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The Sens Cancun By Oasis

4.0 star property

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Photo gallery for The Sens Cancun By Oasis

Aerial view
On the beach, white sand, beach bar
Property amenity
Exterior
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Sens Standard Limited View NRF

View from room

Sens Standard Limited View NRF

  • Sleeps 4
  • 2 Double Beds

Sens Master Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

View from room

Sens Superior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard Limited View

View from room

Sens Standard Limited View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.6 out of 5, Good, (1204)
The price is $289
per night
$354 total
includes taxes & fees
Apr 28 - Apr 29
The Pyramid Cancun By Oasis - All Inclusive

About this property

The Sens Cancun By Oasis

4-star hotel in Zona Hotelera
At The Sens Cancun By Oasis, hit the beach, dine onsite at The White Box, or enjoy a drink at one of the hotel's 9 bars/lounges.
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
The Sens Cancun By Oasis is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Sens Cancun By Oasis features an outdoor pool and a fitness center. Dining is available at one of the hotel's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 9 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3929 square feet (365 square meters) include conference space. This all-inclusive hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

The Sens Cancun By Oasis has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
The White Box - This restaurant specializes in Mediterranean cuisine.
Sakura Peru Japanese - This restaurant specializes in Japanese cuisine. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Alma - This restaurant specializes in Mexican cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Kids club

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alma
  • Careyes - Mexican French
  • Makitako
  • Sakura Peru Japanese
  • The White Box

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 3.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Sens Cancun By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 161 out of 451 reviews
Rating 8 - Good. 100 out of 451 reviews
Rating 6 - Okay. 84 out of 451 reviews
Rating 4 - Poor. 47 out of 451 reviews
Rating 2 - Terrible. 59 out of 451 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Darling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was very dirty
Stayed 4 nights in Dec 2024

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Keith

Stayed 7 nights in Jan 2025

6/10 Okay

Tonya, Ofallon

Traveled with family
Liked: Staff & service
Really liked the coffee bar and food at Miramar restaurant. The beach was dirty. The water was dirty with ALOT of seaweed! This was NOT the same beautiful waters as in tulum or playa Del Carmen. The buffet food was always cold, they were kind enough to warm my plate up once in the microwave though. Rooms were just ok.
Stayed 4 nights in Dec 2024

4/10 Poor

maria

Traveled with family
Disliked: Amenities, property conditions & facilities
Food horrible. Condition bad Pool area dirty
Stayed 7 nights in Dec 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check out was bad. We got in early, and waited in the beach, which is very small, for our room to check in at 3pm. At 4:30 it still wasn't ready, and the staff could not have been more rude, when I did nothing wrong. When we got into our room, we could only take one shower because the bathtub water would not go down, not to mention the water comes out like a fire hose, very uncomfortable. the next day we asked for our room to be cleaned which I had to call for 5 different times and they finally came to do it at 8 pm. On the beach they allow people to come and set towels down in the very limited seating area to "reserve" a spot, leaving families to wonder if someone is there or not. Because of this, I had people throw my stuff and my children's stuff on the sand, I also witness 3 women in a full fight over this. Didn't feel safe at all as there was only 1 security guard there. on the 3rd day we went to the cafe that sold coffee and had ice cream, as my kids wanted an ice cream. But because it was 7 pm, apparently they do not offer children ice cream at that hour, they literally told my kids no! When they came to refill the items in our mini fridge we asked if we could have an extra candy bar because we have 3 people in our group, to which we were told no again and he abruptly let our room. Ive never felt so bad on a vacation that I spent well over $3000 for 4 days. It was a horrible experience overall, the best thing to do is leave.
Stayed 3 nights in Dec 2024

10/10 Excellent

NAVEEN P

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a huge private beach. Next to pirate theme show. Lot of performances evening and night. All inclusive 🙌
Stayed 4 nights in Dec 2024

10/10 Excellent

salvador

Stayed 1 night in Aug 2024

10/10 Excellent

BENSON

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the placed before i took my time to read the review i was so scared after i startijg going through them i was hoping i did not regret the stay. Let me start by saying the place was beautiful everything was perfect from the moment i checked in , a lof of different restaurants with good food , clean room with amazing housekeeping service. Book it no complaints at all
Stayed 3 nights in Dec 2024

6/10 Okay

Ashley

Disliked: Amenities
If you’re looking to stay on your resort and not venture out this is not the place to be. Beach area is extremely small, very shallow, and full of seaweed. Snorkeling here is pointless. If you want to go shopping or walk around the “town” you will have to get transportation, this is located at least 2 miles from the busy areas. Excursion pickups are complicated because there are more than one “main entrance” used. Staff was always working to keep grounds clean and were mostly friendly. Bilingual staff is an overstatement, there are few people on staff who spoke English. Some will use translation on their phone to help communicate and others will get frustrated and walk away, sending nobody to help further. Average place to stay at best, lack of a real beach was the most disappointing part.
Stayed 5 nights in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The restaurants are not that good, you gotta reserve for every restaurant, you can only reserve 24 hours in advance and a lot of times there is no place anymore. There is only 1 bar and its empty all the time. I don't recommend this place, it's not bad but just missing a lot. It's more suite for parent with childrens.
Stayed 7 nights in Dec 2024

10/10 Excellent

Noura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Trudy Eileen, St. John's

Traveled with partner
Liked: Cleanliness, staff & service
Upgraded and it was woth it. Dated hotel. Beach area was ok . Great customer service.
Stayed 14 nights in Dec 2024

8/10 Good

Alfredo

Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe

Stayed 3 nights in Dec 2024

4/10 Poor

Junik

Stayed 7 nights in Nov 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice.
Stayed 4 nights in Dec 2024

6/10 Okay

Bryan Patrick

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Hta Pa Paw Mu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff would go over and beyond to help you
Stayed 3 nights in Dec 2024

10/10 Excellent

Leidy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
Stayed 6 nights in Dec 2024

8/10 Good

Michael Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seevice was the best, service was fast, place very clean, plenty of choices to eat, drink or visit.
Stayed 10 nights in Nov 2024

10/10 Excellent

Margarita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this place with our 12 children, it was nice and my kids really enjoyed. Had lots of options and activities for children. Food wise, it was nice, lots of options and restaurants were great.
Stayed 6 nights in Sep 2024

10/10 Excellent

Liliane Pinto

Traveled with family
Liked: Amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2024

8/10 Good

Ariadna Yanina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the beach area could be a little cleaner.
Stayed 4 nights in Nov 2024