Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
Lobby sitting area
Reception hall
Three Bedroom Suite | View from room
2 outdoor pools, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Ojo de Agua Beach
    ‪4 min drive‬
  • Puerto Morelos Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Suite, 2 Bedrooms

  • 2163 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room

  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

One Bedroom Suite Platinum

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite With Jacuzzi

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite, 1 Bedroom

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite Platinum

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Studio With Jacuzzi

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Three Bedroom Suite

  • Ocean view
  • 2852 sq ft
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

Luxury Room

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite Junior With View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Marina El Cid Spa & Beach Resort All Inclusive features a full-service spa, a marina, and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar.

This 4-star property offers access to a business center and a meeting room. This Colonial property also offers a children's pool, a hot tub, and a fitness center.

Hotel Marina El Cid Spa & Beach Resort All Inclusive has designated areas for smoking.

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1214 out of 2110 reviews
Rating 8 - Good. 531 out of 2110 reviews
Rating 6 - Okay. 214 out of 2110 reviews
Rating 4 - Poor. 79 out of 2110 reviews
Rating 2 - Terrible. 72 out of 2110 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, everyone was striving to make the stay pleasurable. Something that stood out was the food service staff all wore hairnets! There was a lot of varierty for food and drink options. Lots of wildlife around the property. My family enjoyed our stay at El Cid
Stayed 5 nights in Nov 2024

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

8/10 Good

Shanahan

Traveled with partner
Liked: Cleanliness, staff & service
Not sure when the property was built but we were in a room in Building 18 and the interior was a little dated. Though it looked very clean, there was a bit of a musty smell, the big bathroom mirror had some definite weathering around the edges and the bathroom provided very little privacy. There was a frosted glass door to the room with the toilet and it didn't close completely and couldn't be locked. Though the room was very large, I wouldn't want to share it with anyone beyond my partner due to the complete lack of bathroom privacy. The whirlpool tub is completely open to the entire room and even if you shower, you have to step out into the wide-open bathroom to dry off. Staff was great and the pools & outside area were very well maintained.
Stayed 6 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice rooms, good restaurants, pools are good. Beach area is a little below average for that area.
Stayed 7 nights in Feb 2025

8/10 Good

MICHAEL, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Trevor

Liked: Cleanliness
Stayed 7 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! They had adult only sections/pools which was a great touch, the food was awesome everywhere, room service was lovely and all the staff were very friendly and helpful!
Stayed 7 nights in Feb 2025

6/10 Okay

KATHLEEN

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
all around our stay with marina el cid was enjoyable, but I feel there are some concerns that need to be shared. We booked this place for the “26 bars and restaurants” and dining options for a la carte dinners. We also booked due to the $600 resort credit promised. Let’s start with the restaurants. We arrived later in the day and had buffet for dinner. The buffet had many options however, if there is a vegetarian in your group, or anyone with dietary restrictions, buffet items are definitely not accurately labeled, and it was very difficult to determine what did and did not have meat. The staff tried to help answer but it was difficult to get a firm answer sometimes. This goes for all buffet style dining on the 3 combined resorts. The next morning we went to the lobby to start booking our a la carte meals for the week, and were told there was absolutely nothing available for the entire week other than 9:00/9:30, and when asked how everything was reserved ahead of time when we couldn’t book before arriving, we were told they were “platinum members” with a weird smile. Essentially, if we wanted to sit down at a restaurant in our one week stay, we had to upgrade so we payed the $780. The “butler” we had as part of platinum couldn’t reach us -we didn’t have cell service. other than being moved to the other side of the resort, not much else changed except getting dinner booked. And the resort credit? It’s a $600 coupon for for like $10 off $150 services, and car rental discounts.

10/10 Excellent

Major

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were lush and well manicured. Lots of great restaurants to choose from. 3 different resorts all rolled into one so plenty of choices for relaxing. The beach is not good but if you walk 5 mins past the marina you can find a nice part of beach to take a dip. Overall a great resort in my opinion.
Stayed 7 nights in Feb 2025

2/10 Terrible

janice Perry

Liked: Cleanliness
We found out at check in that we were not able to book the many restaurants as a family . We were traveling with our children and grandchildren. They told us the only way to guarantee dinner together is to be up sold to the platinum level at a cost of 540.00 USD!!!!!!!! We were NOT PLEASED. I felt that we were being pushed to that level. Needless to say we paid the 540.00$ USD, so that we could eat with our grandchildren. On top of that the 600.00 credit was vouchers, that we had to spend more at the spa. So really wasn't a credit !!! We booked this resort because of the restaurant options, and to be told we couldn't book them , really felt like a cash grab.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mitchell

Stayed 4 nights in Feb 2025

10/10 Excellent

Ariette de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you have younger kids!!
Stayed 6 nights in Feb 2025

4/10 Poor

Viral Vikram

Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Bobbi-Jo

Stayed 9 nights in Feb 2025

6/10 Okay

Kelly

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
So it was a nice trip but what’s going on with charging 15 dollars a day for internet after two codes?! Also no food service at the pool big let down. Also the beach ughhhhh terrible. The entertainment was good and food good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Meena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and safe resort for spending quality time with family especially kids. Love the place, food and services.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alessia

Stayed 8 nights in Jan 2025

10/10 Excellent

Laura Jo, Solon Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

Violeta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, an outstanding experience however; limited dining options. Also, how is it possible that on arrival you cannot get a booking for one of the restaurants except for 9:30 pm? There needs to be an option for the new comers, too. Otherwise , say that the resort is only for members and owners and simply don’t open it for the public. It’s embarrassing to clearly show that you don’t care about your new customers.
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Joseph A.

Liked: Cleanliness, staff & service, property conditions & facilities
First time at this resort. Wife and I loved it. Food was great, with lots of options. Staff was super helpful and friendly. A good mix of adults and families without the obnoxious crowd. Beach seemed lacking at first until we went out past the man made barriers. Water was crystal clear with lots of coral and fish. Bring water shoes and mask. If ocean is not your thing, there are many pool options. Basically, four resorts in one. We have been to several resorts, but this is the first one we can’t wait to get back to. Just book it!
Stayed 7 nights in Feb 2025

10/10 Excellent

Fabienne

Stayed 5 nights in Jun 2024

6/10 Okay

Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025