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Hotel Beló Isla Mujeres - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Beló Isla Mujeres - All Inclusive

2 outdoor pools, sun loungers
Front of property
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Beach/ocean view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • Room service
    Room service

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min walk
  • Garrafon Natural Reef Park
    1 min walk
  • Joysxee Floating Bottle Island
    4 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    13 min drive

Room options

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Presidential Suite 1 King Bed Ocean View

  • 2540 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | Egyptian cotton sheets, premium bedding, minibar, in-room safe

In love Suite 1 King Bed with Terrace and Jacuzzi

  • 1020 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

  • 861.11 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Balcony

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 538 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Beló Isla Mujeres - All Inclusive

4-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hotel Beló Isla Mujeres - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive and enjoy amenities like a health club.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a rooftop terrace and a garden. Complimentary uncovered self parking is available on site.

Hotel Beló Isla Mujeres - All Inclusive is a smoke-free property.

Hotel Beló Isla Mujeres - All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 445 out of 781 reviews" "
Rating 8 - Good. 143 out of 781 reviews" "
Rating 6 - Okay. 95 out of 781 reviews" "
Rating 4 - Poor. 47 out of 781 reviews" "
Rating 2 - Terrible. 51 out of 781 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Shakira

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Very poor management.
Stayed 10 nights in Aug 2024

10/10 Excellent

liliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved how helpedful they are.after purchasing they guide you with everything from landing to transportation to the island. Mateo at the front desk is so fast hlto greet you inside and provides a welcome drink. Front desk explained everything to the T. They walk you to your room and explain everything including how to rent a golfkart.there is 2 pools with a walking beach in the fact. The food is good and the servers suppert excellent i cant wait to come back. I havd a phenomenal experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sohn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff friendly and pool and view from 5th floor bar pool is great
Stayed 4 nights in Aug 2024

10/10 Excellent

Leticia Figueroa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and learned cold is hot and hot is cold on the shower lol just the shape of the faucet
Stayed 4 nights in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 4 nights in Aug 2024

8/10 Good

Cody Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few weeks ago and loved it already booked another trip in a few monthe
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service received by staff was amazing. A genuine welcome everytime. Hotel itself was beautiful and would definitely be going again.
Stayed 6 nights in Aug 2024

8/10 Good

Erna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the service is really good. It is very quiet and relaxing. The beach is really bad, swimming is impossible.
Stayed 7 nights in Aug 2024

10/10 Excellent

Brisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was delicious and all the service was far beyond thanks for all your support and hospitality, my daughter says is better than the moon palace she was more comfortable with hotel belo
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing! Room was great. Location not bad. Food was very good. Roof top pool could use some extra cleaning and chlorine. Beach not so good. Other than that amazing stay!
Stayed 5 nights in Aug 2024

8/10 Good

SHIREEN, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, and friendly. Average service and food. Beach area is blocked by dividers for see weeds and hurricanes so it’s not ideal for swimming. North beach is better.
Stayed 5 nights in Jun 2024

10/10 Excellent

BRANDI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is terrific. Mateo, Alberto, Hugo, and the front desk staff were nothing short of wonderful. Accommodating, friendly, and attentive. They made us feel welcome, like we were family, from the moment we entered through the front door and went above and beyond throughout our stay to provide us with nothing short of a fantastic vacation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best we ever had!! Enrique, Hugo, Marcos, Abdel, Tristan, Edgar, and Abel were the best guys!!!
Stayed 7 nights in Aug 2024

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, staff & service
Hotel Beló was nice. It was overall smaller than what it looks like on Expedia, but it’s still very cute. There is only ONE restaurant on property, so if you do an all-inclusive, it’s not really worth it for-wise. There are some chairs and cabanas on the beach for patrons that were a nice touch. The beach itself is small, but if you’re looking for a quiet and relaxing environment, then this is the place for you. They also have a cute picture prop in the ocean, but the some of the letters that are supposed to spell Isla Mujeres Hotel Beló are broken, fallen or missing all together. We did lose power for a bit one day, but it came back in an hour or so. Overall it was a nice relaxing time, but IMO not worth an all-inclusive. I will say, the food at the restaurant on property did not disappoint!
Stayed 4 nights in Jul 2024

10/10 Excellent

gustavo

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Traveled with group, Traveled with family
Hot tubs dirty and not functioning!
Stayed 5 nights in Jul 2024

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Hotel Belo, and I must say, it was an excellent experience from start to finish! From the moment we arrived, the Mateo’s customer service was outstanding. Although we got there early, the staff welcomed us warmly and quickly helped us get our room ready. The check-in process was smooth and efficient, setting a positive tone for our stay. A special shout-out to Marco at the pool bar! He was always attentive and served up the best drinks, making our time by the pool even more enjoyable. In the restaurant, Trista, Hugo, Alberto and Jorge provided exceptional service, greeting us with warmth and ensuring that we were well taken care of at every meal. Their attentiveness made us feel comfortable and safe throughout our stay. The rooms were impeccably clean, featuring comfortable beds that made for restful nights. Room service was fast and delicious, adding to the overall convenience of our stay. While the beach is small, it is impeccably maintained and offers a great atmosphere for relaxation. The hotel is very family-oriented and provides a quiet environment perfect for unwinding. Overall, Hotel Belo exceeded our expectations with its exemplary service and comfortable amenities. I highly recommend staying here if you're looking for a delightful getaway!
Stayed 5 nights in Jul 2024

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The roof top bar has an amazing view & is a fun place to have some drinks. The ground level pool is nice too. We had an ocean view room with a XL king size bed which was great. The warm water pressure lacked & would get scalding hot and then cold with just a little push of the handle. There’s really only 1 restaurant on site & when the restaurant is closed they have a snack bar but very limited options on what to eat. It can get noisy at times due to the traffic and you can hear the housekeepers and other guest rolling their carts & luggage.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kathleen, Lake Kiowa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were all very pleased with our stay here at the Beló. The food was delicious the drinks were top notch and the staff was amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a family and had an amazing stay. Couldn’t have been better
Stayed 3 nights in Jul 2024

10/10 Excellent

Travis, Madisonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2024

6/10 Okay

Jaime

Traveled with family
Disliked: Amenities
The property was nice, the rooms were nice. Only one restaurant on the resort, the beach was ok not a whole lot of area to swim. It’s not super far from down town a north beach. The pool bar didn’t open until noon. Overall the facility is nice, an it’s a nice ride in a golf cart to see the island.
Stayed 4 nights in Jul 2024

10/10 Excellent

yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 5 nights in Jun 2024

10/10 Excellent

Giseli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Isla Mujeres, we definitely recommend for these are looking for luxury hotels, comfortable and safe to stay!
Stayed 9 nights in Jul 2024