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Grand Oasis Cancun Todo Incluido

5.0 star property

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January 2025

Photo gallery for Grand Oasis Cancun Todo Incluido

Outdoor pool
Restaurant
On the beach, white sand
Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis | View from room
Outdoor wedding area

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Spa
  • Gym
  • Air conditioning

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • MakiTaco
    1 min walk
  • Cancun Bus Station ADO
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

View all photos for Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis | Laptop workspace, blackout drapes, iron/ironing board

Grand Ocean View Room, hasta 2 niños comen y se hospedan gratis

  • 222 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Standard Non Refundable Room, hasta 2 niños comen y se hospedan gratis

Laptop workspace, blackout drapes, iron/ironing board

Grand Standard Non Refundable Room, hasta 2 niños comen y se hospedan gratis

  • 226 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis | Laptop workspace, blackout drapes, iron/ironing board

Grand Garden Terrace Room, hasta 2 niños comen y se hospedan gratis

  • 226 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Standard Room, hasta 2 niños comen y se hospedan gratis

Laptop workspace, blackout drapes, iron/ironing board

Grand Standard Room, hasta 2 niños comen y se hospedan gratis

  • 226 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View Room, hasta 2 niños comen y se hospedan gratis

Laptop workspace, blackout drapes, iron/ironing board

Grand Sunset View Room, hasta 2 niños comen y se hospedan gratis

  • 226 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About this property

Grand Oasis Cancun Todo Incluido

5-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun Todo Incluido's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Grand Oasis Cancun Todo Incluido offers 1378 accommodations with complimentary bottled water and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides wireless Internet access for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a marina are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sensoria. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Grand Oasis Cancun Todo Incluido is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Grand Oasis Cancun Todo Incluido features a marina and an outdoor tennis court. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 8 bars/lounges and a swim-up bar. Wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center and a meeting room. This all-inclusive hotel also offers an outdoor pool, a nightclub, and a fitness center. Complimentary self parking is available on site.

Grand Oasis Cancun Todo Incluido has designated areas for smoking.

Grand Oasis Cancun Todo Incluido has 8 restaurants on site.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
In-room minibar (some restrictions)

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • Free self parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Marina
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Oasis Cancun Lite Resort
Oasis Lite Resort
Oasis Cancun Lite All Inclusive
Oasis Lite All Inclusive
Oasis Cancun Lite All Inclusive All-inclusive property
Oasis Lite All Inclusive All-inclusive property
Oasis Cancun Lite
Oasis Lite Inclusive inclusiv
Oasis Cancun Todo Incluido
Oasis Cancun Lite All Inclusive
Grand Oasis Cancun Todo Incluido Hotel
Grand Oasis Cancun Todo Incluido Cancun
Grand Oasis Cancun Todo Incluido Hotel Cancun

Grand Oasis Cancun Todo Incluido Reviews

Reviews

5.4
Rating 10 - Excellent. 63 out of 496 reviews" "
Rating 8 - Good. 92 out of 496 reviews" "
Rating 6 - Okay. 101 out of 496 reviews" "
Rating 4 - Poor. 93 out of 496 reviews" "
Rating 2 - Terrible. 147 out of 496 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hilda

Stayed 5 nights in Jul 2022

2/10 Terrible

Ramon

Traveled with family
Disliked: Staff & service
This place costumer service is awful , will cancel your reservation if you don’t check in on time so if you flight is delayed which is out of your control you loose all your money . I paid for 5 nights and I called the hotel to notify them and they didn’t care and wouldn’t refund me my money . Expedia costumer service stated they should of not cancel my reservation .
Stayed 5 nights in Jul 2022

2/10 Terrible

Roggers, Dallas

Traveled with family
Disliked: Staff & service
Staff was really rude in person, before it i try contact them and they didnt answer the my phone call, they didnt reply my whats up. Also when I arrive in the hotel they didnt answer any of my questions, and asked me to contact expedia to help me with everything. in the other words, or you book direct by their web site or they didnt support your. They dont care about customer satisfaction if you are a expedia customer
Stayed 3 nights in Jul 2022

