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Penthouse, 1 Bedroom, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Garden View (with shared terrace)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Garden View (with shared terrace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Terrace, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Garden View (with shared terrace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Feel the sun on your face and the sand in your toes on the private white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel La Joya, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Onsite self parking is complimentary.

Hotel La Joya has designated areas for smoking.

  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Direct access to private beach
  • Beach umbrellas
  • Tours/ticket assistance
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Private beach nearby
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Airport transportation
  • Vending machine
  • Beach towels
  • Total number of rooms - 14
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel La Joya offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Desk
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 40
  • TV size measurement: inch
  • Furnished balcony
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages. The spa is open daily.

  • Massages on beach
  • Deep tissue massage
  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 12

No rollaway/extra beds available

No cribs (infant beds) available

Property is not currently implementing any enhanced cleaning measures

No elevators

Children stay free

Service animals not allowed

Number of children who can stay free - 2

Property is not currently implementing any guest safety measures

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:30 AM to 7:30 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hotel Joya Isla Mujeres
  • Joya Hotel
  • Joya Isla Mujeres
  • Hotel La Joya Hotel
  • Hotel La Joya Isla Mujeres
  • Hotel La Joya Hotel Isla Mujeres

Hotel Reviews

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