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Hotel Colonial San Carlos Cancún Centro

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Front of property
Family Suite | Bed sheets
Standard Room | Balcony view
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Cedro, Cancun, QROO, 77500
  • Plaza 28
    ‪19 min walk‬
  • Cancun Mall
    ‪5 min drive‬
  • Puerto Cancun Marina Town Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room | Bed sheets

Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 2 Double Beds

View all photos for Classic Room

Shower, towels, soap, shampoo

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Bed sheets

Family Suite

  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom | Bed sheets

Basic Single Room, Non Smoking, Private Bathroom

  • 172.2 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Bed sheets

Comfort Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Economy Room

Economy Room | Bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Colonial San Carlos Cancún Centro

Hotel in Downtown Cancun
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel Colonial San Carlos Cancún Centro offers 24 accommodations. 18-inch LCD televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Wireless Internet access is complimentary.

Hotel Colonial San Carlos Cancún Centro is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 103 reviews
Rating 8 - Good. 17 out of 103 reviews
Rating 6 - Okay. 19 out of 103 reviews
Rating 4 - Poor. 10 out of 103 reviews
Rating 2 - Terrible. 16 out of 103 reviews

6.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Rainer

Disliked: Property conditions & facilities
Last floor is difficult to climb
Stayed 3 nights in Jan 2025

8/10 Good

pablo

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Rafael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas están de lo peor, no me hicieron válido el pago en Expedia, tuve que pagar en efectivo, hay agua el piso del baño, la puerta es insegura
Stayed 1 night in Jan 2025

8/10 Good

Gregory landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel. Inexpensive great market 100 yards away
Stayed 7 nights in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just what I needed for my weekend getaway!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rolando

Stayed 6 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno mercado, proxima.
Stayed 11 nights in Dec 2024

8/10 Good

Gregory landon warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea locatioon.
Stayed 1 night in Dec 2024

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyne

Stayed 5 nights in Dec 2024

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a scam. Avoid at all cost. It is roach infested and nothing works. If you request a refund they will curse at you. This business should be banned from Expedia immediately.

2/10 Terrible

Khateyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Omg u pay for what u get It was so bad we had headache all night
Stayed 4 nights in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible chip hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

6/10 Okay

Bruno

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service
So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money. The staff is super friendly and there’s always someone who can help you at the front desk. The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas.
Stayed 1 night in Dec 2024

6/10 Okay

jatinder, santa clara

Traveled with partner
Liked: Cleanliness, amenities
Missing toilet seat, fan did not work, ac not working correctly, bathroom very small
Stayed 3 nights in Dec 2024

6/10 Okay

Bruno

Stayed 3 nights in Nov 2024

10/10 Excellent

Jhojan

Liked: Cleanliness, amenities
Bueno aunque olía un poco a cigarrillo
Stayed 1 night in Dec 2024

10/10 Excellent

Hector, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at reception were great. The room was also fine. Too bad that the area is very loud and is considered an unsafe area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edgar

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por el costo está bien podría mejorar la temperatura de la regadera
Stayed 6 nights in Jan 2025

6/10 Okay

Alan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Una excelente ubicacion cerca de rutas y comidas por la noche pero el edificio se ha dejado carr y descuidado cuidaria eso por que tienen muy buena ubicación
Stayed 3 nights in Jan 2025