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Hotel NYX Cancun All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Beach massages
Superior Suite | Beach/ocean view
On the beach, white sand, beach cabanas, sun loungers
Front of property - evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Breakfast included
  • Room service
  • Pool

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    8 min walk
  • Cancun Interactive Aquarium
    9 min walk
  • Kukulcan Plaza Shopping Mall
    19 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is $350
per night
$428 total
includes taxes & fees
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About this property

Hotel NYX Cancun All Inclusive

3.5-star property in Zona Hotelera
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities like a spa tub and a fitness center.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel NYX Cancun All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 653 out of 1109 reviews" "
Rating 8 - Good. 242 out of 1109 reviews" "
Rating 6 - Okay. 119 out of 1109 reviews" "
Rating 4 - Poor. 45 out of 1109 reviews" "
Rating 2 - Terrible. 50 out of 1109 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff was friendly
Stayed 1 night in Sep 2024

8/10 Good

Mihaly

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Ariadna, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Sep 2024

10/10 Excellent

Gadibel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food
Stayed 2 nights in Sep 2024

6/10 Okay

Fidencio

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Chianti restaurant has great food and Balam’s (food server) service was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Liza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful 7 days stay at this hotel. We surely coming back again soon.
Stayed 7 nights in Sep 2024

10/10 Excellent

omar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the property and specially the staff. Mr Edgar the food and beverage manager is awesome extremely helpful very courteous and always hands on the job . Emiliano waiter on the beach a nonstop and very attentive. The only thing we didn’t like was the all inclusive in the restaurants you only have so many choices
Stayed 3 nights in Sep 2024

6/10 Okay

Mercedez, Oxnard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DINNING WAS NOT GOOD. FOOD WAS NOT FRESH I WOULD ORDER A PLATE OF FOOD IT WOULD BE SO COLD. THE JAPANESE FOOD RESTAURANT WAS GOOD THE STAFF WAS EXCELLENT. STAFF WAS NOT FRIENDLY THEY WERE FIGHTING FOR TIPS. THE WAY STAFF TALK TO EACH OTHER IS SO UNPROFESSIONAL. THE TOUR THEY OFFER IS A SCAM TO THE GALLERY THE STAFF THERE IS SO RUDE AND INSIST YOU BUY STUFF. IF YOU DONT THEN THERE BEHAVIOR CHANGES THEY ARE SO RUDE AND YOU HAVE TO WAIT FOR THE WHOLE GROUP ITS NOT WORTH YOUR TIME PRICES ARE 10 TIMES MORE PRICY THEN OTHER PLACES. AWFUL EXPERIENCE. I WAS IN ROOM 601 AND THERE WAS UP TO 6 MEN OUTSIDE MY ROOM ALL THE TIME THEY WOULD SLAM THE DOOR,ITS NEXT TO A MAINTAINANCE ROOM. IT WAS A BAD EXPERIENCE
Stayed 3 nights in Sep 2024

8/10 Good

gerri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there were more meal options for lunch and dinner. The best meal of the day was breakfast. I would have liked to have a buffet option for lunch as well. The property did not have a workout facility.
Stayed 7 nights in Sep 2024

6/10 Okay

Jamie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
When we arrived the front desk didn’t look very happy to see us and didn’t explain where our room was. We booked a standard room and it was really small which we didn’t mind but it did not have any air circulation at all! Our clothes were musty and wouldn’t even dry. We left tip for the cleaning crew and they always made sure our room was nice and clean and refreshed our towels when we returned everyday. We left a separate tip for our drinks in the room, they give you 2 big water bottles, 2 beers and 2 sodas everyday. The overall hotel is nice, big pool and we always seemed to find a lounge chair either at the pool or in the beach. Even though the small pool and hot tub were still closed for renovations. The cocktails aren’t that good, way too sugary and fake processed juices. We ended up just having beer and sparkling wine. The hotel is super close to the ocean, which is an huge plus because we noticed some of the bigger resorts are far from the ocean with a very long sandy walk to the water. The beach servers are the Best!! For that we would come back again but we would make sure to get a room with a balcony this time to let air in. The sushi was so delicious!! And the buffets were pretty good but breakfast seemed to be the same every day. It is walking distance to Isla shopping mall. And transportation to xcaret is right next door.
Stayed 6 nights in Aug 2024

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiadas restricciones y nada de flexibilidad y casi nada de entretenimientos en las instalaciones y no hay nada de alimentación a cualquier hora pues no creo que deba considerarse todo incluido este hotel
Stayed 5 nights in Sep 2024

4/10 Poor

Nhu V

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room was in internet is nice and low prices , but when we came there the room was very small and too old . We had to upgrade for comfort . The admin people there was not help the customer at all.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ainuddin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience
Stayed 7 nights in Sep 2024

10/10 Excellent

Najah

Liked: Cleanliness, staff & service, property conditions & facilities
The service and the food was excellent
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
Lovely hotel and the all inclusive is quite worth it since it includes food and drink throughout the whole day. It has direct beachfront access and outdoor pool. Part of the hotel is under construction right now (which I believe is for the hot tub since I didn’t find the 3 outdoor hot tubs in the hotel) the breakfast is decent, we like the food at the beach the most, very good fish and shrimp tacos and calamari. The dinners are hit or miss, they do different cuisine throughout the week. oriental night is not good, but other nights are decent. If you stay for 3 nights they also include dinner at their Italian restaurant with 3 courses, staying 5 nights includes dinner at their Japanese restaurant take either teppanyaki or sushi. Overall a pretty good deal!
Stayed 5 nights in Sep 2024

8/10 Good

Ardian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. The property and everything was clean and enjoyable. The only concerns were the dining options and the staff around the beach area which lacked attention and speed.
Stayed 9 nights in Aug 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice, paid a little extra for a suite. Place is very modern and clean, food and drinks were great, friendly staff. The pool was a little warm for how hot out it was. Not a big common area to hang out. But overall great stay.
Stayed 1 night in Aug 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Amazing food and choices. Lots of excursion options. Clean. Amazing beach and pool. Loved it all
Stayed 5 nights in Aug 2024

2/10 Terrible

Anthony, Northborough

Business traveler
Disliked: Cleanliness, staff & service, amenities
You would think I was staying at the North Pole for how cold and distant the staff was from check in to check out for they were so cold and not very helpful or friendly especially the staff at night at their restaurant. The other thing it is not a peaceful relaxing stay between thin walls that you can hear a person burp, the exceptionally load music anfd the construction going on my stay was aweful! Then there is the hidden fees for i paid up front then at check in had more fees, then all inclusive is limited for does not include room service and God forbid you try to order a pizza at the restaurant there is an upcharge but you can go to the buffet and get a slice of pizza that has been sitting there for ???: I stayed there 4 times before Covid and I must say it is not the same place and wont come back!.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neftali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 8 nights in Aug 2024

10/10 Excellent

Safiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best all inclusive resort I have stayed at. The food is great. The staff is very nice they go lot of their way to satisfy your needs. Not to mention the beautiful ambiance and atmosphere. They make sure to keep the resort clean at all times. House keeping is great too. Listen don’t hesitate to book that trip, you will not regret it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 6 nights in May 2024

10/10 Excellent

Stebenson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, I was really satisfied with my stays.
Stayed 6 nights in Aug 2024