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Hilton Garden Inn Cancun Airport

3.5 star property

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Photo gallery for Hilton Garden Inn Cancun Airport

Lobby
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (MXN 395 per person)
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Xoximilco
    ‪9 min drive‬
  • Ventura Park Cancun
    ‪9 min drive‬
  • Moon Palace Golf Club
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 337 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 724 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.4 out of 10
Exceptional
(3 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

8.8 out of 10
Excellent
(9 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(58 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Cancun Airport

3.5-star Cancun hotel with restaurant
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a 24-hour business center are onsite.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Garden Inn Cancun Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and a convenience store. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Hilton Garden Inn Cancun Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 165 per day)
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1317 out of 2359 reviews
Rating 8 - Good. 548 out of 2359 reviews
Rating 6 - Okay. 234 out of 2359 reviews
Rating 4 - Poor. 130 out of 2359 reviews
Rating 2 - Terrible. 130 out of 2359 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Melida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay close to the airport for early morning flights. Food at the restaurant was great and the outdoor seating in the “garden” was lovely. My only complaint was the shower - no hot water and terrible water pressure, more so lack of pressure it was a trickle of water.
Stayed 1 night in Apr 2025

10/10 Excellent

A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at this hotel. Staff was wonderful and accommodating. Extremely helpful. Would return wherever I’m in Cancun.
Stayed 3 nights in Apr 2025

8/10 Good

Ayumu

Stayed 1 night in Apr 2025

2/10 Terrible

Michele

Liked: Amenities, property conditions & facilities
Bugs in my room. Received two free bottles of water for two nights. Can’t drink water in Mexico so had to buy water. No English speaking channels for Americans.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

BARRY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cancin!!!!
Stayed 1 night in Apr 2025

8/10 Good

michelle

Stayed 1 night in Apr 2025

10/10 Excellent

??

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool
Stayed 1 night in Apr 2025

6/10 Okay

Victor

Close to airport
Stayed 1 night in Apr 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly easy walk from airport. Very friendly staff. Huge room (booked king suite).
Stayed 1 night in Apr 2025

10/10 Excellent

Arshiya

Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an airport hotel this is a good fit for us. Serviceable gym, clean, but simple rooms, and a lovely circular pool and sitting area on the roof (3rd floor). It’s close to Terminal 4 - supposedly a free shuttle - and a nice place to unwind before catching your flight, or to bridge a day for a cheaper flight as was the case with us. Staff are friendly and accommodating. It’s modern, but well appointed with plants. There aren’t any amenities or conveniences outside the hotel, but you are choosing it for proximity to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance from the airport. Staff are all friendly and professional. They all spoke excellent English so that was also helpful. Room was clean and comfortable. The only negative is that they do not provide washcloths.
Stayed 1 night in Apr 2025

6/10 Okay

Philippe, San Mateo Tlaltenango

Traveled with family
Liked: Cleanliness
No signs to guide you towards the Shuttle Bus at the airport and no one answered the phone at the lobby. Check in was slow and the Hilton App didn’t work. Restaurant closed at 10:00pm which we find early for an airport hotel.
Stayed 1 night in Apr 2025

8/10 Good

Sharon, Milton

Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect size room
Stayed 1 night in Mar 2025

6/10 Okay

Masleidy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night on our way from Xcaret back home to take flight following morning. Room was ok, very basic but comfortable, clean. I tried to use the iron and didn’t notice it was damaged and my shirt got ruined. I called reception to report the incident and ask for a new iron. The receptionist was very nice and sent me one immediately. They offer shuttle to the airport which is less than 5 min away.
Stayed 1 night in Apr 2025

2/10 Terrible

Caroline

Stayed 1 night in Apr 2025

10/10 Excellent

margarito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very convenient, very close to the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kaleb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Rosa Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Tardaron un poco en atenderme en el restaurante pero la comida fue buena y el chico que me atendía fue muy amable junto con todo el personal, pasé mala noche porque las personas que estaban a lado de mi habitación se la pasaron gritando como hasta la 1am y las personas que caminaban por el pasillo (estaba en el primer nivel) pasaban riendo o se quedaban hablando en el pasillo. El servicio de shuttle fue excelente, rápido y fácil de agendar.
Stayed 1 night in Mar 2025