Grand Park Royal Cancun - All Inclusive

4.0 star property

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Photo gallery for Grand Park Royal Cancun - All Inclusive

On the beach, sun loungers, beach towels
2 outdoor pools, pool umbrellas, sun loungers
Royal Master Suite Hot Tub | Free minibar, in-room safe, desk, laptop workspace
Royal Master Suite Hot Tub | Free minibar, in-room safe, desk, laptop workspace
Royal Master Suite Hot Tub | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Master Suite

  • Ocean view
  • 786 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite Hot Tub

  • Ocean view
  • 1023 sq ft
  • Sleeps 2
  • 1 Queen Bed

Master Suite Ocean Front

  • Ocean view
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Royal Suite Hot Tub

  • Ocean view
  • 1109 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Ocean View Double

  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front King

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Superior Ocean Front Double

  • Ocean view
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

Royal Suite King Hot Tub

  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

  • Ocean view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Villa Deluxe

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front Doble

  • Ocean view
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

Royal Suite Doble Hot Tub

  • Ocean view
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 527 sq ft
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 926 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Swim up King

  • Ocean view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

Villa Junior

  • Sleeps 4
  • 2 Queen Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Twin Room Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Deluxe

  • Sleeps 4
  • 2 Queen Beds

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Quadruple Room Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa Master

  • Sleeps 2
  • 1 King Bed

Twin Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe

  • Sleeps 2
  • 1 King Bed

Double Room Luxury With Beach View

  • Beach view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

Grand Park Royal Cancun - All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request.
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive features a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 7535 square feet (700 square meters) include conference space. This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite self parking and valet parking are complimentary.

Grand Park Royal Cancun - All Inclusive has designated areas for smoking.

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
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Grand Park Royal Luxury Resort All Inclusive
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Park Royal Resort Inclusive
Park Royal Cancun Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1176 out of 2343 reviews
Rating 8 - Good. 605 out of 2343 reviews
Rating 6 - Okay. 285 out of 2343 reviews
Rating 4 - Poor. 140 out of 2343 reviews
Rating 2 - Terrible. 137 out of 2343 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a VIP room and were treated like royalty. Our butler took care of everything for us. We didn’t need to make dinner reservations and we had a daybed near the ocean or by the pool every day for free. Everywhere and everything was clean, food was fresh and the bread was amazing. We ended up never leaving the hotel. Everything was there, so much to do and see. Loved just hanging out on our terrace too. The view was amazing. We will definitely be back!
Stayed 4 nights in Feb 2025

4/10 Poor

Kinnetha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think there was a lack of staffing, room cleaning came around at 9 p.m. The food at best was fair, have visited here a few times in the past, but this was terrible, won’t be going back
Stayed 7 nights in Jan 2025

10/10 Excellent

Timothy, Waukee

Stayed 7 nights in Feb 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from 8 nights at Grand Park Royal Cancun and all I can say is WOW! We were absolutely blown away in the best possible way. The property is gorgeous. There is a little bit of construction and updating going on at the resort, but we didn’t find that it impacted our stay at all. The staff was also incredible. I would like to give special shout outs for a few people: our butler Jessica was kind and prompt with all our requests for dinner and cabana reservations, and she tried to help when my boyfriend lost his debit card. Truly a remarkable person. The bartenders Erika and Alexander made some of the best margaritas around and never let us go thirsty, with prompt friendly service. Miguel at the taco stand got us to try some fabulous different taco varieties and was always friendly. The day time server at the steak house (I can’t remember his name!) was really remarkable, friendly, and kind. Finally, the housekeeping and turndown staff!! Our room was always in pristine condition, wine was brought fresh to the room everyday, and we were even blessed with a little rose petal surprise one day after coming home from an excursion. I can’t thank this resort enough, and I hope they know they have a repeat customer for life! ✨✨✨✨ 10/10.
Stayed 8 nights in Feb 2025

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service
Food and ala carte were great. The staff were fantastic except for the front desk. We had many issues during our stay and the front desk did nothing to help. Security was bad. Beach sellers used the stairs to the hotel as a hide away and the bushes by the premier tower as a bathroom. Everyday we were approach about membership. 2 or 3 times a day it became sickining. We will never recommend or go back to this Hotel. Been to Mexico many times. For a two week holiday this was by far the worst.
Stayed 14 nights in Jan 2025

