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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Exterior
Property video
Reception
Panoramic room, Balcony Double Ocean View | View from room
5 restaurants; breakfast, lunch, and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi
The current price is $295
includes taxes & fees
Jun 6 - Jun 7

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | View from room

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(67 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony Lagoon View

View from room

Deluxe Room, Balcony Lagoon View

7.4 out of 10
Good
(58 reviews)
  • Lagoon view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lagoon View - Deal of the Day!!!

View from room

Lagoon View - Deal of the Day!!!

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

8.4 out of 10
Very good
(319 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony Partial Ocean View

Deluxe Room, Balcony Partial Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Partial Ocean View

8.4 out of 10
Very good
(95 reviews)
  • Sea view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.4 out of 10
Good
(13 reviews)
  • Sea view
  • 521 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM.
Cafe Solaris - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Marco Polo - Overlooking the garden, this theme restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Don Gus - Overlooking the ocean and pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Le Cinque Terre Pizza - This restaurant is located by the pool and specializes in pizza. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Le Cinque Terre Pizza
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2413 out of 5126 reviews
Rating 8 - Good. 1200 out of 5126 reviews
Rating 6 - Okay. 822 out of 5126 reviews
Rating 4 - Poor. 352 out of 5126 reviews
Rating 2 - Terrible. 339 out of 5126 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful. While the property is a little older than others in the area, it was modern and. Very clean. The staff are amazing. The food and presentation was wonderful. And the 3 al la cart restaurants were lovely. Rooms were well appointed. The Spa was beautiful and massage very professional. The grounds are well kept. Pools were very clean and cool just the way we like them. We will certainly go back.
Stayed 9 nights in Feb 2026

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained with friendly and helpful staff. The pool and entertainment team- Isreal, Roxy, and Sebastian were fantastic. Fun daily activities and nightly entertainment. Room had perfect view of the Gulf. Our biggest complaint was overall food quality and selection. Breakfast was buffet and some of the food did not look fresh. Had to request bacon- but they are happy to get it for you. The other restaurants- one did not sound good to us and then Don Gus had good appetizers and lime soup, but the entrees were just ok. Nothing to get excited about. Our meal at Marco Polo was good. The pizza counter by the pool was delicious! Wish there was a larger selection of food options overall. For a return visit- We would like more from the food and found we prefer adults only, but great small resort and perfect for families. They have a very loyal following. Would recommend overall.
Stayed 4 nights in Feb 2026

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not bad. IT needs some updating. To catch the elevator to go upstairs to your room was always crowded and had to wait a long time. The food was decent. It was ok.
Stayed 3 nights in Feb 2026

2/10 Terrible

Ariane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left in the first day after be invaded by policemen in our room they never give us check out or refund
Stayed 3 nights in Feb 2026

4/10 Poor

Kari Rose

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and scenery is nice. Piece of recommendation is chat with staff and have them be a little friendlier as I’ve noticed not all had pleasant demeaner
Stayed 4 nights in Jan 2026

10/10 Excellent

Cheri A, Buffalo

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going to this resort for years mostly because the staff is very nice, accommodating and go above and beyond to make you feel welcome. We traveled in a large group of 30 and the only snag was eating together (understandably so). The activity/entertainment staff is by far better than any resort we’ve attended.
Stayed 6 nights in Feb 2026

8/10 Good

Ivan

Stayed 3 nights in Feb 2026

8/10 Good

Rossana

Traveled with group
Liked: Cleanliness, staff & service
Ocean was partially visible from our room, we could definitely see it once we stepped out into the balcony. The pool was nice but very cold (not heated) but honestly after the first plunge it was fine! Staff was great! Room was clean. A/C wasn’t the greatest but with the giant fan in the room it did the trick and it was fine. They also have filtered water refill stations on you room floors, which is great for those worried about water in Mexico.
Main entrance to pool area
Pool view closest to beach
Beach view, chairs included.
Partial view
Stayed 4 nights in Feb 2026

10/10 Excellent

Susan Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Staff is the best.
Stayed 7 nights in Feb 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

10/10 Excellent

Theresa c

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing, the staff is over the top friendly and helpful. Every where you go they are cleaning doing maintenance, or just saying hello.
Stayed 6 nights in Feb 2026

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
To start off the room I stayed in had a smart tv that did not work the entirety of my stay. We reached out for assistance and never received any help. We were given black “VIP”wristbands with no VIP perks. The food was terrible with the exception of the pizza by the pool. Staff made it a tolerable experience because everyone was friendly. Safe to say I will not be returning.
Stayed 5 nights in Feb 2026

