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Hotel Beló Isla Mujeres - All Inclusive

4.0 star property

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive

2 outdoor pools, sun loungers
Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Beach/ocean view
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Front of property
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool
  • Room service
  • Spa

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min walk‬
  • Garrafon Natural Reef Park
    ‪1 min walk‬
  • Joysxee Floating Bottle Island
    ‪4 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪13 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Presidential Suite 1 King Bed Ocean View

  • 2540 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | Egyptian cotton sheets, premium bedding, minibar, in-room safe

In love Suite 1 King Bed with Terrace and Jacuzzi

  • 1020 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

  • 861.11 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Balcony

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 538 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Beló Isla Mujeres - All Inclusive

4-star Isla Mujeres hotel with 2 restaurants
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hotel Beló Isla Mujeres - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive and enjoy amenities like a health club.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a rooftop terrace and a garden. Complimentary uncovered self parking is available on site.

Hotel Beló Isla Mujeres - All Inclusive is a smoke-free property.

Hotel Beló Isla Mujeres - All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 478 out of 838 reviews
Rating 8 - Good. 155 out of 838 reviews
Rating 6 - Okay. 103 out of 838 reviews
Rating 4 - Poor. 50 out of 838 reviews
Rating 2 - Terrible. 52 out of 838 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2024

6/10 Okay

Mohamed

Stayed 6 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jeannie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Loved the staff and cleanliness. Food was good for all inclusive. The jacuzzis weren’t working our whole entire stay which was a bummer since we chose based off amenities. The gym had great equipment but couldn’t use it due to a super strong ammonia smell.
Stayed 5 nights in Nov 2024

8/10 Good

John, Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, quiet, relaxing.
Stayed 4 nights in Nov 2024

8/10 Good

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property with friendly and attentive staff. The food and drinks were mediocre. We ended up eating most of our dinners at other places, which somewhat defeats the benefit of an all inclusive resort. But on balance, we were satisfied with our stay and would recommend the property to others.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Nov 2024

2/10 Terrible

Jeffery

Traveled with family
Liked: Amenities
Poorly Managed!
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in Oct 2024

2/10 Terrible

Hina

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Eric

Stayed 4 nights in Oct 2024

10/10 Excellent

matthew

Stayed 5 nights in Sep 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was an excellent conditions. The food was amazing and the service perfect.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brandyn

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
Stayed 5 nights in Oct 2024

2/10 Terrible

Samantha

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 4 nights in Oct 2024

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very laid back and quit
Stayed 7 nights in Sep 2024

4/10 Poor

Sean

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Air conditioning in our room was not working and they would not fix it. Food was below average at best.
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel surrounded by beautiful welcoming people. Loved the stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica Matallana

Liked: Cleanliness, staff & service, property conditions & facilities
Service it was great
Stayed 4 nights in Sep 2024

10/10 Excellent

BRITTANIE

Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The concierge greeted us with a drink and helped with checking into our room. Room service was always great and delivered fast. The entire hotel staff were extremely friendly and attentive. Highly recommend this hotel.
Stayed 2 nights in Jun 2024