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GR Solaris Caribe - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GR Solaris Caribe - All Inclusive

Exterior
Exterior
Outdoor spa tub
Front of property
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan Km 20.5, Lote 64, Section A, 2nd entrance, Hotel Zone, Cancun, QROO, 77500
  • El Rey Ruins
    15 min walk
  • Bogavante Restaurant
    2 min walk
  • Cancun Bus Station ADO
    22 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premier Room, Oceanfront

Premier Room, Oceanfront | Free minibar, in-room safe, desk, iron/ironing board

Premier Room, Oceanfront

  • 358 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, Ocean View

Luxury Room, Ocean View | Free minibar, in-room safe, desk, iron/ironing board

Luxury Room, Ocean View

  • 358 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Lagoon View

Deluxe Lagoon View | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Lagoon View

  • 355 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

GR Solaris Caribe - All Inclusive

4-star property in Zona Hotelera
At GR Solaris Caribe - All Inclusive , hit the beach, dine onsite at Cafe Solaris, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
GR Solaris Caribe - All Inclusive offers 199 accommodations with iPod docking stations and free minibar items. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
GR Solaris Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool, GR Solaris Caribe - All Inclusive provides an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean property also offers spa services, a complimentary children's club, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

GR Solaris Caribe - All Inclusive has designated areas for smoking.

Cafe Solaris - This buffet restaurant specializes in international cuisine and serves breakfast only.
Veneto - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bogavante - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing

Entertainment

Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bogavante
  • Cafe Solaris
  • Veneto

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas

Spa

  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 5 years old are not allowed in the swimming pool without adult supervision

Property is also known as

GR Caribe
GR Caribe Solaris Deluxe
GR Caribe Solaris Deluxe Cancun
GR Caribe Deluxe All Inclusive Resort
GR Solaris Caribe - All Inclusive Cancun
GR Caribe By Solaris Deluxe All Inclusive Resort
GR Solaris Caribe - All Inclusive All-inclusive property
GR Solaris Caribe - All Inclusive All-inclusive property Cancun

GR Solaris Caribe - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 519 out of 1234 reviews" "
Rating 8 - Good. 312 out of 1234 reviews" "
Rating 6 - Okay. 204 out of 1234 reviews" "
Rating 4 - Poor. 113 out of 1234 reviews" "
Rating 2 - Terrible. 86 out of 1234 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Stayed 5 nights in Aug 2024

6/10 Okay

Maryel Rascón

Stayed 5 nights in Aug 2024

4/10 Poor

Silvestre Deras, The Dalles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been visiting the GR Caribe Deluxe and Royal Solaris for year now and this year was disappointing. This review is for Royal Solaris were we stayed for 7 days. (We booked for GR Deluxe and on our arrival we were told it was not open and got sent to Royal Solaris): Food was basic and almost the same food every single day morning, day and night.... they use to have different foods every days according to the shows or something like that. The buffet had steames squash and baked tomates and jusy cooked potatoes almost every time.... quality has gone down. Rooms...it was wierd to have hotel personale visit your rooms in the evenings and go into them without notice. We are suspicious of them doing something not right...but have no way to prove it. A/C thermostat was not working, it won't turn off automatically. Notified front desk, sent a maintenance person but never fixed anything. Notifed front desk again and they told me it should never turn off....not true... i had to wake up in the middle of the night to turn it off...not what you expect when you go on vacation. Personnel was good, but administration is going cheap on food and quality....will look for another resort later on.
Stayed 5 nights in Aug 2024

2/10 Terrible

Jonathan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The resort has been closed for weeks yet still booking. We did not find out till our transportation was turned away at the entrance gate. We were sent to another property next door. They had us bused to yet another property 4 places down. The app always show reservations full and I had to complain to manager to get reservations. Limited staff working. We have been to the Caribe 6-7 times. We will not be back due to the way Solaris handled this. Spend a little more and chose another brand.
Stayed 4 nights in Aug 2024

10/10 Excellent

Waleed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Joaquin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING RESORT, BEACH, & LOCATION!
Stayed 3 nights in Apr 2024

10/10 Excellent

Elida

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my vacations
Stayed 5 nights in Aug 2024

