See all properties

Hotel Bahia Chac Chi

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Bahia Chac Chi

View from property
Minibar, in-room safe, individually decorated, individually furnished
Meeting facility
Balcony
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪112 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Bay View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Bay View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool umbrellas

Hotel Posada Del Mar

  • Pool
  • Spa
  • Kids pool
  • Parking included
3.8 out of 5, Good, (1006)
The price is $99
per night
$123 total
includes taxes & fees
Apr 6 - Apr 7
Hotel Posada Del Mar

About this property

Hotel Bahia Chac Chi

3-star hotel in Centro - Supmza 001
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. Complimentary uncovered self parking is available on site.

Hotel Bahia Chac Chi is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Sport Bar El Rey - Onsite bar. Happy hour is offered.
Restaurante Bahia - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1005 reviews
Rating 8 - Good. 377 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Celestino

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly modern and well maintained property. Its proximity to the ferry is great, and all restaurants and shopping -- as well as the North Beach itself -- are minutes to walk to. Being on the principal street for vehicle traffic isn't the greatest (noise etc.), but walk one block and you have left all of that behind. We stayed in a street facing room on the first floor our first night and found it too noisy, so we moved to a courtyard facing room and were much happier. I would recommend this hotel to friends. It is very good value.
Stayed 7 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and view staff were great
Stayed 3 nights in Dec 2024

6/10 Okay

amber

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Issues with door locks, ac and shower.
Stayed 5 nights in Nov 2024

6/10 Okay

Shawn

Traveled with partner
Was wanting adults only but there were children. Showers were never actually hot and the internet/TV did not work.
Stayed 3 nights in Nov 2024

10/10 Excellent

Runa

Stayed 3 nights in Nov 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! 2mn walk from the ferry. Rooms are spacious so that was great. The only thing is they manipulate the toilet so it won’t waste much water, that was ok when going #1 but struggled for #2, had to flush 3 times 😅
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location from the main area and port, felt very safe and the room was cleaned and fresh daily
Stayed 7 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Donna L

Disliked: Staff & service, property conditions & facilities
There was NO HOT water in the hotel, the elevator did not work, I asked for a refund for my stay they said yes but would not answer expedia's calls.
Stayed 9 nights in Oct 2024

10/10 Excellent

Jason Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay and I would definitely come back a third time. I really liked how cold the ac got. I actually had to turn the thermostat up because it was too cold in my room. The location is ideal with it being so close to the ferry, shopping, restaurants and Playa Norte.
Stayed 7 nights in Nov 2024

4/10 Poor

Gustavo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view from our room
Stayed 3 nights in Oct 2024

4/10 Poor

Kimberly

Stayed 8 nights in Oct 2024

6/10 Okay

Teresa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only pros about this property is the location and the staff who are friendly. Property is old and needs to be renovated, during my 5 day stay the elevator did not work and there was no hot water in hotel due to a storm which took place a week before my arrival. I was not notified ahead of time.
Stayed 4 nights in Oct 2024

10/10 Excellent

luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (3 minutes away from ferry terminal, great beach 10 minutes away, lots of restaurants 7 minutes away) Grest staff Room was spacious and clean Pool (super convenient with kids)
Stayed 2 nights in Oct 2024

4/10 Poor

Jaan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely staff members who did their best to accommodate me, but the property is in really bad condition. Many things simply did not work and ther ewas no hot water during my stay
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Sam
The stay was for beside one huge issue at least for me and its the water pressure was bad i can say wasn’t existing along with no hot water to be more specific it wasn’t even warm i had to take very cold showers, i notified the maintenance crew numerous of times nothing was done, One thing i have to say Isabela the young and short receptionist was absolutely amazing friendly and very helpful Anyway my bad experience was the water pressure and no hot water that was big deal
Stayed 9 nights in Sep 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Leopoldo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and 6 days. Had no trouble at all. Staff was patient and polite. Highly recommend for family’s. Close to the ferry and food. Playa Mia was just a few minutes away. You can walk or grab a taxi for 100 pesos.
Stayed 6 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and easy and clean place to stay in the city. super close to ferry
Stayed 3 nights in Jul 2024

8/10 Good

craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night, so I can’t give a fair review. The staff was friendly and our room was acceptable. Good location and view.
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and location was extremely convenient
Stayed 5 nights in Jul 2024