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Hotel Bonampak

3.0 star property

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Photo gallery for Hotel Bonampak

Property entrance
Standard Room, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer, towels
Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Bonampak Mz. 9 L 1-01 Int. 225 S.M., Cancun, QROO, 77500
  • Plaza Las Americas
    ‪6 min walk‬
  • Plaza 28
    ‪2 min drive‬
  • Puerto Cancun Marina Town Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Bonampak

3-star hotel in Downtown Cancun
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, a garden, and a front-desk safe are onsite.
Hotel Bonampak offers 80 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Hotel Bonampak features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Cancun hotel also offers a convenience store, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hotel Bonampak is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Hotel Bonampak Cancun
Bonampak Cancun
Hotel Bonampak Hotel
Hotel Bonampak Cancun
Hotel Bonampak Hotel Cancun

Hotel Bonampak Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very clean

I think this must be the cleanest hotel we've ever stayed in. I've stayed in 5*when I say this. They couldn't do enough to help my disabled daughter who has mobility problems. The only downside was that they didn't have a restaurant
Stayed 4 nights in Jan 2025

4/10 Poor

lucy

Traveled with family
Liked: Staff & service
It’s next to a stadium and the entire hotel erupts in concert noise until 6 am. Had to move rooms at 3 am to another one, was still noisy, they told me there are no rooms that are not noisy , didn’t get any sleep at all to catch my flight at 8 am. It was awful, came home exhausted. Don’t stay here on the weekends! They told me it’s the same every Friday and Saturday night and the concerts go all night long
Stayed 1 night in Jan 2025

10/10 Excellent

Vallarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street to the medical building, walking distance to the mall for shopping
Stayed 3 nights in Jan 2025

10/10 Excellent

Rodrigo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely experience, very home welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Hok Fei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simple but very clean. The room is spacious. I like the swimming pool and 24 hrs free drinks. Breakfast is free. You don’t expect too much but it’s good enough with several types of bread, cereals and drinks. The staff are polite.
Stayed 2 nights in Dec 2024

6/10 Okay

manju

Traveled with family
Liked: Staff & service
Its clean, staff is good, hard to sleep
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I had a wonderful time, the staff was amazing, the room was impeccably clean. I can’t wait to come back soon!!
Stayed 3 nights in Dec 2024

8/10 Good

Tzitzi

Traveled with family and small children
Liked: Property conditions & facilities
Para pasar una noche eata bien, los cuartos comodos y amplios. Solo si tu cuarto esta del lado de la calle toda la noche escuchas los coches.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonzo

Traveled with family
Nice place to stay
Stayed 7 nights in Dec 2024

8/10 Good

Afshin, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service
We stayed here for four nights. The staff was friendly and welcoming. For a 3-star hotel, it was acceptable. Here are some pros and cons: Pros: - Convenience store right next to the hotel - Quiet place - Clean room and bathroom - Close to the beach Cons: - No fridge in the room - you must buy water bottle from the convenience store. - There were only drinks(Orange juice, milk, coffee) and croissants for breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very impressive. Everything worked as intended. They had a nice area to sit by the pool as well. Parking is free and right outside the hotel. Slow drain in the shower but otherwise everything was awesome. They give free water bottles as well which was really helpful!

10/10 Excellent

Antonio

Stayed 1 night in Sep 2024

8/10 Good

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay. We had a room on the street side and it was a bit loud at night. I would recommend getting a courtyard side room.
Stayed 1 night in Dec 2024

10/10 Excellent

NINELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

A very nice, agradable, confortable Hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Stayed 3 nights in Nov 2024

8/10 Good

NINELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and confortable. And well located

It was pleasant.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only slept there but clean and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Shivanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant family hotel!

Very comfortable stay. Staff was very helpful and pleasant. Very close to everything! Stayed before and will stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay at this hotel. First of all, it is always clean here, and the hallways have a pleasant smell. For me, the most important factors are NOT the modern renovation but the smell and cleanliness of the hotel. When I first entered the room from the street, it had its specific odor, but after 5 minutes of staying there, I got used to it and no longer noticed it. I think it was the smell of age or dampness. The staff was extremely friendly and helpful. I recommend this hotel to anyone who values comfort and cleanliness!
Stayed 5 nights in Oct 2024

8/10 Good

Danny

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Yunos Zulmajdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located at downtown
Stayed 5 nights in Sep 2024