GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Panoramic room, Balcony Double Ocean View | View from room
3 outdoor pools, pool umbrellas, sun loungers
Deluxe Room Balcony | View from room
Billiards

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • El Rey Ruins
    ‪6 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, Balcony Ocean Front

8.4 out of 10
Very good
(44 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

7.2 out of 10
Good
(45 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

8.4 out of 10
Very good
(288 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(63 reviews)
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1986 out of 4294 reviews
Rating 8 - Good. 1052 out of 4294 reviews
Rating 6 - Okay. 679 out of 4294 reviews
Rating 4 - Poor. 295 out of 4294 reviews
Rating 2 - Terrible. 282 out of 4294 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Heidi, Fond du Lac

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

Stanislav

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They have a building which is under reparation close by and it is very noisy. The food is always the same and not much choice.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property.. Great staff .. I loved my room. I will be returning !!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alondra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 5 nights in Mar 2025

4/10 Poor

KRISTI

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not friendly at all... The bartender look angry all the time you come by to order a drink
Stayed 6 nights in Mar 2025

2/10 Terrible

Sreypich

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old.
Stayed 6 nights in Mar 2025

2/10 Terrible

Samnang

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of them were not friendly at all. They just looked miserable. This property is old and the kids area was very dirty. The food was good but very little selection.
Stayed 6 nights in Mar 2025

4/10 Poor

Ivette

Traveled with family and small children
Disliked: Amenities
This property was outdated. The service was average. The drinks were water with sugar! The shows were terrible! Everyone around was complaining about the place- saying that ever since the new management took over it’s a terrible place. I wouldn’t stay again! They refused to give us extras towels! The staff told me if I didn't like it…… go to a 4 diamond property!
Stayed 3 nights in Mar 2025

6/10 Okay

carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good pool area for kids. The first days i had bad service from bar tenders i never saw them again edgar and eduardo were great. Bad service in the deli no customer service skills there at all. The food is bad I had to go out to eat and to make reservations is a mess. 3.5/5 for me.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary Margaret

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and safe!
Stayed 4 nights in Mar 2025

2/10 Terrible

Vladimir P

Liked: Cleanliness, staff & service
Stayed 9 nights in Mar 2025

8/10 Good

Jason

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, and in good condition. Staff was awesome! Food was ok. I am a pretty picky eater and was worried about it. But was pleasantly surprised. Staff went above and beyond to prepare a special welcome for my wife since it was our 25th anniversary. Thanks GR Solaris
Stayed 6 nights in Mar 2025

6/10 Okay

Erik

Traveled with family
Liked: Staff & service
The location was convenient and the view was wonderful. The staff was super-friendly and very helpful. The downside was the condition of the facilities, including the rooms. Definitely in need of some TLC. In addition, there were way too many pushy concierges. It was relentless. Overall, it was average to slightly above average. I did enjoy the food.
Stayed 4 nights in Mar 2025

10/10 Excellent

PRABHJOT

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jan 2025

6/10 Okay

Qirui

Liked: Cleanliness, staff & service, property conditions & facilities
Don't be in cont
Stayed 5 nights in Mar 2025

8/10 Good

Nasim

Stayed 5 nights in Mar 2025

6/10 Okay

Nouri

Traveled with family
Liked: Cleanliness
Restaurant little variability of food.sane daily
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandra Anita Christina, Lake City

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
What makes this property is the staff! AMAZING!!! Very family oriented. Food was ok. Small beach front. Beautiful view! Was expecting noise from spring breakers, but didnt have too many. More families with kids. But what was disappointing, was the noise from construction of the building next door and the restaurant right next to the pool. Power tools running all day and one day they were pouring concrete which was very loud. Also throwing metal pipes out of tge building until 11 pm. Wish i would have known, would have booked a different resort.
Stayed 4 nights in Mar 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Amenities
Stayed 5 nights in Mar 2025

2/10 Terrible

Yeny

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would give this hotel a 0. BAD staff, everyone who works there are just bad!!! They need more training and communication skills
Stayed 3 nights in Mar 2025

10/10 Excellent

Muna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Damon Konrad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Nice Property. Clean and the staff are great. Drinks were not watered downed. This is a smaller resort like maybe half the size of most others resorts so you do not get the crowds. I would rate the food as a 3.7 out of 5. I would have liked to see more authentic Mexican options in the buffet. The hand made fresh pizza and buffet pool side was great and convenient. If you are looking for calm surf, this is not the place - fyi. There is no break for the waves, so expect a good exercise. But it is fun. If this is your first experience to an all-inclusive at a good rate and are not a total foody...Definately recommend.
Stayed 7 nights in Mar 2025

10/10 Excellent

Devindra

Stayed 7 nights in Mar 2025

4/10 Poor

Jorge

Stayed 3 nights in Mar 2025