8/10 Good

Lynn M

Liked: Cleanliness, property conditions & facilities
Clean rooms Loved the entertainment staff. Ruben and Israel are amazing. Some of the things were cut but not because of them. New management. Bartenders were awesome to us
Stayed 7 nights in Feb 2026

8/10 Good

Taylor Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff friendly, ocean view is so beautiful, loved the resort! The only thing was the food was not the greatest
Stayed 7 nights in Feb 2026

2/10 Terrible

delane

Traveled with group
Disliked: Amenities
Staff was rude. It felt packed. Pools didn’t feel very clean. A lot of repairs needed at property. Door handles , smelled like mold, mildew. Overall not great
Stayed 3 nights in Feb 2026

10/10 Excellent

Rajwinder

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Feb 2026

4/10 Poor

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Room was good and clean. Food not good at all and very little variety. Long lines and waits to get into buffet and once inside buffet. Ocean was fine waves were large but thats not resorts fault. Pool and hot tubs were neglected and then some great staff and some not so great staff. Wont return but was better then being around cold snow.
Stayed 6 nights in Feb 2026

10/10 Excellent

Edwin

Stayed 4 nights in Feb 2026

2/10 Terrible

Lala

Traveled with group, Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were rude & don't smile at you.They only know common English words but when you ask for something,the order is always wrong because they don't understand English.The checkin staff doesnt smile or greet you at any point.The checkout staff will rip you off so be careful when you are paying because they over charged us.If you ever complain during your stay(for ex.they called my sister's room at 12:30Am two times to remind them that the checkout is at 12Pm next day).Imagine their kids woke up crying in the middle of the night & they had a hard time putting them back to sleep.So whenever you complain about something they did wrong(almost everyday),they never apologize or reward you by a small gesture such as example spa or anything small(other hotels would do way more to ensure guests have an amazing experience).Food was limited to 1 buffet and the 3 restaurants were packed always.One time we got a reservation & the 1st course came after 1.5hours.Even when you tip waiters(generously)they don't care & their service doesn't change.It's like everyone hates their job there & they are always tired not smiling.The only good thing about this resort was the entertainment team because they created a show every night & fun activities.Otherwise everything from staff,rooms,food,checkin and checkout experience were all a waste of money.We were a big group of family(almost 20)&we tried to enjoy with each other as much as we can.We are travellers and this was the worse all inclusive hotel
Stayed 7 nights in Feb 2026

6/10 Okay

Thomas Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First of all the Staff was top notch. Everyone was very nice and helpful. Jaar at the Italian Restaurant treated us like celebrities and we could be more thankful to him. Now as far as the property. It was windy so that did put a slight damper on our week but the pools and the all the buildings were always clean. Rooms were nice if a bit older furniture. The bathrooms seem to be recently updated so they were nice always had hot water. Food. The restaurant food was very good. The outdoor pizzas were very good. The hamburgers by the pool were good. The buffet was terrible. Breakfast at least had a nice lady making omelets but the rest of the food was either cold(pancakes and French toast) of not a very good breakfast selection. The lunch and dinners were also not very good. There is no food past 8pm until 7am. Sorry 6am at the small coffee shop has cold bagels and a couple snacks. You can not get a soda until 1030 at the bar inside and 11 on the outside bars. Really should have some type of drinks available in the morning. We did utilize the gym it’s small which was fine since only a couple people use it anyway. We did partake in the yoga in the am and it was well run. Do not fall for the free tours if you listen to the presentation. Told us it was 60 min. We were there for 2 1/2 hours for $100 voucher. High pressure sale on the time share. The rating on the hotel was a 4.1 I think 3.1 would be more appropriate. I honestly would not
Stayed 7 nights in Feb 2026

8/10 Good

Kelli

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were amazing! Clean rooms. Beautiful beach. Only downside for me was how early all the bars closed. Only the lobby bar was open past 5-6pm. Also, no food options after the buffet closes at 10pm. With a younger crowd, we were looking for late night snacks and there were zero options… even for purchase.
Stayed 5 nights in Feb 2026

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Pros. Hotel. Very clean, lots of pool, staff was excellent. Food and drinks included Cons. (I’m admitting I’m a food snob). The food wasn’t really good. Drink “top shelf” Smirnoff Bacardi captain morgan Jim beam and sometimes I saw Johnny black. The frozen drinks had a strange taste
Stayed 4 nights in Feb 2026

6/10 Okay

Caroline, north york

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
1-Need much more organization 2- too slow in dining area 3-the worst part or experience is that we got a call at 12:30am from the reception just to tell us that the check out is at 12pm 4-no umbrella for our whole 7 day stay!
Stayed 6 nights in Feb 2026

10/10 Excellent

Malinda, Batavia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favorite resort! We have been going there 15+ years and love it. Very clean, food is good and staff is amazing!
Stayed 7 nights in Feb 2026