Hotel NYX Cancun All Inclusive

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Superior Suite | Beach/ocean view
On the beach, white sand, beach cabanas, sun loungers
Front of property - evening/night
Beach massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Isla Dorada
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Suite (Sunset)

8.6 out of 10
Excellent
(40 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

8.2 out of 10
Very good
(76 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(48 reviews)
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

8.2 out of 10
Very good
(25 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel NYX Cancun All Inclusive

3.5-star property in Zona Hotelera
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities like a spa tub and a fitness center.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel NYX Cancun All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1135 reviews" "
Rating 8 - Good. 250 out of 1135 reviews" "
Rating 6 - Okay. 124 out of 1135 reviews" "
Rating 4 - Poor. 46 out of 1135 reviews" "
Rating 2 - Terrible. 50 out of 1135 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KARA

Stayed 2 nights in Aug 2024

10/10 Excellent

Naira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nafi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing relaxing week!
Stayed 6 nights in Oct 2024

6/10 Okay

Constantinos

Stayed 5 nights in Sep 2024

8/10 Good

Julissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a variety of food.
Stayed 3 nights in Oct 2024

8/10 Good

octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place, nice area, little noisy in the room becaue it was close to the street.
Stayed 7 nights in Sep 2024

10/10 Excellent

Elvira M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This small resort was above our expectations. We spent 4 nights here and most of the reviews were spot on. The beach was immaculate. We were always able to find loungers. No seaweed at all! You can order food and drinks on the beach. The Deck-Never had a bad meal here. Quesadillas, wraps, guacamole and pico were our favorite. I'd caution against the burgers because we saw the meat sitting in the sun uncovered for about 20 min which is scary. Umami-the tepanyaki table is only included if you stay 5 nights, but the sushi bar and dining room doesn't require a long stay or a reservation. We had kimani rolls, shrimp fried rice, octopus and fried chicken. Octopus was rubbery but the others were superb. Teriyaki chicken was bland with no sauce. Chianti-Included with 3 nights and it is a must. The Lasagna was so meaty and flavorful. Veal costoletta was juicy. Breakfast buffet had minimal options but was still tasty. French toast was always fluffy. Omelets were typical. They had something like a fajita mix with meat peppers and onions as well as hot sandwiches as options too. They didn't have trays of bacon but had some available for omelets which was weird. Rooms-If you don't upgrade the room gives college dorm vibes. Small with just the basics. We upgraded to the master suite. Well worth it. The resort itself is old, but they are working on renovating it. Think old English cottage meets Santorini Greece. Quirky nooks and levels are kind of awkward but charming.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ifrendely

Traveled with family and small children
Liked: Cleanliness, staff & service
Great location, friendly staff. Lot of stairs so it is difficult to walk around with baby stroller (steep ramps).
Stayed 6 nights in Oct 2024

10/10 Excellent

sharen shalonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimmiley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
Just great staff and great place
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I really wasn’t too fond of the resort…..no activities and no shows at night….. pool was small but food was great! There was only one pool….. ocean was perfection! That’s we stayed the whole time! N
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely diligent and always around! Food was great, waiters and bartenders were very attentive and did a wonderful job !
Stayed 6 nights in Oct 2024

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Alejandra

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
building looks old / food is not that good
Stayed 5 nights in Sep 2024

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty is essential in these types of reviews. Peoples hard earned money(owners/guests) are heavily involved. So I will be as honest and forthcoming as possible. NYX is quite literally built like a fortress. She has too! Because of the tropical weather that is unpredictable..she is built to take a punch. I was impressed. Unfortunately, if you have poor walking issues..any movement is a challenge. Example..to go upstairs you need to go downstairs then upstairs again. If you have difficulties this may not be for your stay. The food was ranged from ok to pretty darn good. The service and hospitality were excellent. Presentation was lovely at every meal. Lovely staff. Very helpful and genuine smiles. Our room was neat and tidy. It actually stayed cool without any mechanical help. The location is on the strip. For a few pesos catch the bus and save some grief. They are fast and reliable 7 days a week. You are walking distance to the river walk. La Isla malls and aquarium. We had a terrific time to be honest. As mentioned, a more active lifestyle will have your knees thanking you. Lovely beach, roped off for safety. Overall, a fun time.
Stayed 5 nights in Oct 2024

10/10 Excellent

Carolyn

Traveled with partner
This is a beautiful property. The staff was wonderful and took great care of us from the moment we arrived. Make sure to visit Alberto and Raffael at the Magic Bar. Fantastic bartenders. Mateo in the Chianti restaurant was awesome. He even introduced us to the chef, Freddy who was equally personable and welcoming. There is a lot of attention to detail at this property. The lighted make up mirror in the bathroom was definitely appreciated. The beach is clean and beautiful. The pool staff had activities and trivia contests all day long. We even met a few new friends. We were offered a room upgrade for a small fee which we took advantage of and our balcony over looked the beach with stunning views of the water. We were offered a complimentary dinner at Tacos Villanos and it was delicious. The food as part of our all inclusive was Excellent. Which I did not expect. I will Say that there are several stone stair cases. I’m sure there were alternative routes but if stairs are a concern you should check with them. I will Be coming back. By far my favorite place in Cancun.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities
Wanna come back
Stayed 4 nights in Sep 2024

8/10 Good

Emily Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The over all stay was nice, the staff were very friendly and attentive! The breakfast was really good, the lady who made the eggs, did a great job! The Italian and sushi restaurant had some tasty food but the buffet and lunch was only ok! The beach was lovely and was kept free from seaweed except for Sunday, which you are charged an extra $16 for environmental tax which the lady says cleans the beach! This extra charge was not mentioned on Hotels.com, it says all taxes are included! They bumped us up to a junior suit with a sea view, however they tried to charge us €50 to start and we refused! The room had no elevator as and was on the 4th floor. The room itself was very spacious, and the bed was very comfy, but it was Very out dated compared to the room we stayed in the last trip! The shower was also VERY dated! The AC was very noisy and they didnt change the bed sheets even though we had split something on them! The coffee machine was not great in the room and They also didn’t refill the coffee or give us clean cups every day. Two doors down there is an abandoned hotel that really is an eye sore on the beach.
Stayed 4 nights in Sep 2024

6/10 Okay

george

Traveled with partner
Advertisement of lobster.
Stayed 1 night in Oct 2024

10/10 Excellent

Josefina Arguel

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Staff are very friendly. The Dining team are also very friendly and always smiling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 6 nights in Aug 2024