Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Garden
Exterior
Coffee shop
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Moon Palace Golf Club
    ‪9 min drive‬
  • Place, Xoximilco
    ‪11 min drive‬
  • Place, Riviera Cancun Golf Resort
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Junior Suite Garden View

9.2 out of 10
Wonderful
(44 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(334 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(37 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.6 out of 10
Exceptional
(34 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(61 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(57 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(80 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • 603 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(30 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(43 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(14 reviews)
  • 1249 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • 1808 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • 2454 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • 678 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 747 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.6 out of 10
Exceptional
(17 reviews)
  • 735 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.2 out of 10
Very good
(10 reviews)
  • 735 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

5-star Cancun property steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 8 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Complimentary self parking and valet parking are available on site, along with a car charging station.

Haven Riviera Cancun - All Inclusive - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3515 out of 4789 reviews
Rating 8 - Good. 819 out of 4789 reviews
Rating 6 - Okay. 263 out of 4789 reviews
Rating 4 - Poor. 92 out of 4789 reviews
Rating 2 - Terrible. 100 out of 4789 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of things going on around the resort, during the night and day. That staff were so nice and remembered our group.
Stayed 4 nights in Jul 2025

8/10 Good

Marybeth, Bound Brook

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serenity package was lovely and made our stay fantastic.
Stayed 10 nights in Jul 2025

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Bathan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed the swim out suite which was a game changer. Olio's restaurant was amazing. The convenience and condition of the facilities was great. Could not get in thr water due to too much seaweed.
Stayed 7 nights in Jul 2025

10/10 Excellent

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are top notch. The service is impeccable. All staff are extremely nice and helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anna Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and very attentive. The property is beautiful. Great pools and activities. Most of the dining was good. Everything you could ask for from an all inclusive resort and then some!
Stayed 7 nights in Jul 2025

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and relaxing!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chantelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 5 nights in Jul 2025

6/10 Okay

Xhulio

Traveled with partner
Liked: Cleanliness, staff & service
Buffet had limited options
Stayed 4 nights in Jul 2025

10/10 Excellent

nicol

Stayed 5 nights in Jul 2025

6/10 Okay

Brandie

Liked: Cleanliness, staff & service
I have stayed at Haven Riviera twice now. Two years in a row. Both were very different experiences. I stayed for a week in the month of July both times. The first time I stayed there, last year, I stayed in the Romance swim-out jr. Suite. I loved everything about it. I loved the room layout. I felt it was very spacious. It has a rainfall shower with a glass wall to the bedroom. Plus the shower itself is just huge. The swim-out was amazing and the waitress came around very often with drinks. The room itself was very centrally located. The second time I stayed there, this year, I started off in a garden view swim-out jr. Suite. This is a much smaller suite. The swim-out has a lovely tropical backdrop where you can watch small lizards crawl on trees. Unfortunately, no waitresses or waiters can bring drinks poolside. So I asked to switch to a different room and that was not possible. On day 3 of 7 of my vacation I decided just to upgrade to their Serenity Club. My new room was an Ocean front Serenity club swim-out jr. Suite. This room was the exact same as the last though. The view was amazing. I especially liked the location of this room. I was in building 5. Drink service at the swim-out was great. Now to compare the stays. Last year, I honestly have zero complaints. This year, I have a few. While I was there a few restaurants where closed for a few days.
Stayed 7 nights in Jul 2025

4/10 Poor

Ryan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Second time coming here first time was amazing. Now it’s pretty rough facility was in poor condition food wasn’t worth it. We tried to see if we could door dash to be honest. Just wasn’t worth the money and was a waste.
Stayed 4 nights in Jul 2025

8/10 Good

Ada Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something I didn't like about the s that at the time of checking in at the haven hotel was that they charged me a tax
Stayed 7 nights in Jul 2025

10/10 Excellent

Arianna Maria

Stayed 6 nights in Jul 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Alaina, Greenbrier

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. Moises is the best server there was!! We enjoyed all the kind people, as well as the maid service and kindness from everyone.
Stayed 5 nights in Jul 2025

10/10 Excellent

Edison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with friendly staff!
Stayed 4 nights in Jul 2025

10/10 Excellent

Brad A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Food was pretty solid overall, loved the steakhouse & coffee shop. Pools were great...1 relaxed & 1 more upbeat. Swim out room was amazing. Staff was all friendly.
Stayed 5 nights in Jul 2025

6/10 Okay

Wanita

Stayed 6 nights in Jul 2025

10/10 Excellent

Lalo A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was wonderfully vibrant, filled with a lively energy that made every moment feel special. The property itself was absolutely stunning, boasting exquisite architecture and lush landscaping that took my breath away. The staff were not only kind and courteous but also genuinely attentive, consistently going above and beyond to ensure that every need was met with a warm smile. The food was a culinary delight, bursting with flavors that tantalized the taste buds and left us craving more. Overall, this trip was an unforgettable experience, leaving us with cherished memories and a longing to return!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and bedding was amazing
Stayed 4 nights in Jul 2025