoon View

Standard Room, Lagoon View | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, Lagoon View

  • Lake view
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior ocean front

Deluxe Superior ocean front | In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Superior ocean front

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior Lagoon View

Deluxe Superior Lagoon View | In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Superior Lagoon View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Lagoon view

Deluxe Room Lagoon view | View from room

Deluxe Room Lagoon view

  • Lagoon view
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Swim up Ocean view

Deluxe Swim up Ocean view | In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Swim up Ocean view

  • Ocean view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool terrace walkout

Deluxe Pool terrace walkout | In-room safe, blackout drapes, soundproofing, free WiFi

Deluxe Pool terrace walkout

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • All inclusive
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About this property

Flamingo Cancun - All Inclusive

3-star resort in Zona Hotelera
Spend the day playing on the beach then return to dine at one of Flamingo Cancun - All Inclusive's 4 restaurants.
Flamingo Cancun - All Inclusive offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Flamingo Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Flamingo Cancun - All Inclusive features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco resort also offers a rooftop terrace, spa services, and a library. Onsite covered self parking is complimentary.

Flamingo Cancun - All Inclusive is a smoke-free property.

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.
Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.
Snack Bar Las Palmas - This family restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Albatros
  • Don Roberto´s Bar & Pizza
  • La Fuente
  • Snack Bar Las Palmas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1985
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Sanitation services: USD 4 per night
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun

Flamingo Cancun - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 357 out of 1190 reviews
Rating 8 - Good. 264 out of 1190 reviews
Rating 6 - Okay. 201 out of 1190 reviews
Rating 4 - Poor. 149 out of 1190 reviews
Rating 2 - Terrible. 219 out of 1190 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Newton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive resort. The food is great and staff very friendly.
Stayed 1 night in Jan 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my boyfriend and i loved staying here and definitely want to come back! we arrived on my birthday and they had champagne for us to have upon arrival to our room (my bf told them something i’m not sure what exactly). the property is on the beach so we loved being able to go outside and take morning walks! definitely was confused at first on what is and is not included in the all inclusive but we slowly figured it out. the only thing that may need to be looked at is that the hot tub was usually not hot and/or warm for most of the day
Stayed 4 nights in Jan 2025

10/10 Excellent

fredy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Jan 2025

4/10 Poor

Kiara

Disliked: Property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Arif

Disliked: Amenities
The room was nice for the value.
Stayed 6 nights in Jan 2025

6/10 Okay

Colleen Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 9 nights in Jan 2025

6/10 Okay

Autumn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Sherlyn Milagros Salerna, Deltona

Stayed 4 nights in Jan 2025

4/10 Poor

Ebony Shawnta

Disliked: Cleanliness
The terrible food
Stayed 2 nights in Nov 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

José Pedro

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

No internet and rude staff

The internet did not work!!! The staff was really rude, specially the ones serving at the restaurants. The luggage helpers were insisting for tips (propina) - really unpleasant!
Stayed 5 nights in Jan 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my view
Stayed 4 nights in Dec 2024

6/10 Okay

Allen Joesph

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I felt as if I was inconveniencing the staff. I wouldn’t go back but I did enjoy myself because it’s just a beautiful place to visit. The pool is to cold also even the hot tub was the same as the pool. The staff should make you feel more comfortable.
Stayed 5 nights in Jan 2025

6/10 Okay

Antonio

Traveled with family
Disliked: Amenities
Wifi does not work ,few limited variety of food
Stayed 7 nights in Jan 2025

6/10 Okay

Eliana, New York

Traveled with family
Disliked: Staff & service, amenities
I was very excited to stay at this property as I have never stayed in a hotel in Cancun. Always been around Playa. The hotel was average at best. The furniture and rooms are pretty old (toilet was about to break every time you sat down). Staff’s favorite word was always no. The food at the buffet was always very poor in quality and variety. I ate chicken the three days I stayed there. Speaking with other customers, they had the same thought about the food. The only person I found very responsive and helpful was the general manager. If you complained to him, he was able to help. But you don’t want to feel like you are in the school yard telling on others. In general is not a horrible hotel BUT there is a looot of room for improvement in all areas.
Stayed 3 nights in Jan 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth a stay

The drink service and drinks were good. Within 30 minutes of moving into my room, it was flooded with 2-3 inches of water from a heavy rain that emptied from the roof into my room through the front door. The whirlpool/ “hot tub” is a joke- it’s just like warm/cold and nobody uses it because of that- don’t know why they even bother having one. The buffet in La Fuente was bad- not enough Mexican food choices and they only had tacos 1 of the 3 nights I was there even though it was advertised as every night.
Stayed 3 nights in Jan 2025

6/10 Okay

Idai

Traveled with family and small children
Disliked: Staff & service, amenities
Property is small , no activities , only one restaurant same food every day. Stuff not very friendly . Beach was very pretty.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sharon Lynn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Food was very good and the staff was amazing!
Stayed 7 nights in Jan 2025

2/10 Terrible

Carlos

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The all inclusive was fairly good, but the room that we got was not stocked properly with our reservation our room came with a bottle of sparkling wine. We never received it even after talking to the manager, and he promised to send somebody with the bottle. You can hear a lot of noise from other guest and also toilet noises I would have to consider it really hard to going back.
Stayed 2 nights in Jan 2025

2/10 Terrible

Shed-laure

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible! I hated my 3-day stay here. WiFi: There is no WiFi in the rooms. Once I realized I did not have WiFi in the room, I immediately brought it to the attention of the front desk. They switched my room to a room where the WiFi router/modem is in, so that room will have “higher WiFi sensitivity”. I was in room 206, then switched to room 205. The supervisor on duty, Axel, did his best to assist me but the WiFi still did not work in room 205. Even a bellman told me switching rooms won’t help, there’s just no WiFi in rooms. Had I known this, I wouldn’t have booked this hotel. On Expedia they advertise WiFi in rooms and most common areas. It was so bad that every night I would see a few people in the lobby on their laptops since the WiFi wasn’t working in their rooms either. Bars: The bar hours are kind of inconvenient. One bar opens, when the other bar closes. The bars close at 11pm, which to me is kinda early to be an all-inclusive hotel. Also, the bartenders will stop making drinks like 15 minutes before closing time; they only have beer available. I encountered this issue at the lobby bar. I went to get a drink at 10:45pm. The bartender told me they’re closed and only have beer. I told him I don’t drink beer and it’s not 11pm yet. He refused to serve me. I went to the front desk to inform them and that’s when he made me a drink. Horrible! Restaurant: Small dining rooms. Room: Clean for most part but my shower was dirty. Please book another hotel!
Stayed 3 nights in Jan 2025

2/10 Terrible

Flavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Evelyna

Traveled with family
Liked: Cleanliness, staff & service
The hotel was average overall. Food was great but the variety was not all there. Most of the same food was served every night. The wifi around the hotel was no good. I give this hotel a 3 star.
Stayed 6 nights in Dec 2024

8/10 Good

Katarzyna Wanda, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
I liked a beautiful beach, clean pools and staff kindness. Didn't like too chilly water in the shower and the long wait for the dinner in the buffet restaurant. Overall I'm glad I have been there.
Stayed 8 nights in Dec 2024