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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 2163 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for One Bedroom Suite Platinum

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Platinum

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Platinum

View from room

Junior Suite Platinum

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Three Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Three Bedroom Suite

  • 2852 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite Junior With View

Premium bedding, minibar, in-room safe, desk

Suite Junior With View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s) OR 1 Full Bed(s) and 1 Queen Bed(s)

View all photos for Suite Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Family Room -5 Guests- Standard With Pool View

Premium bedding, minibar, in-room safe, desk

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Full Bed(s) and 1 Queen Bed(s) OR 3 Full Bed(s)

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Suite Superior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, desk

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Room Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Room Junior With Pool View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

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About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Marina El Cid Spa & Beach Resort All Inclusive features a full-service spa, a marina, and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar.

This 4-star property offers access to a business center and a meeting room. This Colonial property also offers a children's pool, a hot tub, and a fitness center.

Hotel Marina El Cid Spa & Beach Resort All Inclusive has designated areas for smoking.

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1191 out of 2106 reviews
Rating 8 - Good. 546 out of 2106 reviews
Rating 6 - Okay. 219 out of 2106 reviews
Rating 4 - Poor. 78 out of 2106 reviews
Rating 2 - Terrible. 72 out of 2106 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Danielle Wonhrath Stathakis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but you get what you pay. Food is okay, nothing we ate we can say was amazing. All but one restaurant need reservations and it was nearly impossible to get one. Drinks were so inconsistent with most times being actually not good. The buffet restaurant had crazy lines for anything fresh made which was a bit annoying and sometimes was really hard to get a waiter at the pool or beach. They have cards for you to get towels for beach/ pool but if you loose this card is a $40 fee so it was annoying having to crazily keep tabs of our towels and cards all the time. Overall a good hotel, but I don’t plan on coming back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. So much to do there. Lots of great food options
Stayed 10 nights in Dec 2024

10/10 Excellent

Chunmei

Stayed 6 nights in Dec 2024

4/10 Poor

Belva Liliana

Traveled with family
Disliked: Staff & service
Not treated as good as a white tourist. The guest next door ordered umbrellas on a raining day, I ordered 1 didn’t get any. mean while the white guest next door had 4 umbrellas including for their little kids. We kept asking room service for at least one and they sure shortly. As of now we are still waiting for one. I wish the best to the next guest. For dinner we had a horrible experience at ventus xa. It took us 1 hr to served dinner and we waited so long for our dessert we decided to leave without it. There is obviously a great preference for white tourists. Been twice and last time for sure in Marina el Cid .
Stayed 6 nights in Dec 2024

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. The amenities are great
Stayed 6 nights in Dec 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of staff. Picturesque surroundings, everything onsite, yet close enough if you want to go into Cancún.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The rock jump was a hit for my family. Beach so close which is very convenient.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yanchun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 5 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Neeraj Mark

Stayed 7 nights in Dec 2024

8/10 Good

Navindra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Property was great had soooo many restaurants we didn’t even get to visit all but I loved it only in my opinion they can use an upgrade at the poolside but other than that it’s decent
Stayed 5 nights in Aug 2024

10/10 Excellent

JIMMY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our check in to a la carte bookings, all was perfect. Gus was an absolutely GEM and so understanding and accomodating. Selene and her colleagues were also very efficient and informative. The food was fantastic and the hotel offered a wide variety. By far the cleanest resort I have been to. This is not a resort in which you grab a snack and walk. Everything was to be consumed inside the reataurants. This allowed the resort to remain spotless! I did not realized how much I loved that idea until our stay here! We are a family of 5 with 3 kids under 10. We would absolutely go back in a heart beat! Gus and Selene, thank you for being so amazing! And thank you Liliana for keeping our room so perfect!
Stayed 7 nights in Dec 2024

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the resort as a whole for family friendly experience. Wish there more evening options as one draw back
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephanie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Sameer Shaik

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first AI trip to cancun and we were a group of 14 guests. Believe me, i couldnt be more satisfied than I was after spending 6 days at el cid marina...right from cleanliness, food, service and maintainance every thing was just 10/10. I would definitely recommend this place....only inconvenience we had on the first day of check in where we had to move from one building to another after spending 1 night in the room facing ocean..The second room was big and had decent space though...rest of the days were just wonderful...!
Stayed 5 nights in Dec 2024

6/10 Okay

Adam

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The area and resort is nice, paid for upgrade to premium but it was unexceptional so big waste of extra money, but the drink service as not very friendly or fast, the bartender and waiter on the beach asked to take a picture of my wife which made her feel very uncomfortable so we didnt lounge at the beach anymore and every bar we went to it was slow and unfriendly with the exception of one bartender by the small hot tub who was friendly and great as his job As well as I bought and Expedia package, flight and hotel only to find out that our flight landed a day before our check in so I had to buy an extra day stay even tho we bought a package trip overall I will be staying somewhere else next year
Stayed 6 nights in Dec 2024

6/10 Okay

Ievgeniia

Liked: Cleanliness, staff & service, amenities
Resort located at bountiful area , the oldest El Sid Marina having strong smell of canalization around. My 2 years old son and husband get stomach desires and being sick for 5 days.
Stayed 10 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people and great service!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin Thomas, Stamford

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time there for our family of 5. Great time as always. Food is excellent and plentiful, drinks all around the beautiful property. Staff are super friendly and take care of everything!
Stayed 8 nights in Dec 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is awesome to take your family and enjoy some no worries fun.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin Louise

Stayed 7 nights in Nov 2024

8/10 Good

Constance, Roscoe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice property. Rooms and the indoor areas were fine, the outdoors, especially by the pools, were not clean. The dinner reservations were difficult to get (we were only able to eat at two restaurants the entire week we were there) and the staff member was less than helpful and very irritated when we asked questions about the dinning. We were also not told on the first day when trying to make dinner reservations that there was a buffet every evening we could eat at. So, we ended up eating a lot of room service that had a limited menu. Our room was on the far end of the property, right next to the family/entertainment pool. It was very loud all day long and walking to the other side of the property took 10-15 minutes for me. Not to mention that at this time of year, the pool was so cold we could not even get in it. There is a man-made reef to break the waves before hitting the shore. This makes the water cloudy and dark. Not the beautiful Caribbean Sea you would expect. My daughter was so disappointed since the pictures of the resort to not represent how the beach really appears. There is no shuttle provided to or from the airport, which was surprising with the cost of staying there. Watch where you are walking at night because the staff drive all over the property in gas-powered golf carts (I cannot blame them as it is enormous) and the walkways are just big enough for one cart. Not even a person can walk next to one.
Stayed 6 nights in Nov 2024

6/10 Okay

Stacee

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd time at Marina El Cid. The last time was 2013 and much has changed. The addition of Ventus and Ventus Ha was nice as it provided additional eateries and pools. Our main gripes had to do mostly with the rooms. We stayed in a 2 bedroom suite. They were very poorly appointed. The coffee pots were very small and the attached Jr suite lacked a good place to even plug the coffee maker in. It had to be set on the floor or the bathroom vanity. There was zero silverware. The rooms smelled musty and the a/c in the larger room had a hard time keeping up even though we only had the slider open to set wet suit out to dry. But they were clean. The food was "OK." Thank goodness for the adult only pool as the family jacuzzi was constantly full of children who spilled drinks into the water and had little supervision. It is not a resort we'll revisit and there are just too many other good all-inclusives to choose from. But for the price, it is a decent resort with many amenities and lots of activities for families.
Stayed 7 nights in Dec 2024