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Hotel Kavia Cancun

3.0 star property

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Photo gallery for Hotel Kavia Cancun

Front of property
Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk
Outdoor pool, sun loungers
Poolside bar
Business center

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Benito Juarez Municipal Building
    ‪6 min walk‬
  • Mercado 23
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk

Superior Room, Balcony, Tower

  • 430 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 6
  • 1 Full Bed(s) and 2 King Bed(s)

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Front of property

Hotel Luma by Kavia Cancun

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (404)
The price is $53
per night
$67 total
includes taxes & fees
Feb 21 - Feb 22
Hotel Luma by Kavia Cancun

About this property

Hotel Kavia Cancun

3-star hotel in Downtown Cancun
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and a business center.
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A business center is on site at this 3-star property.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Hotel Kavia Cancun has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Hotel Kavia Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Hotel Kavia Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 668 reviews
Rating 8 - Good. 227 out of 668 reviews
Rating 6 - Okay. 107 out of 668 reviews
Rating 4 - Poor. 47 out of 668 reviews
Rating 2 - Terrible. 55 out of 668 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vinod

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vin
Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Esta perfecto y todo serca Un señor de mantenimiento muy amable tuve la oportunidad de despedirme de él
Stayed 4 nights in Sep 2024

8/10 Good

CHRISTOPHER

Traveled with group
The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Stayed 1 night in Jun 2024

4/10 Poor

james raymond

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

Elvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Stayed 9 nights in Mar 2024

8/10 Good

Sonia

Stayed 1 night in Mar 2024

10/10 Excellent

Victor Alfonso Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good downtown Cancun option
Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
Stayed 3 nights in Feb 2024

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancun
As an Hotels guest we were put in the back of hotel. The room had been cleaned with a very strong scented cleaning solution. Then they plugged in a scented atomizer. We had no towels and had to request same. As well no liquor allowed Do not recommend stayed one day of our 2 day reservation
Stayed 2 nights in Jan 2024

4/10 Poor

Brandy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If you want a Mexico style hotel, this is it smh
The hotel is very old the TV only plays in Español. I was supposed to have a stove and refrigerator in the room and I had to beg for a refrigerator after the fact. The breakfast we had to pay for every morning, even though it says it was all inclusive. Was very very cold and dirty. There’s nothing good about the hotel other than one of the hosts they work the front desk. The beds were very very hard, the air conditioner beats straight down on your face. If you turn it off, it’s hot in the room my daughter got bit by bugs there’s no washcloths in the hotel at all. so it took everything for me not to find somewhere else to stay but because they already had ran my card I would’ve had to wait 7 to 10 business days to get that money back and I didn’t wanna spend another five or $600 on top of this my first time in Mexico and I chose that hotel out of all the hotels in Cancun Was a bad choice in a lot of ways that hotel is not worth $50 a night I’ll give the location of four stars other than that that’s it oh, and there was a roach in the bathroom.
Stayed 4 nights in Jan 2024

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know you can have alcohol in the romm

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel overall but the one gripe i had was the fees they charge you if you stain a pillow or towel which was so small.
Stayed 4 nights in Jan 2024

10/10 Excellent

Glendy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Saul

Traveled with family
Liked: Cleanliness, staff & service
Is in the downtown area and you can walk and find small businesses close by.
Stayed 1 night in Dec 2023

10/10 Excellent

Madelin

Stayed 1 night in Jan 2024

2/10 Terrible

Terah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water was cold and the staff doesnt speak english. TV didnt work. I wouldn't recommend staying here!
Stayed 6 nights in Dec 2023

10/10 Excellent

EDGAR

Traveled with family and small children
Good location. Fair service. You receive what you pay.
Stayed 1 night in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 5 nights in Aug 2023

8/10 Good

Tony

Traveled with group
Liked: Cleanliness
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available
Stayed 6 nights in Sep 2023

6/10 Okay

Elvira M

Traveled with group
Stayed 3 nights in Aug 2023

8/10 Good

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's right in the center, close to the Plaza. Didn't look safe at night. But during the day was great to walk around. Close to the bus station and city buses, Chedraui is only a block away. They have a great "cafeteria" for breakfast, good food. We all liked the food and very reasonable! The hotel never answers their phone, that was bad. I called over and over for several days and no answer.
Stayed 1 night in Aug 2023