4/10 Poor

Tomasz

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed a week & a half, and this wasn't all bad, but by far the worst of 4 Mexico all-inclusives we've had. We had to transfer hotels on the property twice, once due to renovations/lack of an advertised children's bed, and again due to broken AC in the building for 2 days. We asked many times about the status of the fixes and got misleading information. When we got moved, our restaurant reservation was unceremoniously cancelled, with no resolution. The property is the site of a large time share "vacation club" scam, and we could not escape the pressure to attend their "presentation" despite multiple refusals - we got phone calls daily to twice daily, starting the first morning, concierges sitting at the elevators stopping us, etc. When we did attend the misrepresented presentation, they took us to a dedicated time share office with over a dozen salespeople, sucked up 3 hours of our time, and showed little regard for our health and young kids. Additionally, some smaller issues: we did not get the type of bed we ordered during the first half of our stay. The "mini bar" consists of 2x 190ml light beers and a couple of cans of pop, the clothes iron was broken, the restaurant reservation system requires an app that doesn't work well, my kids and I got scratched on nails sticking out on the playground equipment, and the food was mediocre. The WiFi system requires agreement to have your info analyzed. This hotel has potential, but is not consistent. Don't gamble your vacation.
Stayed 11 nights in Aug 2024

4/10 Poor

Martha V

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We got to the property and it was not what we expected. The property is old and poorly maintained. There was only one attendant at the front desk that was kind enough to let us know that the property has been under constructions for over 4 months and provided us with an upgrade to a sister hotel nearby.
Stayed 7 nights in Aug 2024

2/10 Terrible

Alma

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and many problems with its appliances.. someone at the activity center introduced me to a worker to book dolphin activity. That person disappeared on me and did not return my money. I went to front desk to report this and they said they could not help .. useless
Stayed 7 nights in Apr 2024

6/10 Okay

Desiree

Traveled with partner
Nothing unique! Check in eas a nightmare. We were moved to 2 different properties since the room we booked was unavailable. Extremely disappointing experience.
Stayed 7 nights in Jul 2024

10/10 Excellent

Maria Gabriela Davila, Champaign

Traveled with family and small children
They mentioned that we will get a room with beach view and balcón but it was not true. We stay in a room with lake view and a lot of ugly buildings
Stayed 6 nights in Jul 2024

10/10 Excellent

Dairel Garcia, Louisville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2024

4/10 Poor

Nawar Ablahad violet jolagh lamar najm leonardo

Liked: Cleanliness, staff & service
They didn’t provide me with our anniversary registration, and moved us to another hotel without notice before we arrived
Stayed 6 nights in Jul 2024

8/10 Good

Martine M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the many pools they have and the food services while you are in the pool.
Stayed 5 nights in Jul 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the spa. The room was nice. The staff particularly Tony, Andrea, and Stephanie were very professional and helpful. I will definitely come back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Caleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the amenities..not a lot of activities on this side
Stayed 5 nights in Jun 2024

6/10 Okay

Melvin, Lakewood

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at this location several times, but unfortunately this will be the last time we will be staying there. There are many reasons why. The hotel is old and run down. The rooms we stayed in where decent. We had two rooms and they both had some issues. The door to the bathroom in one of the rooms was extremely loud when closing it. There was no way to not wake someone up in the middle of the night. The main door of the other room was difficult to close without making lots of noise. At night the rooms were bright because of the lights outside, and that was the case even with the blackout blinds. The AC in the rooms, and almost everywhere in the facilities, was not up to par for the type of weather in Cancun. I woke up every night sweating. The only "saving grace" was the ceiling fans right above the beds. The eating options used to be so great years ago. Unfortunately that is no longer the case. The first two meals we had at this resort were great. When we first arrived, the Expedia representative was able to get us reservations (another inconvenience) at Marco Polo for that night. It was good, not great. The food was very good, but it was difficult to fully enjoy it because the AC was not working at all in that restaurant. There were some fan but they were not enough. The last reason for not staying at GR Caribe is the beach. This is not the resort's fault. We could not get is the water because most of the beach has washed away leaving only rocks. Not good!!!
Stayed 4 nights in Jul 2024

8/10 Good

Baimba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort were very friendly and helpful. My family and I had a great time and my kids loved the Mini Club at the Solaris. Mariana was so caring to mt two daughters. I would highly recommend this resort for a family.
Stayed 4 nights in Jul 2024

6/10 Okay

Amber

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jesus Florencio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people are very nice from the front desk, service and servers. Josefina, Auri, Frida and Florencio are the best servers we came across.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent hotel
Stayed 3 nights in Jul 2024

4/10 Poor

Andria, cheyenne

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed there many times over the years. Food was not up to par. Service is still great but it is getting run down in general. Still had fun.
Stayed 6 nights in Jul 2024

6/10 Okay

Richard W., Katy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was extremely friendly and accommodating. However, the GR Caribe which is undergoing renovation shouldn't be opened until completed. There was no internet, the elevator wasn't working,
Stayed 7 nights in Jul 2024

6/10 Okay

Yohan

Stayed 4 nights in Jul 2024