Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
Creator video
Reception hall
Three Bedroom Suite | View from room
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Ojo de Agua Beach
    ‪4 min drive‬
  • Puerto Morelos Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 2163 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room

8.2 out of 10
Very good
(47 reviews)
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

One Bedroom Suite Platinum

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite Platinum

8.0 out of 10
Very good
(6 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Three Bedroom Suite

  • 2852 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

Luxury Room

8.4 out of 10
Very good
(149 reviews)
  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

8.8 out of 10
Excellent
(47 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite Junior with View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Suite Junior with Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Family Room -5 guests- Standard with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite Superior with Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room Deluxe with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room Junior with Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Similar properties

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Marina El Cid Spa & Beach Resort All Inclusive features a full-service spa, a marina, and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar.

This 4-star property offers access to a business center and a meeting room. This Colonial property also offers a children's pool, a hot tub, and a fitness center.

Hotel Marina El Cid Spa & Beach Resort All Inclusive has designated areas for smoking.

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1238 out of 2163 reviews
Rating 8 - Good. 555 out of 2163 reviews
Rating 6 - Okay. 219 out of 2163 reviews
Rating 4 - Poor. 78 out of 2163 reviews
Rating 2 - Terrible. 73 out of 2163 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, all the time, and most restaurants were walking distance from the room. Bartenders were great. Lacking daily activities outside the pool. Definitely five star resort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Feb 2025

6/10 Okay

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach is awful. The wave reduction/erosion reduction bags are ugly but more importantly, the result is still (dead) water for at least 40 feet, which would seem to make swimming unhealthy due to bacteria, etc. Very few people were on the beach and rarely did I see someone in the water. Of course then, the pools were very crowded. Forget about getting a lounge chair around the pool.
Stayed 7 nights in Mar 2025

8/10 Good

Morag F

Traveled with family
Liked: Cleanliness, amenities
Our room smelled damp and the toilet didn't work the first night but they came immediately to Fix it. No water in the room and had to asked three times to get water bottles. We paid for an upgraded room so this was disappointing but the room was really big:).
Stayed 7 nights in Mar 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants. Beautiful grounds. Well maintained. Friendly staff
Stayed 8 nights in Mar 2025

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Great food and drinks. Family of 5 ages 7-14 had a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Thubelihle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options for dining.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property, we have been here many times. They do need to lay off of the upgrading and "vacation club" speels. Besides that, the resort is awesome.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jesus

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disappointed, definitely I don't recommend you this hotel. There is not enough people working in each area of the hotel. Long lines on restaurants for dinner because only one restaurant was open for dinner. For lunch was much better. No reservations for a la carte restaurants, reservations are only for timeshare holders, most of the times. Customer service lies you every time you talk with them. The worst beach you will see in Cancun. They don't restock shampoo, conditioner, and soap daily, you have to call service room and request it. Saul one of the timeshare salesman, tried to trick me the first day, if you don't want to buy a timeshare with them, the best you can do is do not cross more than 3 words with them. Something good about this hotel are the pools, they have enough pools for everyone around the complex and the pools are clean and beautiful. I tried to solve some of my problems while I was at the hotel, but they don't care about you. Now they will reply this review with beautiful words, try to demonstrate nicely. But now is too late. They have to take care of their customers while they are at the hotel. Do not spend your money and time here.
Stayed 5 nights in Mar 2025

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This a great place, always clean and lots of good dining options. I like the variety of restaurants and pools. THe downside is having to deal with the unveilding attack of the timeshare pushers. I listened. I said no. They continued. I said no. I got rude with them and then they acted like they were the victims even though the only way to make them stop was to be rude. Repeat x 4.
Stayed 7 nights in Mar 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation all around!
Stayed 6 nights in Mar 2025

4/10 Poor

Abner

Traveled with family
Liked: Cleanliness, staff & service
Not a decent beach, food was below average, family of 4, we were given only 2 codes for WiFi, if you wanted to add more it was $60 for the first one and $40 for the second, Barcelo blows this place out of the water, we will not be coming back, staff was very friendly and polite I may add.
Stayed 7 nights in Mar 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great visit. Busy during spring break which I think lead to trouble getting ala carte dining and restaurant staff was very busy. But food was very good. Room cleanliness was awesome. Very nice facilities. Pool areas were beautiful. Location to Puerto Morales was great. Would visit again.
Stayed 7 nights in Mar 2025

6/10 Okay

Yuriy

Traveled with family
Nothing special. Beach nonexistent, restaurants limited -- need to reserve nany days in advance or wait in line at buffet. Pool and rooms ok, a bit dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ray George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at El CID. Staff was very friendly and courteous. Food selection was great. Pools were incredible.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason, Hiawatha

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 5 nights in Mar 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great staff and beautiful property. Gyms are small and not great. Beach is very limited and not that nice.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the front desk check in to the housekeeping and security was top notch. The pools are fantastic. The staff is very friendly and courteous. Bartenders are fantastic. The restaurants have a tremendous variety and high quality choices. The grounds are maintained and immaculate. I can only honestly recommend one improvement. I would recommend that there are machines for kids to use for their drinks. Kids ordering drinks from the bartenders clogs up the process some and slows things down. If there were some slushie machines with Pina colada and miami vices and a variety of soft drinks that would be way more convenient for them and take a load off of the bartenders.
Stayed 7 nights in Mar 2025

10/10 Excellent

TRACY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have now been to El Cid twice with the whole family and we are already planning another trip back. Love this resort so much. The staff is amazingly kind, the food options are phenomenal, the pools are fun, drinks are plentiful. Can’t think of a single thing we would change. This place is so huge, each time we come we discover new restaurants and bars and pools and spas that we didn’t know were there. The night life is fun and entertaining. The views are spectacular but honestly their beaches aren’t the best for swimming. A little rocky and seaweedy. Didn’t bother us (we are more pool people) but we did take an excursion from the resort to do some snorkeling and swim in the cenotes. El Cid hits all of our marks and I can’t wait to go back!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nora Lopez, comfort

Traveled with family
Liked: Cleanliness, amenities
Great place
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second year staying at El Cid and I would go back again.
Stayed 8 nights in Mar 2025

10/10 Excellent

Calena Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at this property. We went for our five year anniversary/honeymoon (since we got married during COVID and weren't allowed to travel). When we got there five hours before check in time, were upgraded to the Ventus Ha hotel and allowed to go straight to our room. The room was beautiful and modern and spacious and the room was cleaned every single day, which was so nice. The staff was all amazing. You had access to all the amenities at all three resorts (Ventus, Ventus Ha and Marina El Cid) including the pools, hot tubs and dining at all three. The restaurants were so yummy, especially the French one. The buffet changed their food every day, which was nice. And when we were sitting on the beach or pool deck, waitress would come to us and bring us drinks without even asking. It was such an amazing experience, so relaxing, we'd definitely stay again. Also, we didn't bring our kids this time but the kids club is open from 7am-9pm, so we'll definitely bring our kids next time around. I would definitely recommend this resort to anyone.
Stayed 7 nights in Mar 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation spot. You never have to leave the resort.
Stayed 5 nights in Mar 2025