8/10 Good

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge is not-so-cleverly disguised. They are more recruiters for Time Share/Club Members than anything else... I found this to be a huge turn off. Before you get to go to your room (after) a long day of travel, the hotel will very deviously set you up with one of these concierge types, they'll take you on a tour of the grounds (why?) and arrange for you to attend a presentation. Other than that, the resort is well kept, clean, and comfortable. Serving staff in the a la carte's is exceptional! Maid staff - also exceptional! Massive beach area! Pool serving staff excellent (Erika)! They do offer golf cart rides for those with mobility issues - be warned: this resort is spread out with a couple inclines and you're walking on stone paths, but easy figure out the lay of the land. I'd say overall, slightly above average - with a few quirks. The Italian restaurant has great service, atmosphere, and salad bar, but the main courses are 6.5/10 at best.
Stayed 7 nights in Feb 2025

8/10 Good

Michelle Ngah Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Venkata Raja Shekar, Edmond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views of the ocean from the room. Food options were good. Staff was very friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given the wrong room initially so spent the first night in a lower grade room before moving the next day. We weren’t notified ahead or compensated in any way. Food was ok. I’ve had better at other resorts. But overall it was my favorite of the resorts we’ve been to in Cancun. My wife and I are there to have a quiet, relaxing week. And this resort fulfills that. If you’re there to party, skip this place. But if you want a clean, quiet, uncrowded resort that’s easy to get reservations/no wait for meals/easy to get sun chairs, this is a great resort. Our swim up was awesome. Overall even with the messed up first night, I was happy with our choice
Stayed 6 nights in Feb 2025

8/10 Good

Aderinsola

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the resort, the staff was very helpful with planning trips outside the resort
Stayed 5 nights in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They are happy to see you when you arrive, but if you don’t want to go to the presentación they do a 360” face turn around like if they don’t want you there this this Is my third time. I stay there in the hotel, but this time I felt different. I go to relax. Enjoy my vacation for them to leave me alone. If I say no it’s a no, and they should be treating you the same all the time.
Stayed 6 nights in Jan 2025

6/10 Okay

Karen Mary

Liked: Cleanliness, staff & service
Stayed 10 nights in Jan 2025

8/10 Good

Troy Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Pauline, windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent, professional, pleasant staff. Food in buffet area ok. Hotel is old but I did notice efforts to improve the overall appearance
Stayed 5 nights in Jan 2025

10/10 Excellent

Stysha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options for food and recommendations. Hours of service and restaurants are convenient. Distance to shopping, outside bars and entertainment are near by. Rooms are clean and beautiful. All staff throughout the hotel are very friendly and helpful. YAJAHIRA from guest services made our stay extra special and easy with everyday updates of hotel activities and helping with my romantic dinner on the beach for my proposal. I would highly recommend and stay here again.
Stayed 5 nights in Jan 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, our butler Yajahira was nothing but amazing. The property and rooms were very clean. The beach was beautiful. We would have given a 5 star rating but unfortunately the food wasn’t the best. Good options nearby if you want to go off resort and pay.
Stayed 10 nights in Jan 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew Cameron

Stayed 7 nights in Jan 2025

8/10 Good

Judith May Nicolle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great size resort for walkability. Staff and service was great. Not very many dining options but Oriental and Italian restaurants were terrific. Pools are too cold and the hot tub was barely warm. Ocean is often too rough for swimming here. If you just want to relax, eat and imbibe, this is your resort
Stayed 7 nights in Jan 2025

8/10 Good

Tanvir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Oceanview from the room, clean, good food. good pool, buffet restaurant staffs need to be more friendly. Not enough entertainment in the resort.
Stayed 5 nights in Dec 2024

8/10 Good

Trevor

Stayed 7 nights in Jan 2025

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
The property is under renovation including one tower and the main pool/hot tub. Most all of the staff are wonderful and very friendly, especially our butler Jessica. But upon checkin there’s a very heavy pressure to sit for a membership club sales pitch,, and that push continues for most of your stay if you don’t do it on your first day. It’s fine to offer the opportunity, but it felt really pushy and as though you didn’t have an option but to sit through it. One of the restaurants was closed throughout the whole stay, and others closed periodically for private parties (one of which we were invited to as part of our Expedia VIP experience). The fire show was really nice. The beach is absolutely gorgeous.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Dec 2024