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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
Panoramic room, Balcony Double Ocean View | View from room
On the beach, sun loungers, beach umbrellas, beach towels
Body treatments, deep-tissue massages, Swedish massages, sports massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    6 min walk
  • Le Cinque Terre
    2 min walk
  • Cancun Bus Station ADO
    23 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1704 out of 3652 reviews" "
Rating 8 - Good. 908 out of 3652 reviews" "
Rating 6 - Okay. 544 out of 3652 reviews" "
Rating 4 - Poor. 264 out of 3652 reviews" "
Rating 2 - Terrible. 232 out of 3652 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kaled Tomma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

ILDIKO

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the staff and the food and overall hospitality
Stayed 4 nights in Sep 2024

10/10 Excellent

Roseann

Liked: Property conditions & facilities
It was clean and staff was helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The place is great and the staff is amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Edgardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at the establishment was super friendly and helpful. The food was delicious and the night shows were memorable.
Stayed 5 nights in Sep 2024

6/10 Okay

Jasmine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Food was not great!
Stayed 6 nights in Sep 2024

6/10 Okay

Leticia

Traveled with group
Liked: Staff & service
WiFi signal was not reliable, constantly switching off. Making reservations at the restaurants was difficult, we were told the system was not working. Transportation to the resort was extremely expensive, we were told there is price fixing and a monopoly on transportation services . Price airport to resort $85 US dollars for a 20 min ride . Price resort to airport $16 US dollars .
Stayed 3 nights in Sep 2024

2/10 Terrible

ming ji, flushing

Stayed 5 nights in Aug 2024

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Sep 2024

4/10 Poor

Benjamin Mosby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Where do I start. Me and my girl decide to visit here for my birthday weekend Sept 5-8. We thought it was small but convenient and the price was the reason we gave it a try. Room service was great the rooms were updated and clean as well. The staff and host were not a problem at all. The issue with this place was the best restaurant (steakhouse) they have to offer is only open on Wed and if you coming to party like i was for my birthday you can forget it. The bar and drinks were horrible cheap liquor dont get you there at all. They close the bars and drinks at 11pm yes 11pm I was disappointed it was a ghost town around that time. They are doing construction on the building next door so the debris was blowing over from the wind and getting in the pool which made the pool have to close for cleaning 3 times throughout the day smh and the worst of all was the food a couple things were ok but you will definitely have to get food off the resort if you wanna eat and not starve. 5 out of 10 need better food and drinks and entertainment bar needs to stay open im on vacation not at a retirement home. Will not stay here again many ppl we met requested to be transferred to there best property.
Stayed 3 nights in Sep 2024

6/10 Okay

Raul

Disliked: Staff & service, property conditions & facilities
Real bad service
Stayed 5 nights in Sep 2024

10/10 Excellent

Owais, Naperville

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, will visit again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacation spot
Stayed 5 nights in Sep 2024

6/10 Okay

Amanda

Traveled with partner
⭐️⭐️⭐️ Overall, the All Inclusive resort did manage to deliver on its promise of being all-inclusive, but it fell short in several areas. While the property was beautiful and the amenities were plentiful, it’s definitely dated, the customer service, and food left much to be desired. If you're looking for a truly relaxing and immersive experience, I would suggest looking elsewhere.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente staff, Eduardo, the waiter did an excellent service!
Stayed 3 nights in Sep 2024

10/10 Excellent

Hugo

Stayed 4 nights in Sep 2024

10/10 Excellent

DAISY

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hello I reserved a ocean view instead I received a construction view. Hard to reserve for dinner, since reservations and made til you arrived at hotel, plus app had issues with their ‘best’ restaurant. Very limited variety of beer. The room mini bar only has 2-8oz beers Sol brand. The other brand they had was xx draft. The bar at the pool closes at 6 in my opinion is a bit early. I loved the shows at the theater
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! It was very family friendly. The staff was very attentive and very accommodating.
Stayed 5 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my balcony room
Stayed 3 nights in Aug 2024

4/10 Poor

ISAAC

Stayed 5 nights in Aug 2024

6/10 Okay

Tamika L

Traveled with family and small children
Liked: Cleanliness, staff & service
I liked the convenience of getting to and from the stores and local areas. The staff service was very nice as well. The room was clean, with the exception of the floors that had some dust and hair present. What i didn’t like was the mildew smell that lingered on the entire property. I also didn’t like the ocean view room we had because it was off to the corner and directly across was ongoing construction. I felt as though the dining reservation app was faulty as you could not make a reservation for anything because it said it was full but when you get to the restaurants they were all empty.
Stayed 4 nights in Aug 2024