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Luxury Suite Ocean View with Terrace Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Honeymoon Suite Ocean View Diamond Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Junior Suite Swim Out

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite with Terrace Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Junior Suite Ocean View Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The property will be renovating from October 28 2024 to November 21 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

All-inclusive Details

All-inclusive room rates at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling
  • Tennis lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite nightclubs included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Volleyball included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Snorkeling not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 beach bars, 6 swim-up bars, and 4 bars/lounges. Wireless Internet access is complimentary. This Beaux Arts property also offers a seasonal outdoor pool, a health club, and a spa tub. Onsite self parking and valet parking are complimentary.

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only has designated areas for smoking.

  • Library
  • Picnic area
  • Express check-in
  • Daily
  • Number of outdoor pools - 2
  • Number of hot tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Indoor tennis courts - 3
  • Pool umbrellas
  • Total number of rooms - 343
  • No accessible shuttle
  • Number of floors - 4
  • Tennis on site
  • Casino
  • Barbecue grill(s)
  • Couples/private dining
  • Designated smoking areas (fines apply)
  • Designer stores on site
  • Front entrance ramp
  • Elevator door width (inches) - 40
  • Number of bars/lounges - 4
  • Elevator door width (centimeters) - 102
  • Number of poolside bars - 2
  • Full-service spa
  • Number of beach bars - 5
  • Number of swim-up bars - 6
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Year Built - 2014
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Number of coffee shops/cafes - 1
  • Number of slot machines - 12
  • Nightclub
  • Outdoor seasonal pool
  • Number of gaming tables - 8
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 10
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff

Room Amenities

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 343 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • Plasma TV
  • TV size: 49
  • TV size measurement: inch
  • Rainfall showerhead
  • Furnished balcony
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.

Zen - This restaurant serves dinner only. Open daily.

Hunter Steak House - This restaurant serves lunch only. Open daily.

Grazie Italian Trattoria - This restaurant serves dinner only. Open daily.

Taj | Indian Cuisine - This restaurant serves dinner only. Open daily.

24-hour room service is available.

Spa Services

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

3 indoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Scuba diving on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Minimum guest age is 18

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hideaway Royalton Adults All Inclusive Puerto Morelos
  • Hideaway Royalton Adults All Inclusive
  • Hideaway Royalton Adults Puerto Morelos
  • Hideaway Royalton Adults
  • Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
  • Hideaway Royalton Riviera Cancun All Inclusive
  • Hideaway Royalton Riviera Cancun Puerto Morelos
  • Hideaway Royalton Riviera Cancun
  • Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
  • Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
  • Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Awards & Affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

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