Sorry, we aren't taking reservations for this property on our site.
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Public areas are equipped with complimentary wireless Internet access.
Casa de los Alcatraces is a smoke-free property.
- Front desk (limited hours)
- Smoke-free property
- Total number of rooms - 12
- Free WiFi
Room Amenities
Casa de los Alcatraces offers 12 air-conditioned accommodations with fans. Satellite television is provided. Bathrooms include showers. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Private bathroom
- Shower only
- Satellite TV service
- TV size: 21
- Towels provided
- Bedsheets provided
- Fan
- Soap
- Shampoo
- Toilet paper
Internet
Available in some public areas: Free WiFi
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts cash.
One child stays free
Limited hot water onsite
Front desk opens daily at 8:00 AM
Front desk closes daily at 9:00 PM
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
There is limited hot water on site.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Hotel Names
- Casa de los Alcatraces Hotel
- Casa de los Alcatraces Cancun
- Hotel la casa de los alcatraces
- Capital O Casa de los Alcatraces
- Casa de los Alcatraces Hotel Cancun
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
