Garza Blanca Resort & Spa Cancun

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garza Blanca Resort & Spa Cancun

7 outdoor pools, pool umbrellas, sun loungers
Exterior
Premium bedding, down comforters, in-room safe, desk
On the beach, white sand, free beach cabanas, sun loungers
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool
  • Breakfast available
  • Laundry

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    8 min walk
  • Bocados Steak House
    1 min walk
  • Cancun Bus Station ADO
    11 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    84 min drive

Room options

One Bedroom Suite - Room Only

  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Three Bedroom Ocean Front - Room Only

  • 4335 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Suite - Room Only

  • 1834 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite Ocean View 1 King Bed - Room Only

  • 588 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One Bedroom Swim Up - Room Only

  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Ocean View - Room Only

  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite Swim Up 2 Queen Beds - Room Only

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Swim Up 1 King Bed - Room Only

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite 1 King Bed - Room Only

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View 2 Queen Beds - Room Only

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite 2 Queen Beds - Room Only

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

Three Bedroom Loft - Room Only

  • 4813 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Ocean View - Room Only

  • 1834 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

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About this property

Garza Blanca Resort & Spa Cancun

5-star Punta Sam resort with 5 restaurants
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Garza Blanca Resort & Spa Cancun offers 452 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. This Punta Sam resort provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, and bidets. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A health club and a complimentary water park are featured at the resort. 7 outdoor swimming pools and 3 spa tubs are on site.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Some rates at Garza Blanca Resort & Spa Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Garza Blanca Resort & Spa Cancun you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a complimentary water park, a complimentary children's club, and a health club. Complimentary self parking and valet parking are available on site.

Garza Blanca Resort & Spa Cancun has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blanca Blue - Onsite fine-dining restaurant.
The Food Truck - Onsite seafood restaurant. Open daily.
The Snack - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 spa tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping mall
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free crib
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision

Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 79 out of 125 reviews" "
Rating 8 - Good. 17 out of 125 reviews" "
Rating 6 - Okay. 11 out of 125 reviews" "
Rating 4 - Poor. 8 out of 125 reviews" "
Rating 2 - Terrible. 10 out of 125 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Flordeluna

Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Garza Blanca
We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Stayed 4 nights in Aug 2024

10/10 Excellent

ALEX V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

kamel

Stayed 3 nights in Jul 2024

2/10 Terrible

David Paul

Stayed 7 nights in Jun 2024

4/10 Poor

Natalie, beverly hills

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is awful
Stayed 5 nights in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service needs to improve
Stayed 5 nights in Jun 2024

10/10 Excellent

Angelo, Commerce City

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.
Stayed 3 nights in Apr 2024

10/10 Excellent

Raúl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing They just need a better beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra

Stayed 5 nights in Apr 2024

10/10 Excellent

Claudette

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip experience at Garza Blanca has been the most amazing experience our family had in a long time. The service, security, the food and facility amenities are more than a five start resort. This the perfect place for family with young children and friends. Our kids ages ranging from 10 to 6 yrs old. Garza Blanca gave us the attention is hard to get in the states or any other country. We were truly treated as a FAMILIA. Everyone works so hard to give you the best possible service. We are thankful for all the waitress, bartenders and staff. Muchísimas Gracias a Fernando, Oswaldo, Maria at Gourmet Hall. We enjoyed a fresh catch Sea bass 3 night out of our 5 nights. Sarai, Eduardo and everyone from the beach restaurant. Muchas Gracias por sus atenciones. Our home profession is based on science and finding a knowledgeable massage therapist is quite difficult sometimes. I highly recommend Nayeli for a massage therapist. Her magical hands and energy speaks volumes.
Stayed 5 nights in Mar 2024

10/10 Excellent

Craig

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. Would have liked more quality dining options.
Stayed 3 nights in Feb 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great! Food, service, staff, amenities all just wonderful!
Stayed 6 nights in Mar 2024

10/10 Excellent

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Stayed 7 nights in Mar 2024

10/10 Excellent

Haewon Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by the most courteous staff! The property is beautiful and exttemely clean - quite new and superbly maintained. Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak). Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night. Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard. There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive. Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance. They do promote time share presentations but you can opt to skip. The carousel at the front was a nice added feature!
Stayed 4 nights in Mar 2024

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Mar 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

LUIS

Stayed 3 nights in Feb 2024

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service service, staff, cuisine, room, grounds - the works. Would gladly stay again....jusy never through Expedia again.
Stayed 3 nights in Feb 2024

8/10 Good

li

Stayed 3 nights in Jan 2024

6/10 Okay

Nutan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024