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Hotel Imperial las Perlas

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Imperial las Perlas

Outdoor pool
On the beach
Exterior
Standard Room | Iron/ironing board, bed sheets
Standard Double Room | Balcony view

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Las Perlas Beach
    ‪3 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Puerto Cancun Marina Town Center
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

  • 215 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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The price is $144
per night
$179 total
includes taxes & fees
Feb 14 - Feb 15
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About this property

Hotel Imperial las Perlas

3.5-star hotel in Zona Hotelera
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a children's pool, and a 24-hour front desk.
Hotel Imperial las Perlas offers 115 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Some rates at Hotel Imperial las Perlas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Imperial las Perlas features an outdoor pool and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Cancun hotel also offers a terrace and room service (during limited hours). Onsite self parking is complimentary.

Hotel Imperial las Perlas is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Imperial las Perlas has a restaurant on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 210 for adults and MXN 140 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 210 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 264 out of 979 reviews" "
Rating 8 - Good. 236 out of 979 reviews" "
Rating 6 - Okay. 196 out of 979 reviews" "
Rating 4 - Poor. 113 out of 979 reviews" "
Rating 2 - Terrible. 170 out of 979 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nathan R.D, Valparaiso

Traveled with partner
Liked: Cleanliness, staff & service
If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go and Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own the beach. The buffets are more of a snack buffet than what you would expect. Everything here is on a small scale.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gwendolyn, MAHTOMEDI

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 restaurant
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and all inclusive is a great deal it is visited by mostly Mexican guest and caters in that direction. Staff was great and food was delicious.
Stayed 5 nights in Oct 2024

8/10 Good

Vicente, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was super friendly the all inclusive food was all the same buffet but you get what you pay for in overall all was good
Stayed 4 nights in Sep 2024

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and always looked out for our needs
Stayed 5 nights in Sep 2024

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff.... Antonio, Eduardo made my stay wonderful!
Stayed 5 nights in Sep 2024

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
No entertainment only music in the pool area. Perhaps a live show on the beach would have been nice. Mariachi's would have made me feel I was in Mexico, yoga, work outs at the pool I suggest. Nothing for children to do just swim... The food was ok. But really no Mexican food .. no tacos, or burritos not even pica de gallo. No options for Vegans just charros or black beans and rice. The staff is amazing especially the Bartenders. The grill guy Eduardo made the best burgers and pancakes for breakfast....Drinks are watered down though.. The hotel needs a new look and if they do upgrade and keep their staff its for sure to be a 5 star property.
Stayed 5 nights in Sep 2024

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me be blunt. It is old. It is in Mexico. Stop whining about it's age and the language barrier. Next "they only speak Spanish" no, they don't. The check in counter, gift shop, sissy, and a few others speak English and others pick up on key words. You need to stop expecting they cater only to you. People complained they only liked foreign people, or white people, or natives... They helped the people who were kind and those who tipped. Not much different than the states. If you side eye them and judge them before you even talk to them, expect the same, talking about you woman who was side eyeing workers and fellow guests. The "everything is broken" is also wrong. And the "no hot water" is only semi true. There is warm water that comes through old showers. "Rooms are the worst" is also false. It is obviously one much more filled but the space is great. You can enjoy the space and move about it as needed. "Beach is bad" this too is a semi true. It is still enjoyable unless you want a swim. There is a hammock in the water... Kinda interesting. The view is beautiful. "The dock ruins everything" actually I love it. Watching the boats, the smiles on people's faces, the bustle, so nice. "Food is bad" we only experienced 1 bad things, the nachos. The food is amazing. Tender meat, good veggies, pastas, so yummy burgers! Get the all inclusive! So worth it.the service is great! Sissy is the best! Say hi to get for me. Trust me she and the snack bar guy, and the lead breakfast server.
Stayed 4 nights in Sep 2024

