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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Billiards
Deluxe Room Balcony | View from room
Panoramic room, Balcony Double Ocean View | View from room
3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • El Rey Ruins
    ‪6 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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  • All inclusive
  • Spa
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3.9 out of 5, Good, (1508)
$302 nightly
The price is $302 total
includes taxes & fees
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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1909 out of 4161 reviews
Rating 8 - Good. 1034 out of 4161 reviews
Rating 6 - Okay. 658 out of 4161 reviews
Rating 4 - Poor. 283 out of 4161 reviews
Rating 2 - Terrible. 277 out of 4161 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shayna Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Lisa Dawn

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
After many visits over the years this was the worst. Day 1 we had 3 maintenance issues in our room. A 4 night stay here is plenty . The food is average at best. Only 2 special restaurants and reservations are difficult to obtain. They state people aren’t to save pool chairs yet everyday by 7 am all chairs had towels on them . Totally disappointed by this vacation. Would no longer recommend
Stayed 7 nights in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Xhulia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite
Stayed 4 nights in Feb 2025

10/10 Excellent

James Raymond, Rio Rancho

Stayed 7 nights in Feb 2025

10/10 Excellent

Navdeep

Stayed 4 nights in Feb 2025

8/10 Good

Mark

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the value. 8 out of 10 is an accurate rating for this property. Pools and swim up bar were nice. Rooms and hotel were clean and comfortable. Food was great. Buffet was great for breakfast and lunch. The shrimp and calamari they made at dinner were amazing. I also enjoyed the Italian and Japanese restaurant. Night shows were nice to watch and there was live music in lobby with some dancing, pool tables and nice bar to hang out. Beach was clean but the waves at this location are very strong. Fun for a little bit but wouldn’t recommend for kids if you want to spend part of the day at the beach. For the price per night I think it’s a great deal to get these great meals and clean rooms. You get what you pay for and it was a great stay and very affordable for a family. Smaller hotel compared to others with 600 rooms so it’s not as hectic. Also 10 minutes from airport. Catch an uber or tell taxi to match uber price. They will do it.
Stayed 3 nights in Feb 2025

10/10 Excellent

John Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, and my daughter adored the kids’ club. The food was also good. My only complaint is that you only receive two bottles of water, and the hotel expects you to refill them at a fountain down the hall. However, aside from that, I would definitely return again
Stayed 7 nights in Feb 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es Un burn lugar para descansar en familia, muy amables los empleados.
Stayed 3 nights in Feb 2025

8/10 Good

Todd

Traveled with family
Liked: Staff & service, property conditions & facilities
New management has some things to work on for sur, light on staff and food is slipping fast.
Stayed 10 nights in Feb 2025

10/10 Excellent

ABEL STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

karina

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful beach area, easily accessible to ocean from hotel as if beach were in your backyard. Staff was amazing and so nice and professional
Stayed 3 nights in Feb 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smaller hotel with bigger hotel vibes.
Stayed 4 nights in Feb 2025

4/10 Poor

Felice

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Food options were scarce. We couldn’t get into any restaurant in a week because they were booked. It was subpar at best. The facility was clean and well kept but the food was not good with limited choices.
Stayed 5 nights in Feb 2025

6/10 Okay

Sinead

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Liked: Cleaning staff, restaurant staff, the deli, beach, pools, the play center for the kids, the gym, and rooms were comfortable and clean. The food buffet was good aside from finding occasional fruit flies on the raw vegetables or fruit. I did not like: -the lack of friendly demeanour from the front desk staff were. There was no anticipation of customer needs or knowledge shared about the site. For the check-in, I had no orientation to the hotel (i.e. no info about activities, towel card, where anything was etc.) . Because I was checking into a room that my friends had already stayed a night there, they asked me "you don't need your own key card for your room, do you?", implying I didn't need one. It seemed like I was bothering them by asking for a simple request such as to have my own room key card. -How loud the entertainment events were in the evening. They blasted the music so loud, it distorted the sound and made it difficult to hear the singers. Even with earplugs to dampen the noise, it still was quite loud.
Stayed 9 nights in Feb 2025

10/10 Excellent

Evandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to go with kids. Lot's of activities and very good infrastructure. We really enjoyed.
Stayed 7 nights in Feb 2025

8/10 Good

Samantha Marie

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

Waltaya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin. The property needs a lot of renovations. There were holes where you can see the piping in the ceilings of the hallway. The elevators barely worked. There was an awful smell in the hallways every morning. We checked in and never received towel cards. It wasn’t until we tried to get towels that we even knew that we had to have towel cards. When we went back to get towel cards, the man who checked us and acted as if we lied about not receiving towel cards. They refuse to give us bottled water. It wasn’t until I saw them give another woman bottled water that I even knew they had bottled water in the whole hotel. I guess they just weren’t for me and my family. The receptionist at the spa was very rude. We went on excursion to Tulum Maya and ruins no one ever communicated that with this tour. There’s an opportunity to go to a beautiful beach so we weren’t prepared with bathing suits although everyone else who was going on this tour with us knew all about it. The food is terrible at the hotel. The buffet is cold And they don’t change the food. Often the pizza is the only thing that’s good but the man who makes the pizza wasn’t nice at all. I definitely will not be coming back and on a personal note. We had an issue where there were several kids in the Jacuzzi, but soon as my children came over, who weren’t even in the Jacuzzi that was for adults only they were told to get away from the area. I definitely felt like my black family wasn’t welcome.
Stayed 4 nights in Feb 2025

8/10 Good

PRATIK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome experience overall with excellent staff , pools and beach😎
Stayed 3 nights in Feb 2025

10/10 Excellent

Cozetta

Stayed 2 nights in Nov 2024

8/10 Good

Riddhi

Traveled with partner
Nice people, good food and beautiful location
Stayed 5 nights in Feb 2025

8/10 Good

Emmanuel

Stayed 5 nights in Feb 2025

8/10 Good

KEVIN MANOJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Hardik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an awesome place, entertainment is great. The best food option for lunch was pizza own and the pool side lunch place. For dinner there are 2 restaurants needs reservation, so if you are guest try to download application on phone soon as you get the room and reserve them asap else there is no ways you will get it, cafe food is great except they need to focus more on cleanliness where the bread and sweet it has to be closed? but, bunch of options, if you have under 8 year old little pool area for kids is awesome. We also enjoy their activity staff , never has dull moment when you are in the pull all day for kids and adult. BAR at pool side is great and also the shows there are awesome. Over all great experience this was my 2nd stay at same hotel in past 4 years. PLEASE ADD MORE VEGETERIAN options for food at deli as well as in cafe in general.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ninffer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every aspect
Stayed 5 nights in Feb 2025