Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Property video
Garden
Exterior
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Xoximilco
    ‪11 min drive‬
  • Place, Delfines Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Junior Suite Garden View

9.2 out of 10
Wonderful
(44 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(336 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(38 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.6 out of 10
Exceptional
(34 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(64 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(57 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(81 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • 603 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(30 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(43 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(14 reviews)
  • 1249 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • 1808 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • 2454 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • 678 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 747 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.6 out of 10
Exceptional
(17 reviews)
  • 735 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.2 out of 10
Very good
(10 reviews)
  • 735 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

5-star Cancun property steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 8 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Complimentary self parking and valet parking are available on site, along with a car charging station.

Haven Riviera Cancun - All Inclusive - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3560 out of 4848 reviews
Rating 8 - Good. 830 out of 4848 reviews
Rating 6 - Okay. 264 out of 4848 reviews
Rating 4 - Poor. 93 out of 4848 reviews
Rating 2 - Terrible. 101 out of 4848 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ashely, Pocatello

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The resort was really nice and our room was greaat. We had a swim up roon that did not disappoint. The staff was amazing and very helpful. The resort did not have very many things to do after 8pm so that was disappointing. Bars shut down at 6pm and there was only one open inside. Not any after hours activities or places to just hang out. The reservation system was awful, for restaurants and spa. Every reservation we made was on the wrong time or day. Had a great time but would stay elsewhere next time.
Stayed 4 nights in Aug 2025

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff Excellant, property not maintained.
Lamp gouged
Broken door
Broken door
Broken bathroom door
Stayed 7 nights in Aug 2025

8/10 Good

Lucerny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely going back
Stayed 4 nights in Aug 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back haha
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 3 nights in Aug 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Cancun several times ans this resort by far is not only the most beautiful. But the staff was by far the most accommodating, the best room ive ever stayed, the best food. I would suggest upgrading with the serenity club, well worth it. The reservations specialist, Karla, is amazing. I honestly cant say enough about how wonderful this place is. Im not being paid to do this review. This is 100% all my honest opinion. I will be back. For the first time, i dont want to try other resorts. This is my resort going forward. Lastly, i got the oceanfront junior suite with a swim out balcony. Room 5008
Stayed 3 nights in Aug 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of this resort. The service was excellent. The food was okay, but the breakfast buffet was my favorite. Overall would recommend.
Stayed 3 nights in Aug 2025

6/10 Okay

Julita

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Cleaning service was great, service in restaurants. Bar , swim pool , shopping center , food was bed
Stayed 5 nights in Aug 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. Would definetely recommend
Stayed 6 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go for adults! Relaxing, great food and like 15 minutes from the airport. We come here to just relax, go to the pool and eat. 2nd time coming. We also enjoy the coffee shop! Only thing is the seaweed issue. We couldn't go in the ocean at all this time because of it and it smelled.2 years ago we were able to. We saw a turtle on the beach atv night one night !
Stayed 4 nights in Aug 2025

10/10 Excellent

Donovan, Clifton

Amazing
Stayed 6 nights in Jul 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must! We will definitely return. We booked the swim out pool room and it was so worth it. Moises came around while we were in our private pool asking for drinks. Great customer service. We loved it and will be back again soon!
Stayed 5 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Service was fantastic everyone was friendly and welcoming and always made sure we had what we needed.
Stayed 7 nights in Aug 2025

10/10 Excellent

Matt Hilarry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing facilities and excellent service
Stayed 4 nights in Aug 2025

10/10 Excellent

Darianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stays
Stayed 3 nights in Aug 2025

2/10 Terrible

Troy, Austin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They should tell the customers that the seaweed is terrible. It is so bad many place closed and they are remodeling. This hotel should do the same!! Never again in summer. Maybe Cancun never again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were 5 star. The food was amazing and we had different cuisines every night. Everyone from the repairmen, groundskeeper, housekeeping, front staff were so incredibly nice and helpful. This is one of the top places we have ever been to and plan on making the Haven Rivera resort our must return to places. We could go on and on about it but you need to experience it to truly appreciate it.
Stayed 5 nights in Aug 2025

4/10 Poor

Natalie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk are rude The hotel needs to be cleaned better Not what I expected
Bathroom floor
Floor walking towards the bed area
Stains on bathrobes
Stayed 4 nights in Aug 2025

10/10 Excellent

Alicia

Business traveler, Traveled with family
Liked: Amenities
Loved everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Seth, Halifax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , could have been more fun activities though throughout the day
Stayed 5 nights in Aug 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Karim Akber, Pembroke Pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is amazing!!!
Stayed 5 nights in Aug 2025