Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
Reception hall
2 outdoor pools, sun loungers
Lobby sitting area
Three Bedroom Suite | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Ojo de Agua Beach
    ‪4 min drive‬
  • Puerto Morelos Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 2163 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room

8.2 out of 10
Very good
(47 reviews)
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

One Bedroom Suite Platinum

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite Platinum

8.0 out of 10
Very good
(6 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Three Bedroom Suite

  • 2852 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

Luxury Room

8.4 out of 10
Very good
(148 reviews)
  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

8.8 out of 10
Excellent
(47 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite Junior with View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Suite Junior with Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Family Room -5 guests- Standard with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite Superior with Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room Deluxe with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room Junior with Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Similar properties

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star Puerto Morelos property close to Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Marina El Cid Spa & Beach Resort All Inclusive features a full-service spa, a marina, and 2 outdoor swimming pools. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar.

This 4-star property offers access to a business center and a meeting room. This Colonial property also offers a children's pool, a hot tub, and a fitness center.

Hotel Marina El Cid Spa & Beach Resort All Inclusive has designated areas for smoking.

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1224 out of 2136 reviews
Rating 8 - Good. 542 out of 2136 reviews
Rating 6 - Okay. 219 out of 2136 reviews
Rating 4 - Poor. 78 out of 2136 reviews
Rating 2 - Terrible. 73 out of 2136 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet expenses not included were disappointing Expedia dropped the ball
Stayed 5 nights in Mar 2025

10/10 Excellent

emil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a ton of options and a high variety in terms of pulls restaurant activities, lounge areas
Stayed 5 nights in Mar 2025

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Iurie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, amazing stuff, really good food, excellent restaurants!
Stayed 7 nights in Mar 2025

10/10 Excellent

Mirella

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time! The service and food was fantastic, staff was very friendly and helpful, great environment. The Jr suite we had was extremely roomy, comfortable beds and clean. I will recommend this to friends and family, keep up the nice work and thanks to all the staff there who were really helpful and awesome people!!!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness
Stayed 10 nights in Feb 2025

6/10 Okay

Josef LD

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice property. Lacking in service and food selection.
Stayed 5 nights in Mar 2025

10/10 Excellent

Subrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my husband and two kids (11 & 8) I booked Marina El Cid, however when we got there we were upgraded to Ventus Ha. The properties are incredibly well kept, staff were amazing, food was absolutely delicious and there were an abundance of activities for all of us. I'd highly recommend this hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were very beautiful and well kept. The staff was always friendly and helpful. There was also a very large, well maintained swimming pool close to our room with an impressive cliff diving and water slide feature. The restaurants were roomy with a large number of tasty dishes!
Stayed 6 nights in Mar 2025

2/10 Terrible

Mi hee

Disliked: Staff & service, property conditions & facilities
We stayed for four days- one day, it took 5 hours and 4 phone calls to finally get our room cleaned. We had given our maid a tip prior to leaving our room and looks like she had just left without cleaning. Same day our TV was broken and it took another three calls for them to finally send someone. Next day, ALL WATER, ELECTRICITY was off for the entire resort. No water to shower nor use toilet, and no air conditioning at all. We sat in our pitch black room in 85 degree weather. Absolutely no apologetic attitude from staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nadina Jean

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best trip ever, couldn’t have been any better We definitely will be back
Stayed 7 nights in Mar 2025

10/10 Excellent

Myungkyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the Ventus Ha for 6 nights. The resort consists of 3 hotels(Ventus Ha, Ventus and Marina El Cid) Every facility is within walking distance and they provide unlimited golf cart transportation within the resort. So many food/restaurants selections available. Staff are always kind and helpful. The hotel room was neat and clean. All inclusive option is worthy. I really enjoyed staying there for the spring break and cant wait to revisit next time.
Stayed 6 nights in Mar 2025

6/10 Okay

Sarah Emily

Stayed 7 nights in Mar 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

sam sanjan, Vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my family's first time ever to mexico a friend suggested we stay at Marina El Cid We were blown away by the whole resort many activities to do many pools. On top there were always different activities and shows daily. The roof top bar Ruf 60 was amazing with the sunset view. Will be coming back for sure next year with more family just deciding when next year in april
Stayed 6 nights in Mar 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Aubrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed all the pool options and the jumping rock for the kids. Activities were great for the kids during the day and the evening shows were fun for the whole family. Having access to all 3 resorts was great as it gave a lot of options for food. Dinner reservations were tricky and difficult to find available times and then we had one restaurant close on the night of our reservation which was disappointing. Overall we loved our stay and will likely return.
Stayed 9 nights in Mar 2025

6/10 Okay

marc, Pembroke pines

Disliked: Staff & service, property conditions & facilities
Property is ok not the greatest but there is other location on property stay away from building 18, try to get bld 28 , 30 etc those are far newer. Our room ac didnt work well at all most days and nights were hot asked them to check it they came a few times and did nothing , rooms on firat floor flooded out , swimming pools are not headed and are ice cold. Paid for vip and butler service , please dont waste your money on it
Stayed 4 nights in Mar 2025

10/10 Excellent

Chelsea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great week of fun. The friendly staff takes care of you!!
Stayed 6 nights in Mar 2025

6/10 Okay

Matthew Moo

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms were not reserved together upon arrival. Room smelled musty. Platinum service not worth it. No manager available to speak with.
Stayed 5 nights in Mar 2025

6/10 Okay

Michael, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra, Green Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having just returned from our 14th visit there it is rather obvious that we are very satisfied with this property. So convenient with the carts running all the time. Love, love the giant pool.
Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Mar 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a decent resort when compared to others in the price range, some strong points but also some rough spots. The good - the property is incredible! The vegetation is amazing, and the large pool was without a doubt the best we've ever seen. Everything was clean, and the rooms were spacious, although some are showing their age a little. The beach was just okay - the staff kept it clean, but it wasn't very usable as far as swimming because of the jettys and rocks. It was still nice to venture out though! Similarly, the food was okay - buffets were average, but the crowded nature made it overwhelming for both the patrons and the staff (who were definitely trying their best!). The dinners at the reservation-required restaurants were top notch though, but: The dinner reservation system is not good - we arrived in the late afternoon, and because you can book out two evenings, everything (and I mean everything) was full for our first three nights, so we didn't even have the option. We were able to book for our last three nights, but this was also not a great experience as you had to line up early and it took a long time. Only being able to experience 3 of 6 dinners at the restaurants felt a little like we didn't get what we paid for. Finally, the place makes you pay for WiFi beyond two devices. I have never had this experience before, whether at a cheap motel or an all-inclusive - making people pay $100 for two additional devices feels cheap and unnecessary.
Stayed 6 nights in Mar 2025

8/10 Good

AMIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time overall so definitely will go back
Stayed 4 nights in Mar 2025