8/10 Good

Jenny Estella, lodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a budget friendly place to stay. I was traveling with my niece and we felt safe. The food is good enough to not go hungry, but by no means a five star restaurant. The snack bar offers drinks, both alcoholic and non-alcoholic, nachos, fries, cheeseburgers, and hotdogs. Although it is an older hotel, it was clean and we felt safe. The staff was friendly for the most part, there's always 1 or 2 that don't like their job, lol. Check in was fast and easy. There is an onsite convenience store which we did visit nightly for chips and such. There is a desk in the lobby where you can purchase tours, Minerva was very kind and knowledgeable, and we had no issues with the tours we bought. If you are going for the first time, xcaret is definitely a tour I recommend! There are so many negative reviews on this place that we almost didn't stay here, but I'm glad we did. The only REAL issue i had was the shower head, it sprays hard like a bunch of little needles on your back, lmao. There is a bus stop right across the street from the hotel that takes you to the night clubs or market 28. We were out every day, so for us, this hotel was just fine. And they do have a nice clean pool and towel service.
Stayed 7 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, mostly for Spanish speaking travelers. We had a nice time.
Stayed 4 nights in Aug 2024

2/10 Terrible

ovidio antonio, Thousand oaks

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel, no elevator, no amenities, super expensive, very bad service.
Stayed 4 nights in Aug 2024

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness, staff & service
Love that it’s so close to beach, room has no microwave or fridge. Also the catamarans leave from right in front off hotel, so always a lot of stuff going on. Wish there would have been a little more beach area to hotel and less seaweed. I stayed at this same place a few years ago, food has gotten better. Service was good room got cleaned every day, and everyone was very friendly
Stayed 5 nights in Aug 2024

4/10 Poor

Rene Sanchez

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Tabitha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wasn’t friendly with African Americans. The room was dirty. The tv didn’t work the first night. The cable service was horrible. As in the show would freeze for hours. The water didn’t get hot in the shower. My stay was horrible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Faisal, milton

Stayed 8 nights in Jul 2024

10/10 Excellent

Ulises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks
Stayed 4 nights in Jul 2024

10/10 Excellent

JUDE GUIMBAOLIBOT

Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautiful and quite,,i like the place
Stayed 2 nights in Jul 2024

2/10 Terrible

tarynn

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The stay here was below standards. But let me start by saying is wonderful ‼️ However the hotel its self is definitely run down an need a masive make over. I had no hit water at all the whole time we stayed. I had to keep going down to let them know. When i day no hit water nothing was coming down the cold water trickled out. The beach is nonexistent they dont even bother to clean the mounds of seed weed they just let it pile up. We had to walk like 4 hotels down to use the beach. They built a dock for boats which takes up the whole beach front which they dont mention. Pictures are definitely deceiving. Check in was a mess took a whole hour to check in nobody spoke english except two people an they both was on night shift. I occurred $100 trying to use goggle translator. The fact i paid for all inclusive an they just kept recycling the food is crazy. Soda was flat if u wanted a can had to pay for it . All inclusive means just that everything food an drink.They need to remove this off expedia
Stayed 5 nights in Jul 2024

10/10 Excellent

Jill Kimberly, Humble

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hiden Gem!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Arturo Morales

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked like a villa , beautiful property. Great rooms. Great staff and service was awesome!
Stayed 7 nights in Jul 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very good stay, it is located directly on the beach, within walking distance to lots of stores and restaurants. The hotel zone is a really safe area and you can grab one of the electric scooters and explore the area, or Uber or get a taxi. The hotel itself was decent, although there could be some updates and fixes to the rooms. The AC was very cold and the bathrooms were nice, there was a great view of the ocean too. The staff were all very friendly and accommodating, especially those working the buffets and the bar. Sissy gets 5 stars also, she was awesome and very helpful. If you get a chance take one of the boat tours to isla mujeres (which leaves right from the beach on the hotel property) it was very affordable and it was a lot of fun. Just know what you are getting if you book this hotel since it is a touristy beach resort: there are some flaws with the rooms, there are a ton of people everywhere, not everyone speaks English but most do, the food was okay (it is a buffet so don’t expect Michelin star food), and there are a ton of people living there looking to take advantage of all the tourists. Allow yourself to have fun and don’t nitpick the little things.. besides, there’s free booze and beautiful beaches
Stayed 9 nights in Jul 2024

6/10 Okay

Waseem

Traveled with group
Liked: Staff & service
Disliked: Amenities
Good in general for the price of 270 all inclusive, the noise was high in night, too many kids in the pool. May b good if you have kids
Stayed 3 nights in Jul 2024

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet not a resort
Stayed 7 nights in Jun 2024

2/10 Terrible

jaime

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place has very ridiculous policies and very limited all inclusive
Stayed 3 nights in Jul 2024

8/10 Good

Eira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024