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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Exterior
Property video
Reception
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Panoramic room, Balcony Double Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(51 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

7.2 out of 10
Good
(51 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Panoramic room, Balcony Double Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View - Deal of the Day!!!

Free minibar items, in-room safe, desk, blackout drapes

Lagoon View - Deal of the Day!!!

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

8.4 out of 10
Very good
(304 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Partial Ocean View

Deluxe Room, Balcony Partial Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Partial Ocean View

8.4 out of 10
Very good
(82 reviews)
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.0 out of 10
Good
(10 reviews)
  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this buffet restaurant serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Don Gus - Overlooking the ocean and pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Le Cinque Terre Pizza - This restaurant specializes in pizza. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Le Cinque Terre Pizza
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2209 out of 4724 reviews
Rating 8 - Good. 1114 out of 4724 reviews
Rating 6 - Okay. 746 out of 4724 reviews
Rating 4 - Poor. 332 out of 4724 reviews
Rating 2 - Terrible. 323 out of 4724 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful place. Except the pool bar closed at 6pm. The towel location closed at 530pm, so you have to get towels in the front desk. If the front desk is doing check ins, you have to wait awhile for a towel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

LaShaunita Sharp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Nancy N

Stayed 7 nights in Sep 2025

6/10 Okay

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty but on smaller side. The staff were overall great. Very accommodating and helpful in navigating the city when needed. The food options missed the mark and was disappointing overall. Our last night was super loud lots of slamming and banging noises throughout the night.
Stayed 3 nights in Sep 2025

4/10 Poor

glenda

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Evan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at GR Solaris Cancun! The food, including all the buffet options, was some of the best I've had even compared to cruises. The staff was friendly, learned our names, and went above and beyond. I especially want to give credit to Marco (pool activity coordinator) and Irving (buffet server). We will definitely return.
Stayed 7 nights in Sep 2025

8/10 Good

Laura Gonzalez

Liked: Staff & service
There was construction going in one of the areas of the hotel which caused certain areas to be closed such as one of the three restaurants. The bathroom water supply was also low due to construction and one morning we had no water at all.
Stayed 6 nights in Sep 2025

10/10 Excellent

Gjek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend vacation! Loved it !
Stayed 6 nights in Sep 2025

10/10 Excellent

Nihad

Stayed 4 nights in Aug 2025

10/10 Excellent

Satnam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and the staff were extremely welcoming and friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

Shamarah, Jamestown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place good food and drinks friendly staffs and people i love it all i will go again is amazing thank you for everything
Stayed 4 nights in Aug 2025

8/10 Good

Jeanette, Fresh Meadows

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the check in took too long and most of the hotel front receptionists don’t speak English and they tried to serve a few customers at the same time . The servers at the Buffett are very nice, friendly and efficient. I have a group of 12 people we love to tip them for their efficiency. They are very thankful and grateful to us too . Pool is nice . Spa is good too . When we were there from 9/8 to 9/12 only 3 restaurants were open. Marco Polo restaurant served the same menus every night . The best restaurant is Mexican restaurant by the beach . I would love to give compliments to one waiter , his name is Erving. Always cheerful and helpful !
Stayed 4 nights in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonatha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a dream!!! Amazing hotel, amazing food, fenomenal service, a true paradise!!!!! Coming back for sure!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Serifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose Alonso Navarrete

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family and couples
Stayed 3 nights in Sep 2025

8/10 Good

Stephanie, CROCKETT

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Aug 2025

6/10 Okay

Bhavna J

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. The place looks run-down. The food was boring, had no variety, and had cheap ingredients. Sit-down restaurants require 48 hours to reserve. We asked for an extra comforter. It took them two days to get it. The pool was dirty with food and beverages spilled into it. The best part was that they had entertainment every evening. Hardly any staff understood english (forget about speaking).
Stayed 4 nights in Aug 2025

10/10 Excellent

Suleyman, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Seun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly & professional. The resort was absolutely beautiful && clean.clean.
Stayed 3 nights in Sep 2025

8/10 Good

Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evelio the massage therapist very pleasant amazing skills listens very good and very knowledgeable comfortable atmosphere
Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly. We had a great time. View was awesome
Stayed 3 nights in Sep 2025