Grand Oasis Cancun - All Inclusive

4.0 star property

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Exterior
1 bedroom, minibar, iron/ironing board
10 bars/lounges, swim-up bar, poolside bar, beach bar
Front of property
Indoor wedding

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Spa
  • Laundry
  • Gym

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Grand Oasis Cancun - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1117 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Grand Oasis Cancun - All Inclusive features an outdoor tennis court and an outdoor pool. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 14 meeting rooms. Event facilities measuring 19063 square feet (1771 square meters) include a conference center. This Art Deco property also offers a casino, a fitness center, and a sauna. For a surcharge, an area shuttle within 16.5 km is available to guests. Complimentary self parking is available on site.

Grand Oasis Cancun - All Inclusive is a smoke-free property.

Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (19,063 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 368 out of 1622 reviews
Rating 8 - Good. 259 out of 1622 reviews
Rating 6 - Okay. 326 out of 1622 reviews
Rating 4 - Poor. 252 out of 1622 reviews
Rating 2 - Terrible. 417 out of 1622 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, DENTON

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Teresa Marie Borchard

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks were horrible had to go on a mission to blend drinks. Areas were dirty staff hardly tended you you. All the vines looks as they are making water. Mixed drink were just horrible! I’ve been to this hotel over 3 times and it has been going down hill. They keep it up and it will be just another oasis that didn’t make it.
Stayed 6 nights in Apr 2025

10/10 Excellent

ALEXANDER, freeport

Stayed 6 nights in Apr 2025

2/10 Terrible

Alen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty- rooms not clean very old you can smell the mold Limited restaurants
Stayed 5 nights in Apr 2025

4/10 Poor

Bilma, Stamford

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
The housekeeper was horrible and very rude, I submitted my complaint to the hotel, but apparently they won’t review since I didn’t receive any note or response. You should take this hotel out of the network.
Stayed 4 nights in Apr 2025

8/10 Good

Tanya Georgieva

Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Definitely will go back.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 8 nights in Apr 2025

10/10 Excellent

Cristel

Stayed 5 nights in Apr 2025

2/10 Terrible

Cristel

Stayed 3 nights in Apr 2025

4/10 Poor

Sikandar

Stayed 4 nights in Apr 2025

2/10 Terrible

Garima

Traveled with family
Disliked: Property conditions & facilities
It was absolutely horrible experience. I would not recommend this to anyone travelling with child. They have one elevator that is shared between visitors and service staff which results in really long wait time. They do not have room service whatsoever even if you are ready pay extra. Food is not that great. Staff is horrible. They roll eyes at you and looks very angry all the time.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mohammad

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Please be aware they consider a child over 12 years an adult. So they charge a child as adult. Room is very outdated and definitely a plumbing issue. Property smells like paint thinner. There was a cockroach in the hallway. I reported it to guest services and their response was we just fumigated the property. Limited food options. Very poor quality food.
Stayed 4 nights in Apr 2025

2/10 Terrible

Joe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would not recommend this hotel at all. They charged us 600$ Canadian for an upgrade to get the black wrist band but we still had to pay for any bed near the pool. We also could not get into any restaurants which they said we would be able to. If we didn’t book a table days in advance. We also payed the full upgrade price and did not get an upgrade on our room. We talked to some people who got a free upgrade but for some reason they pick and choose who they charge.
Stayed 4 nights in Apr 2025

8/10 Good

Gladys

Traveled with family and small children
Liked: Staff & service
The rooms are old, need update, we to ask the housekeeping all the time for the towels, soap, shampoo, bc they never put new ones, even if they are empty, the food was okay, the pool is awesome, the view of the ocean and the beach are very cool, perfect for good pictures, i can tell this resort its more for adults, than for families!!!
Stayed 5 nights in Apr 2025

6/10 Okay

Fearence

Stayed 4 nights in Apr 2025

8/10 Good

Precious

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place.
Stayed 5 nights in Apr 2025

4/10 Poor

Abel Armando Gonzalez

Traveled with family
The room was old and dirty, nothing in the fridge to drink I call and nobody came to fill it up
Stayed 3 nights in Mar 2025

8/10 Good

Kayleen

Stayed 3 nights in Apr 2025

2/10 Terrible

Brandon Ortiz

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Mario Alberto Alonso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Debora

Traveled with partner
The stay @ oasis was a bad experience first of all is not all inclusive, the place needs to be remodel is dirty rooms are smelly and my sink had hairs the blankets for the bed had red stains. The employees are rude the food is not fresh we got there and the second day there my husband got sick from his stomach by the way my husband was not the only 1 sick from his stomach please be careful I don’t recommend this place to anybody. We will never go back to oasis :(
Stayed 6 nights in Apr 2025

10/10 Excellent

rebecca, syracuse

Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was not very good. Maintenance is needed and there was a lot of cups and trash around pool in bushes and under bridges that didn’t get picked up the whole week.
Stayed 7 nights in Mar 2025

8/10 Good

Kaimana

Stayed 4 nights in Mar 2025