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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Body treatments, deep-tissue massages, Swedish massages, sports massages
On the beach, sun loungers, beach umbrellas, beach towels
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
Panoramic room, Balcony Double Ocean View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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Outdoor pool, pool umbrellas, sun loungers

Royal Solaris Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, (1550)
The price is $219
per night
$269 total
includes taxes & fees
May 1 - May 2
Royal Solaris Cancun - All Inclusive

About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1836 out of 4043 reviews
Rating 8 - Good. 1019 out of 4043 reviews
Rating 6 - Okay. 635 out of 4043 reviews
Rating 4 - Poor. 280 out of 4043 reviews
Rating 2 - Terrible. 273 out of 4043 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Glennys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 4 nights in Jan 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
People are rude
Stayed 6 nights in Jan 2025

4/10 Poor

Vera

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel is not bad, but very little about the desk As for food, there is practically no choice and there are actually only two restaurants
Stayed 8 nights in Jan 2025

8/10 Good

Mahmood, chciago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time we spent my wife birthday here and both time no proper upgrades nor bottle of wine that was promised and we asked them many time I know that there was so much chip quality drinks available but a little card or something for someone birthday goes along way and both a professional front desk and management should know that better
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything....the place was real clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. A little small. Front desk people unhelpful but everyone else is great. They don’t tell you anything when you check in. But you can use their 2 sister properties so be sure do that. This property has the best pool. The Royal has good entertainment and is a little bigger. You can get free drinks and snacks at the other properties. Just can’t use their dining options. There is a bus for $1 right next to hotel that takes you into the party town area. Ask the valet guy for instructions as they are super helpful. Travel guy in the office near the lobby is very helpful also. don’t expect any help from the front desk unless you drag it out of them. Also if you don’t get reservations for the 2 restaurants then just show up and you will probably get in. overall this is a nice place. There are much larger hotels in the area but I’d go here again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Oswaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, the staff is friendly, the food was good and the beach and pool were amazing. Great choice
Stayed 5 nights in Jan 2025

2/10 Terrible

Lina

Traveled with group, Traveled with partner
Disliked: Cleanliness
When I first checked in, I was given the wrong room and had to repeatedly go down to reception desk. I paid extra to have ocean front view and they gave me a room with a view of a construction site.
Stayed 4 nights in Jan 2025

10/10 Excellent

Inna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Food was good. Beach is beautiful. The only thing we did not like was wall insulation. Very noisy in the mornings. We could hear everything and everyone walking in hallways. But overall, great resort.
Stayed 8 nights in Jan 2025

4/10 Poor

Emina

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It started off bad for us because our room was not clean. The balcony was disgusting and had drinks left over from whoever stayed there before us, the hot tub was dirty, there was self tanner all over it with like 3 inches of water still in the hot tub when we got there. The room smelled like mildew. There were only 2 restaurants to eat at and the buffet and it was nearly impossible to get reservations at those two restaurants and when you did get them the food was not good. The one good thing was the pizza station during the day and the staff was nice. Would not stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Crystian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Vajeea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to put labels on food and better wi-fi around property.otherwise me and family had good time.
Stayed 3 nights in Jan 2025

8/10 Good

rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. They have a designated smoking area. Disappointed this time that the hot tub was being redone, and pool with bar didn’t seem very clean and was freezing. Some of the restaurants we weren’t able to make reservations for. And a lot of times it’s the same food in buffet and restaurants. Need more food choices. But overall we love this place and will be back again.
Stayed 7 nights in Dec 2024

6/10 Okay

Blair Marshall Fisher and Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Md Owahid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining is good but some people don’t like pork, I saw pork , chicken and beef put a same spot and the spone was mixed up so it was really problem. If they separate it’s is best way for dinner.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anjelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except when the balcony was open it was really loud.
Stayed 11 nights in Jan 2025

10/10 Excellent

Masen Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was refreshing to stay at, plenty of things to do on the property and the staff was awesome shout out Angel and the other great bar tenders. Pools were good and the area of beach that this resort occupies are so nice. Food was good but not entirely my style, although we enjoyed it! Definitely consider this resort if you are coming to relax and really enjoy the beach. Our only real complaint was the rooms took on sound very easily and we could hear pretty much everything that happened in our hallway throughout the night.
Stayed 8 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Alondra, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a free upgrade to an ocean view balcony room. Although, the liquor dispensers were empty in the room it was still nice. The kids wouldn’t satay out of the hot tub. The food was mediocre at best. I ate a lot of toast and French fries with my margaritas.
Stayed 3 nights in Jan 2025

2/10 Terrible

Luxi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst place I’ve ever stayed in Cancun. The staff were rude and not responsive. It took them 2 hours to get to the supervisor to speak with me. Our whole family got food poisoned and they refused to provide any solutions. Not good for children. Very limited places to play. Reservations for restaurants are lies. You can’t book any because they are always full. Save your money and book somewhere else. This place is a disaster.
Stayed 5 nights in Dec 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theres a new hotel building next to solaris so theres alot of noise. We stayed in the 7th floor and theres holes on the roof(sheetrock) they are doing some sontruction too.
Stayed 3 nights in Jan 2025

6/10 Okay

BAO Q

Stayed 5 nights in Jan 2025

8/10 Good

Ewa M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 6 nights in Dec 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good. Kind of a noisy due to new construction next door
Stayed 3 nights in Jan 2025