Grand Park Royal Cancun - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Sports facility
Exterior
Deluxe Ocean View | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All inclusive
  • Hot Tub
  • Pool
  • Gym
  • Room service

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    13 min walk
  • El Mirador
    1 min walk
  • Cancun Bus Station ADO
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Deluxe Ocean View King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 890 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Royal Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front King

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Ocean Front Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite King

  • 890 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa Deluxe

  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 670 sq ft
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 870 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Swim up

  • 700 sq ft
  • Ocean view
  • Sleeps 4

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About this property

Grand Park Royal Cancun - All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request.
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive features a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 7535 square feet (700 square meters) include conference space. This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite self parking and valet parking are complimentary.

Grand Park Royal Cancun - All Inclusive has designated areas for smoking.

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
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Grand Park Royal Caribe All Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1160 out of 2358 reviews" "
Rating 8 - Good. 603 out of 2358 reviews" "
Rating 6 - Okay. 301 out of 2358 reviews" "
Rating 4 - Poor. 145 out of 2358 reviews" "
Rating 2 - Terrible. 149 out of 2358 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, service and food was really great here! The waiters at each restaurant were very attentive and the maid service was also very good and cleaned the rooms and made the bed every single day. Our butler Jessica was amazing and helped make our reservations for dinner every night and reserve a cabana. I would stay here again!
Stayed 1 night in Sep 2024

4/10 Poor

Carmelo

Stayed 7 nights in May 2024

10/10 Excellent

Jose armando Olivero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Smithie Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the facilities, all staff were excellent and i hate that im currently flying back to live in a spare room at a pub right now instead of staying there for the rest of the year
Stayed 10 nights in Sep 2024

8/10 Good

Aakash

Liked: Cleanliness
Stayed 7 nights in Sep 2024

10/10 Excellent

Honest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views,friendly stuff and amazing concierge assistant Yajahira,she really goes the whole way to make the stay an experience of a lifetime.
Stayed 4 nights in Sep 2024

6/10 Okay

Fernando

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Food was average without too many options.
Stayed 5 nights in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First day the staff wanted me to meet with them for their perks program. I wasnt interest. They continued.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff! Everyone was so friendly and welcoming
Stayed 14 nights in Sep 2024

6/10 Okay

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great. Once you get there you're always trying to sell you a timeshare. But that's in every hotel in Cancun. The room was okay we got Ocean View it was very clean. But the AC wasn't working, my friend had to upgrade her room and paid extra $200 to get another room but I seen was still not working perfectly. Food is okay but not great. Buffet food is mostly American food when we go to Mexico we want to eat Mexican food not American food like hash browns and pancakes we want tamales right?
Stayed 3 nights in Sep 2024

4/10 Poor

Jose

Traveled with partner
Disliked: Property conditions & facilities
Will go elsewhere next time. Be careful of the unannounced “government tax” that you’ll have to pay which isn’t part of the “all inclusive” $75 a night
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best place to stay for your vacation, place is clean, food is ok!! and the staff are helpful. I had a great time there. I'll be back☺️👍
Stayed 4 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was awesome
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine Ying Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended ! Very friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Terra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this place atleast 6 times and I love it!! The new taco bar was amazing, plus the new VIP check in when you book the Royal Tower. Only dislike I have is that the turndown service would just pop in your room as if they were watching u leave your room, numerous times they would barely knock or we would be on the rooftop terrace and they would just enter the room. Please add door bells
Stayed 5 nights in Sep 2024

10/10 Excellent

atef

Stayed 6 nights in May 2024

8/10 Good

Tommie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing only complaint is that the drinks were pretty watered down!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Sep 2024

8/10 Good

Rajesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be much better.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
It was just overall amazing!
Stayed 6 nights in Sep 2024

10/10 Excellent

Gurbir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Awesome staff, good food.
Stayed 6 nights in Sep 2024

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Always feel safe here. Food is good
Stayed 5 nights in Sep 2024

10/10 Excellent

Nersik, North Hollywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation at the Grand Park Royal. The restaurants were fantastic, and the food was absolutely delicious. The pools were perfect for relaxing. One even had a swim-up bar. The staff really made our stay special. They were all very friendly and always went the extra mile to ensure we enjoyed our stay. It was an overall wonderful experience! Special thanks to hotel’s concierge, Jessica Martinez. She was great and a big help throughout our stay. She handled all of our needs effortlessly, from restaurant and cabana reservations to making sure everything was set up perfectly. Every morning, she would greet us with a smile and share all the information we needed about the resort’s activities. Jessica truly went out of her way to assist us, and her kindness and attentiveness made our experience unforgettable. She was amazing to work with, and we couldn’t have asked for better service.
Stayed 6 nights in Sep 2024

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Shaleeza

Traveled with partner
Loved Damian at the adult pool and Alicia is amazing early morning at the breakfast hall at the restaurant ❤️
Stayed 7 nights in Sep 2024