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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
On the beach, sun loungers, beach umbrellas, beach towels
Body treatments, deep-tissue massages, Swedish massages, sports massages
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
Panoramic room, Balcony Double Ocean View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $255
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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1875 out of 4107 reviews
Rating 8 - Good. 1034 out of 4107 reviews
Rating 6 - Okay. 644 out of 4107 reviews
Rating 4 - Poor. 280 out of 4107 reviews
Rating 2 - Terrible. 274 out of 4107 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Liked: Property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

10/10 Excellent

Mitzila, Brooklyn

Stayed 4 nights in Feb 2025

2/10 Terrible

J

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was my first time in Mexico and I was very disappointed. We arrived a few hours early, so we stayed in the lobby. Our room was still not ready at check-in time and they did not give me the ocean view I asked for. The front desk staff were not very helpful or nice. The food and the drinks were good, but unfortunately I will not visit GR Solaris again.

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GR Solaris is one of the best places a have stayed in , as soon as we walked inside you notice simplicity but yet elegance that your are in a special place , all staff very nice and friendly , I think in this zone they have the best beaches in Cancun….this stay was all inclusive at a good price , very relaxing if you choose too but close to all the activities if you want action, rooms are very good staffed , also you are well entertained with good shows “ The Mariachi night was the best for me” but they have other shows…..location is the best , you are close to great dining and close to other towns if you choose to travel ….well all I can say great adventure for couples and families
Stayed 6 nights in Jan 2025

8/10 Good

Kevin Manshik

Stayed 3 nights in Feb 2025

8/10 Good

Ganesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendly staff. The entertainment was good.
Stayed 5 nights in Jan 2025

8/10 Good

Angelina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Jarad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction of neighboring resort was loud, dirty and unsightly. AC in room couldn’t keep up. Ocean view room was windy and wind blew through patio doors so loudly you can’t sleep from the howling. The construction in the hotel was noisy and elevators often not working resulting in taking the stairs up and down 5 flights of stairs. Meal reservation process was not clearly explained and it always showed full even though only operating at 1/3rd capacity. Buffet food was always the same and often cold. Laundry service was unavailable and maid service was in and out of the room at all hours of the day. When you did get meal reservations food was often bland or sub par quality. Some of it was even over cooked to the point it was inedible. I would probably never stay here again and would throughly read all reviews. For what we paid I feel we should have had a better experience.
Stayed 6 nights in Jan 2025

2/10 Terrible

Lisa

Business traveler
Disliked: Staff & service

Never again

Absolutely horrible experience!! I go to Cancun 5-7 times a year for work and always stay at all inclusive resorts. This is the first time I've ever had to pay for room service and been limited to beverages in the room (alcoholic and non-alcoholic). The fridge literally had a Pepsi, Pepsi Light (diet), orange, and 2 mini bottles of beer. I was told that was all I got for my 4 day stay. Buffet was horrible for all meals. I literally ate bread one night for dinner to feel full. The restaurants required a 24 hour prior reservation even though there was plenty of open tables when asking for a table. Staff was rude and acted like you were an inconvenience to them any time you needed anything.
Stayed 3 nights in Jan 2025

8/10 Good

AUBRE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was good overall. The entertainment and most of the staff were great. The drinks and food were ok. My only issue was with room service, I had to call multiple times for help and no one showed until I went to the front desk.
Stayed 3 nights in Jan 2025

4/10 Poor

ajay

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Same food in buffet everyday
Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher Brant

Liked: Cleanliness, staff & service, property conditions & facilities
Ysrael and all the staff were 5 Stars!
Stayed 8 nights in Jan 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of fun activities and entertainment
Stayed 1 night in Feb 2025

6/10 Okay

ROMEO, SAN FRANCISCO

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda Lee

Liked: Cleanliness, amenities, property conditions & facilities
Small and personal
Stayed 7 nights in Jan 2025

10/10 Excellent

Earl Gene Woods

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was amazing friendly food was good no complaints cant wait to go again
Stayed 5 nights in Jan 2025

8/10 Good

Isaiah Luis Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Katsiaryna

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a construction going on right next to the hotel. Our balcony was facing the construction. This should have been disclosed before and given a discount for inconvenience. I could hear the construction in the morning instead of my alarm. This was horrible. We do deserve a discount for this huge inconvenience. I did speak to the staff about my room, per them I was supposed to pay extra to get a different room. Extra??? Really ? The staff at the buffet was terrible. They sent my husband to change and then said that we misunderstood and I was the one who had to cover my bathing suit. Expedia should have disclosed the fact that there was going on construction.
Stayed 6 nights in Jan 2025

10/10 Excellent

Muazam

Traveled with family
Liked: Cleanliness, staff & service, amenities
Much better hotel with all open options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience and kids loved it there. Night shows are amazing. Overall great place to stay families with small kids.
Stayed 6 nights in Jan 2025

4/10 Poor

Mary

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This IS NOT a an inclusive resort, it's an all inclusive HOTEL. Can't get drinks until 11:00 a.m. everyday. Maybe 2 people spoke some English. Pictures may have been taken 10-15 years ago. Construction in building right next door! Entertainment nightly ok, but again, never felt welcomed anywhere! WILL NOT return!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP upgrade was nice.
Stayed 3 nights in Jan 2025

8/10 Good

Ryan Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation spot
Stayed 5 nights in Jan 2025

8/10 Good

Rachel M

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The dining reservations were annoying and took forever. ROSAURA was awesome and very attentive
Stayed 7 nights in Jan 2025