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Grand Oasis Cancun - All Inclusive

4.0 star property

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Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
Front of property
1 bedroom, minibar, iron/ironing board
Indoor wedding
Garden

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Laundry
  • Gym

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Grand Ocean View

Grand Ocean View | 1 bedroom, minibar, iron/ironing board

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

1 bedroom, minibar, iron/ironing board

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

1 bedroom, minibar, iron/ironing board

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.6 out of 5, Good, (1336)
$326 nightly
The price was $704
The price is $326 total
includes taxes & fees
The Pyramid Cancun By Oasis - All Inclusive

About this property

Grand Oasis Cancun - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1117 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Grand Oasis Cancun - All Inclusive features an outdoor tennis court and an outdoor pool. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 14 meeting rooms. Event facilities measuring 19063 square feet (1771 square meters) include a conference center. This Art Deco property also offers a casino, a fitness center, and a sauna. For a surcharge, an area shuttle within 16.5 km is available to guests. Complimentary self parking is available on site.

Grand Oasis Cancun - All Inclusive is a smoke-free property.

Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (19,063 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
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Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 358 out of 1575 reviews
Rating 8 - Good. 253 out of 1575 reviews
Rating 6 - Okay. 319 out of 1575 reviews
Rating 4 - Poor. 241 out of 1575 reviews
Rating 2 - Terrible. 404 out of 1575 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Grecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Rhe service was terrible only one bartender at all bars. The communication between stadf was horrible
Stayed 3 nights in Mar 2025

2/10 Terrible

Conrado

Disliked: Cleanliness, staff & service, property conditions & facilities
Was not able to check in until 7pm. Staff and food was terrible. I purchased all inclusive and it was not all inclusive . The fridge was empty not even water . No room service . No one to help with problems . The resort is garbage !
Stayed 1 night in Feb 2025

2/10 Terrible

LaShawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Stayed 5 nights in Dec 2024

8/10 Good

Ella

Liked: Staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Lance

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over an hour to check in-then upon arriving at our room, they were varnishing the furniture, the smell gave me an instant headache, gave us another room with 2 full size beds. Had no coffee pot and nothing in frig- took them two days to get a coffee pot and water and soda. The room was filthy and toothpaste behind the toilet and globs of hair on the wall- This is not an all-inclusive-you were limited on restaurants and bars where you can go. I could go on, but let me assure you, I will never patronize Oasis ever again.
Stayed 4 nights in Mar 2025

2/10 Terrible

Brigitte

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Virrginia

Traveled with partner
Disliked: Amenities
Well it was definitely false advertising for this resort if you wanted top accommodations you would have to book thru the hotel itself workers were friendly and super over worked Buffett were dirty or always the same we paid for all the other restaurants cheap booze let me see pools by stage looked like people pissed in them poor conditions it was definitely a huge disappointment will never go back oh here’s the kicker you can’t order room service until you change the bracelet do not go basic
Stayed 8 nights in Mar 2025

6/10 Okay

Dusti

Liked: Cleanliness
Stayed 10 nights in Mar 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great people is what make a place special. Kiddos to the housekeeping team, doormen, servers and bartenders.
Stayed 6 nights in Mar 2025

10/10 Excellent

ALICIA

Liked: Amenities
Nice
Stayed 5 nights in Mar 2025

6/10 Okay

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good variety of restaurants. Nice grounds. Rooms are in need of renovation and repair.
Stayed 4 nights in Mar 2025

4/10 Poor

Montserrat Souza

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very old place, the elevator wasn’t working most of the times and there was a lot of people using the installations that weren’t guests. The food was poor and not very diverse, some of the staff were not very polite and warming. For sure I wouldn’t go back, I don’t recommend unless you have a very tight budget.
Stayed 4 nights in Mar 2025

6/10 Okay

Bresia Lorena Deras

Traveled with family
Liked: Staff & service
The food was good. We upgraded to black wrist band so we had access to better restaurants. Lots of young crowds on spring break. The beach is rough. Overall I would not return.
Stayed 3 nights in Mar 2025

6/10 Okay

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Immediately after arriving we were greeting by hotel staff. And told this employee would help us to our room. He was basically trying to sell us another stay at the hotel and wanted us to come to a special breakfast the next day we we would receive a special gift after listening to a talk. I get the guy was just doing his job. We politely refused many times but he was very persistent. Just left a bad taste in my mouth about this hotel. Wouldn’t stay there again
Stayed 3 nights in Mar 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was quiet
Stayed 4 nights in Mar 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2025

8/10 Good

Elise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, beach is beautiful, food wasn't great but also only purchased the mid tear package. Workers were very nice and helpful
Stayed 4 nights in Mar 2025

6/10 Okay

Jensen

Disliked: Cleanliness, staff & service
Rooms had mold and not clean. Good food was hard to find, and the lines to get drinks were extremely long. Night life was fun, pools and ocean was nice. Best food was the Hippy Chic and the outdoor food court. Steak house was decent. If you vape, do not buy any from people or stores. They do not work. Use the vending machine by the pharmacy off the resort.
Stayed 7 nights in Mar 2025

2/10 Terrible

DAYMARA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That hotel is very dirty, the treatment of people is very ugly, they treat people badly, they don't clean the rooms, they just come in and make the bed and leave, I have photos of what I said, the food is terrible and, mind you, they are two hotels in one, but if they give you the blue handle, you can't do many things because the pyramid, which is another one next to the oasis, has more things than the one you pay to stay at. Also, I arrived early at the hotel and they didn't give me a room until 5 in the afternoon. The truth is, I will never return to that hotel again in my life. ese hotel esta bien sucio el trato a las personas son bien feas tratan mal a las personas no limpian las habitaciones solo entran y tienden la cama y se van tengo fotos de lo q digo la comida esta malisima y ojo son dos hoteles en uno pero si te ponen la manilla azul no puedes hacer muchas cosas por q el piramide q es otro q esta junto al oasis tiene mas cosas q donde tu pagas para estar tambien llegue temprano al hotel y no me dieron una habitacion asta las 5 de la tarde la verdad no regreso a ese hotel mas nunca en mi vida
Stayed 4 nights in Mar 2025

8/10 Good

Michelle M.

Traveled with family
Liked: Cleanliness, property conditions & facilities
The fridge was empty upon arrival Not full as advertised. I informed 5 different staff and still wasn't ever filled. House keeping constantly forgot to leave clean towels or beach towels. Other than that, the resort is beautiful. Pools are pretty clean, multiple food choices, and a 15min away from Isla Mall and other attractions.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosendo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!! We will be back !! We enjoyed every minute of it. Thank you
Stayed 4 nights in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Shinho

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very limited food option compare to pyramid which is basically same price resort. I requested room change or upgrade on the day that i checked in and front desk promised for room change on the second day but never happened. I reached out customer service but no reply ever from them. I wasted 3 days trying to change my room as i can hear other people staying beside me watching TV at 2am and talking on the phone late night when i was trying to sleep with my children.
Stayed 6 nights in Mar 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like anything
Stayed 4 nights in Mar 2025