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The Sens Cancun By Oasis

4.0 star property

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Photo gallery for The Sens Cancun By Oasis

Aerial view
View from room
Exterior
On the beach, white sand, beach bar
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Sens Standard Limited View NRF

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View NRF

  • Sleeps 4
  • 2 Double Beds

View all photos for Sens Master Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Master Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

View from room

Sens Superior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard Limited View

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Junior Suite

  • Sleeps 2
  • 1 King Bed

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  • All inclusive
  • Spa
  • Parking included
3.0 out of 5, (1533)
The price is $246
per night
$302 total
includes taxes & fees
Mar 26 - Mar 27
Grand Oasis Cancun - All Inclusive

About this property

The Sens Cancun By Oasis

4-star hotel in Zona Hotelera
At The Sens Cancun By Oasis, hit the beach, dine onsite at The White Box, or enjoy a drink at one of the hotel's 9 bars/lounges.
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
The Sens Cancun By Oasis is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Sens Cancun By Oasis features an outdoor pool and a fitness center. Dining is available at one of the hotel's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 9 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3929 square feet (365 square meters) include conference space. This all-inclusive hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

The Sens Cancun By Oasis has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
The White Box - This restaurant specializes in Mediterranean cuisine.
Sakura Peru Japanese - This restaurant specializes in Japanese cuisine. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Alma - This restaurant specializes in Mexican cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Kids club

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alma
  • Careyes - Mexican French
  • Makitako
  • Sakura Peru Japanese
  • The White Box

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Sens Cancun By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 438 reviews
Rating 8 - Good. 94 out of 438 reviews
Rating 6 - Okay. 83 out of 438 reviews
Rating 4 - Poor. 44 out of 438 reviews
Rating 2 - Terrible. 58 out of 438 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice.
Stayed 4 nights in Dec 2024

6/10 Okay

Bryan Patrick

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Hta Pa Paw Mu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff would go over and beyond to help you
Stayed 3 nights in Dec 2024

10/10 Excellent

Leidy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience.
Stayed 6 nights in Dec 2024

8/10 Good

Michael Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seevice was the best, service was fast, place very clean, plenty of choices to eat, drink or visit.
Stayed 10 nights in Nov 2024

10/10 Excellent

Margarita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this place with our 12 children, it was nice and my kids really enjoyed. Had lots of options and activities for children. Food wise, it was nice, lots of options and restaurants were great.
Stayed 6 nights in Sep 2024

10/10 Excellent

Liliane Pinto

Traveled with family
Liked: Amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2024

8/10 Good

Ariadna Yanina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the beach area could be a little cleaner.
Stayed 4 nights in Nov 2024

6/10 Okay

Briana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Raul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful, great service. Only problem 1 person didn't want change money from US to Mexican unless i showed passport. It would be waste of time going up and down elevator twice while im trying enjoy pool and give tips to bar or restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario, Cedar hill

Stayed 5 nights in Oct 2024

4/10 Poor

Cristofina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

YUMENG

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2024

4/10 Poor

Anthony, Northborough

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The upper management needs to re-evaluate how they direct their employees for the staff was just a bunch of drones / robots that really were not helpful and had no personality and fake friendliness. The food was always meh and mostly cold unless you had something made to order at the buffet. Rooms blead through noise where you can hear everything in other rooms and the hallway.
Stayed 5 nights in Oct 2024

10/10 Excellent

Guru

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - nice food - nice beach - clean and safe Nice pool
Stayed 8 nights in Oct 2024

8/10 Good

Billy

Traveled with partner
Liked: Staff & service
Good not great. I’m used to a certain level of accommodation with the luxury resorts we normally frequent. Took a chance on this one, a Master Suite, but not a luxury resort. Issues that bothered me: room wasn’t ready on time, had to wait over 2 hours. After 2 extra hours of “cleaning”, bed and pillows still stunk like sweat. Had to have them all swapped out. Patio door rattled with the wind. AC return vent rattled. Toilet had low water pressure, multiple flushes required for everything. Reservations required for “good” restaurants, but seating was limited and often, if you didn’t reserve a full day in advance, it could be a struggle. This took a day or two of learning curve and trying to eat the garbage at the buffet with 1000 people from both resorts to figure out a system that worked for us. All inclusive is NOT. Beach club lounge beds had to be reserved and were extra charge if available. Some food was extra charge also. As we learned the rules and spent a little extra money it was mostly OK, but if I book a Master Suite at an “all inclusive”, luxury or not, I expect a little more.
Stayed 5 nights in Oct 2024

6/10 Okay

Kaushalya J, Chandler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible beach due to being so close to a lake. Full of sea weed.. too many commercial buildings and boats. If you are looking for a serene view, this is not a place for you.
Stayed 7 nights in Oct 2024

4/10 Poor

Karla

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food! Food had no flavor n wasn’t good!
Stayed 4 nights in Oct 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Food is terrible, smells like sewer in the restrooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Gilberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

10/10 Excellent

Oleksandr

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first stay im Mexico. We liked everything.
Stayed 9 nights in Sep 2024

10/10 Excellent

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and very clean and the food and service is amazing
Stayed 9 nights in Sep 2024

10/10 Excellent

Sonia

Stayed 6 nights in Sep 2024

8/10 Good

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024