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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
2 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Three Bedroom Suite | View from room
On the beach, white sand, sun loungers, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • All inclusive
  • Room service
  • Housekeeping
$290
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Ojo de Agua Beach
    ‪4 min drive‬
  • Puerto Morelos Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 2163 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

7.8 out of 10
Good
(58 reviews)
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for One Bedroom Suite Platinum

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite Platinum

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite With Jacuzzi

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Platinum

View from room

Junior Suite Platinum

8.0 out of 10
Very good
(6 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Suite

  • 2852 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

8.4 out of 10
Very good
(156 reviews)
  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

8.8 out of 10
Excellent
(49 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite Junior with View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with View

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Pool View

  • 570 sq ft
  • Sleeps 4

View all photos for Family Room -5 guests- Standard with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Family Room -5 guests- Standard with Pool View

  • 570 sq ft
  • Sleeps 5

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite Premium with Sea View

  • 1108 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Superior with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite Superior with Pool View

  • 1108 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room Deluxe with Pool View

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite Premium with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Junior with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room Junior with Pool View

  • 570 sq ft
  • Sleeps 4

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  • Hot Tub
  • All inclusive
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4.5 out of 5, Wonderful, 1,035 reviews
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About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Marina El Cid Spa & Beach Resort All Inclusive features a full-service spa, a marina, and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar.

This 4-star property offers access to a business center and a meeting room. This Colonial property also offers a children's pool, a hot tub, and a fitness center.

Hotel Marina El Cid Spa & Beach Resort All Inclusive has designated areas for smoking.

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Reviews

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1293 out of 2253 reviews
Rating 8 - Good. 563 out of 2253 reviews
Rating 6 - Okay. 230 out of 2253 reviews
Rating 4 - Poor. 82 out of 2253 reviews
Rating 2 - Terrible. 85 out of 2253 reviews

Reviews

2/10 Terrible

Giovanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tienen una ret dentro de la company que estate a los usuarios
Stayed 3 nights in Jun 2025

8/10 Good

Joo Hee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came with 3 teen/tweens, my sister and I and our parents. I can say that overall, the food was amazing- the fresh fruit and made to order smoothies..I got spoiled. The kids had fun, and we did a fishing excursion and centotes verde Lucero excursion (for the cents, we just got an uber to a cents, preplanned an uber pickup since service was spotty. The cenotes was gorgeous, the water was emerald green and clean, and there were multiple places to jump into the water (it was actually a little scary since my 14 year old wanted to jump from the highest point). The downside was that the beach is unusable- what I regret not doing is planning a beach day excursion where there was usable beach. It didn't feel like a complete vacation because we never went to the beach. Tips- get familiar with the map and the restaurants/hours. Prebook reservations (we tried to book Monday reservations the same day, but they were booked out everywhere until Wednesday though I actually thought the dinner buffet was good). I could tell that everyone who worked there did a great job, please tip them accordingly, they work very hard!
Stayed 4 nights in Jun 2025

10/10 Excellent

Konstantin

Stayed 6 nights in Jun 2025

4/10 Poor

Carly

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have very mixed feelings on the resort. The room, pool and the staff other than the front desk was great. The restaurant food was good if you could get in. We couldn’t get reservations the first few days. The buffet dinner was not very good. And very long lines if you wanted something fresh like pancakes or tacos, etc. The front desk staff including the manager, Manuel were not very helpful! The towel policy was never told to us and they didn’t care. They didn’t tell us about the extra charges for sheets either until it was too late. Very rude and they are not very considerate. Probably that worst experience at a hotel with the front desk staff we have ever had and we had booked 6 rooms.
Stayed 6 nights in Jun 2025

6/10 Okay

Lynda

Traveled with family
Disliked: Property conditions & facilities
Buildings (common areas) and furniture were dirty and rundown. Service was not the best, room phone was broken so I had to order room service by going to the registration desk.
Stayed 4 nights in Jun 2025

