Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Outdoor pool, sun loungers
Reception
Breakfast, lunch, dinner served; local and international cuisine
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets
On the beach, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min walk‬
  • Ojo de Agua Beach
    ‪4 min walk‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

Habitación Superior, vista al Mar (No balcony)

  • Ocean view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Habitación Deluxe, vista al mar

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Habitación Premium, Vista al Mar

  • Ocean view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hacienda Morelos Beach Front Hotel

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site. A total renovation of this property was completed in December 2016.

Hacienda Morelos Beach Front Hotel has designated areas for smoking.

Muelle Once - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 271 out of 751 reviews
Rating 8 - Good. 295 out of 751 reviews
Rating 6 - Okay. 108 out of 751 reviews
Rating 4 - Poor. 41 out of 751 reviews
Rating 2 - Terrible. 36 out of 751 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and would stay here again. Recommend the north wing and ground level units, there is no elevator. Patios offer more privacy away from the pool on the north wing. Absolutely gorgeous view. Request a fridge, not all units have one.
Stayed 11 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Close to town center.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at the Hacienda for over a dozen years so it's been interesting to see it's evolution. All of the rooms have been nicely upgraded along with most all of the property. The restaurant is now separately run so breakfast is no longer included but it really has an excellent selection available and should not be overlooked. The location can't be beat!
Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of value for money this is an amazing hotel. The location is phenomenal both in proximity to the ocean and to the core of Puerto Morelos. To be fair the hotel is not the newest or the fanciest, but it is the best. When there was a question or concern staff were prompt and professional. Doria dealt with a few issues for me very quickly and with a smile. I had friends pass by and they immediately booked a room for their company. Yes there are things that aren't perfect, but I chose to look at the bigger picture, which is right in front of your balcony. Disfruta!
Stayed 7 nights in Jan 2025

10/10 Excellent

Crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little boutique hotel. Helpful staff. Great Restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for proximity to the beach and restaurants. Check in and parking were easy. We had a mini fridge and ground floor access to the beach and pool area.
Stayed 1 night in Jan 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the beachfront views and the beach. The food at the adjoining restaurant was very good. A couple of suggestions: - provide bathmat - provide Do Not Disturb signs, we were woken by cleaning staff - unplug drains
Stayed 2 nights in Jan 2025

6/10 Okay

Shelly

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The front staff were not friendly or accommodating at check in. We had very slow service at the restaurant one day and so we left. The hotel is good enough for the price and ocean front, very convenient for walking. The pool water was dirty looking. Everything else was fine, I’d still stay here again for a short amount of time.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

This is not a high end luxury resort, but that’s not what we wanted. Our room was clean, modernized, and comfortable, (though all rooms have only double beds, no king or queen size). Best of all, we had a balcony the overlooked the pool and straight out to the Caribbean Sea. It was blissful to just simply sit on the balcony watching th sea and listening to the waves. There is a wonderful restaurant with full bar on site.
Stayed 2 nights in Jan 2025

8/10 Good

Theresa

Traveled with partner
Awesome beach
Stayed 4 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Not a fancy hotel, but perfectly serviceable… easy pool and beach access. Very good restaurant adjacent. Close to the Central Park, shops, etc. Unfortunate daytime noise from construction across the street.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kelly, Hebron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the first time, and we loved it! The staff are so incredibly helpful and friendly; they are amazing. The patio/pool area is nice, and the beach is great. We very much appreciated the fridge in our room. It’s a great place, and if we are fortunate enough to get back to Puerto Morelos, we will stay there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Had great views
Stayed 5 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

We love staying at Hacienda amórrelos. Right on the beach, walking distance to everything and the staff are amazing.
Stayed 1 night in Jan 2025

8/10 Good

Regina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Tammy

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We have been here 4 times and will not be returning. Pros: the beachfront was well taken care of. The restaurant inside the hotel was excellent. Food and service 5 stars. Cons: the front desk staff and the actual manager just sit there with their heads down on their phones. The manager of the site was particularly unpleasant. We were there 7 days. We had no hand soap in our bathroom for 3 days. They didn’t ever replace the dirty cups in the room. I had to bring them to the front desk. The “free” coffee for the guests that is available at 6am is gone very quickly. Mostly due to their own staff drinking it. When it was supposed to be for the guests. It was usually gone by 8:30am. So if you want any get it early. Now towels require a cash deposit of $400 pesos for 2 towels. The quality of the hotel and arrive is very poor. We had an issue with our room and the bed was as hard a rock. I would never stay here again. We literally woke up in pain every day. And I love a hard bed. But this was terrible.
Stayed 7 nights in Dec 2024

6/10 Okay

Sharon A

Disliked: Property conditions & facilities

It’s just okay with a great location

The hotel is in a great location with a lovely pool. Our room was on the ground floor by the pool which was great. Attention to detail in the room was missing as there was no toilet paper in the bathroom upon arrival and the towels provided had been well loved and were ready for retirement. You’re absolutely paying for the location of this one. I would rate is as just okay.
Stayed 2 nights in Dec 2024

8/10 Good

Yuanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great location on the beach, it has Mexican charm, however some suites are quiet others are not as much. I fortunately got the quiet side of the hotel. But my only complaint is a very tired old lump mattress . Otherwise great location away from the bustle of the hotel zone. Great part of the beach!
Stayed 4 nights in Dec 2024

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, nice
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ocean and the location a lot.
Stayed 2 nights in Jan 2025

2/10 Terrible

jason

Stayed 1 night in Dec 2024

10/10 Excellent

wendy

Traveled with group
Liked: Cleanliness, staff & service

Amazing vacation

Our stay was amazing. We plan on returning next year
Stayed 7 nights in Dec 2024

8/10 Good

Benny

Traveled with family
Liked: Cleanliness, staff & service
really close to food shopping easy beach access all rooms face the beach
Stayed 4 nights in Dec 2024

10/10 Excellent

dominic

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.friendly staff.nice beach
Stayed 21 nights in Nov 2024