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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Exterior
Property video
Reception
3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
4 restaurants, breakfast, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(51 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

7.2 out of 10
Good
(52 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Panoramic room, Balcony Double Ocean View

9.2 out of 10
Wonderful
(13 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View - Deal of the Day!!!

Free minibar items, in-room safe, desk, blackout drapes

Lagoon View - Deal of the Day!!!

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

8.4 out of 10
Very good
(308 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Partial Ocean View

Deluxe Room, Balcony Partial Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Partial Ocean View

8.4 out of 10
Very good
(84 reviews)
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

7.0 out of 10
Good
(10 reviews)
  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this buffet restaurant serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Don Gus - Overlooking the ocean and pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Le Cinque Terre Pizza - This restaurant specializes in pizza. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Don Gus
  • Le Cinque Terre Pizza
  • Marco Polo
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2213 out of 4741 reviews
Rating 8 - Good. 1125 out of 4741 reviews
Rating 6 - Okay. 747 out of 4741 reviews
Rating 4 - Poor. 334 out of 4741 reviews
Rating 2 - Terrible. 322 out of 4741 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

luis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction including the main pool. Also money was stolen from our room. Mostly it rained for 2 days, My experience was not a good stay. Staff was great but need more coverage in some places
Stayed 3 nights in Oct 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2025

8/10 Good

Daniel Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The GR Solaris did not disappoint. Home away from home which was immediately clear when we arrived at the resort and were greeted “Welcome home”. We had a quick and easy check in. Check in is 3pm but our room was ready upon arrival at 1pm. We grabbed a drink from the lobby bar and headed up. Within minutes our luggage arrived and we were asked if there was anything we needed. The room was very clean and the mini bar was stocked. Since this time of year is considered ’slow season’, there were several major renovations taking place but that did not stop the entertainment staff from ensuring a fun time. Two of the three pools were completed renovated and the third was almost complete. The Don Gus restaurant between the pools was also newly renovated. We enjoyed quick and friendly service throughout the resort, bars and restaurants. Some notable staff include Yzrael, Vermon, Neftali and Marco to name a few. The Spa massage is a definite must. This was not our first time at the GR Solaris and we will definitely be back but there were a few things that were very disappointing. The bathroom was clean but the shower water pressure was low. The toilet was not working properly, the sink didn’t turn off and the shower door was missing the handle. I was able to fix the toilet, a minor adjustment inside the tank but we required service for the other items. The faucet was repaired and a temporary handle was installed on the shower door but no luck with the shower water pressure.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hussien

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 7 nights in Sep 2025

6/10 Okay

Guadalupe Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't access the beach at all. It was covered with seaweed. The hotel needs to clean it and have it ready for guests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bethany Noel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Our stay was wonderful! The staff was wonderful! The food was wonderful! The only thing that was an issue is that we were not notified that the main pool with the pool bar was closed for construction. Had that been open 10/10!
Stayed 4 nights in Sep 2025

10/10 Excellent

Leticia Nieto

Liked: Cleanliness, staff & service
Beautiful
Stayed 4 nights in Sep 2025

4/10 Poor

Galilea

Stayed 4 nights in Sep 2025

10/10 Excellent

Sonu Vadakkekariyil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife stayed 4 days in GR Solaris and we loved it. The food was amazing and the staff never say a no. Definitely we will comeback! Neftali at the bar was really amazing, very positive Attitude and give us really good service!
Stayed 3 nights in Sep 2025

6/10 Okay

Nineth

Traveled with family and small children
Liked: Staff & service
The property has potential but it was awful that they had the main area under construction barely anything to do with the kids
Stayed 4 nights in Oct 2025

10/10 Excellent

Antwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Mary Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine as always
Stayed 7 nights in Sep 2025

10/10 Excellent

Luis

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good was an amazing stay .
Stayed 4 nights in Oct 2025

10/10 Excellent

Midda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Star was amazing and spa was spot on and affordable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anahita, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was beautiful and the planned activities were always a blast!
Stayed 10 nights in Sep 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, amenities
Beautiful
Stayed 5 nights in Aug 2025

10/10 Excellent

Darien

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I don’t like
Stayed 4 nights in Oct 2025

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff are accommodating from the front desk,waiter,entertainers. The buffet is excellent 👌. It's family oriented and adult oriented as well. Wish the bar pool was open though. I give it 4/5.
Stayed 3 nights in Oct 2025

2/10 Terrible

Sandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to share feedback regarding my recent stay at your property, as it was unfortunately very disappointing. There was no indication prior to booking that the main pool would be under construction and unusable, which was one of the main amenities I was looking forward to. Additionally, my room was located directly next to an active construction site. Large areas of the property were blocked off with caution tape, creating an unpleasant and disruptive environment throughout my stay. To make matters worse, the hot tub was far from hot, and despite multiple attempts to speak with staff about the issue, it was never addressed. I also received a notice about the ongoing construction on the last day of my stay — had I been informed beforehand, I would have chosen to book elsewhere. I do want to note that the front desk staff were the only positive part of my experience. They were courteous, helpful, and professional throughout my stay. Unfortunately, their efforts were overshadowed by the overall conditions and lack of transparency regarding the property’s construction. We spent a significant amount of money on this trip, and it is only fair that guests are made aware of any major construction plans or closures at the time of booking. When guests make reservations, we rely on the photos and reviews provided to make informed decisions, and the conditions I experienced did not align with those expectations.
Construction all around the property
Main pool being renovated
You can’t sit and enjoy your balcony
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian, East Wenatchee

Stayed 5 nights in Sep 2025

10/10 Excellent

Anastasia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ocean view - view was facing the front of the resort and another resort that was being build next door.
Stayed 7 nights in Sep 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beach front property food options were very good. Staff was very friendly and helpful.
Stayed 3 nights in Aug 2025

8/10 Good

Aretha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place to visit and relax. Staff are definitely friendly and accommodating. Great entertainment. Food options limited. Drinks and swim up were great. Seaweed galore, so no swimming on the beach but great beach water near by that are beautiful. The best part, no one beating u over the head with time shares..........The view of the beach water was awesome. The clean facility was a plus.
Stayed 3 nights in Aug 2025

6/10 Okay

Carmen

Traveled with family
Liked: Staff & service
Our stay here was nice. The ocean view was perfect. Only thing is we did find the pool kind of dirty but nonetheless we enjoyed the stay. The staff our beyond helpful and are very very respectful. I’d stay here again for sure!
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel El mesero de El buffet nos atendio excelentemente!
Stayed 2 nights in Sep 2025