Grand City Hotel - Near Market 28

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand City Hotel - Near Market 28

Terrace/patio
Shower, free toiletries, hair dryer, towels
Terrace/patio
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Av Yaxchilán 154 , Cancun, QROO, 77500
  • Plaza 28
    7 min walk
  • Las Palapas Park
    10 min walk
  • Beto Avila Baseball Stadium
    12 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

Suite

  • 474 sq ft
  • City view
  • Sleeps 4

Similar properties

About this property

Grand City Hotel - Near Market 28

3.5-star hotel in Downtown Cancun
This hotel features an outdoor pool, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Grand City Hotel - Near Market 28 offers 18 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Grand City Hotel - Near Market 28 features an outdoor pool, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Cancun hotel also offers concierge services, room service (during limited hours), and a front-desk safe. Onsite self parking is complimentary.

Grand City Hotel - Near Market 28 has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun

Grand City Hotel - Near Market 28 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 180 out of 362 reviews" "
Rating 8 - Good. 112 out of 362 reviews" "
Rating 6 - Okay. 40 out of 362 reviews" "
Rating 4 - Poor. 17 out of 362 reviews" "
Rating 2 - Terrible. 13 out of 362 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Laurence

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Gustavo Guajardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, solo le falta mejorar un poco la condición de los muebles como los sillones. Cerca de restaurantes y tiendas y la vida nocturna.
Stayed 5 nights in Jul 2024

6/10 Okay

Maria

Stayed 3 nights in Jun 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in
Stayed 1 night in May 2024

10/10 Excellent

Laura S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Feb 2024

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Feb 2024

8/10 Good

Maria Gisela Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and access to places I want to go to
Stayed 3 nights in Feb 2024

10/10 Excellent

DONGYONG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's so kindly.
Stayed 2 nights in Feb 2024

10/10 Excellent

gilbert

Traveled with partner
Liked: Staff & service, property conditions & facilities
The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
Stayed 21 nights in Jan 2024

10/10 Excellent

Tanisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Stayed 8 nights in Dec 2023

4/10 Poor

Oluwaseun

Traveled with family and small children, Traveled with family
Disliked: Amenities
Stayed 5 nights in Dec 2023

8/10 Good

Jiyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Brigid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room itself it was small and simple and had what I needed there is a cute bar down the street that I hung out at one night but it's across the street from the hospital and not exactly the greatest of neighborhoods. The tour buses don't come to this hotel so you either have to get an Uber or figure out how to walk to the nearest pick up spot. For my quick stay this was fine but if I was staying longer than two or three days I would definitely find somewhere more accommodating, closer to restaurants and transportation. I didn't have that much interaction with the staff but they were friendly, useful and spoke English.
Stayed 3 nights in Dec 2023

10/10 Excellent

Hakan

Stayed 4 nights in Dec 2023

8/10 Good

Stephanie, London

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond Josue

Liked: Cleanliness, amenities
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Stayed 5 nights in Oct 2023

8/10 Good

Fred

Stayed 3 nights in Sep 2023

10/10 Excellent

Robert, Rochester

Liked: Cleanliness, property conditions & facilities
The people are wonderful and very helpful!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Perfect
Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.
Stayed 1 night in Aug 2023

8/10 Good

Kelly

Stayed 3 nights in May 2023

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Feb 2023

8/10 Good

Patricio

Traveled with family
Disliked: Amenities
The rooms were spacious, the property look good with the exception that they are under construction and fail to mention it. The bed sheets were not changed every day and the cleaning person just limit to pick up the big stuff and make the beds. The staff was very polite, friendly and very helpful.
Stayed 4 nights in Mar 2023

8/10 Good

Cynthia L

Traveled with family
Liked: Cleanliness
Disliked: Amenities
At the time we booked we were excited about the pool. Once we arrived we saw MAJOR construction to the surrounding area of the pool as well as the room areas. So there was no pool access. It was some banging noises during the night. We were given the option of a refund but that was literally the only hotel in that area so we stayed. The room was very nice. Staff was really great. I adore boutique hotels. I would stay here again just to experience the pool area and the locals. Those things are very important to me.
Stayed 3 nights in Mar 2023