Golden Parnassus All Inclusive Resort & Spa - Adults Only

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Parnassus All Inclusive Resort & Spa - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Buffet
On the beach, white sand, beach umbrellas, beach towels
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Club Room, 1 King Bed | View from room

Reviews

7.2 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Blvd. Kukulcan Km. 14.5, Retorno San, Miguelito, Lote 37, Hotel Zone, Cancun, QROO, 77500
  • Ballenas Beach
    5 min walk
  • Old Barn
    1 min walk
  • Cancun Bus Station ADO
    18 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

Deluxe Room, Lagoon View

  • 441 sq ft
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Club Room, 1 King Bed

  • 441 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Golden Parnassus All Inclusive Resort & Spa - Adults Only

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Golden Parnassus All Inclusive Resort & Spa - Adults Only's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Golden Parnassus All Inclusive Resort & Spa - Adults Only offers 214 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Golden Parnassus All Inclusive Resort & Spa - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Golden Parnassus All Inclusive Resort & Spa - Adults Only features an outdoor tennis court and an outdoor pool. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with wireless Internet access (surcharge).

This all-inclusive property also offers a fitness center, a sauna, and spa services. Guests can use the outdoor pool at a partner property.

Golden Parnassus All Inclusive Resort & Spa - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 11:30 AM.
Sumo - This restaurant specializes in Asian cuisine and serves dinner only.
Old Barn - This restaurant specializes in international cuisine and serves dinner and light fare. Open select days.
Pier 12 - This restaurant specializes in international cuisine and serves dinner only. Open select days.
Paradise - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 225 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 225 per day)
  • WiFi in public areas has a 1-device limit

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Barn
  • Paradise
  • Pier 12
  • Sumo

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant Shangri-La.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: MXN 225 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 225 per day (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Golden Parnassus
Golden Parnassus All Inclusive
Golden Parnassus Resort Adults All Inclusive
Golden Parnassus Resort
Golden Parnassus Resort All Inclusive
Golden Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Resort
Resort Golden
Golden Parnassus Resort Spa Adults Only All Inclusive
Golden Parnassus All Inclusive Resort & Spa - Adults Only Cancun

Golden Parnassus All Inclusive Resort & Spa - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 673 out of 1897 reviews" "
Rating 8 - Good. 452 out of 1897 reviews" "
Rating 6 - Okay. 306 out of 1897 reviews" "
Rating 4 - Poor. 203 out of 1897 reviews" "
Rating 2 - Terrible. 263 out of 1897 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gibtsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay more days the customer service team is always there for the food and drinks so good and the prices are great affordable prices thank you your business excellent service
Stayed 4 nights in Aug 2024

6/10 Okay

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is an older property. The room that I stayed in the door latch was broken. The room had an odor. Saturday night after making it back from the club, I tried to order 24 hr room service and they never answered the phone. The pool area was nice and the location of the property was great. I think the inside of the rooms needs to be updated, and there are a lot of things on the property that need updating.
Stayed 2 nights in Sep 2024

2/10 Terrible

Maria, Commerce City

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, and I stayed at the Hotel Golden Parnassus in room 114 during our vacation in Cancun. Unfortunately, our stay turned into a distressing experience due to a serious security breach within the hotel. To our horror we were robbed inside the roomand several valuable items were missing. We immediately reported the theft to the reception. The hotel sent Officer and Manager to investigate. We were informed that there were no security cameras covering the rooms and that only a few people had access to guest rooms. The hotel promised an internal investigation, which they said would take 24 to 48 hours. We felt utterly unsafe and unprotected during the remainder of our stay. To our disappointment, the hotel lacked adequate security measures, such as cameras in critical areas. We also felt that the hotel staff's response was inadequate and dismissive. I would strongly advise anyone considering staying at Hotel Golden Parnassus to think twice, especially if you value security and peace of mind during your vacation. no refund still.
Stayed 5 nights in Jul 2024

8/10 Good

Estrella Gonzalez

Liked: Cleanliness, staff & service
There is no air conditioning in the lobby or restaurants. The staff service is excellent. The beach is very good. Overall we had a great time. Very good food and drinks
Stayed 7 nights in Sep 2024

10/10 Excellent

Rajwinder

Liked: Cleanliness
Good
Stayed 3 nights in Sep 2024

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is really nice, clean, staff so kind, food options but the only thing I didn’t like is that the building inside doesn’t have A/C. The rooms do have A/C, but not the building. It’s open to give the beach type feel but it gets hot and humid. That is not to my like personally but it may be nice to other people.
Stayed 4 nights in Sep 2024

6/10 Okay

Dragana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Nighat A

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Marty

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed a lot of places in Mexico and this place has great staff everybody goes above and beyond for you❤️. Could use some updates and repairs. Beaches were perfect beautiful. Will return😎
Stayed 9 nights in Sep 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Amenities, property conditions & facilities
Need fix the telephone in room
Stayed 5 nights in Sep 2024