10/10 Excellent

Everardo

Stayed 4 nights in May 2019

2/10 Terrible

David Nunes

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst all-inclusive resort I have ever stayed in Mexico. I have never had such a bad experience. My girlfriend and I visited in early August 2021. For starters the place was udner staffed but given the nature of the pandemic it was understandable but regardless the staff was rude which is so different than the norm in mexcio. The buffets woom 30-60 mins every morning to enter for breakfast. The Food was rather cheap and low quality. The snack bars around the pools had the most horraneous options I ahve ever seen. There ould be giant tubs of pre-cooked chicken tenders that would just lay there all day until people ordered them. The drinks at this resort were beyond terrible. There was no premium liquor what so ever and all that the rest used was cheap local booze. They never measured their drinks which made the cocktails so strong it was unenjoyable. The rooms were the worst part of this all. The shower did not go past a luke warm heat, I woke up with bed bug bites almost every night, the cleanign service would only come clean the rooms once every two nights, there was no safe to lock your valuables up and the AC was broken so unless you left it at full blast it would be an incredibly loud noise that made it hard to sleep, so we went to bed in MEXICO with sweaters and sweat pants. Lastly, the beach was covered in algae. Please for the sake of your hard-earned dollar NEVER and I mean NEVER visit this resort. It was a great location 20 years ago but not anymore.
Stayed 6 nights in Aug 2021

2/10 Terrible

Lukasz

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We purchased threw orbitz Allexclusive and when we got to check in they told us we don’t have anything we are Beaty upset and demanding some of our money back for a falls advertisement
Stayed 4 nights in Sep 2021

2/10 Terrible

Imelda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed that I purchased for all inclusive through Orbitz snd nothing was included! False advertising. Also the hotel gave room access to our room to a whole another family!
Stayed 4 nights in Sep 2021

2/10 Terrible

LIDIA

Stayed 6 nights in Aug 2021

6/10 Okay

Elmis

Traveled with partner
Stayed 4 nights in Aug 2021

2/10 Terrible

Elhadj Hadjar, Astoria

Stayed 6 nights in Aug 2021

2/10 Terrible

Maria

Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The pool and beach were very nice. We enjoyed the adult pools. The beds there were nice. We were disappointed at most everything else. - They were missing two toliet seats at a restroom. -We waited approximately 2 hours to check in. - All inclusive means that breakfast was included. We needed to spend approximately $700 more to include the other meals and drinks. I have never gone to an all-inclusive resort that just included breakfast. -The bathroom had a frosted block wall between the toilet and the bed. I ended up using the restroom with the light out so the other person could see me. - It states that refrigerator is stocked, but if you want more of anything you have to pay for room service to bring it. This includes water which is needed to brush with. -Service was slow at all but one restaurant. The Italian restaurant had excellent service. -The restaurants were out of ice most days. -There was a sign saying that they were not responsible for theft and to use the safe. The safe did not have a lock and I heatd on our last day you had to go to the desk and buy a lock.
Stayed 5 nights in Jul 2021

2/10 Terrible

Elsie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid all inclusive to Expedia & hotel said no
Stayed 4 nights in Jul 2021

4/10 Poor

DanielPaz, CDMX

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2019

10/10 Excellent

Ricardo, Pereira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem. Todo fue estupendo. Creo que vanos a volver.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

RALPH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing thanks to Oscar
Stayed 3 nights in Oct 2019

6/10 Okay

Marysol

Liked: Staff & service
Disliked: Room comfort
Terrible food, good service
Service is great, all the people are super kind and helpful. The common areas are fine, entertainment is fine, Pool is great, beach is great. But when it comes to food, please be advised that it is absolutely horrible, all of the restaurants are bad, but the buffet is the worst. So disgusting.
Stayed 3 nights in Oct 2019

2/10 Terrible

Stacey, Columbus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool wasvery nice but the rooms was low budget with roaches. The air in the room hardly worked and the refrigerator wasn't cold
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Reception service and some restaurants. apart they never mentioned that they were remodeling the hotel that I wanted to stay.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again. The place did not have air condition. it had water coolers and the beds were moist almost wet and it stunk.
Stayed 4 nights in Aug 2019

6/10 Okay

Latishma

Traveled with group
Liked: Cleanliness, amenities
The hotel was beautiful & most of the staff was very friendly the others just rude. Food was not the greatest on this resort sadly because it was an all inclusive so I had to go out of the way to buy food elsewhere. Also the room keys barely worked I had to go to the front desk twice so they can switch me out new keys . But if you want a cheap relaxing trip to Cancun this is the place ! You get what you pay for !
Stayed 4 nights in Aug 2019