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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
4 restaurants, breakfast, dinner served; international cuisine
Body treatments, deep-tissue massages, Swedish massages, sports massages
Panoramic room, Balcony Double Ocean View | View from room
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping
$288
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, SecciĆ³n A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, El Rey Ruins
    ā€Ŗ6 min walkā€¬
  • Place, Iberostar Cancun Golf Course
    ā€Ŗ8 min walkā€¬
  • Place, Delfines Beach
    ā€Ŗ8 min walkā€¬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ16 min driveā€¬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

8.2 out of 10
Very good
(49 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

7.2 out of 10
Good
(49 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View - Deal of the Day!!!

Free minibar items, in-room safe, desk, blackout drapes

Lagoon View - Deal of the Day!!!

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

8.4 out of 10
Very good
(295 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

8.4 out of 10
Very good
(76 reviews)
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.0 out of 10
Good
(10 reviews)
  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/cafƩ. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this buffet restaurant serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Don Gus - Overlooking the ocean and pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Reviews

GR Solaris Cancun & Spa - All Inclusive Reviews

8.0

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 2153 out of 4640 reviews
Rating 8 - Good. 1106 out of 4640 reviews
Rating 6 - Okay. 741 out of 4640 reviews
Rating 4 - Poor. 324 out of 4640 reviews
Rating 2 - Terrible. 316 out of 4640 reviews

Reviews

4/10 Poor

Cavers C

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Thereā€™s lots to say a few fantastic pros and many cons. I do not recommend this hotel to anyone and will never return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is great! The staff is amazing. The entertainment is the best! Ruben with the entertainment staff is the best!
Stayed 4 nights in Jul 2025

8/10 Good

Ashany

Stayed 3 nights in Jul 2025

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La playa muy bonita y todos los trabajadores muy amables, si volverĆ­a.
Stayed 4 nights in Jun 2025

8/10 Good

Novidad Macalipay, Arleta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Gonzalo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GR Solaris is a great family hotel! My family of 4 had an amazing time there. The staff are all amazing and are some of the hardest workers Iā€™ve ever met. They literally never stop feeding us as food is always available. Breakfast and dinner buffets have a great variety of options for all tastes. The servers are all so friendly and attentive, they deserve all the tips as they truly earn them, so please tip them. The outdoor buffet by the pools always has food, it literally never runs out because the chefs are working so hard to keep food available. The bartenders are amazing and will make you any drink you ask for. The hotel is so clean, the rooms are super clean and appealing. The hotel also has entertainment every night which we assisted to all days we were there and they were all wonderful! We were sad to leave, but we will definitely be back. Very family friendly hotel.
Stayed 5 nights in Jul 2025

4/10 Poor

Esmeralda

Traveled with family
The resort was okay was not what I expected the walls are very thin we could hear the Next Room people arguing. The beds are very uncomfortable. They did not provide great entertainment at the pool music was very low Their online description of what was provided As entertainment or shows is not accurate
Stayed 4 nights in Jul 2025

2/10 Terrible

Oscar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated hotel I didnā€™t stay a single night.
Stayed 3 nights in Jul 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not good at all
Stayed 5 nights in Jul 2025

8/10 Good

Andre Victor Santos de

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a great place in overall, but the food is not that good.
Stayed 3 nights in Jun 2025

8/10 Good

Tinnakorn

Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Stayed 7 nights in Jul 2025

10/10 Excellent

Keith Lester

Liked: Cleanliness, staff & service, property conditions & facilities
I people that work there are always happy, very helpful and super courteous. Keyla at the jewelry store was very nice and easy to talk to. The prices are reasonable at the jewelry shop too. The food at all the restaurants and the buffets were very very good. I recommend putting the closed shoe requirement for men on your web site. I was at a beach resort! Who brings shoes to the beach? If I new up front from the beginning I would have worn sneakers.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rosa Amelia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good.
Stayed 8 nights in Jul 2025

10/10 Excellent

Francisco Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and night shows are great!
Stayed 7 nights in Jul 2025

