Grand Oasis Cancun - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
Front of property
On the beach, white sand, beach towels, beach massages
Front of property
On the beach, white sand, beach towels, beach massages

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Spa
  • Air conditioning
  • Laundry

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪8 min walk‬
  • Iberostar Cancun Golf Course
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Grand Oasis Cancun - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1117 accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Grand Oasis Cancun - All Inclusive features an outdoor tennis court and an outdoor pool. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 14 meeting rooms. Event facilities measuring 19063 square feet (1771 square meters) include a conference center. This Art Deco property also offers a casino, a fitness center, and a sauna. For a surcharge, an area shuttle within 16.5 km is available to guests. Complimentary self parking is available on site.

Grand Oasis Cancun - All Inclusive is a smoke-free property.

Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (19,063 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 332 out of 1489 reviews" "
Rating 8 - Good. 249 out of 1489 reviews" "
Rating 6 - Okay. 291 out of 1489 reviews" "
Rating 4 - Poor. 232 out of 1489 reviews" "
Rating 2 - Terrible. 385 out of 1489 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

John, Pitman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
that you had to upgrade for better food
Stayed 4 nights in Oct 2024

8/10 Good

Elaine

Stayed 4 nights in Sep 2024

4/10 Poor

Leticia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities no up keep. Room not maintained and old. Elevators don’t work. Have to upgrade for nicer access to restaurants
Stayed 5 nights in Oct 2024

4/10 Poor

Mirtha

Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Minar

Stayed 4 nights in Sep 2024

8/10 Good

Anatoliy

Traveled with family and small children
Liked: Cleanliness, staff & service
Good
Stayed 9 nights in Oct 2024

4/10 Poor

Guillermo

Traveled with family
Disliked: Cleanliness
I have gone two times before to this resort which made me come for the third time. But instead of maintaining the expectations it was actually the opposite. Their standing plummeted, they assigned me a room with a malfunctioning air conditioner with them having knowledge of that room not being adequate for people to stay in and especially for elderly people who which I came with. When I went and asked for them to change our room or at least fix it they told us that they couldn’t do anything and made us stay in the room in the tropical weather of Cancun with ELDERLY people. And the reason I know they knew the room was not adequate for people was because they did sent someone the next day to fix it and I asked what had happened he responded that he was amazed they let people in because the previous day before we arrived a pipe broke. We stayed in the room, with them having obviously extra rooms, due to them having half the resort closed down for their own savings.
Stayed 5 nights in Oct 2024

6/10 Okay

Faezeh

Most chairs and beds by the oceans were available only by the rent. No help with luggages. I have to wait one hour for my room to check in at 4 pm . They had no ready by 3 pm .
Stayed 3 nights in Oct 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Brian M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Tania

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place for locals to go to. Its a one star, the hotel is dark, rooms are ugly, nasty, everything is old and broken. I do not recommend it.
Stayed 4 nights in Oct 2024

4/10 Poor

chanel

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

paula Zuriam

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and people. Entertainment was good. Beach was beautiful.
Stayed 4 nights in Sep 2024

2/10 Terrible

Mhugsdie

Traveled with family and small children
Stayed 1 night in Oct 2024

2/10 Terrible

Kareem

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked ocean view but was given pool view when i arrived. Showers flood extremely easily. Room was on 6th floor and Elevators did not work. If you have a stroller extremely inconvenient. Food options very limited must book with pyramid to have access to all food options. Will stay at a different location next time I go to Cancun.
Stayed 4 nights in Oct 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Manuela

Food and drinks not good.
Stayed 5 nights in Sep 2024

2/10 Terrible

Jodian

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sanita M

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Where do you being with this place the views are the only thing that is amazing. The hotel sucks and don’t get me started with the staff they are the most rudest people ever. The food suck if you want good food you have to pay an extra charge for everything I would never go back there
Stayed 5 nights in Sep 2024

6/10 Okay

Careene

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
A few cleanliness things would have made this property a lot better. Did not like the "push" for the Oasis membership. Felt quite deceived - was told it was a tour and free breakfast / massage only to then spend half a day (in our 4 day trip) in a presentation. Gustavo however was incredible - very friendly server who made us feel special.
Stayed 4 nights in Sep 2024

8/10 Good

Rommel Pagaduan, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

vinay

Stayed 1 night in Sep 2024

8/10 Good

Claudia

Stayed 3 nights in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 % recommend
Amazing customer service
Stayed 1 night in Sep 2024

6/10 Okay

Hussein

Stayed 3 nights in Aug 2024