3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site. A total renovation of this property was completed in December 2016.
Hacienda Morelos Beach Front Hotel has designated areas for smoking.
Muelle Once - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Muelle Once
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach loungers
On the beach
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Designated smoking areas
Renovated entire property - December 2016
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
Airport shuttle fee per child: MXN 1000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I really enjoyed my stay here and would stay here again. Recommend the north wing and ground level units, there is no elevator. Patios offer more privacy away from the pool on the north wing. Absolutely gorgeous view. Request a fridge, not all units have one.
I've been staying at the Hacienda for over a dozen years so it's been interesting to see it's evolution. All of the rooms have been nicely upgraded along with most all of the property. The restaurant is now separately run so breakfast is no longer included but it really has an excellent selection available and should not be overlooked. The location can't be beat!
In terms of value for money this is an amazing hotel. The location is phenomenal both in proximity to the ocean and to the core of Puerto Morelos.
To be fair the hotel is not the newest or the fanciest, but it is the best. When there was a question or concern staff were prompt and professional. Doria dealt with a few issues for me very quickly and with a smile.
I had friends pass by and they immediately booked a room for their company.
Yes there are things that aren't perfect, but I chose to look at the bigger picture, which is right in front of your balcony.
Disfruta!
This was a great hotel for proximity to the beach and restaurants. Check in and parking were easy. We had a mini fridge and ground floor access to the beach and pool area.
We enjoyed the beachfront views and the beach. The food at the adjoining restaurant was very good.
A couple of suggestions:
- provide bathmat
- provide Do Not Disturb signs, we were woken by cleaning staff
- unplug drains
George
Stayed 2 nights in Jan 2025
6/10 Okay
Shelly
Traveled with partner
Jan 29, 2025
Liked: Cleanliness
Disliked: Staff & service
The front staff were not friendly or accommodating at check in. We had very slow service at the restaurant one day and so we left. The hotel is good enough for the price and ocean front, very convenient for walking. The pool water was dirty looking. Everything else was fine, I’d still stay here again for a short amount of time.
This is not a high end luxury resort, but that’s not what we wanted. Our room was clean, modernized, and comfortable, (though all rooms have only double beds, no king or queen size). Best of all, we had a balcony the overlooked the pool and straight out to the Caribbean Sea. It was blissful to just simply sit on the balcony watching th sea and listening to the waves. There is a wonderful restaurant with full bar on site.
Charles
Stayed 2 nights in Jan 2025
8/10 Good
Theresa
Traveled with partner
Jan 21, 2025
Awesome beach
Theresa
Stayed 4 nights in Jan 2025
8/10 Good
James
Jan 20, 2025
Liked: Cleanliness, staff & service
Not a fancy hotel, but perfectly serviceable… easy pool and beach access. Very good restaurant adjacent. Close to the Central Park, shops, etc.
Unfortunate daytime noise from construction across the street.
We stayed here for the first time, and we loved it! The staff are so incredibly helpful and friendly; they are amazing. The patio/pool area is nice, and the beach is great. We very much appreciated the fridge in our room. It’s a great place, and if we are fortunate enough to get back to Puerto Morelos, we will stay there.
We have been here 4 times and will not be returning.
Pros: the beachfront was well taken care of. The restaurant inside the hotel was excellent. Food and service 5 stars.
Cons: the front desk staff and the actual manager just sit there with their heads down on their phones. The manager of the site was particularly unpleasant. We were there 7 days. We had no hand soap in our bathroom for 3 days. They didn’t ever replace the dirty cups in the room. I had to bring them to the front desk. The “free” coffee for the guests that is available at 6am is gone very quickly. Mostly due to their own staff drinking it. When it was supposed to be for the guests. It was usually gone by 8:30am. So if you want any get it early. Now towels require a cash deposit of $400 pesos for 2 towels. The quality of the hotel and arrive is very poor. We had an issue with our room and the bed was as hard a rock. I would never stay here again. We literally woke up in pain every day. And I love a hard bed. But this was terrible.
Tammy
Stayed 7 nights in Dec 2024
6/10 Okay
Sharon A
Jan 10, 2025
Disliked: Property conditions & facilities
It’s just okay with a great location
The hotel is in a great location with a lovely pool. Our room was on the ground floor by the pool which was great. Attention to detail in the room was missing as there was no toilet paper in the bathroom upon arrival and the towels provided had been well loved and were ready for retirement. You’re absolutely paying for the location of this one. I would rate is as just okay.
This a great location on the beach, it has Mexican charm, however some suites are quiet others are not as much. I fortunately got the quiet side of the hotel. But my only complaint is a very tired old lump mattress . Otherwise great location away from the bustle of the hotel zone. Great part of the beach!