Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property
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4 outdoor pools, free cabanas, pool umbrellas
Exterior
Lobby
Coffee shop
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Hot Tub
  • Room service

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Moon Palace Golf Club
    ‪7 min drive‬
  • Xoximilco
    ‪9 min drive‬
  • Riviera Cancun Golf Resort
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(325 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.2 out of 10
Very good
(10 reviews)
  • 735 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(13 reviews)
  • 1249 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(43 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • 2454 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • 1808 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • 678 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 735 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(56 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 747 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.6 out of 10
Exceptional
(31 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(33 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(77 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.4 out of 10
Exceptional
(60 reviews)
  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • 603 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(30 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.6 out of 10
Exceptional
(17 reviews)
  • 735 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

5-star Cancun property steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 8 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Complimentary self parking and valet parking are available on site, along with a car charging station.

Haven Riviera Cancun - All Inclusive - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3413 out of 4657 reviews
Rating 8 - Good. 797 out of 4657 reviews
Rating 6 - Okay. 259 out of 4657 reviews
Rating 4 - Poor. 94 out of 4657 reviews
Rating 2 - Terrible. 94 out of 4657 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen, Castle Pines

Liked: Cleanliness, amenities, property conditions & facilities
pool area is always good... beach front is not usable for water swimming
Stayed 4 nights in Apr 2025

8/10 Good

lenn

Stayed 5 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

2/10 Terrible

Indiana

Stayed 3 nights in May 2025

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were upscale and very comfortable. Choice of restaurants were limited though.
Stayed 3 nights in May 2025

10/10 Excellent

Arshdeep Singh

Stayed 6 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ 10/10 – Beyond Our Expectations! We stayed at Haven Riviera Cancun (Adults Only, All-Inclusive) from June 2–9 to celebrate my daughter’s 21st birthday, and it was truly unforgettable. The resort is breathtaking, but what really set it apart was the exceptional service. The staff were incredibly friendly and consistently went above and beyond. One of the most touching moments was when they surprised us by decorating a private cabana for my daughter — complete with balloons and a birthday message written in sand on the towels. We didn’t even ask — they just made it happen. It was so thoughtful and made her birthday feel extra special. The food was amazing, far better than any all-inclusive I’ve ever experienced, and the entertainment was fantastic — fun, high energy, and different every night. If you’re looking for a luxurious, relaxing, and memorable getaway, this is it. I would HIGHLY recommend Haven Riviera Cancun to anyone. We had a 10/10 experience and can’t wait to return!
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rylen Taylor

Stayed 9 nights in May 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! The pools are wonderful and not crowded. The staff went out of their way and very polite. Everything is in close walking distance. Place was clean. Great beach. The restaurants were very good but not great. The buffet though is the best. The view from the rooms are fantastic and so was the spa tub on the patio.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at Haven Riviera was so amazing. From check in to check out the staff was on point. I had a junior suite swim out / ocean view room and i would highly recommend this to everyone. I need to shout out a couple of staff members who went above and beyond. First was our butler Carlos who checked on us every day and made sure everything was going well, i had one issue with the resorts app not showing my reservations and he promptly took care of it. He never seemed like he was in a rush either when visiting with us, he always was very engaging all our conversations. Next is our server Levi who was our server for our area of swim out rooms, this guy worked very hard for everyone in his area, he never was gone to long, and even brought us several different shots to try, and all were delicious!! He even brought a drink down to my girlfriend while she was at the beach, which was not his area of responsibility. Every restaurant we ate at was awesome, and that included the buffet. The spa was excellent and the service there was top notch. I cant wait to return to Haven hopefully in the near future!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Derek Tyler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Where do I even start hands down amazing staff and amazing location. The water changes daily and it’s so beautiful. The resort is great it’s not to big so you’re not walking miles. Adrian our butler was top notch even anticipated what I wanted for our last day and booked it. Moises one of the bar tender guys top notch this guy needs a raise or promotion! The food was amazing only place we didn’t like to much was the Mediterranean restaurant way to uptight about clothes and vibe was that way too but the food was amazing. Would be better if they more relaxed about clothes like the rest. Vistas was an amazing place for breakfast sitting above the pool listening to all the birds chirp and watching the ocean with amazing service. Good here never disappointed breakfast was always amazing. Imo must be part of the serenity club the restaurants and the pool are worth it. The private pool maybe has 40 people max and most days like 20-30 not to mention you’re staring at the water. The cabanas on the ocean are hands down my fav semi secluded and watching the magnificent frigate birds hunt is amazing!! We loved our stay and will come back!!
Stayed 10 nights in May 2025

10/10 Excellent

Amber

Stayed 5 nights in Jun 2025

10/10 Excellent

Kayla Kaye

Traveled with partner
This place is amazing. Top tier everything. You won’t regret it.
Stayed 4 nights in Jun 2025

8/10 Good

Rito E

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice, staff are friendly and welcoming. Evening facilities are small and not big enough for all guest to be entertained comfortably.
Stayed 4 nights in Jun 2025

8/10 Good

Roger Atilio, San Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven is a beautiful resort. The rooms are nice. The food option is mediocre. The buffet does have a lot of options. Some of the food is a hit and miss. The only downside is there is no nightclub no where to really dance at night. Karaoke and playing bingo or things like that can be boring after a few hours. The beach is horrible. If you are looking for a nice beach don’t stay here. But if the beach is not important the amenities makes up for it. The staff is super friendly and accommodating. Transportation is accessible. And being adults only makes it all better.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

m Christian

Stayed 4 nights in Apr 2025

10/10 Excellent

Latisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Chi Chuen Dennis, Burnaby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Found the resort having a very good view and quiet for us to spend a remarkable stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

ciara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, friendly staff, best food I’ve ever had in Mexico. The entertainment was excellent. Would highly recommend?
Stayed 6 nights in May 2025

2/10 Terrible

Rose

Stayed 4 nights in Jun 2025

10/10 Excellent

Alice Teresa

Stayed 2 nights in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, we stayed in the older side which needs some updating. We were in the serenity club and our butler was barely seen.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable place to stay The personal are very friendly Our host Gabby was very nice and helpful The resort has everything for your entertainment The food is amazing I’m would recommend this place
Stayed 6 nights in Jun 2025