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Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

Relax by the resort's curved pool surrounded by lounge chairs and umbrellas, with palm trees in the background.
Dine in style with a beautifully set table and an impressive wine display.
Relax in style with ocean views from this serene outdoor seating area, featuring a lounge chair and table.
Enjoy beach views from this coastal hotel's spacious balconies, overlooking the turquoise sea.
Stroll along the pier, taking in the serene views of the calm water.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Belo Presidential Suite 1 King Bed Ocean View

  • 2540 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 1020 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 861.11 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 538 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free and enjoy amenities like a health club.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a rooftop terrace and a garden. Complimentary uncovered self parking is available on site.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is a smoke-free property.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ysrael David De leon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 3 nights in Feb 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

tanya m

Stayed 4 nights in Mar 2025

10/10 Excellent

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive, food menu was limited ( I was wanting pizza and several days not available) rooms are beautiful, beds and massage on beach was the best
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

So-so Stay

Property not as nice as I hoped. Boasts 3 restaurants but hours of service were short. Of the 1 restaurant that was open early and late, service was lacking. Hot tubs were either not working or closed. Staff was nice and helpful so not their fault.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, all staff, our room and location, room 107, the food and options, the pool, the beach. The beach area is small but it seemed most people spent their time at the pool. It was nice to be away from the busy Playa Norte area. This is not a party hotel. They play music in the common areas but it doesn’t start until late morning and it’s done by 11:00 pm. They have masseuse on property and they are amazing.
Stayed 9 nights in Mar 2025

6/10 Okay

Drew

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo at the front desk was amazing! Hugo and Enrique in the dining room were always accommodating and provided great service.
Stayed 9 nights in Mar 2025

8/10 Good

Lori

Traveled with partner
Liked: Property conditions & facilities
Pool decking too small hard to navigate at times
Stayed 4 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
Stayed 7 nights in Mar 2025

10/10 Excellent

André Cyrille, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très amical, aimable et serviable. Réponse et service rapide du personnel lorsque nécessaire.
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice property but no entertainment and really no beach. Limited dining. Rooms were great! But we didn’t spend time inside. Small kids or honeymooners- great place. Want some fun, find a property with more action
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our 5 days at Hotel Belo. It is a smaller, intimate resort with a lovely pool and rooms, but an especially kind and friendly staff. Much thanks to Mateo, Kassandra, Hugo and Julio for making us feel so welcome. This hotel is perfect for those who would like to relax and enjoy their vacation without the large crowds in Playa Norte. Plan on renting a golf cart or taking taxis to get around the island. Both are very easy to get.
Stayed 5 nights in Mar 2025

6/10 Okay

Steven

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is a little ways away from the main areas. You will need a golf cart or taxi for access. The staff was grrat and service is wonderful. They have pools and 6 hot tubs. Private beach area, spa services were out of this world. Rooms are very clean, and beds are like slepping on a cloud. Only con wouod be the food. Food was ok butbwould expect a little better menu at an all-inclusive resort.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small, quiet and quaint. The restaurant and snack bar's food was amazing with enough options that you won't get sick of the food there. Has two pool options a larger pool at ground level and a smaller infinity pool on the rooftop as well as access to a private beach area. Julio the snack bar server was great! We would definitely come back again.
Stayed 4 nights in Mar 2025

10/10 Excellent

page

Stayed 3 nights in Mar 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to relax, have drinks and great food..Hotel Belo is the place you want to go!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shaelyn

Stayed 2 nights in Mar 2025

8/10 Good

romald

Stayed 2 nights in Mar 2025

10/10 Excellent

Marla Kim, Plano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at hotel Belo made everything worth the trip! They all worked so hard to make you stay the best it could be !
Stayed 4 nights in Mar 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice four star. The beach was almost non existent and full of seaweed in the water. The food was decent though only two restaurants. Room was large and beautiful. Nice view to the ocean. Great pool too. Good for families.
Stayed 3 nights in Mar 2025

8/10 Good

Elizabeth, Bayonne

Liked: Staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

Carmen Anca

Disliked: Cleanliness, staff & service, property conditions & facilities
I do not recommend few food options and those that are, are mediocre this hotel is not all inclusive
Stayed 7 nights in Mar 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff goes beyond expectations!

The staff worked so hard to ensure our family had everything we'd like during our vacation. The restaurant offered excellent food and service (shout out to Arnulfo and Hugo.) The snack bar also had delicious options. The beach was clean, however the ocean was difficult to walk in, due to the wave breaks placed in the water. The shape of the ground level pool doesn't make you feel like you're sharing a pool with a bunch of other people. The roof top pool offers a beautiful view of the ocean. We splurged and got 2 massages during our stay. The massages are given on a hut on the beach. The therapists were friendly and gave stellar service. I would definitely recommend staying here!
Stayed 5 nights in Mar 2025

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m giving this place 5 stars, and I would not hesitate to recommend Hotel Belo for anyone looking for an affordable, relaxing vacation. Pretty location, calm, clean, wonderful staff. Cons: - Several of the hot tubs were out of water, and none of the hot tubs were actually hot, just warm - The menu at the main restaurant was a bit limited (would be awesome if they could add a fish tacos option and a few more appetizers), and over all the food options were just decent here. But excellent for what you pay - Room service was also a bit limited PROS!!!: - Wonderful staff, Mateo in particular was a highlight (don’t forget to tip the hardworking employees!) - The snack bar was amazing! Everything we ordered there was great - The facilities, beds, and beach were also very nice Ultimately, we will be back, which is the best review I can give
Stayed 4 nights in Mar 2025