*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Hacienda de Castilla features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Cancun hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Hotel Hacienda de Castilla is a smoke-free property.
- Library
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- 24-hour front desk
- Billiards or pool table
- Express check-out
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Wheelchair accessible
- Children's pool
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Banquet hall
- Parking (limited spaces)
- Total number of rooms - 43
- Television in common areas
- Number of floors - 3
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
Room Amenities
Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Daily housekeeping
- Phone
- Dial-up internet access
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- High-speed internet access
- Premium TV channels
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Down comforter
- TV size: 32
- TV size measurement: inch
- Separate bedroom
- LED TV
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
La Hija de Villa - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a children's pool are on site.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
- Airport shuttle fee: MXN 1000 per room (one-way)
- Pet fee: MXN 100 per pet, per night
- Early check-in fee: MXN 250 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 100 per pet, per night
- 2 total (up to 44 lbs per pet)
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
We should mention
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-out is available.
Hotel Names
- Hacienda de Castilla
- Hacienda de Castilla Cancun
- Hotel Hacienda de Castilla
- Hotel Hacienda de Castilla Cancun
- Hotel Hacienda Castilla Cancun
- Hotel Hacienda Castilla
- Hacienda Castilla Cancun
- Hacienda Castilla
- Hacienda De Castilla Cancun
- Hotel Hacienda de Castilla Hotel
- Hotel Hacienda de Castilla Cancun
- Hotel Hacienda de Castilla Hotel Cancun
Hotel Reviews
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