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Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Outdoor pool, sun loungers
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets
Breakfast, lunch, dinner served; local and international cuisine
On the beach, sun loungers
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min walk‬
  • Ojo de Agua Beach
    ‪4 min walk‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | In-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • Ocean view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | In-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

  • Ocean view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

In-room safe, desk, bed sheets

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

In-room safe, desk, bed sheets

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Premium With Sea View

In-room safe, desk, bed sheets

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Beach/ocean view

Hotel Arrecifes Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (498)
The price is $81
per night
$101 total
includes taxes & fees
May 1 - May 2
Hotel Arrecifes Suites

About this property

Hacienda Morelos Beach Front Hotel

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site. A total renovation of this property was completed in December 2016.

Hacienda Morelos Beach Front Hotel has designated areas for smoking.

Muelle Once - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 264 out of 736 reviews
Rating 8 - Good. 288 out of 736 reviews
Rating 6 - Okay. 107 out of 736 reviews
Rating 4 - Poor. 41 out of 736 reviews
Rating 2 - Terrible. 36 out of 736 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

We love staying at Hacienda amórrelos. Right on the beach, walking distance to everything and the staff are amazing.
Stayed 1 night in Jan 2025

8/10 Good

Regina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Tammy

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We have been here 4 times and will not be returning. Pros: the beachfront was well taken care of. The restaurant inside the hotel was excellent. Food and service 5 stars. Cons: the front desk staff and the actual manager just sit there with their heads down on their phones. The manager of the site was particularly unpleasant. We were there 7 days. We had no hand soap in our bathroom for 3 days. They didn’t ever replace the dirty cups in the room. I had to bring them to the front desk. The “free” coffee for the guests that is available at 6am is gone very quickly. Mostly due to their own staff drinking it. When it was supposed to be for the guests. It was usually gone by 8:30am. So if you want any get it early. Now towels require a cash deposit of $400 pesos for 2 towels. The quality of the hotel and arrive is very poor. We had an issue with our room and the bed was as hard a rock. I would never stay here again. We literally woke up in pain every day. And I love a hard bed. But this was terrible.
Stayed 7 nights in Dec 2024

6/10 Okay

Sharon A

Disliked: Property conditions & facilities

It’s just okay with a great location

The hotel is in a great location with a lovely pool. Our room was on the ground floor by the pool which was great. Attention to detail in the room was missing as there was no toilet paper in the bathroom upon arrival and the towels provided had been well loved and were ready for retirement. You’re absolutely paying for the location of this one. I would rate is as just okay.
Stayed 2 nights in Dec 2024

8/10 Good

Yuanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great location on the beach, it has Mexican charm, however some suites are quiet others are not as much. I fortunately got the quiet side of the hotel. But my only complaint is a very tired old lump mattress . Otherwise great location away from the bustle of the hotel zone. Great part of the beach!
Stayed 4 nights in Dec 2024

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, nice
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ocean and the location a lot.
Stayed 2 nights in Jan 2025

2/10 Terrible

jason

Stayed 1 night in Dec 2024

10/10 Excellent

wendy

Traveled with group
Liked: Cleanliness, staff & service

Amazing vacation

Our stay was amazing. We plan on returning next year
Stayed 7 nights in Dec 2024

8/10 Good

Benny

Traveled with family
Liked: Cleanliness, staff & service
really close to food shopping easy beach access all rooms face the beach
Stayed 4 nights in Dec 2024

10/10 Excellent

dominic

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.friendly staff.nice beach
Stayed 21 nights in Nov 2024

10/10 Excellent

Marta Liselottle Muller

Traveled with family and small children
Hacienda Morelos is a beautiful and cozy hotel, perfect for little kids. The rooms are comfortable and with a balcony to view the beautiful beach. The location is perfect in feont of a supermarket that has everything and and close.to the plaza and lots of restaurants to.choose from. The staff is super nice and the restaurant at the hotel is beaitiful with virw to the beach and excellent food! We love puerto Morelos and have been several times , Hacienda Morelos is the best hotel we have stayed in.
Stayed 10 nights in Dec 2024

10/10 Excellent

Chris, Gig Harbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Traveled to Cancun-Puerto Morelos with my family including a child. The location is excellent, very walkable, across the street from a grocery store and plentiful dining options. The facilities need repair, our door to room 303 had a big crack with a gap you could see through. I was tempted to fix it myself with wood filler, but settled with covering the crack with a cushion when we were inside. There’s a water pressure problem, but this might be related to the area rather than just the hotel. I’m Mexican so I had no trouble communicating in Spanish and had an idea of what to expect. The pool got dirty 1 day but was cleaned quickly and ready the next day. The quick and easy access to the beach cannot be beat. Wish the complimentary coffee service lasted till 10am, it was usually gone by 8am. My family and I enjoyed our 4 night stay and would definitely return.
Stayed 4 nights in Dec 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but clean hotel at a great price!

This is a great place to stay if you are looking for a comfortable and economical hotel right in town. The location allows easy access to the beach, shopping, and a grocery store. The attached restaurant has excellent food. We ate there three times in two days. The service at the hotel and restaurant is exemplary! We especially enjoyed the beach chairs with bar service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, staff & service
Y
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Liked: Staff & service
Music from an unassociated bar across the street is loud!
Stayed 1 night in Dec 2024

8/10 Good

Elle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, nice location, hotel has great view and easy access to the beach.
Stayed 4 nights in Dec 2024

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restaurant, hotel & beach
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with a pretty tasty restaurant next to hotel
Stayed 3 nights in Dec 2024

8/10 Good

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was in town for just one night between flights and wanted to sleep by the ocean. So I booked this hotel last minute, it was a good central meeting spot for the rest of my friends to join me for breakfast then beach it for a couple hours before we had to go. The beach area in the hotel is tiny and has list of seaweed but overall a good place to stay that was semi affordable.
Stayed 1 night in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Neighborhood a bit ugly
Stayed 2 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Amenities
The new rooms with balconies or patios are great. I stayed in an older part of the hotel which was ok.
Stayed 3 nights in Nov 2024