3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site. A total renovation of this property was completed in December 2016.
Hacienda Morelos Beach Front Hotel has designated areas for smoking.
Muelle Once - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Muelle Once
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach loungers
On the beach
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Designated smoking areas
Renovated entire property - December 2016
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
Airport shuttle fee per child: MXN 1000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 255 out of 722 reviews
10 - Excellent
255
Rating 8 - Good. 283 out of 722 reviews
8 - Good
283
Rating 6 - Okay. 107 out of 722 reviews
6 - Okay
107
Rating 4 - Poor. 41 out of 722 reviews
4 - Poor
41
Rating 2 - Terrible. 36 out of 722 reviews
2 - Terrible
36
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Benny
Traveled with family
Dec 28, 2024
Liked: Cleanliness, staff & service
really close to food shopping easy beach access all rooms face the beach
Hacienda Morelos is a beautiful and cozy hotel, perfect for little kids. The rooms are comfortable and with a balcony to view the beautiful beach. The location is perfect in feont of a supermarket that has everything and and close.to the plaza and lots of restaurants to.choose from. The staff is super nice and the restaurant at the hotel is beaitiful with virw to the beach and excellent food! We love puerto Morelos and have been several times , Hacienda Morelos is the best hotel we have stayed in.
Traveled to Cancun-Puerto Morelos with my family including a child. The location is excellent, very walkable, across the street from a grocery store and plentiful dining options. The facilities need repair, our door to room 303 had a big crack with a gap you could see through. I was tempted to fix it myself with wood filler, but settled with covering the crack with a cushion when we were inside. There’s a water pressure problem, but this might be related to the area rather than just the hotel. I’m Mexican so I had no trouble communicating in Spanish and had an idea of what to expect. The pool got dirty 1 day but was cleaned quickly and ready the next day. The quick and easy access to the beach cannot be beat. Wish the complimentary coffee service lasted till 10am, it was usually gone by 8am. My family and I enjoyed our 4 night stay and would definitely return.
This is a great place to stay if you are looking for a comfortable and economical hotel right in town. The location allows easy access to the beach, shopping, and a grocery store. The attached restaurant has excellent food. We ate there three times in two days. The service at the hotel and restaurant is exemplary! We especially enjoyed the beach chairs with bar service.
Caroline
Stayed 2 nights in Dec 2024
10/10 Excellent
Sheila
Traveled with family and small children
Dec 16, 2024
Liked: Cleanliness, staff & service
Y
Sheila
Stayed 1 night in Nov 2024
4/10 Poor
Edward
Dec 15, 2024
Edward
Stayed 2 nights in Dec 2024
6/10 Okay
Brian
Dec 12, 2024
Liked: Staff & service
Music from an unassociated bar across the street is loud!
I was in town for just one night between flights and wanted to sleep by the ocean. So I booked this hotel last minute, it was a good central meeting spot for the rest of my friends to join me for breakfast then beach it for a couple hours before we had to go. The beach area in the hotel is tiny and has list of seaweed but overall a good place to stay that was semi affordable.
Room was clean as well as the property. Front desk was unfamiliar with property and amenities. No one to help us with luggage so the front desk took us to our room up three flights carrying luggage only to be told she made a mistake and we had to go back down to the other side of the property then back up three flights.Room had one hand towel and two bath towels, only hand soap. No phone to contact the front desk, or refrigerator. The pool was nice but the only access was thru the main dining room, which was very awkward at dinner time. The view was great right on the beach but didn’t really make up for the other faults. Also it had appeared the door was kicked in previously and damaged , then screwed back together which did not give a real safe feeling. I would not recommend this property to anyone else.
Sean
Stayed 1 night in Nov 2024
8/10 Good
Michael
Traveled with group
Nov 12, 2024
Liked: Cleanliness, staff & service
Didn't like sharing the pool with scuba/snorkeling students. Too much activity in front of our room and quite loud.
Basic room on the beach. Bed was hard. For the first time we had a fridge in the room which was great. Not sure if they all have them. We were in 108 which had a renovated front area with metal shelves instead of the big wooden doors in others.
Ground floor rooms have a covered patio so you can sit outside in the rain or daytime sun.
Beach sand is very nice for walking and you can go north for an hour.
Grocery store across street is good.