2/10 Terrible

Angela

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no air conditioning anywhere. Roaches in our room. The place is falling apart everywhere and the food was terrible. The beach was beautiful.
Stayed 4 nights in Aug 2024

8/10 Good

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

JULEE

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
i think if ur 45 and older you will like it but if your young please don’t waste your time here because extremely disappointed, the building is literally on its last lim staff is very nice food is ok and room is ok but the sheets and pillow are the worst literally i missed my own bed
Stayed 6 nights in Aug 2024

4/10 Poor

Heather Marie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
7 family members total, stayed Wed thru Wed. My 2nd time staying, 4th time for my mom and has gone downhill bad. Used to be gated and security guards at both entrance and exit, not anymore. 4 Rooms total, room temps no cooler then 77 degrees, no fans available. None of our phones worked so we couldn't order room service. Cockroach in one of the rooms. Website states 5 restaurants, but 1 is only opened on Wed & Thur, 1 is closed, 1 is a Crepe station and was only opened 3 nights. 1 has no air and was so hot inside you couldn't enjoy your food. Sumo was delicious but you can only eat the same food so many times. Outdoor activities have gone to no activities. They didn't do the foam party, no live band, no dance parties. They used to do pool volleyball multiple times a day, now it's once. Other than volleyball, one day they had poolside bingo. Not nearly enough umbrellas for around the pool. It's very hot and they only had 12 available for use and wouldn't bring us one out when asked for someone that gets sun poisoning very easy. Multiple guest complaints on how bad it has gotten, and they will never come back. One guest had stayed 6 times and said they are done; it has falling apart, and management doesn't seem to care. Only good thing was the service workers. Bar tenders, waitresses, waiters (Oscar is awesome), cooks, front door people, activities staff (Martin) and room cleaners. Will never stay again unless they make some upgrades/changes.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great food, easy check in, beautiful beach, great service, and everyone was very friendly. We will definitely be back!
Stayed 7 nights in Sep 2024

4/10 Poor

Shana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Alex, Alvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the view.
Stayed 4 nights in Aug 2024

8/10 Good

Aracely Almanza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value was great, the events were amazing as well. Food options were desirable and the beach options were great. The property was outdated however, it was very quiet due to be “Adults Only” so no kids crying around. The view from our room was also amazing, overall a great experience.
Stayed 5 nights in Sep 2024

2/10 Terrible

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This resort should be removed from Expedia- the only positive I can pass along is the staff is outstanding. But everything else was very subpar. Starting with the non working AC in nearly all the rooms- you can not get multiple room keys, the glass in out patio door was about to fall out because the sliding door was broken- the food was terrible, DO NOT GO TO THiS RESORT!
Stayed 8 nights in Aug 2024

2/10 Terrible

Paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was excellent as usual. Whole building needs Maintenace and upgrades. Only 1 elevator working, then that broke and was out for 3 plus hours. Limited dining available. We will not be back as we have stayed here 10 times and was extremely dissapoimted.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet all around
Stayed 5 nights in Aug 2024

4/10 Poor

Beatriz

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old
Stayed 8 nights in Aug 2024

4/10 Poor

Sheri, BATTLE CREEK

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a lot of repairs on building, this would be my fourth time coming and I still don’t see the repairs done and more things gone bad during the time I wasn’t there. The air conditioning for the whole building needs to be fixed. The highest it will go was like 78 degrees. The restaurants there’s five and at night time for dinner. They only have two of them open seems to be the same to open every night. They say that they have five restaurants one of them wasn’t even open when I went last time of year and a half ago, still not today. The telephones in your room don’t work so you can’t call for anything or room service. The last three times I went there entertainment was awesome. They’ve stopped almost all of those so it’s not really as fun to be there anymore. Hand the last three times I was there because the entertainment and that was so good made up for it being an older resort, but it’s going down down downhill, and I’m sad to say because some of the staff are so awesome and Martin he makes that place rock. But again a lot of the activities that he would be part of no longer are going on. My recommendation aren’t so good. Brought my family this time and I was embarrassed on some of the issues and the entertainment wasn’t there as I told them and told them about the places to eat to choose from. I also got hurt getting out of the pool and no staff member came to wrap my arm or give me ice. It was the people around me. I just couldn’t believe it all I can say is don’t go
Stayed 7 nights in Aug 2024

2/10 Terrible

Matthew

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! Very friendly and helpful. The food was subpar at best. The resort itself was in terrible condition. All the rooms, restaurants, and general indoor areas were very warm and muggy due to lack of sufficient air conditioning. We had to move rooms only to still have problems in other rooms. The rooms were very outdated and not very comfortable. In addition the 1 out of 2 elevators were out of order the whole time and at one point the 1 working elevator got stuck with someone stuck inside for about an hour and was completely out of order for a day or so, forcing everyone to use the stairs. The restaurants and activities were very limited and not at all what was advertised. We will mostly not be returning this resort.
Stayed 7 nights in Aug 2024

2/10 Terrible

Abdul Karim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old need remodeling
Stayed 4 nights in Aug 2024