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Hotel Bahia Chac Chi

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Bahia Chac Chi

View from property
Minibar, in-room safe, individually decorated, individually furnished
Meeting facility
Balcony
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • Miguel Hidalgo
    ‪4 min walk‬
  • Parador Fotográfico
    ‪8 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪11 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(12 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Room Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

Similar properties

Exterior

Bahía Tolok

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (168)
The price is $88
per night
$140 total
includes taxes & fees
Feb 2 - Feb 3
Bahía Tolok

About this property

Hotel Bahia Chac Chi

3-star hotel in Centro - Supmza 001
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. Complimentary uncovered self parking is available on site.

Hotel Bahia Chac Chi is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Sport Bar El Rey - Onsite bar. Happy hour is offered.
Restaurante Bahia - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 1003 reviews" "
Rating 8 - Good. 380 out of 1003 reviews" "
Rating 6 - Okay. 92 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (3 minutes away from ferry terminal, great beach 10 minutes away, lots of restaurants 7 minutes away) Grest staff Room was spacious and clean Pool (super convenient with kids)
Stayed 2 nights in Oct 2024

4/10 Poor

Jaan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely staff members who did their best to accommodate me, but the property is in really bad condition. Many things simply did not work and ther ewas no hot water during my stay
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Sam
The stay was for beside one huge issue at least for me and its the water pressure was bad i can say wasn’t existing along with no hot water to be more specific it wasn’t even warm i had to take very cold showers, i notified the maintenance crew numerous of times nothing was done, One thing i have to say Isabela the young and short receptionist was absolutely amazing friendly and very helpful Anyway my bad experience was the water pressure and no hot water that was big deal
Stayed 9 nights in Sep 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Leopoldo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and 6 days. Had no trouble at all. Staff was patient and polite. Highly recommend for family’s. Close to the ferry and food. Playa Mia was just a few minutes away. You can walk or grab a taxi for 100 pesos.
Stayed 6 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and easy and clean place to stay in the city. super close to ferry
Stayed 3 nights in Jul 2024

8/10 Good

craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night, so I can’t give a fair review. The staff was friendly and our room was acceptable. Good location and view.
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and location was extremely convenient
Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good location.
Stayed 7 nights in Jul 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness
We enjoyed the location of the property.
Stayed 1 night in Jul 2024

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Close to ferry.
Stayed 1 night in Jul 2024

10/10 Excellent

Dustin Joseph Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in May 2024

10/10 Excellent

Syn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivismary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this property
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everyone else said, it’s like a 2 min walk from the ferry, as well as the beach, it’s near CI Banco about 10 mins or less by walk, 20 or less, to Playa Norte, all in all, everything is walkable and in the north touristy part of isla mujeres, it’s one of the affordable stays. A major plus, my entire stay, I did not once worry about the mosquitoes (I only did when they moved me to another hotel due to the storm, in which I was plagued with 4 mosquito bites). On that note, my stay wasn’t as long as I hoped for, I was moved to chac chi, a little more inland/south due to the hotel not being deemed safe for the storm. I like that they were able to accommodate me so quickly to another place. No microwave btw, yes to a fridge, I did not use the pool, double check with them to see if they take visa, because at first I was told yes, then I was told no ??? Anyways, the Wi-Fi is the best out of the 3 hotels I stayed on the island, imo. Rose is super nice, along with the other staff I encountered. I did not use the pool, my shower head was detachable, also if you’re new to Mexico like I was, apparently you’re not supposed to flush the toilet paper u use to wipe — it goes in a separate bin, just an FYI, that’s about it, it’s a get what u pay for kinda place, so don’t expect absolute perfection, but it’s pretty good. U can even see the hotel sign as u enter on the ferry!

10/10 Excellent

Robert, ponte vedra beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Jul 2024

10/10 Excellent

Nichon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View and Great Hotel!
Room was very clean and comfortable. The view of the bay was absolutely beautiful. There was no microwave in the room but there is a refrigerator and they will heat up your food downstairs if you ask. There were only 2 english speaking channels with really old movies. They give you nice sized beach towels for the beach so that is nice. The hotel is directly off the ferry so that was a real plus. We really enjoyed our stay and would definitely stay here again.
Stayed 3 nights in Jun 2024

6/10 Okay

Branka

Disliked: Property conditions & facilities, room comfort
ok for one night
The benefit of this hotel is that it is a few minutes from the ferry terminal, lower priced than others nearby, and you're also within a short walk of playa norte and all the restaurants there. The cons: the room is not super well insulated so it is difficult to get the AC to do well. You can see water stains on the walls. The room is very bare, no microwave and not many plug ins. The bathroom mirror and sink looked old and there were a few ants around, probably because the actual bathroom has a vent to the outside (so be sure to keep the door closed so your AC has any impact) and the shower was not good. The handheld shower was the only part that worked well. The shampoo and body wash provided did not seem to be of high quality. This is fine if you're staying for one night but would not recommend a longer stay.
Stayed 3 nights in Jun 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! It is a central location, but we enjoyed that. You can walk to everything. Please have breakfast on the top floor and enjoy the view!!! So beautiful! Quick tip: keep your bathroom door shut to keep the room cool.
Stayed 5 nights in May 2024

10/10 Excellent

Rory

Stayed 2 nights in Jun 2024