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Hilton Garden Inn Cancun Airport

3.5 star property

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Photo gallery for Hilton Garden Inn Cancun Airport

Lobby
Daily buffet breakfast (MXN 395 per person)
Premium bedding, minibar, in-room safe, desk
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Pool
$141
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Xoximilco
    ‪9 min drive‬
  • Moon Palace Golf Club
    ‪11 min drive‬
  • Riviera Cancun Golf Resort
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 337 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(70 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 724 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(4 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(14 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(67 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, 3,008 reviews
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About this property

Hilton Garden Inn Cancun Airport

3.5-star Cancun hotel with restaurant
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a 24-hour business center are onsite.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Cancun Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Hilton Garden Inn Cancun Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 165 per day)
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1395 out of 2481 reviews
Rating 8 - Good. 576 out of 2481 reviews
Rating 6 - Okay. 244 out of 2481 reviews
Rating 4 - Poor. 135 out of 2481 reviews
Rating 2 - Terrible. 131 out of 2481 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jun 2025

2/10 Terrible

EDGAR

Stayed 1 night in May 2025

6/10 Okay

Priscilla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and comfortable but far away from almost everything. We ended up spending a small fortune on taxi fee’s.
Stayed 4 nights in Mar 2025

6/10 Okay

Andrew

Stayed 1 night in Feb 2025

4/10 Poor

Nicolas

Traveled with family
Disliked: Cleanliness, amenities
Extremely slow check-in, room smelled like mildew, hotel needs a make over. Hilton should make an effort to revive this hotel as its the only walkable hotel to/ from cancun airport. Price is way too high for the quality.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! We got a driver for the whole trip!! I felt very safe here!!
Stayed 3 nights in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy walk from Airport. Don’t be afraid to walk. It’s like 5 minutes.
Stayed 1 night in May 2025

10/10 Excellent

Daniel, Beaumont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay one night in family with kids waiting for a connecting flight and was perfect
Stayed 1 night in May 2025

10/10 Excellent

RENE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

JHOANA

Stayed 1 night in May 2025

4/10 Poor

Cassandra

Disliked: Amenities
Stayed 1 night in May 2025

4/10 Poor

Ashley

Liked: Cleanliness
Disliked: Room comfort
No hot water, restaurant ran out of food and the staff didn't tell us to schedule transportation to the airport in advance
Stayed 1 night in May 2025

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Stayed 1 night in May 2025

4/10 Poor

Mohit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is not good
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness
The front desk and porters were very nice and accommodating. Shuttle service was great as well. Beds very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Julie, Bothell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean basic room. Great hvac system. Food and drinks are reasonably priced at restaurant and bar. Walking distance from the airport. Would stay again for a night.
Lazy river pool and outside bar
View towards airport
Nachos
Tortilla soup
Stayed 1 night in May 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay flying into Cancun the night before we went to our resort. It is an easy walk from the terminal and the staff is super friendly. The pool area is awesome especially at night and the restaurant had pretty good food. I would definitely stay here again and flying into Cancun.
Stayed 1 night in May 2025

10/10 Excellent

Tony, Powhatan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy, clean room, quiet.
Stayed 1 night in May 2025

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2025

10/10 Excellent

MARIA BEATRIZ

Traveled with family
Liked: Amenities
Great
Stayed 6 nights in Apr 2025

6/10 Okay

Christer

Traveled with group
Liked: Cleanliness
Facilities ok but it was impossible to get a shuttle pick up or even an answer via email or phone
Stayed 1 night in May 2025

6/10 Okay

June

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Cassandra eileen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mala atención lástima el hotel está bonito
Stayed 5 nights in Apr 2025

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff went out of their way to be accommodating and it offered the best dining and cocktails we had during our stay in Mexico! Beautiful rooftop pool and bar too!
Stayed 2 nights in Feb 2025