8/10 Good

Madison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Service and Family Amenities, But Beach and Room Conditions Need Improvement We stayed at Hotel Marina El Cid Spa & Beach Resort All Inclusive in Cancún, Mexico from June 7 to June 12, 2025, for a multigenerational family trip. Our group included six people (two adults and four kids), my mother, and my in-laws. The resort offered a lot for families, and overall, we had an enjoyable stay. The staff was excellent—friendly, helpful, and accommodating from check-in to check-out. The resort grounds were clean and well-kept, and the pool area, especially with the water slide, was a hit with our kids. The restaurants provided a good variety of food options, and the service in the dining areas was consistently attentive and courteous. However, there were a couple of notable downsides during our stay. First, the rooms had a persistent moldy smell, which was unpleasant and difficult to ignore. While the rooms were cleaned daily and generally well-maintained, the odor suggested a deeper humidity or ventilation issue that needs attention. Second, the beach area was heavily affected by seaweed throughout our stay. The shoreline and water were covered with seaweed, which gave off a strong foul odor and made it nearly impossible to enjoy the beach. While we understand this is a regional issue and not entirely the resort's fault, it significantly impacted our beach experience. The staff did try to clean it, but it was an ongoing challenge.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yalila

Stayed 5 nights in Jun 2025

8/10 Good

Ismael, Baytown

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful, clean, delicious food, amazing service
Stayed 4 nights in Jun 2025

8/10 Good

Yanai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent. I do think the drinks can be better but the food was overall good for it to be all inclusive resort. I wish the quality of liquor was better, especially tequila with it being originally from Mexico. The cleanings were excellent and nothing was dirty. There is a very strong smell of the mangroves that is really gagging and hard to get used to. Those were only negatives but overall staff was nice, food was good, drinks overall ok, cleanness was good.
Stayed 7 nights in Jun 2025

6/10 Okay

Rodolfo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is not the best. They could use some training.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ronda Porter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Jun 2025

10/10 Excellent

Gina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad seaweed at the time but the resort is beautiful and the pools/hottubs are nice! This is my second time here and we always want to stay longer.
Stayed 7 nights in Jun 2025

10/10 Excellent

Aldo

Liked: Cleanliness
Stayed 8 nights in Jun 2025

6/10 Okay

Allison Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The wifi connection is terrible
Stayed 7 nights in May 2025

6/10 Okay

Carmelo

The hotel is clean and pretty but two of us got sick after the first day. Poolside bar closes at 6pm and pool closes at 9pm.
Stayed 5 nights in Jun 2025

10/10 Excellent

Leslie

Traveled with partner
Bern there 3 times, love it yet the beach is not good and I hate seeing the breakwater walls
Stayed 7 nights in Apr 2025

10/10 Excellent

William

Stayed 3 nights in May 2025

8/10 Good

Marty Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and big resort.
Stayed 7 nights in Jun 2025

8/10 Good

patricia, winter haven

Stayed 5 nights in Jun 2025

8/10 Good

patricia, winter haven

Stayed 5 nights in Jun 2025

8/10 Good

Ephraim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food was great. Staff was friendly and helpful. Beach was okay. Pool and overall service was outstanding. Would recommend and stay again.
Stayed 6 nights in May 2025

8/10 Good

Sidney Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like the fact that I paid for a luxury room with taxes and fees, got there and was charged $185. Then paid $450 for an upgrade we did not need. Stayed one night in room, had to be moved because of noise and new room had bathroom problems three nights (one not dealt with until following day). Over all, the upcharge was worthless. Did not appreciate the pressures sales.
Stayed 9 nights in May 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities
Overall good stay with great restaurants, several pools and several staff. There is not much of a beach and the seaweed was terrible despite the efforts of staff. This caused any location close to the beach to be very stinky. My husband did end up with food poisoning. Thinking it was something from the buffet.
Stayed 4 nights in May 2025

8/10 Good

Zenon

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2025