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Francis Arlene - Adults Only

2.0 star property

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Photo gallery for Francis Arlene - Adults Only

Interior
Front of property
Lobby
Free WiFi, bed sheets
Standard Room | Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • North Beach
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪120 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Hotel Sol Caribe

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
4.0 out of 5, Very Good, (205)
The price is $80
per night
$100 total
includes taxes & fees
Apr 28 - Apr 29
Hotel Sol Caribe

About this property

Francis Arlene - Adults Only

Hotel in Centro - Supmza 001
Along with tour/ticket assistance, this smoke-free hotel has a garden and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Francis Arlene - Adults Only offers 26 air-conditioned accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Francis Arlene - Adults Only features a terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Isla Mujeres hotel also offers a garden and a front-desk safe.

Francis Arlene - Adults Only is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this adults-only property

Property is also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Francis Arlene - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 91 reviews
Rating 8 - Good. 44 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrego

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for the whole stay
Stayed 2 nights in Dec 2024

8/10 Good

Vaman

Traveled with group
Liked: Cleanliness, staff & service
Cute hotel .. advertised as adults only, but we did see some kids for a couple of days, but they weren't a bother. The only issue we had was that we had the smallest room on the top floor. We are older and requested a room on lower floors on the front end of the hotel close to where four of our other friends had rooms and were told they didn't have them. We saw several folks come in after, some alone and they got rooms with two double beds while we had one double bed in a cramped room. Other than that it was fine. The sheets were clean, but the foam on the mattress could have been replaced and the floor under the bed could have been cleaned more often. We were told it had an ocean view, which it did if you sat out on a really SMALL balcony and you barely got to see the ocean past the seawall. THe owners and the family that ran the place lived on the premises and were pleasant enough. If I had to go back, I would request another room.
Stayed 7 nights in Dec 2024

4/10 Poor

Juana

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rick

Nice front desk staff Leana was great ! Good beds showers and Ac was amazing … Thanks all
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isla
Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Stayed 8 nights in Nov 2024

8/10 Good

Melissa, Fort Myers

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Stayed 7 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very beautiful place very close to the water and beach. Was in a very comfortable room and there was plenty of service when needed. Great location to the action as well
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place in a very good location within Isla Mujeres. All of the touristy areas are within walking distance, and if you want to rent a golf cart, you can do that within walking distance as well. The room was spacious and included everything we needed.
Stayed 1 night in Mar 2021

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was wonderful. The family that owns and operates the hotel are very accommodating. My sister and I would highly recommend the Francis Arlene to all looking for a great place to stay while visiting Isla
Stayed 5 nights in Oct 2020

8/10 Good

Heidi, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the courtyard was lovely. I wished there was a coffee maker or small kitchenette. And wished for water in the room.
Stayed 6 nights in Nov 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing! Such a beautiful hotel & the owners & staff are all lovely people!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Great location, bed was due for replacement. Very clean and quiet.
Stayed 10 nights in Feb 2019

8/10 Good

Elizabeth, Lexington, MO, USA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, make sure you take your own wash cloths, they are not provided. Excellent patios!! Our room could have used some definate updating, because i did see room across from us.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
My air conditioner and tv quit on my first night. I had to spend the entire day on Thursday for air conditioner man. I usually stay somewhere else, but they had no rooms. I believe this hotel is a little overpriced. No glasses in room, no shampoo, and only 2 towels for whole stay.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. They family who rums it lives on site and all of the resisdents we met made us feel like family. older hotel and very quaint, not fancy and maybe not for some, but we loved it so. Our first trip to the island was enhanced by our stay here. Certainly part of the overall neighborhood.
Stayed 14 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for Isla Mujeres
Great location. Friendly staff. Great value. We will be back.
Stayed 4 nights in Dec 2018

8/10 Good

barrie, cobourg ontario

Liked: Cleanliness, staff & service, room comfort
Nice small family hotel
Good little hotel.staff were very friendly.they were not busy and gave us our room really early. Very clean. No hairdryer,even to borrow and an annoying drip in the bathroom were the only drawbacks. Great location
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Safe. Owners nice!
Stayed 5 nights in Nov 2018

8/10 Good

Allan, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, Close to downtown and all the shops the only negative to the whole stay was the mattress in the room was like sleeping on a rock
Stayed 4 nights in Oct 2018

8/10 Good

Harry H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - GREAT Value
it is always a pleasure to stay at FA................
Stayed 3 nights in Jun 2018