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Hilton Cancun, an All-Inclusive Resort

4.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Restaurant
Lobby
2 outdoor pools, sun loungers
Room, 2 Queen Beds, Oceanfront (High Floor) | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • On private beach

Explore the area

Map
Highway 307, Cancun, QROO, 77500
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Xoximilco
    ‪12 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds (Sunset View)

9.2 out of 10
Wonderful
(26 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Sunset View)

9.0 out of 10
Wonderful
(32 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View, Corner

View from room

Room, 2 Queen Beds, Ocean View, Corner

8.0 out of 10
Very good
(9 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim Up Pool View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim Up Pool View)

8.4 out of 10
Very good
(9 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner | Living area

Room, 1 King Bed, Ocean View, Corner

9.2 out of 10
Wonderful
(15 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area

Presidential Suite, 2 Bedrooms

  • 2100 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

Suite, 1 King Bed, Ocean View (Parlor) | Living area

Suite, 1 King Bed, Ocean View (Parlor)

  • 1640 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Nature view

9.0 out of 10
Wonderful
(83 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim-Up)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim-Up)

8.6 out of 10
Excellent
(9 reviews)
  • 430 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Nature view

8.8 out of 10
Excellent
(45 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Swim-Up)

Suite, Oceanfront (Swim-Up) | View from room

Suite, Oceanfront (Swim-Up)

  • 830 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View | View from room

Deluxe Suite, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 860 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Oceanfront (High Floor)

8.8 out of 10
Excellent
(48 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(80 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(9 reviews)
  • 830 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Swim-Up)

Room, 2 Queen Beds (Swim-Up) | View from room

Room, 2 Queen Beds (Swim-Up)

8.2 out of 10
Very good
(17 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Family Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(12 reviews)
  • 860 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | View from room

Suite, 1 King Bed, Oceanfront

  • 830 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 830 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Swim Up Pool View)

Suite, 2 Queen Beds (Swim Up Pool View) | View from room

Suite, 2 Queen Beds (Swim Up Pool View)

  • 830 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Swim Up Pool View)

Suite, 1 King Bed (Swim Up Pool View) | View from room

Suite, 1 King Bed (Swim Up Pool View)

  • 830 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Oceanfront (High Floor)

9.2 out of 10
Wonderful
(30 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Swim-Up)

View from room

Room, 2 Queen Beds, Oceanfront (Swim-Up)

9.2 out of 10
Wonderful
(43 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard With Sea View

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Double Room Standard With Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Double Room Standard

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Bed(s)

Similar properties

Exterior

Hilton Cancun Mar Caribe All-Inclusive Resort

Pool
All inclusive
Spa
Pet friendly
4.3 out of 5, Excellent, (2199)
The price is $546
per night
$665 total
includes taxes & fees
Feb 2 - Feb 3
Hilton Cancun Mar Caribe All-Inclusive Resort

About this property

Hilton Cancun, an All-Inclusive Resort

4.5-star Cancun property with 2 outdoor pools
At Hilton Cancun, an All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the private sand beach, or spend the day at a complimentary water park.
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a children's pool, a steam room, and a fitness center. Guests can use the outdoor pool at a partner property. Complimentary secured self parking and secured valet parking are available on site.

Hilton Cancun, an All-Inclusive Resort is a smoke-free property.

Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Lobby Bar
  • Azulinda Market & Cafe
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1540 per accommodation (varies based on length of stay)
Welcoming dogs only
1 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1873 out of 3173 reviews" "
Rating 8 - Good. 675 out of 3173 reviews" "
Rating 6 - Okay. 309 out of 3173 reviews" "
Rating 4 - Poor. 167 out of 3173 reviews" "
Rating 2 - Terrible. 149 out of 3173 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

natelle a

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Alfred D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really good, but the only thing that could be better was the food
Stayed 4 nights in Oct 2024

10/10 Excellent

Rumpaey

Stayed 6 nights in Sep 2024

10/10 Excellent

Jisselle, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time
Stayed 4 nights in Oct 2024

10/10 Excellent

Kozeta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 6 nights in Jul 2024

6/10 Okay

Dhwani

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Resort is beautiful and rooms are good but didn't like bathroom and beds have transparency. Glasses as partitions didn't help. No exhaust fan is big issue. Looks good but not great for 2 beds room, need curtain because for every small thing I had to go to bathroom for changing clothes, or for quick private things. No transportation provided from entrance to door of Resort and it is toooo much inside from main road. I felt taxi service we took from Resort had resort commission as they were giving us more price then what taxi driver was offering. If you are going just couple for privacy and quiet time this is good. Services were great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing food, wonderful service, fabulous kids club...we will be back, beautiful beach...was a great, relaxing vacation!!
Stayed 4 nights in Oct 2024

10/10 Excellent

dereje, Waldorf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hilton Cancun was absolutely fantastic. We want to give special recognition to Manager Edwin, whose attention to detail and care for guests was outstanding. He went above and beyond to ensure that every aspect of our stay was perfect. Additionally, Chef Ruben truly elevated our experience. he made sure to accommodate any request with a smile. The entire staff at Hilton Cancun deserves praise. Every team member we encountered was friendly, attentive, and eager to make our stay memorable. Whether it was room service, housekeeping, or the restaurant teams, their dedication to providing top-tier service was evident. The resort itself is stunning, with beautiful pools, well-maintained grounds, and breathtaking views. The variety and quality of the food were impressive, and the all-inclusive aspect made it easy to fully enjoy the experience. Overall, Hilton Cancun exceeded our expectations in every way. Thank you to Edwin, Ruben, and the entire team for making our stay so special. We can’t wait to return!
Stayed 10 nights in Sep 2024

10/10 Excellent

Mariela

Stayed 4 nights in Sep 2024

10/10 Excellent

Alexandru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 4 nights in Oct 2024

8/10 Good

Zalak

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Reginald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s resort real good for family
Stayed 3 nights in Jul 2024

10/10 Excellent

Joe

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Very relaxing, staff was great!! Definitely would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Saman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is new and rooms are spacious. We were in a room that had a shared door with neighboring room, we could hear them clearly and although the area around hotel is beautiful and quiet, during our 4 nights stay we woke up at 6 am to the noise from the room beside us. Other than that everything was perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Petar, Nantucket

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 6 nights in Oct 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

ahmad

Traveled with group
Liked: Cleanliness, property conditions & facilities
Small pools and way too many people Only two pools
Stayed 5 nights in Aug 2024

10/10 Excellent

Jordana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rehan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Hilton. Everything was perfect. The food was top class at every restaurant. Kids activities were great. Overall very pleasant experience. Would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Amazing food and property.
Stayed 1 night in Oct 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
We was only for 3 nights in this resort everything was top notch, food was really delicious. Room so clean. For sure I am recommend 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris Ivy Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Elleisha Lilly Ohui

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was so much to eat, all the staff were very nice and friendly. On the day of check in, we got an upgrade of our room to the ocean view and the view was so beautiful. I will definitely revisit.
Stayed 3 nights in Sep 2024