*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Grand Royal Lagoon features a marina and an outdoor pool. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and limo/town car service can be provided. Onsite self parking is complimentary.
Grand Royal Lagoon has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 1
- 24-hour front desk
- Marina on site
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Limo or town car service available
- Babysitting or childcare (surcharge)
- Wheelchair accessible
- Area shuttle (surcharge)
- Free long-term parking
- Terrace
- Wheelchair accessible – no
- Number of restaurants - 1
- Concierge services
- Designated smoking areas
- Total number of rooms - 34
- Television in common areas
- Number of floors - 3
- Number of buildings/towers - 4
- Airport transportation (surcharge)
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Babysitting or childcare (surcharge)
- Refrigerator (on request)
- Free cribs/infant beds
Room Amenities
Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Daily housekeeping
- Private bathroom
- Free toiletries
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Room service
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Shower only
- Hair dryer (on request)
- Refrigerator (on request)
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free cribs/infant beds
- Towels provided
- Number of bathrooms - 1
- Bed sheets not available
Parking
Free long-term parking , Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Grand Royal Lagoon has a restaurant on site.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Water skiing nearby
- Golfing nearby
- Parasailing nearby
- Surfing/bodyboarding nearby
- Windsurfing nearby
- Rafting nearby
- Ecotours nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
- Personal motorized watercraft on site
- Sailing nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
Optional extras
- Late check-out fee: MXN 450 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Grand Royal Lagoon
- Grand Royal Lagoon Cancun
- Grand Royal Lagoon Hotel
- Royal Lagoon
- Grand Royal Lagoon Hotel Cancun
- Grand Royal Lagoon Hotel
- Grand Royal Lagoon Cancun
- Grand Royal Lagoon Hotel Cancun
Hotel Reviews
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