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Hotel Luma by Kavia Cancun

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Luma by Kavia Cancun

Front of property
Restaurant
50-inch Smart TV with cable channels, TV
In-room safe, individually furnished, desk, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Benito Juarez Municipal Building
    ‪6 min walk‬
  • Mercado 23
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, individually furnished, desk, iron/ironing board

Double Room

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, iron/ironing board

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Luma by Kavia Cancun

3.5-star hotel in Downtown Cancun
This smoke-free hotel features a restaurant, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hotel Luma by Kavia Cancun offers 54 air-conditioned accommodations with safes. These individually furnished accommodations include desks. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Cancun hotel also offers tour/ticket assistance, concierge services, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Luma by Kavia Cancun is a smoke-free property.

Hotel Luma by Kavia Cancun has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Hotel Luma by Kavia Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 214 out of 408 reviews
Rating 8 - Good. 110 out of 408 reviews
Rating 6 - Okay. 47 out of 408 reviews
Rating 4 - Poor. 16 out of 408 reviews
Rating 2 - Terrible. 21 out of 408 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Muy bien
Stayed 1 night in Nov 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service
Bed was clean noticeable noise in the street regularly for the nite ok
Stayed 1 night in Nov 2024

8/10 Good

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Fabio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es cómodo pero como está en una zona muy transitada y con bares cercanos, puede ser un poco ruidoso en la noche.
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was reasonably priced and it was in downtown Cancun.
Stayed 5 nights in Nov 2024

8/10 Good

Bola

Liked: Cleanliness, staff & service, property conditions & facilities
Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful
Stayed 5 nights in Oct 2024

8/10 Good

Isela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Melissa S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
Stayed 10 nights in Sep 2024

6/10 Okay

Jordan

Stayed 3 nights in Aug 2024

6/10 Okay

Sean

Liked: Cleanliness
Stayed 4 nights in Aug 2024

6/10 Okay

Ana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is close to the ADO terminal, very convenient. I spent one night, it was a Friday. I couldn’t sleep because I could hear a lot of people talking and loud music all night. It was very inconvenient to stay in this hotel. Also, the towels that they offered are very old and instead of being white, are grey!
Stayed 1 night in Aug 2024

10/10 Excellent

Sir Lloyd, Woodland Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They should be charging more cause i was very impressed.
Stayed 1 night in Jul 2024

10/10 Excellent

DANTE LUIS PARMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio-calidad para pasar un día o dos en el centro de Cancún. Está a 400 metros de ADO, que es lo más conveniente.
Stayed 1 night in Jul 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Luma. The room and the bathroom was clean. The hotel is close to restaurants and shopping area.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Pretty good location, spacious room but extremely noisy from the club and party hostel nearby. Service was rather inconsistent, on first night there was no water bottle or bath mat but there was on the second night
Stayed 2 nights in Jun 2024

6/10 Okay

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great location, close to many restaurants, attractions, and grocery stores. The overall environment looks decent. I believe the building would benefit from regular maintenance. The check-in and check-out process was smooth, and the staff were friendly and helpful. I stayed at the hotel on a Saturday night and experienced a lot of noise late into the night, from 11 pm until the morning. It seemed like my window was facing a lounge or bar. If you are sensitive to loud noises, I would suggest requesting a room that does not face the lounge.
Stayed 1 night in Jun 2024

6/10 Okay

Fabián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fabián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Vinod

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
HV Travels Houston
Good location, no central air conditioning, no refrigerator in room, I lost my key so when I asked for another one they charged me 100 peicos.
Stayed 1 night in Jun 2024

10/10 Excellent

Fabián

Stayed 1 night in Jun 2024

6/10 Okay

Jorge Bruno

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff ruim. Cama dura. muito barulhenta. Custo benefício ok.
Stayed 1 night in May 2024

8/10 Good

dariyoush

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nofrett

Traveled with family and small children
Really nice place to stay.
Stayed 3 nights in May 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price you pay
Stayed 2 nights in Apr 2024