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Hilton Garden Inn Cancun Airport

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Restaurant
Reception
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Moon Palace Golf Club
    ‪12 min drive‬
  • Delfines Beach
    ‪14 min drive‬
  • María Desatadora de Nudos Sanctuary
    ‪20 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 337 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 724 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

8.6 out of 10
Excellent
(8 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Cancun Airport

Pool
Hot Tub
Breakfast included
Free airport shuttle
4.5 out of 5, Wonderful, (2385)
The price is $95
per night
$123 total
includes taxes & fees
Feb 2 - Feb 3
Fairfield Inn & Suites by Marriott Cancun Airport

About this property

Hilton Garden Inn Cancun Airport

3.5-star Cancun hotel with restaurant
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Hilton Garden Inn Cancun Airport features an outdoor pool and a 24-hour health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store.

Hilton Garden Inn Cancun Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 165 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1089 out of 1954 reviews" "
Rating 8 - Good. 437 out of 1954 reviews" "
Rating 6 - Okay. 200 out of 1954 reviews" "
Rating 4 - Poor. 113 out of 1954 reviews" "
Rating 2 - Terrible. 115 out of 1954 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 5 min walk. It was clean, the room was a good side and the bed was comfortable. The restaurant had a limited menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for an early morning flight out of CUN. Clean, comfy bed, friendly and helpful staff. Airport shuttle every 30 min 24/7. You do have to sign up for it at front desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ailine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from the airport…so convenient! Staff is professional, accommodating and bilingual. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing Karen and Adrian and all the staff 5*****
Stayed 2 nights in Oct 2024

10/10 Excellent

Kiandrea

Liked: Cleanliness
Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

José, Rogers

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
The bed wasn’t very comfortable, but besides, that was amazing. Love that hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Saul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and nice pool! Food from the restaurant was great too!
Stayed 1 night in Oct 2024

10/10 Excellent

Huaqing

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa, Trenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location.
Stayed 1 night in Sep 2024

4/10 Poor

Jean, Englewood

Traveled with partner
Liked: Cleanliness
Booked due to proximity to CUN airport but will never return to this Hilton. Room wasn't ready to receive two guests. Prepaid snacks were a poor value and non-refundable at the front desk at check-in. Shuttle was on-time, driver was friendly. Staff was apologetic but ineffectual. Bar staff wouldn't change the TV channel for the sports fans who were the only patrons.
Stayed 1 night in Oct 2024

10/10 Excellent

Mery

Stayed 1 night in Oct 2024

6/10 Okay

Alan

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Rory

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place was clean but stinks of smoke. Staff at front desk were nice service at restaurant and bar was great food was pretty good . Convenient shuttle to airport . Just need to make place smell better and work on ac units they are very noisy.
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2024

8/10 Good

NOELANI

Traveled with family
Liked: Cleanliness, staff & service, amenities
Near the airport. Provides a shuttle/van. Good dining area. The 3rd floor circular swimming pool is impressive BUT there’s an active leak (my husband said it’s from the pool itself, I don’t know) and we see puddles on the ground floor near reception area and you can see the water mark on the ceiling when you look up. That is a safety hazard if they don’t fix it.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Stayed 1 night in Sep 2024

10/10 Excellent

Karoleena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to the airport. Very convenient and close to the airport. Staff were super friendly and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Natan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
We ordered a room of 4 with 2 queen bads, but, it felt like twin. The room was dirty resulting our feet become black. The ac made a lot of noise and there was a rambeling in the vents. When we got to the staff and asked for a selution we were suggested to change a room which was as clean as ours. There was one guy that helped us and even cleaned the room to make sure we are good (holefully the cleaners can learn from Carlos and maybe the rest of the staff to make much better experience). The breakfest was very pure, definetally not suitable for 25 USD. To sum up, it might seem like this review is based on golden standarts. However this standarts were set by the Hilton hotels net world wide. Not a typical Hilton hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Adil

Stayed 1 night in Jul 2024