8/10 Good

Tyler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During this trip I thought that the food at both the breakfast or dinner buffet was not the best. We did make a reservation at one of the restaurants which was better food but nothing to brag about. Over all the resort was great. They had good drinks, very cleanly and it was quiet and relaxing. Dispute the food being mediocre I would return.
Stayed 3 nights in Mar 2025

6/10 Okay

Yania

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We visited Cancun recently and stayed at the GR Solaris Cancun & Spa. The pictures on Expedia are not for this resort, but its neighbor resort Solaris Caribe which is better. At GR Solaris the food wasn't good except for the breakfast and pizza/snack thats only available in the afternoon. We went out for dinner given that dinner is very oily or lacks taste. The pools are small therefore you have no space to swim nor for the kids to play, and the beach was full of algae. DO NOT AGREE to visit any other of the Solaris resorts in the same street as it is to get you to get in a TIMESHARE. They offered discounts to excursions and massage which we weren't able to get as no one was available for the 30 minutes massage in the beaming heat outside or at 7 am. Seriously, who wants a massage at 7 am!šŸ˜” The staff were very polite and helpful but the overall experience at GR SOLARIS was UNPLEASANT. WILL NOT RECOMMEND IT SPECIFICALLY IF TRAVELING WITH CHILDREN AS THEY HAVE LIMITED TO NO SPACE TO SWIM OR PLAY IN THE POOL OR BEACH. Mexican night was a beautiful show.
Stayed 5 nights in Jun 2025

4/10 Poor

Bishoy Yossef

The
Stayed 6 nights in Jun 2025

6/10 Okay

Kori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The GR Solaris was our second resort in Cancun. I found it odd that they close off the ocean and the pool early around 5-6 as our last stay at the Grand Oasis we could go out whenever. The GR Solaris also only had 1 buffet to eat at without reservations everything else required reservations which you needed to make way in advance especially if you wanted to get into the steak restaurant which during our 4 night stay we were never able to get into. We also were charged $150 after we had checked out for something we have no idea what it is for. I would definitely recommend going down to check out early because they usually only have one worker and we couldnā€™t even check out properly because our taxi was waiting and they had a line and mad customers due to charges they werenā€™t aware of. Still a nice place to stay with friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sahib

Everything
Stayed 4 nights in Jul 2025

4/10 Poor

Michele

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a construction site next door, empty alcohol glasses everywhere, beach was tiny. Restaurants were mediocre at best and no availability for the ā€œrestaurantsā€. Honestly this was the worst all inclusive Iā€™ve ever stayed at and made me feel like it was a total waste. The advertisement made this place look classy but the place is due for major renovations.
Stayed 1 night in Jul 2025

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the pool areas I like how they had music and festivity on one side but quiet and privacy on the other side I like how you could have food anytime you wanted it I did not like the fact that it was hard to make a reservation at the restaurant and the buffet food was a little below average
Stayed 7 nights in Jun 2025

6/10 Okay

Lennore

Stayed 4 nights in Jul 2025

4/10 Poor

J

Liked: Cleanliness
Disliked: Staff & service

Disappointed with GR Solaris

I was very disappointed in the room accommodations. I booked a lagoon view however, the view was of the street and they had construction. They eventually upgraded me to an ocean view, which was much better. The other problem was their restaurants, we were not able to get reservations at any of the restaurants without being put on the waiting list. They have three restaurants at the location, however, two of the restaurants Was closed most of the time. we were only able to dine at one restaurant after being put on a waiting list. Most of the time it was empty, however we were told they had no availability by the front desk. I truly believe they had a staffing problem in all three restaurants and weā€™re not able to accommodate guests.Very disappointing.
Stayed 4 nights in Jul 2025

2/10 Terrible

Mahsa Bahr, New Orleans

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed at the resort for four days and couldnā€™t reserve any of the restaurantsā€”everything was either fully booked or closed. On top of that, most of the staff, especially the managers, were rude and unprofessional. Definitely not what we expected.
Stayed 4 nights in Jul 2025