*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel el Moro features an outdoor pool, a rooftop terrace, and a garden. Public areas are equipped with complimentary wireless Internet access. This Puerto Morelos hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.
Hotel el Moro has designated areas for smoking.
- Cruise terminal shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Number of outdoor pools - 1
- Shopping center shuttle (surcharge)
- Designated smoking areas (fines apply)
- Theme park shuttle (surcharge)
- Rooftop terrace
- Front desk (limited hours)
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Area shuttle (surcharge)
- Terrace
- Proposal/romance packages available
- Wheelchair accessible – no
- Distance from property (meters) 0
- Free parking nearby
- Breakfast available (surcharge)
- Train station pickup (surcharge)
- Concierge services
- Designated smoking areas
- Laundry facilities
- Total number of rooms - 10
- Number of floors - 3
- Number of buildings/towers - 3
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
Room Amenities
Hotel el Moro offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. 45-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Free toiletries
- In-room safe
- Ceiling fan
- Wireless internet access
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- TV size: 45
- TV size measurement: inch
- Balcony or patio
- Towels provided
- Bedsheets provided
- Number of beds 3
- Wardrobe or closet
Parking
Free self parking , Free parking nearby
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
- Snorkeling nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately USD 6 for adults and USD 5 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Staffed front desk
Guest will receive an email before arrival 48 hours
Carbon monoxide detector
Smoke detector
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:00 AM
Front desk closes daily at 11:00 PM
Guest accommodation is sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 10
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Posada el Moro
- Posada el Moro Hotel
- Posada el Moro Hotel Puerto Morelos
- Posada el Moro Puerto Morelos
- Posada El Moro Riviera Maya, Mexico - Puerto Morelos
- Hotel el Moro Puerto Morelos
- Hotel el Moro
- el Moro Puerto Morelos
- Hotel el Moro Hotel
- Hotel el Moro Puerto Morelos
- Hotel el Moro Hotel Puerto Morelos
Hotel Reviews
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