GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
Panoramic room, Balcony Double Ocean View | View from room
On the beach, sun loungers, beach umbrellas, beach towels
Body treatments, deep-tissue massages, Swedish massages, sports massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    6 min walk
  • El Rey Ruins
    6 min walk
  • Delfines Beach
    9 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Room options

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1704 out of 3652 reviews" "
Rating 8 - Good. 919 out of 3652 reviews" "
Rating 6 - Okay. 537 out of 3652 reviews" "
Rating 4 - Poor. 262 out of 3652 reviews" "
Rating 2 - Terrible. 230 out of 3652 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Fatima E

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Workers were nice but overall property needs major work, rooms seem to be updated but restaurants and outdoor areas could use a renovation. Food was very lacking and you could only get in via reservations and they can be booked 2 days i advance which made it difficult for us to get in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gaurav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place to stay with family. Dinning options are good. Food quality is good. Staff is cooperative.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ayomikun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 3 nights in Aug 2024

8/10 Good

Le Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment crew was fabulous. Food was not good, meat too dry.
Stayed 6 nights in Aug 2024

4/10 Poor

Ruth abellana, Brampton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
shower not working good
Stayed 4 nights in Aug 2024

10/10 Excellent

Annel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Angela, Bridgeton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice to stay in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharifa A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,good food and lots of options,friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon McCarty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. In the buffet dining area, Manuel and Darvin are beyond exceptional. Paula is a wonderful hostess. Henry in the lobby bar is also superb. If you see Henry, have him make you a "Henry Special", you will not regret it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Love this club, I have been also at the Royal Solaris and they’re all great. I will go back every time.
Stayed 7 nights in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our visit. Beautiful grounds and beach area. Pleasant and clean building and rooms. Meals were decent but not amazing, this is the only thing we were slightly disappointed in.
Stayed 6 nights in Aug 2024

10/10 Excellent

ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 4 nights in May 2024

6/10 Okay

Jeremy, wasilla

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Place is not a 4star or 5 star property like it wants to charge or proclaim to be. It’s very much a generic 2-3 star resort that will try to get you to buy a time share/resort package deal. You will pay way too much here unless you do this meeting. Also too many non resort people come from off the beach. I saw 3 drug deals happen on the premises and I would not bring my kids here if people can freely walk on the property. Too much misunderstandings like they call it. I saw plenty of guest upset and staff just shrugs their shoulders unless of course you are a member or owner of the Solaris family. So people like me pretty much get used and looked over. It was not a good experience thank god for the sunshine always good in Cancun. All other things just seem to be scams too bad.
Stayed 9 nights in Jul 2024

6/10 Okay

Christine, Oberline

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the property is good. I have stayed there multiple times. This recent stay, the air conditioner in the room broke down after 2 nights. Contacted house keeping, the front desk on the phone and in person. No one ever came. Had to resort to leaving the balcony doors open only to wake up to a damp room every morning. Not comfortable at all. Even clothes were damp.
Stayed 5 nights in Aug 2024

8/10 Good

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was not good.
Stayed 4 nights in Aug 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great EXCEPT ROUNDTRIP TRANSPORTATION. I payed round trip before two days before leaving. When I arrived Nobody came to pick us up. I had to pay Again one way $110 to hotel. Luckily taxi back to airport was only $35 If I ever go back it will be with round trip transportation from the resort. I’m willing to pay for that service but Not $230 getting screwed over. My sister and I were told if we didn’t pay again then there will be no transportation We walked around for 2 hours looking for someone to take us and help us but the main cartel would yell to everyone we spoke to and nobody helped. Mine you I had the purchase of round trip receipt on my phone. Even showed the company with black pants orange shirt. Still I had no choice but to pay total $230 Can someone please answer why this happened to us?? Thanks Tonya Bowlsby room 8340
Stayed 5 nights in Aug 2024

10/10 Excellent

Tenisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to take the family. Nice staff and very clean. The kids loved the nightly shows and music in the lobby.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mawara Sheron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

4/10 Poor

Hildalin

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This has got to be the worse food I have ever experienced in a all inclusive and I have been to many , my poor kids were begging to cut the trip short bc they could not take the food anymore , there was not decent meal we had besides the donuts by the pool , the property is very old , ran down and needs a lot updating , breakfast was Ok but other than this nothing was good , no authentic Mexican food at all , last dinner we did buffet and it was sooo bad my kids had to eat bread and butter to not go to bed hungry . The staff was great I will say , and entertaining was fun , if this is all you care for this is your place . I will never stay here again , it was my kids first time in Mexico and they never want to go back which sucks bc I love Mexico .
Stayed 4 nights in Aug 2024

10/10 Excellent

Anna Loraine Idia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024