See all properties

Hive Cancun

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hive Cancun

Couples treatment rooms, body treatments, deep-tissue massages
Reception
Junior Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe
Couples treatment rooms, body treatments, deep-tissue massages
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Room service
  • Spa

Explore the area

Map
Huayacán Smz 336 Mnz Avenue 9. Lot 3, Cancun, QROO, 77500
  • María Desatadora de Nudos Sanctuary
    8 min drive
  • Dubai Palace Casino
    10 min drive
  • Las Plazas Outlet Cancun
    10 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Luxury Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Luxury Double Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Junior Double Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite

Premium bedding, memory foam beds, minibar, in-room safe

Junior Studio Suite

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Residence Inn by Marriott Cancun Hotel Zone

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (2281)
The price is $208
per night
$261 total
includes taxes & fees
Jan 2 - Jan 3
Residence Inn by Marriott Cancun Hotel Zone

About this property

Hive Cancun

4-star Cancun hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hive Cancun offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. 50-inch Smart televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with cookware/dishes/utensils and espresso makers. Bathrooms include complimentary toiletries and hair dryers.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and body scrubs.
In addition to a full-service spa, Hive Cancun features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary uncovered self parking is available on site.

Hive Cancun is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Hive Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hive Cancun Hotel
Hive Cancun Cancun
Hive Cancun Hotel Cancun

Hive Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 256 out of 481 reviews" "
Rating 8 - Good. 115 out of 481 reviews" "
Rating 6 - Okay. 55 out of 481 reviews" "
Rating 4 - Poor. 22 out of 481 reviews" "
Rating 2 - Terrible. 33 out of 481 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jean-Philippe, Culter Bay

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Continental breakfast consists of coffee, juice, a bowl of fruits, and two small croissants. The Wi-Fi system is horrible. Most tours won't be able to pick you up at the hotel. Overall, the experience was okay, and the staff did a good job. However, I won't recommend the hotel. I would not suggest this for any romantic travel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you’re looking for something a little bit away from the hotel zone. Beautiful hotel and comfy bed with a nice roof top private pool. All staff was nice and helpful. Little far from some restaurant so definitely plan to have a taxi on call
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was a great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Garrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff
Stayed 2 nights in Jul 2024

6/10 Okay

Jason

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff at the front desk were very helpful and professional. The room was a good size and layout. Pool was dirty and not well maintained. Beautiful areas for the patio bar and rooftop restaurant, but there was no one around so they felt deserted. We went to the rooftop for sunset on Saturday evening and there was not a soul (customer or worker) at the restaurant or bar. The door to the room must have been thin or hollow, as inside the room you could hear all the noise from the street as if the door was open. This place feels like it has a lot of potential, but must not get enough business to support the staff required to make it great. Again, the staff we dealt with were good, it was just limited to the front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Sherita

Traveled with family
The hotel was located far from the tourist area and had limited restaurant options. The pool area was outdated and the water was dirty. The restaurant food was bland. The staff wouldn’t provide towels the second day.
Stayed 2 nights in Jul 2024

10/10 Excellent

GARRICK

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pool
Stayed 2 nights in Jul 2024

8/10 Good

Harmony

Stayed 1 night in Jul 2024

10/10 Excellent

Racheal, Garland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Grace

Liked: Staff & service
Disliked: Cleanliness, room comfort
Just “ok”
We stayed for one night after we made a last minute change before our stay in Playa Del Carmen. It was just “ok” the room definitely was not clean as it should’ve been. There was hair on the sink as if someone shaved that wasn’t cleaned up. Dead bugs on the floor, the shower floor looked like it had water mildew and the shower head was not spraying well at all. The room smelled of mildew and there were no hand or wash cloths, only large towels. The service was great when we checked in. When we checked out they accused us of eating some chocolate from the minibar, which we did not. Just a weird exchange.
Stayed 1 night in Jul 2024

6/10 Okay

Dymiere

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not have hot water for the first few days, Also there was miscommunication with staff , and no message or clear communication that there is a a deposit upon arrival. Due to construction and traffic you can hear many different noises
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, just at 10 min from downtan and airport
Stayed 1 night in Jun 2024

8/10 Good

Fidel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place but with bad service, incomplete kit of coffee supplies, when requested to complete it they never did, on one of the two days of stay they operated the continental breakfast included in the rate the second day it did not operate, but in the room next door They did bring them coffee and fruit cocktail. I thought the rate was higher than normal due to the hurricane that would happen around Tulum. When I was checking out, they offered a room at a lower rate to a potential client who asked about room availability.
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during hurricane Beryl. Staff was kind and accommodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet we experienced here during our stay. Staff was very attentive and ready to help at any moment. The pools are great except the tub it’s that it didn’t work during our stay. The hydrotherapy was also very nice. The food here is extremely good. The price for food at the restaurant is ok but food is totally worth it. There are good places to eat minutes away and although some are 30 minute walks it’s still great food. We felt safe our entire time here. Although it is some ways from the ocean (about 25 minutes) one can get rides there and back. The 7 Eleven downstairs came in clutch during our stay as well has essential needs in case you’re missing some. Totally recommend this hotel.
Stayed 11 nights in Jun 2024

6/10 Okay

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly. The decor was fine - trying to be BOHO like everything else in the cancun to Tulum corridor. Their pool and bar area is nice. The dinner food was pretty good. Unfortunately our room smelled like mildew. The staff said this was due to recent heavy rain but the smell was strong. The hotel is on a busy street and the door to the room directly faces said street which is fairly noisy.
Stayed 1 night in Jun 2024

6/10 Okay

Samantha

Traveled with group
It was okay
Stayed 2 nights in May 2024

10/10 Excellent

Keyonna

Stayed 1 night in Jun 2024

6/10 Okay

Leon

Liked: Cleanliness, property conditions & facilities
The room was cleaned very well everyday. Unfortunately when rain felll water came into my room. The staff were friendly, but the continental breakfast was the absolute worst, felt as though you were begging for breakfast, its either juice or coffee, some fruits and that it. It was ao not worth it, i didnt bother to go 2 days for what they consider breakfast.
Stayed 4 nights in Jun 2024

6/10 Okay

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
I like the outside pool, but didn’t like the fact they didn’t have much options on their Lunch menu.
Stayed 7 nights in Jun 2024

6/10 Okay

Jessica

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
DIRTY!!!!!!
Stayed 1 night in Jun 2024

6/10 Okay

Jessica

Traveled with pets, Traveled with family
Disliked: Cleanliness
Very very dirty bathroom, floor and room in general. Even after room service came to clean it was still disgusting. I was traveling with my medical service animal and they still charged me a fee so they are not service animal friendly. Overpriced for the quality in my opinion.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great price. Would stay here again
Stayed 3 nights in Jun 2024

8/10 Good

Maria Karla

Traveled with family
Liked: Staff & service
The staff is very nice … The bathroom was a little dirty
Stayed 1 night in Jun 2024