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Hotel Bonampak

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bonampak

Property entrance
Outdoor pool
Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace
Hallway
Standard Room, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av. Bonampak Mz. 9 L 1-01 Int. 225 S.M., Cancun, QROO, 77500
  • Plaza Las Americas
    6 min walk
  • Amerimed Hospital
    11 min walk
  • Royal Yak Casino and Sports Book
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

Krystal Urban Cancun & Beach Club

Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1259)
The price is $142
per night
$176 total
includes taxes & fees
Jan 2 - Jan 3
Krystal Urban Cancun & Beach Club

About this property

Hotel Bonampak

3-star hotel in Downtown Cancun
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, a garden, and a front-desk safe are onsite.
Hotel Bonampak offers 80 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Hotel Bonampak features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Cancun hotel also offers a convenience store, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hotel Bonampak is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Hotel Bonampak Cancun
Bonampak Cancun
Hotel Bonampak Hotel
Hotel Bonampak Cancun
Hotel Bonampak Hotel Cancun

Hotel Bonampak Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1000 reviews" "
Rating 8 - Good. 257 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bartley

Liked: Cleanliness, staff & service
The property is very convenient to the Plaza Americas Mall and ADO central bus station. The hotel is very clean, comfortable bed, great AC , nice towels and bed linens, shower worked well. The elevator was out of service when I was there but their staff carried my luggage up and down the multiple flights of stairs. No mini fridge. The pool is very shallow and i never saw anyone in the pool. The art in the room was depressing. The breakfast area was suffiently provided with cereals and pastries. I think the hotel is a good value and safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , safe area.
Stayed 1 night in May 2024

10/10 Excellent

Olina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller local hotel. Clean, quiet friendly and polite staff.
Stayed 7 nights in Jul 2024

8/10 Good

Veronica

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved this place. Almost everything was perfect. The room, hallways, elevator, lobby,dining area, pool, well everthing was clean every day. Angel was the young employee who kept our room clean. He did a 5 star hotel job, please give him a raise he deserves it. I liked the investment the owner has made in the property and the upgrade he's doing to the pool area. The rooms look great and can be even better if you add a small refrigerator and an iron, that would be perfect. I definitely recommend it.
Stayed 6 nights in Jul 2024

6/10 Okay

Liliana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kuty

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms were cleaned everyday and the pool was nice, and not crowded. The reception didn't give any service even not a taxi call. They didn't supply towels to the pool.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jaime

Stayed 1 night in Jul 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Ncengani

Stayed 7 nights in Jun 2024

10/10 Excellent

Enrique

Stayed 1 night in Jun 2024

10/10 Excellent

chung-tsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

chung-tsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

chung-tsan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and great location with friendly front desk staff, Andrew was specially kind and helpful. We had wonderful time at this hotel
Stayed 2 nights in Jun 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and helpful. Highly recommended. Beds were clean and comfortable. We only stayed there for 2 nights and had a good experience.
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but the only thing the door unable to lock the safery lock inside it was broken. We notified the front desk. They said it will get fix the next day but never happened.

6/10 Okay

wigberto

Traveled with family and small children
Ok for one day
Stayed 1 night in Apr 2024

4/10 Poor

Pauletta

Traveled with family and small children, Traveled with family
Disliked: Staff & service
I stood in an extremely long line 3 times, hours apart being told I would have early check in with a tower view by noon and would receive a phone call. Not only did this not happen, there was no apology for the inconvenience the staff did not care, I was just another number to them. Staff will say anything to shut you up. WiFi service in my room sucked, my child couldn’t watch tv without continued internet disruption. We finally just went to sleep. Night one sucked.
Stayed 1 night in Feb 2024

10/10 Excellent

Keekira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, Marysville

Business traveler
As always very professional , clean , good location .
Stayed 1 night in Apr 2024

10/10 Excellent

Enrique

Stayed 1 night in Apr 2024

10/10 Excellent

Enrique

Stayed 1 night in Apr 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024