The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Pedro A. Santos hotel also offers spa services, multilingual staff, and a garden. Complimentary self parking is available on site.
Kapok Bacalar – Plant Based Hotel has designated areas for smoking.
Kapok Bacalar – Plant Based Hotel offers 8 accommodations with complimentary bottled water and ceiling fans. Each accommodation is individually furnished and decorated. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Free self parking
Available in some public areas: Free WiFi
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Kapok Restaurant - This restaurant specializes in vegan cuisine.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 3:00 PM
Check-in time ends at 7:00 PM
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.
One child stays free
Front desk opens daily at 8:00 AM
Front desk closes daily at 7:00 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Masks are compulsory at the property
Temperature checks are not available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 12
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.