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Grand Palladium Select Costa Mujeres - All Inclusive

4.0 star property

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Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

Sundeck
On the beach, white sand, sun loungers, beach umbrellas
10 bars/lounges, swim-up bar, poolside bar, beach bar
Aerial view
Junior Suite Beachside | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    ‪5 min drive‬
  • Punta Sam Ferry Terminal
    ‪7 min drive‬
  • Mujeres Beach
    ‪14 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪116 min walk‬

Room options

View all photos for Junior Suite Garden View

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

  • 710 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View

  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About this property

Grand Palladium Select Costa Mujeres - All Inclusive

4-star Costa Mujeres property close to Playa Mujeres Golf Club
Catch some rays at the beach or spend the day relaxing at Grand Palladium Select Costa Mujeres - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Grand Palladium Select Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Grand Palladium Select Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Grand Palladium Select Costa Mujeres - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary covered self parking and covered valet parking are available on site.

Grand Palladium Select Costa Mujeres - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Grand Palladium Select Costa Mujeres - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1005 reviews
Rating 8 - Good. 204 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 74 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

C. Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is one of the nicest I've ever stayed at. The quality of the room, the facilities around the resort. Fantastic. Clean. Great service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wes

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 4 nights in Nov 2024

8/10 Good

Justin Thomas, St catharines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Carlos

Liked: Property conditions & facilities
The property was nice however the quality of food and drinks at times was average at most. We stayed for 8 nights buffets pretty much had same food everyday. We payed for upgrade room with premium services however their special restaurants had mostly same type of food and basic sections. Alcohol level at most was average even though we booked a premium level. The highest level in tequila was don julio reposado at most. They did have some higher level alcohol but was at extra charge. One reason I booked a family selection level room was for the amenities and premium food and alcohol which was never provided.
Stayed 8 nights in Nov 2024

4/10 Poor

Isaac

Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness of the resort itself
Stayed 3 nights in Nov 2024

8/10 Good

Xinjie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience all the way around!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mable

Stayed 3 nights in Oct 2024

10/10 Excellent

Tareq

Stayed 7 nights in Oct 2024

2/10 Terrible

rebeca

Disliked: Staff & service, property conditions & facilities
Our experience at this hotel was disappointing. The staff was unfriendly and unaccommodating, which made our stay far from pleasant. The food quality was mediocre at best, lacking the variety and flavor we’ve experienced at other all-inclusive resorts. Despite being only 8 years old, the property appeared run down and poorly maintained. Additionally, the air conditioning was inadequate, making it difficult to stay comfortable. Overall, this was one of the worst experiences we’ve had in terms of customer service.
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice property. Food was ok. Drinks watered down for the most part. They dropped our luggage in water and we had to fight them for a credit. They ended up giving us complementary spa passes. They call you at 9:30 am just to check on you but in reality we needed to sleep in. Also got food poisoning on one of the days. Can’t pinpoint what it was exactly.
Stayed 7 nights in Oct 2024

6/10 Okay

Serkan

Liked: Cleanliness, staff & service
We liked the downtown area and the family select areas and butler service. We did not like the shows, food, service, and the quality of alcohol was marginal.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ganesh, Ocala

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and respectful
Stayed 7 nights in Aug 2024

6/10 Okay

Kaneshia

Traveled with family
Disliked: Staff & service, amenities
I use to love Grand Palladium Brand, and we had a lovely time and experience in October 2023. Our most recent trip, stay at Family Selection Grand Palladium, was not pleasant at all. The customer service was horrible and I had to contact front desk twice due to the lack of customer service . We didn't get assigned a butler, until being at the resort over 12 hours. We will never stay again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Israel Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Exceptional Service at Grand Palladium Costa Mujeres** We just returned from an unforgettable stay at the **Grand Palladium Costa Mujeres**, and I have to share how incredible the service was! From the moment we arrived, we were greeted with warm smiles and personalized attention that made us feel right at home. The staff went above and beyond to ensure we had everything we needed, whether it was dining at the amazing restaurants, enjoying poolside drinks, or relaxing at the beach. Every detail was taken care of with such care and professionalism. Special shoutout to the whole staff who made our trip even more special with their friendly and attentive service! If you’re looking for a vacation with luxury, comfort, and service that truly stands out, I highly recommend the Grand Palladium Costa Mujeres. Can’t wait to go back!
Stayed 8 nights in Oct 2024

10/10 Excellent

Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a nice area with several options for families or couples, the beach is great, and the people super friendly - good food and quality drinks.
Stayed 3 nights in Oct 2024

8/10 Good

Maria E

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Ryan

Traveled with group
Disliked: Amenities
Stay was only okay. For the price, it should have had better food, more open restaurants and reservations available, better service and better maintained rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Stay at Grand Palladium Costa Mujeres Resort & Spa I recently had an unforgettable stay at Grand Palladium Costa Mujeres Resort & Spa, and everything was fantastic. The room was spacious, modern, with a stunning ocean view, a super comfortable bed, and a very well-equipped bathroom. The staff were incredibly friendly, and the service was attentive. The spa, in particular, provided a truly relaxing experience. The resort has several pools, a clean private beach, and a variety of entertainment activities. The food was delicious, especially the seafood and Mexican cuisine at La Adelita restaurant. If you’re looking for a top-tier resort with exceptional service, Grand Palladium Costa Mujeres is the perfect choice!
Stayed 3 nights in Sep 2024

8/10 Good

Julia Adrianna

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Mariana

Traveled with family and small children
Liked: Cleanliness, amenities
Unfortunately some personal didn’t attend my expectations
Stayed 4 nights in Sep 2024

10/10 Excellent

Hryhoriy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying there
Stayed 3 nights in Sep 2024

10/10 Excellent

Tetiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024