Hotel Casa Maya - Near Langosta Beach
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*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
This property is closed from November 1 2023 to December 15 2024 (dates subject to change).
The property will be renovating from November 1 2023 to December 15 2024 (completion date subject to change). The following areas are affected:
- One of the dining venues
- Bar/lounge
- Elevator
- Front desk
- Hallway
- Lobby
- Swimming pool
Property Features
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Bring your whole family to Melia Casa Maya Cancun All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a children's pool.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach property also offers a garden and a terrace. Complimentary uncovered self parking is available on site.
Melia Casa Maya Cancun All Inclusive is a smoke-free property.
- Daily
- Waterslide
- Children's games
- Number of outdoor pools - 2
- Babysitting or childcare
- Elevator
- Lockers available
- 24-hour front desk
- Free grocery shopping service
- Uncovered parking
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Terrace
- Luggage storage
- Free buffet breakfast
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Pool umbrellas
- Airport transportation
- Total number of rooms - 260
- No accessible shuttle
- Internet access - wireless
- Number of floors - 8
- Number of buildings/towers - 2
- Internet access
- Fireplace in lobby
- Elevator door width (inches) - 71
- Number of bars/lounges - 4
- Elevator door width (centimeters) - 180
- Number of poolside bars - 1
- Number of swim-up bars - 1
- Free water park access
- Beach umbrellas
- Free breakfast
- Free beach cabanas
- Grocery/convenience store
- Tours/ticket assistance
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Children's pool
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Number of restaurants - 3
- Reception hall
- Laundry facilities
- Beach towels
- Television in common areas
- Garden
- Multilingual staff
- Off-street parking
Room Amenities
Melia Casa Maya Cancun All Inclusive offers 260 accommodations with minibars and coffee/tea makers. Rooms open to balconies or patios. Beds feature down comforters. Accommodations at this 3.5-star property have kitchenettes with microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Kitchenette
- In-room climate control (air conditioning)
- Room service
- Iron/ironing board (on request)
- Microwave
- Wireless internet access
- Internet access (complimentary)
- Slippers
- Cable TV service
- Flat-panel TV
- HDTV
- Free WiFi
- Down comforter
- TV size: 32
- TV size measurement: inch
- Balcony or patio
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Closed captioned TV
- Wardrobe or closet
- Toothbrush and toothpaste not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Merkado - This restaurant specializes in local cuisine.
Lobby Bar Boreal - This bar specializes in international cuisine. Open daily.
Cape Nao - This restaurant specializes in international cuisine. Open daily.
Casa Nostra - This restaurant specializes in Italian cuisine. Open daily.
Lounge The Level Bar - Onsite bar. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Motor boating nearby
- Beach volleyball on site
- Skydiving nearby
- Windsurfing nearby
- Ziplining nearby
- Playground on site
- Personal motor watercraft nearby
- Ecotours nearby
- Boat tours nearby
- Marina nearby
- Segway rental/tour nearby
- Golf lessons available nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Car not required
Staffed front desk
Contactless check-in is available
Smoke detector
Service animals not allowed
Debit cards
Gap period enforced between guest stays - 24 hours
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Casa Maya
- Casa Maya Cancun
- Casa Maya Hotel
- Hotel Casa Maya
- Hotel Casa Maya Cancun
- Maya Casa
- Cancun Casa Maya
- Casa Maya Cancun Hotel Cancun
- Casa Maya Hotel Cancun
- Imperial Fiesta Club Hotel Casa Maya
Hotel Reviews
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