*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service (limited menu)
- Dining availability limited at one or more venues
Not included
- Surcharge for premium food items
- One or more venues limit dining availability
- Surcharge for premium food items
- Limited meals offered through room service
- All available beverages included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Gratuities included
- Additional gratuities accepted
- All meals included
Property Features
Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.
Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a children's pool, a steam room, and a fitness center. Guests can use the outdoor pool at a partner property. Complimentary secured self parking and secured valet parking are available on site.
Hilton Cancun, an All-Inclusive Resort is a smoke-free property.
- Waterslide
- Number of outdoor pools - 2
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 2
- Number of swim-up bars - 1
- Access to nearby outdoor pool
- Free water park access
- 24-hour front desk
- Beach umbrellas
- Secured parking
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2021
- Free self parking
- Beach sun loungers
- Secured parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Free valet parking
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (free)
- Food and water bowls
- Children's pool
- Safe-deposit box at front desk
- On private beach
- Terrace
- Trampoline
- Wheelchair accessible – no
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Laundry facilities
- Beach towels
- Total number of rooms - 714
- Number of floors - 7
- Arcade/game room
- Garden
- Outdoor entertainment area
- Outdoor furniture
Family Friendly Amenities
- On private beach
- Free water park access
- Number of outdoor pools - 2
- Children's pool
- Waterslide
- Free WiFi
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
- Free cribs/infant beds
Room Amenities
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
- Air conditioning
- Wheelchair accessible
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Bathrobes
- Hair dryer
- Room service (24 hours)
- In-room safe (laptop compatible)
- Free WiFi
- Connecting/adjoining rooms available
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of beds 2
- Wheelchair-width doorways
- Desk chair
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
Nearby Activities
A private beach, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Free bicycles on site
- Ecotours nearby
- Snorkeling nearby
- Kayaking on site
- Paddleboard on site
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: MXN 1100 per accommodation, per stay
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
UnionPay
Property does not require health documentation at check-in
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
Pet Policy
- Pets allowed for an extra charge of MXN 1100 per accommodation, per stay
- Dogs only
- 1 total (up to 51 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hilton Cancun an All Inclusive Resort
- Hilton Cancun, an All-Inclusive Resort Cancun
- Hilton Cancun, an All-Inclusive Resort All-inclusive property
Hotel Reviews
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